What Matrix Booking does

Matrix Booking is a UK-based SaaS workplace management platform founded in 2013 and headquartered in London, with Company No. 12634713 registered in South Croydon. It provides integrated desk booking, meeting room scheduling, and visitor management software, supplemented by add-on modules covering occupancy sensors, digital signage, workplace analytics, other resource booking (parking, EV chargers, lockers, transport), a Government Hubs solution for multi-tenant public sector buildings, Hardware-as-a-Service (HaaS) for managed meeting room displays and kiosks, and API services for custom integrations. The platform is built on a cloud-based architecture with 99.9% uptime, native Microsoft 365/Teams integration, SSO and directory synchronisation, and integration partnerships with Brivo (access control), IAconnects (occupancy sensors) and ProDVX (signage). An advanced business rules engine allows administrators to configure neighbourhoods, priority access, release windows and role-based permissions without IT involvement, and a cross-organisational resource sharing capability supports separate visibility for tenants of shared buildings such as the UK Government Hub Network.

The company serves a customer base anchored in UK Central Government (Ministry of Justice, Crown Commercial Service, Government Property Agency, DHSC, HMRC), NHS trusts and Integrated Care Boards (Kent and Medway, Devon Partnership, Solent), local authorities (Staffordshire, Kent and West Berkshire Councils), and large enterprises across utilities, financial services, defence and insurance (EDF Energy, BNP Paribas, BAE Systems, Man Group, Direct Line Group). It monetises primarily through annual subscriptions priced per managed desk and room, with volume discounts for larger deployments, optional HaaS revenue for managed hardware, and professional services for complex implementations. Distribution combines direct enterprise sales, public sector procurement via the G-Cloud and YPO frameworks, a 14-day self-serve free trial, and a small number of technology integration partners. Reported scale metrics include 2,300+ buildings managed, 1M+ monthly users and 1.5M+ monthly resource bookings; the company is employee-owned and holds ISO 27001, Cyber Essentials Plus, GDPR compliance, B Corp certification (top 20% globally), Real Living Wage accreditation, and WCAG 2.2 Level AA accessibility accreditation.

Name

Matrix Booking

Legal name

Matrix Booking Ltd

Website

https://matrixbooking.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Matrix Booking is a UK-based SaaS workplace management platform providing desk booking, meeting room scheduling, and visitor management software primarily to UK central government, NHS trusts, local authorities, and large enterprises.

Ownership category

akta.pro rank

Product category

Workplace Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

White-Label Booking Engine Platforms (SaaS/Widget) (THALADAN)

akta.pro secondary industry

Appointment Scheduling & Reservation Management (HSACAIAG)

Keywords

• Workplace management software
• Desk booking system
• Meeting room scheduling
• Visitor management software
• Occupancy analytics

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Licensing (SaaS): Core revenue from cloud-based software subscriptions priced based on the number of desks, rooms, and other resources managed. Volume discounts available for larger deployments. Subscriptions include access to platform features, mobile apps, integrations, and technical support.
2. Hardware as a Service (HaaS): Optional hardware provision including meeting room displays, visitor check-in kiosks, occupancy sensors, and floor plan screens. Hardware can be purchased outright, provided by customer, or subscribed to via HaaS model for managed hardware including monitoring, patches, and replacement.
3. Professional Services: Implementation, configuration, and onboarding services included with standard subscription. Additional professional services available for custom requirements, data processing agreement reviews, and specialized integrations.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Matrix Booking provides a cloud-based SaaS workplace management platform that enables organisations to book and manage desks, meeting rooms, visitors, and other office resources from a single unified system. The platform combines booking data with occupancy sensor and access control integrations to produce evidence-based workspace analytics, and is sold primarily to UK government, NHS, and large enterprise customers on a subscription basis.

Product overview

Matrix Booking is a configurable workplace management platform offered as a unified SaaS solution with multiple integrated modules. The core platform centres on desk booking software and meeting room booking system, supported by visitor management systems. Additional modules include occupancy sensors, digital signage for office environments, workplace analytics, other resource booking (parking, transport, custom resources), government hubs for multi-tenant public sector estates, Hardware as a Service (HaaS) for managed devices, and API Services for custom integrations. The platform is designed to be deployed quickly with minimal IT involvement, integrates with Microsoft 365 and Teams, and is accessible via web and mobile apps (iOS and Android).

