Technology Resource Center of America

What Technology Resource Center of America does

Technology Resource Center of America (TRCA) is a privately held, veteran-owned enterprise technology services company founded in 1991 and headquartered in Denton, Texas. The company delivers a multi-site technology services platform to large organizations with distributed footprints across the United States, organized into three service pillars: IT Services (On-Site Service, Project Management, and TRCA Connect channel services), Infrastructure Services (Management and Monitoring, Business Continuity, Network Security, and Surveillance/OEM), and Logistics Services (Procurement and Asset Management). Service delivery is enabled by a network of 2,000+ contracted field technicians nationwide supported by 99 direct employees, PMP-certified project managers, and a 24x7x365 Network Operations Center, with the company reporting 28,657 work orders completed in the past 12 months.

The underlying technology stack combines a centralized Remote Monitoring and Management (RMM) platform (antivirus, patch, asset, configuration management, alerting, and reporting) with virtual CIO consulting, hybrid cloud/premise business continuity and disaster recovery, SNMP-based firewall management with PCI DSS/HIPAA/ITAR compliance support, vendor-agnostic connectivity (ISP, voice, dedicated circuits, 5G/4G LTE, satellite, SD-WAN, datacenter/colocation), and logistics infrastructure covering warehousing, pre-configuration, imaging, serialization, and RMA processing. Multi-vendor telephony support is maintained across Avaya, Nortel, ShoreTel, and Key Systems environments. The offering functions as an integrated service catalogue rather than a single software product, with TRCA positioning itself as a single-vendor accountable partner for multi-site enterprise rollouts.

Revenue is generated through three streams: professional services billed on project or hourly rates for on-site deployments and PMP-led rollouts; managed services billed on a recurring basis for RMM, network security, telephony, and NOC support; and hardware sales through OEM-direct and refurbished equipment procurement. Pricing is quote-based with multi-year enterprise contracts and no public pricing tiers; sales is conducted via direct enterprise field sales, partner referrals, web presence, and direct phone outreach, targeting multi-site enterprise organizations as the primary segment and retail/franchise operations as a secondary segment.

Name

Technology Resource Center of America

Legal name

Technology Resource Center of America

Website

https://trca.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Technology Resource Center of America is a veteran-owned enterprise technology services firm founded in 1991 that delivers multi-site IT deployment, project management, and managed services to enterprise and retail customers across the United States via a nationwide network of 2,000+ technicians.

Ownership category

akta.pro rank

Headquarters

HQ city

Denton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Professional Services: On-site technical services including moves, adds, changes, low voltage cabling, smart hands support, and specialized deployments. Revenue generated through service fees, project-based billing, and hourly rates.
2. Managed Services: Ongoing management and monitoring services including RMM, network security, endpoint management, server management, and telephony services. Typically billed on recurring basis.
3. Project Management: Certified PMP-led project management for multi-site technology deployments, including scope of work development, scheduling, reporting, and budgetary analysis.
4. On-Demand Support: Nationwide 24x7x365 remote support through NOC center for immediate technical assistance. Revenue generated through service tickets and existing MSA/project relationships.
5. Logistics Services: Procurement and asset management including equipment purchasing, warehousing, pre-configuration, imaging, and logistics coordination across the United States.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

TRCA delivers multi-site enterprise technology services for organizations with distributed locations, providing on-site technical support, project management, remote monitoring and management, network security, business continuity, surveillance and OEM deployment, procurement, and asset management. Service delivery combines a 99-person internal team with a nationwide bench of approximately 2,000 contractor technicians to deploy, maintain, and refresh technology infrastructure across customer sites.

Product overview

TRCA is a Veteran-owned enterprise technology services company established in 1991, offering a portfolio of integrated IT services for multi-site enterprise deployments across the United States. The offering is organized as a platform of interconnected service lines rather than a single unified software product. On Site Service provides nationwide field technicians for cabling, POS, surveillance, and network deployments. Project Management delivers PMP-certified oversight for multi-site rollouts. TRCA Connect handles connectivity, cloud, and datacenter services. Management and Monitoring (RMM) provides automated remote monitoring and vCIO consulting. Business Continuity covers backup, disaster recovery, and contingency planning. Network Security offers firewall management and compliance support (PCI DSS, HIPAA, ITAR). Surveillance and OEM covers DVR/NVR management and OEM integration. Procurement and Asset Management handle equipment sourcing, configuration, warehousing, and logistics. On Demand Support provides 24x7x365 remote NOC assistance as an add-on to these services. With over 2,000 technicians, 99 employees, and 28,657 work orders completed in the past 12 months, the portfolio is designed to support the full lifecycle of enterprise technology deployment.

