Alfred24
Alfred24 is a Hong Kong-based provider of automated parcel lockers and a cloud-based locker management platform, serving logistics providers, postal operators, retailers, property managers, and e-commerce merchants across 16 countries with plug-and-play hardware, software, and project financing.
- Company typePrivate
- Founded2018
- HeadquartersKwai Tsing, Hong Kong SAR China
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Alfred24 does
Alfred24 is a Hong Kong-headquartered smart locker and last-mile delivery software company founded in 2014 (originally as Pakpobox Hong Kong, rebranded in 2021). The company designs, manufactures, and deploys automated parcel locker hardware alongside a cloud-based management platform that connects couriers, retailers, property managers, and consumers through a single courier-agnostic network. Its locker systems are configurable across compartment sizes and use cases including standard parcels, temperature-controlled storage (chilled, frozen, hot food with UV sanitization and remote cold-chain monitoring), and specialized flows such as laundry, dry cleaning, and high-value asset handover. The platform integrates natively with major e-commerce platforms (Magento, Shopify, WooCommerce, OpenCart, ShopLine) and major logistics carriers (DHL, FedEx, Royal Mail, Skynet, TNT).
The company monetizes through a multi-stream model: smart locker hardware sales, SaaS subscriptions for the cloud platform, a distinctive smart locker financing product covering 70% of project costs with 5-year repayment at low interest (originated in Italy and expanded to 4+ countries), and a prepaid e-wallet transaction service for small merchants. It also operates its own branded pickup point networks in Hong Kong, Italy, Brazil, and Indonesia, and partners with local operators (Paxel in Indonesia, Clique Retire in Brazil) for last-mile distribution. Strategic investors include MTR Lab and Cyberport (2023 funding), and the company has a presence across 16 countries with 6 global offices. Its customer base spans logistics providers, national postal operators, retailers, supermarket chains (notably Intermarché France), co-living operators, and automotive luxury dealers, with named enterprise relationships including Kerry Express, Hong Kong Post, Maldives Post, Zung Fu (Mercedes-Benz), UNIQLO, ASOS, and Zalora. Recent product launches include Bluetooth Low Energy (BLE)-enabled lockers and AI-powered last-mile optimization software.
Alfred24 firmographics
Firmographics- Name
- Alfred24
- Legal name
- alfred24
- Website
- https://alfred24.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Alfred24 is a Hong Kong-based provider of automated parcel lockers and a cloud-based locker management platform, serving logistics providers, postal operators, retailers, property managers, and e-commerce merchants across 16 countries with plug-and-play hardware, software, and project financing.
- Ownership category
- akta.pro rank
Alfred24 industry classification
Industry- Product category
- Smart Parcel Lockers
- NAICS
- Couriers and Express Delivery Services (4921), General Warehousing and Storage (493110)
- SIC
- Wholesale-Professional & Commercial Equipment & Supplies (5040)
- akta.pro primary industry
- Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)
- akta.pro secondary industries
- PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG), Transit / Public-Space Locker Networks (Stations, Municipal) (TLAAAMAG), Residential & Multifamily Parcel Locker Solutions (Apartment/HOA) (TLAAAMAD), Workplace / Office Parcel Locker Solutions (TLAAAMAE)
Keywords
Where Alfred24 is headquartered
LocationHeadquarters
- HQ city
- Kwai Tsing
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices5 records
Markets served
Alfred24 business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Smart Locker Hardware Sales: Sale and installation of smart locker hardware to property managers, retailers, logistics providers, and postal operators. Covers single columns, double columns, and various compartment configurations.
- Software as a Service (SaaS) / Cloud Platform: Cloud-based locker management platform subscription for network operators, with native e-commerce integrations (Magento, Shopify, WooCommerce, ShopLine).
- Smart Locker Network Financing: Financing solutions covering 70% of smart locker projects, repaid over 5 years at low-interest rates, including maintenance and software services. Started in Italy and expanded to over 4 countries.