Differentiator

Problem solved

Functional benefit

Products and services

• Desk Booking Software Cloud-based desk booking software that empowers employees to find and book the right desks across any site, with frictionless check-in via NFC and QR codes, mobile apps, and hot desking support. Designed for organisations implementing hybrid working.
• Meeting Room Booking System Meeting room booking system that helps teams discover and book a variety of workspaces by location, facilities, capacity, and accessibility to support productive collaboration.
• Visitor Management Systems Visitor management system that gives visitors a warm welcome while meeting security and health and safety requirements. Includes visitor sign-in kiosks, automatic visitor lists, and pre-arrival information notifications.
• Occupancy Sensors Occupancy and environmental sensors that improve productivity, maximise estate utilisation, and identify cost reductions. Sensors detect when desks are occupied and enhance workplace analytics.
• Digital Signage for Office Digital signage displays for meeting rooms and floor plans, including interactive occupancy and booking tablets, meeting room displays with optional status lights, and live floor plan screens.
• Workplace Analytics Workplace analytics and reporting providing real-time and historical workspace analytics, trend tracking across single and multiple estates, and integration of booking data with occupancy sensors for evidence-based estate decisions.
• Other Resource Booking Flexible resource booking module allowing users to book any resource including parking spaces, EV chargers, lockers, transport (shuttle buses), and custom resources. Particularly useful for training campuses and complex estates.
• Government Hubs Specialised solution for UK Government Hub Network and public sector shared buildings. Supports multi-organisation tenanted buildings where several organisations share space but need to operate separately and keep their data separate.
• Hardware as a Service (HaaS) Managed hardware service providing meeting room displays, visitor check-in kiosks, occupancy sensors, and floor plan screens. Includes remote monitoring, automatic patch updates, and device replacement for supported hardware.
• API Services API services enabling custom integrations between Matrix Booking and other enterprise systems. Includes access to reference documentation, in-house technical team support, and integration with access control, analytics platforms, and custom applications.

Quantifiable outcome

• Reduced office space requirement by converting underutilised desks to meeting rooms, saving approximately £65,000 per year
• +5 more outcomes

Named customers16 records

Segments9 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• BrivocoreTechnology or IntegrationBrivo is a global leader in cloud-based access control and smart building solutions. Integration with Matrix Booking links room and desk bookings directly to building entry systems, enabling automated building list management and secure, seamless employee experience. Employees are automatically added to building lists based on bookings and verified by card swipe at access points.
• IAconnectscoreTechnology or IntegrationIAconnects are specialists in IoT and smart building sensors, offering real-time occupancy and environmental data. Integration with Matrix Booking occupancy sensors empowers organisations to monitor workspace utilisation and provides data for workplace analytics, leading to more efficient and comfortable offices.
• ProDVXcoreTechnology or IntegrationProDVX develops and produces high-quality innovative signage displays, touchscreen monitors, panel PCs and box PCs used globally for digital communication. Paired with Matrix Booking, meeting room displays show room status and booking information, helping teams quickly find the right space. Available through Hardware as a Service.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SpaceIQ: SpaceIQ provides workplace and space management software with desk booking, occupancy insights, and move management. It is comparable to Matrix Booking in offering integrated booking and analytics for hybrid offices.
• Envoy: Envoy provides visitor management, desk booking, and room scheduling as a unified workplace platform. Its visitor and hybrid-work modules overlap directly with Matrix Booking's core offerings.
• Robin: Robin is a US workplace experience platform offering desk booking, room scheduling, and analytics. It competes head-to-head with Matrix Booking on hybrid-workplace use cases, especially in mid-market and enterprise accounts.
• FM:Systems: FM:Systems offers integrated workplace management software (IWMS) including space booking, occupancy analytics, and asset management. It overlaps with Matrix Booking on space management and analytics use cases, particularly for larger estates.
• iOFFICE (Teem): iOFFICE acquired the Teem meeting-room booking product and now offers workplace experience, visitor management, and space analytics. It competes with Matrix Booking across the booking and visitor stack.
• Condeco: Condeco is a global workplace scheduling specialist focused on desk and meeting room booking, with strong presence in UK and EMEA enterprises. It is the closest like-for-like competitor to Matrix Booking's core desk/room booking product.
• OfficeSpace Software: OfficeSpace is a workplace management platform combining desk booking, room scheduling, visitor management, and space analytics. It targets similar mid-market and enterprise customers as Matrix Booking.

Broad incumbents

• Microsoft (Microsoft Places / Teams): Microsoft is expanding native desk and room booking inside Teams, Outlook, and Microsoft Places. As Matrix's primary integration partner, Microsoft is both a distribution channel and a structural competitive threat to third-party workplace platforms.
• Y Soft (including Ricoh workplace solutions): Y Soft and Ricoh offer managed print plus workplace experience solutions including room booking and print integration. They overlap with Matrix Booking's HaaS and room-booking offerings in enterprise accounts.

Emerging players

• Tactic: Tactic is an emerging workplace experience platform focused on desk booking, room scheduling, and office analytics. It targets similar hybrid-work use cases to Matrix Booking, particularly for office operations teams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/matrixbooking
• YouTubeyoutube.com/@MatrixBooking
• LinkedInlinkedin.com/company/matrixbooking
• Instagraminstagram.com/matrixbookingltd

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matrix Booking