Bene-Care
Bene-Care is a privately held, family-owned HCM solutions provider serving employers throughout Rochester, Buffalo, and Western New York with integrated payroll, benefits, TPA, time and attendance, 401(k), HR+, and insurance services delivered through the iSolved platform and its proprietary Umbrella Tech billing software.
- Company typePrivate
- Founded1970
- HeadquartersWebster, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Bene-Care does
Bene-Care (legal name Bene-Care Agency Inc.) is a privately held, family-owned Human Capital Management (HCM) solutions provider headquartered in Webster (Rochester), New York, with a second office in Buffalo. Founded in 1970 and led since May 2025 by President and CEO Jeff Bach following founder Bill Bach's transition, the company serves employers throughout Rochester, Buffalo, and Western New York across the full employee lifecycle — recruitment, onboarding, payroll, benefits administration, third-party administration (TPA), time and attendance, 401(k), HR+, and business and commercial insurance. It also offers personal insurance (auto/home/umbrella, health/dental/vision) and Medicare enrollment support to individuals as a secondary segment.
Bene-Care delivers services through a platform-plus-modules architecture. The core technology is the iSolved HCM platform (accessed via login portals for payroll, HR+, and FSA/HRA), which integrates payroll processing, HR compliance, time and attendance, and benefits administration. Bene-Care's proprietary Umbrella Tech software provides consolidated billing across its service portfolio, and a newly branded sub-product, Bene-k 401(k), extends into retirement plan administration (launched March 2026). Supporting integrations include ZayZoon for Earned Wage Access (added August 2024), Summit for FSA/HRA, Mineral for HR+, and NoahFace for time and attendance; year-end payroll documents integrate with TurboTax.
The business model is managed-services based, with revenue generated from per-client service fees across HCM lines and from commissions/fees on insurance products. Pricing is not publicly disclosed; services are sold à la carte or as integrated packages via a consultative, advisor-led sales motion supported by content marketing (blog, YouTube, HCM Newsfeed, LinkedIn, Facebook) and referral networks. Customer concentration is low, with no disclosed anchor accounts; the company explicitly serves SMB through enterprise across all industries and sizes in its defined WNY market. AI capabilities are limited to features surfaced from the iSolved platform (candidate matching, predictive analytics) rather than proprietary development.
Bene-Care firmographics
Firmographics- Name
- Bene-Care
- Legal name
- Bene-Care Agency Inc.
- Website
- https://bene-care.com
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Bene-Care is a privately held, family-owned HCM solutions provider serving employers throughout Rochester, Buffalo, and Western New York with integrated payroll, benefits, TPA, time and attendance, 401(k), HR+, and insurance services delivered through the iSolved platform and its proprietary Umbrella Tech billing software.
- Ownership category
- akta.pro rank
Bene-Care industry classification
Industry- Product category
- Human Capital Management Services
- NAICS
- Office Administrative Services (5611)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)
- akta.pro secondary industries
- HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL), Payroll, Time & Attendance (BPACAPAB)
Keywords
Where Bene-Care is headquartered
LocationHeadquarters
- HQ city
- Webster
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Bene-Care business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- HCM / Payroll Services: Bene-Care provides a broad portfolio of integrated Human Capital Management services including recruitment, onboarding, benefits, TPA, time & attendance, payroll, 401K, HR+, and business insurance. Revenue is generated through managed service fees for administering these workforce functions for employer clients throughout Rochester, Buffalo, and Western New York.
- Third-Party Administration (TPA): Bene-Care serves as a TPA for employee benefits, handling claims administration, compliance, and billing management for employer health plans and related benefits programs.
- Business & Commercial Insurance: The company offers business and commercial insurance products alongside personal insurance (auto/home/umbrella, health/dental/vision, Medicare) to both employer clients and individual consumers in Western New York.