- E-Wallet / Prepaid Account Services: Prepaid e-wallet for merchants to fund courier pick-up services, with transaction management and accounts receivable improvement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom Smart Locker Configuration |
| Transaction based/ take rate | Multi-year contract | Financing for Locker Network Builders |
| Unit Pricing | Pay-as-you-go | Sustainable Packaging (#INVISIBLEBAG) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Alfred24 product offering
Product offeringCore offering
Alfred24 designs, manufactures, and operates automated smart parcel lockers and provides a cloud-based locker management platform for last-mile delivery. Its courier-agnostic open locker network serves retailers, logistics providers, property managers, postal operators, and supermarkets across 16 countries. Complementary offerings include smart locker financing, a prepaid e-wallet for merchants, and temperature-controlled locker configurations.
Product overview
alfred24 is a smart locker and last-mile delivery solutions provider operating a platform-plus-modules architecture. The core offering consists of Smart Lockers hardware combined with a Cloud-based Locker Management Platform that connects couriers, retailers, supermarkets, and property managers. Additional modules include a Prepaid E-Wallet for merchant payment management and Smart Locker Financing for network builders. Temperature-controlled lockers extend the product line for groceries and pharmaceuticals. The company serves markets across Hong Kong, Europe, Southeast Asia, and South America through partnerships with logistics providers and e-commerce platforms including DHL, FedEx, Shopify, and Magento.
Differentiator
Problem solved
Functional benefit
Products and services
- Smart Lockers Automated parcel locker hardware systems providing 24/7 secure package storage and pickup, with configurable compartments, courier-agnostic access, and plug-and-play deployment for retailers, logistics providers, property managers, and postal operators.
- Cloud-based Locker Management Platform Centralized SaaS platform to manage entire locker networks, providing real-time tracking, delivery notifications, usage analytics, and operational statistics for optimizing locker network performance.
- Smart Locker Network Financing Financing product covering 70% of smart locker project costs with repayment over 5 years at low interest rates, including maintenance and software services, for network builders globally.
- Prepaid E-Wallet Digital wallet solution enabling small merchants to prepay for courier pickup services, with transaction tracking and accounts receivable improvement, top-ups via credit/debit cards, and no courier integration required.
- LockerPro Software Locker management software powering parcel distribution operations for network operators, enabling efficient parcel locker network management.
Quantifiable outcome
- 90% reduction in home delivery costs (Intermarché)
- +6 more outcomes
Companies that use Alfred24
Customer profileNamed customers13 records
Segments6 records
Ideal customer profiles6 records
Alfred24 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature6 records
Alfred24 partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered minor.
- The Invisible CompanyminorPartnership to offer #INVISIBLEBAG, a water-soluble plastic-free packaging solution, to alfred24 merchants. Merchants can purchase 100 units of large mailer bags for HKD $200, with alfred24 subsidizing costs to incentivize eco-friendly packaging adoption.
- Hong Kong Science and Technology Parks (HKSTP)minorListed as a partner on the alfred24 partnerships page, indicating a strategic relationship with Hong Kong's technology ecosystem.
- PaxelminorPaxel operates the alfred24 locker network in Indonesia, providing local distribution and operations for the smart locker network in the Indonesian market.
- Clique RetireminorClique Retire operates the alfred24 locker network in Brazil, deploying over 200 smart lockers in Rio de Janeiro and São Paulo to serve previously unserved consumers in favelas.
- EcomatcherminorListed as a green partnership opportunity partner on the alfred24 partnerships page.
- P2A Box (Poland)minorListed as a channel partner on the alfred24 partnerships page, representing alfred24's distribution network in Poland.
- CBS.gr (Greece)minorListed as a channel partner on the alfred24 partnerships page, representing alfred24's distribution network in Greece.
- G Pro Technologies (Cambodia)minorListed as a channel partner on the alfred24 partnerships page, representing alfred24's distribution network in Cambodia.
- EMC (Cambodia)minorListed as a channel partner on the alfred24 partnerships page, representing alfred24's distribution network in Cambodia.
- Universal Postal Union (UPU)minorUPU's Quality of Service Fund (QSF) facilitated financing for the Maldives Post smart locker project, enabling alfred24 to deploy locker infrastructure in the Maldives.