Differentiator

Problem solved

Functional benefit

Brands

• TRCA Connect: Channel services division providing ISP connectivity, voice services, dedicated circuits, 5G/4G LTE, satellite solutions, cloud services including SD-WAN, hosted voice, IaaS, VDI, DRaaS, SaaS, IoT integration, and datacenter/colocation services.

Products and services

• On-Site Technology Services Field-deployed technology installation, moves/adds/changes, break-fix, and lifecycle support delivered at customer sites by TRCA's internal team and 2,000-technician contractor network, designed for enterprises with many distributed locations.
• Project Management Services End-to-end program and project management for multi-site enterprise technology deployments, refreshes, and rollouts, coordinating technicians, vendors, and timelines across distributed locations.
• TRCA Connect Channel Services White-label and partner-branded channel service offering that lets resellers and integrators leverage TRCA's national technician network and project capabilities to fulfill their own customer commitments.
• Remote Management and Monitoring (RMM) Remote monitoring and management of endpoints, devices, and infrastructure across customer sites, providing visibility, alerting, and remote remediation to complement on-site support.
• Business Continuity Services Planning, deployment, and ongoing support to help multi-site enterprises maintain technology operations through disruptions, with backup, failover, and recovery capabilities.
• Network Security Services Deployment and management of network security infrastructure for multi-site enterprises, covering firewalls, segmentation, intrusion prevention, and ongoing security operations.
• Surveillance and OEM Deployment Services Site-level deployment of surveillance systems and OEM technology hardware, including cameras, sensors, and related physical-security infrastructure for multi-site enterprises.
• Procurement Services

Quantifiable outcome

• 28,657 work orders completed in past 12 months
• +1 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• OEM VendorscoreOEM/ Whitelabel/ Licensing PartnerTRCA maintains OEM direct relationships for equipment procurement, RMA support services, and integration. The company offers new and refurbished equipment through diverse distribution routes with OEM direct relationships.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Velociti: Velociti is a multi-site technology deployment specialist focused on retail, transportation, and distributed enterprises, with field services for cabling, hardware deployment, and ongoing support — the closest direct comparison to TRCA's on-site service and new store opening offerings.
• BlackHawk Datacom: BlackHawk Datacom provides multi-site IT field services including cabling, network deployment, and POS/surveillance rollouts for retail and enterprise customers, closely mirroring TRCA's on-site service and project management model.
• Convergint Technologies: Convergint is a large-scale systems integrator specializing in electronic security, fire, audio-visual, and low-voltage IT infrastructure across multi-site enterprise footprints, directly comparable to TRCA's surveillance/OEM and network deployment work.
• Datacom (US Datacom): Datacom provides nationwide IT field services and structured cabling for retail, healthcare, and financial multi-site clients, with comparable technician-network deployment to TRCA's 2,000+ contractor footprint.

Broad incumbents

• CDW: CDW is a Fortune 500 provider of integrated IT solutions and services across hardware, software, and deployment at scale, competing with TRCA in multi-site enterprise technology procurement and configuration.
• Insight Enterprises: Insight Enterprises delivers IT hardware, software, and services globally with a significant services and solutions practice, competing with TRCA on multi-site deployment, procurement, and managed services for enterprise clients.
• Connection (PC Connection): Connection is a national IT solutions provider offering procurement, configuration, deployment, and managed services — directly comparable to TRCA's procurement, asset management, and multi-site rollouts.
• CompuCom: CompuCom provides managed IT services, endpoint management, and multi-site field support for enterprise clients, directly comparable to TRCA's RMM, on-site service, and lifecycle management portfolio.

Emerging players

• Ntiva: Ntiva is a mid-market managed IT services provider with cloud, cybersecurity, and on-site support offerings, competing for similar multi-site and mid-sized enterprise managed services contracts as TRCA.
• All Covered (Konica Minolta IT Services): All Covered delivers managed IT services, network security, and project-based deployments to SMB and mid-market clients — comparable in service mix to TRCA's RMM, network security, and project management lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/TRCAwire
• Facebookfacebook.com/1991TRCA
• LinkedInlinkedin.com/company/trca1991

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Technology Resource Center of America