- Earned Wage Access (EWA) via ZayZoon Partnership: Bene-Care offers Earned Wage Access as an add-on service for payroll clients, integrated through partner ZayZoon, enabling employees to access earned wages before payday.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | À la carte HCM services available |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Bene-Care product offering
Product offeringCore offering
Bene-Care delivers Human Capital Management (HCM) services to employers in Western New York, spanning payroll processing, benefits administration, third-party administration (TPA), 401(k) retirement (Bene-k), time and attendance, recruitment, onboarding, HR+ support, and business insurance. The offering is built on the partnered iSolved HCM platform and the proprietary Umbrella Tech consolidated billing system, with advisor-led delivery across the full employee lifecycle.
Product overview
Bene-Care is a Human Capital Management (HCM) solutions provider serving employers in Rochester, Buffalo, and Western New York. The company operates a platform-plus-modules architecture built on the iSolved HCM technology platform, which serves as the core system managing all workforce functions including payroll processing, HR compliance, time and attendance, and benefits administration. Complementing iSolved is Umbrella Tech, Bene-Care's proprietary consolidated billing software. The product portfolio spans the entire employee lifecycle from recruitment and hiring through onboarding, payroll, benefits administration (including 401(k), TPA services, and Medicare), time and attendance, and HR+ services. Personal insurance offerings including auto/home/umbrella, health/dental/vision complete the service range. Add-on features include Earned Wage Access (via ZayZoon partnership), FSA/HRA administration (via Summit), and electronic year-end document delivery with TurboTax integration.
Differentiator
Problem solved
Functional benefit
Brands
- Bene-k: A modern 401(k) retirement solution for Rochester businesses, announced in 2026
- Umbrella Tech
- HR+
Products and services
- Payroll Services Full-service payroll processing including payroll tax automation, direct deposit, payroll scheduling, compliance monitoring, and time tracking synchronization for employer clients in Western New York.
- Benefits Administration Comprehensive employee benefits management including health insurance, dental, vision, and voluntary benefits, with third-party administration services, for employer clients in Western New York.
- Third-Party Administration (TPA) TPA services for employee benefits including claims administration, compliance management, and benefits plan administration for employer health plans and related programs.
- Bene-k 401(k) Retirement Solution A modern 401(k) retirement solution designed to help Rochester and Western New York businesses offer competitive retirement plans to employees; administered by Bene-Care.
- HR+ Enhanced human resources service providing HR compliance, employee handbooks, HR documents, and HR support, accessed through the Mineral platform partner.
- Time & Attendance
Quantifiable outcome
- Employers who provide EWA experience up to 2x more job applicants and an 80% employee preference for employers offering EWA over those that do not.
- +2 more outcomes
Companies that use Bene-Care
Customer profileSegments2 records
Ideal customer profiles2 records
Bene-Care technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature3 records
Bene-Care partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- iSolvedcoreiSolved is Bene-Care's primary HCM technology platform partner. The isolved platform handles payroll, HR, time and attendance, and benefits administration through a single integrated system. Bene-Care offers an iSolved login portal for clients (bene-care.myisolved.com) and provides isolved training videos. Bene-Care attends isolved Connect, the annual isolved partner conference, to stay current on product roadmap and AI capabilities. The partnership is central to Bene-Care's technology stack.
- ZayZooncoreZayZoon is Bene-Care's financial wellness technology partner for Earned Wage Access (EWA). ZayZoon provides the platform that enables Bene-Care's payroll clients' employees to access a portion of their earned wages before payday. In addition to EWA, ZayZoon offers financial education resources, budgeting tools, debt management, and retirement planning tools integrated into the benefit.
- SummitsupportingSummit is referenced as the FSA/HRA administration partner on Bene-Care's client login portal. Clients access their FSA/HRA accounts through benecare.summitfor.me.
- MineralsupportingMineral is the HR+ platform partner referenced on Bene-Care's client login portal, providing HR content, compliance tools, and HR support services integrated with Bene-Care's HR+ offering.