Scale indicators10 records
Recent moves6 records
Expansion highlights8 records
Alfred24 competitors and assessment
Company assessmentRegional players
- Hive Box (China): Hive Box (丰巢) is China's dominant smart locker network spun out of major Chinese express carriers; a regional peer operating at scale in APAC where Alfred24 is looking to expand via the Greater Bay Area.
- OOHpod: OOHpod operates out-of-home parcel collection points in the UK and appears on Alfred24's own partner site, indicating comparable out-of-home locker services in adjacent geographies.
- FlashBox (Thailand): FlashBox operates smart locker and pickup-point networks across Southeast Asia, a regional competitor that overlaps with Alfred24's Paxel-led Indonesia operations and broader APAC expansion plans.
Direct peers
- InPost: InPost operates one of Europe's largest automated parcel locker networks (Paczkomaty) and is the closest direct competitor to Alfred24 in the courier-agnostic / shared locker model.
- Cleveron: Cleveron (Estonia) manufactures smart parcel lockers and click-and-collect solutions for retailers and postal operators globally, overlapping with Alfred24's hardware-and-software stack and customer base.
- Quadient: Quadient provides smart locker solutions for residential, retail, and corporate environments, competing head-to-head with Alfred24 in enterprise locker deployments.
- Luxer One: Luxer One specialises in smart locker systems for multifamily housing, retail, and corporate settings with package room technology — a directly comparable product line to Alfred24's residential and office deployments.
- Parcel Pending by Quadient: Parcel Pending (now part of Quadient) is a major North American smart locker provider for multifamily, retail, and university campuses, mirroring Alfred24's residential and campus use cases.
- Bringme: Bringme provides smart lockers and digital reception solutions for residential and corporate buildings across Europe, directly competing with Alfred24's residential and office deployments.
Broad incumbents
- Amazon Hub / Amazon Locker: Amazon's proprietary locker and counter network is a walled-garden incumbent at massive scale; it competes for the same consumer pickup mindshare that drives demand for Alfred24's courier-agnostic network.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Alfred24 social profiles
Digital presenceAlfred24 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alfred24 leadership team
Management profileNumber of profiles
Profiles5 records
Alfred24 subsidiaries and ownership
Company hierarchySubsidiaries2 records
Alfred24 funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alfred24 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alfred24
What does Alfred24 do?
Alfred24 designs, manufactures, and operates automated smart parcel lockers and provides a cloud-based locker management platform for last-mile delivery. Its courier-agnostic open locker network serves retailers, logistics providers, property managers, postal operators, and supermarkets across 16 countries. Complementary offerings include smart locker financing, a prepaid e-wallet for merchants, and temperature-controlled locker configurations.
Is Alfred24 a public or private company?
Alfred24 is a private company. It is classified as venture growth investor backed and is currently operating.
When was Alfred24 founded?
Alfred24 was founded in 2018. It employs 11 to 50 people.
Where is Alfred24 based?
Alfred24 is headquartered in Kwai Tsing, Hong Kong SAR China, in the Asia region.
How does Alfred24 make money?
Four revenue lines are on record. Smart Locker Hardware Sales are the primary driver. The others are software as a Service (SaaS) / Cloud Platform, smart Locker Network Financing and E-Wallet / Prepaid Account Services.
Who are Alfred24's main competitors?
Regional players on record are Hive Box (China), OOHpod and FlashBox (Thailand). Direct peers are InPost, Cleveron, Quadient, Luxer One, Parcel Pending by Quadient and Bringme. Amazon Hub / Amazon Locker is listed as a broad incumbent.
Does Alfred24 have an API?
No public API is recorded for Alfred24.
What industry is Alfred24 in?
Alfred24's product category is Smart Parcel Lockers. Its primary akta.pro industry code is TLAAAMAH, Smart Access & Locker Technology Providers (Hardware, Software, Access Control), with a secondary code of TLAAAFAG, PUDO/Parcel Locker Networks for E-commerce (OOH Delivery). Its NAICS code is 4921 and its SIC code is 5040.