- NoahFacesupportingNoahFace is mentioned as a time and attendance solution recommended by Bene-Care for businesses looking to modernize from traditional wall-mounted time clocks. Bene-Care publishes content (blog post 'NoahFace Time Clock: 5 Powerful Reasons to Switch') promoting the solution to its client base.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Bene-Care competitors and assessment
Company assessmentDirect peers
- Paychex: Rochester, NY-headquartered payroll, HR, and benefits provider with a similar SMB/employer focus across WNY and beyond. Paychex is the most directly comparable peer given overlapping geography, HCM service portfolio, and SMB employer segment.
- Paylocity: Cloud-based payroll and HCM platform targeting mid-sized employers with integrated HR, benefits, talent, and workforce management. Directly comparable on integrated-HCM positioning for US SMB/mid-market employers.
- Justworks: PEO/HCM provider delivering payroll, benefits, HR, and compliance to SMB employers. Comparable on integrated service-and-technology HCM delivery for US employer clients.
- TriNet: PEO that bundles payroll, benefits, HR, and compliance into a single HCM offering for SMB and mid-market employers. Directly comparable on bundled HCM service model and SMB employer segment.
- OneDigital: National insurance brokerage and HR/benefits consulting firm delivering employer benefits, payroll, and HR advisory. Directly comparable on the broker-plus-advisory distribution model for US employer benefits.
- Sequoia One (PEO): PEO providing HR, payroll, benefits, and compliance outsourcing to US small and mid-sized employers. Comparable on outsourced HCM service delivery to SMB/mid-market employers.
Broad incumbents
- ADP: Largest US payroll and HCM incumbent, offering integrated payroll, benefits, time, and HR at scale. Overlaps Bene-Care across virtually every employer-side HCM function but competes as a broad national vendor with deep product investment.
Emerging players
- iSolved: Cloud HCM platform that serves as Bene-Care's primary technology partner while also selling via other resellers and direct channels. Materially comparable on platform-plus-services HCM delivery and is both a partner and indirect competitive channel.
- Rippling: Unified HR, payroll, IT, and finance platform with strong AI-native product investment. Competes for the same integrated-HCM buyer Bene-Care targets; notable as a well-funded emerging threat to regional HCM service bureaus.
- Gusto: Payroll, benefits, and HR platform focused on US small businesses. Overlaps Bene-Care on payroll, benefits admin, and SMB employer segment, and represents the self-service/automated alternative to Bene-Care's advisor-led model.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Bene-Care social profiles
Digital presenceBene-Care compliance and trust
Trust signalCompliance1 record
Bene-Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bene-Care leadership team
Management profileNumber of profiles
Profiles2 records
Bene-Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bene-Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bene-Care
What does Bene-Care do?
Bene-Care delivers Human Capital Management (HCM) services to employers in Western New York, spanning payroll processing, benefits administration, third-party administration (TPA), 401(k) retirement (Bene-k), time and attendance, recruitment, onboarding, HR+ support, and business insurance. The offering is built on the partnered iSolved HCM platform and the proprietary Umbrella Tech consolidated billing system, with advisor-led delivery across the full employee lifecycle.
Is Bene-Care a public or private company?
Bene-Care is a private company. It is classified as family owned and is currently operating.
When was Bene-Care founded?
Bene-Care was founded in 1970. It employs 51 to 100 people.
Where is Bene-Care based?
Bene-Care is headquartered in Webster, United States, in the North America region.
How does Bene-Care make money?
Four revenue lines are on record. HCM / Payroll Services are the primary driver. The others are third-Party Administration (TPA), business & Commercial Insurance and earned Wage Access (EWA) via ZayZoon Partnership.
Who are Bene-Care's main competitors?
Direct peers on record are Paychex, Paylocity, Justworks, TriNet, OneDigital and Sequoia One (PEO). ADP is listed as a broad incumbent. Emerging players are iSolved, Rippling and Gusto.
Does Bene-Care have an API?
No public API is recorded for Bene-Care.
What industry is Bene-Care in?
Bene-Care's product category is Human Capital Management Services. Its primary akta.pro industry code is HDAEAEAJ, Human Capital Management (HCM) & Payroll Platforms, with a secondary code of BPACAPAL, HR Service Delivery, Case Management & Employee Self-Service. Its NAICS code is 5611 and its SIC code is 6411.