MediGence Network Private Limited

What MediGence Network Private Limited does

MediGence Network Private Limited is a Noida-headquartered, founder-owned medical-tourism platform founded in 2016 that connects international patients with accredited hospitals and specialists across 20+ destination countries including India, Turkey, Thailand, Singapore, the UAE, South Korea, Spain, and Malaysia. The company operates a three-phase Plan-Treat-Recover service model spanning written second opinions, video consultations, hospital matching, travel and visa coordination, in-country treatment packages, and a 90-day post-discharge Recovery+ program with AI vitals monitoring and neuro rehabilitation. To date, MediGence has served 100,000+ patients sourced from 120+ origin countries and maintains a network of 600+ JCI- and NABH-accredited partner hospitals and 60+ India/US-fellowship-trained specialists.

The platform's core technical differentiator is Salus AI, a proprietary outcome-matching engine that cross-references structured patient inputs (age, sex, comorbidities, condition stage) against 100,000+ anonymized prior outcomes to rank hospitals by predicted success rate rather than paid placement. Salus also powers pre-screening, document translation, and cost-estimation automation that compresses the treatment-plan turnaround to 48 hours. Supporting modules include a Treatment Comparison tool across 20+ countries, a Cured by MediGence mobile app, Medi-Rehab neuro rehabilitation, Air Ambulance logistics, Medical Visa Assistance, and an emerging B2B Insurance Services offering for payer and corporate clients.

MediGence monetizes primarily through hospital referral fees paid only after a patient arrives at the facility (transaction-based, with no markup on hospital bills), supplemented by unit-priced video consultations (USD 35-220 depending on specialist), paid second-opinion reports, and recovery packages. Distribution runs through the medigence.com website, mobile app, WhatsApp direct messaging (14-minute average reply, 11+ language support), partner-hospital referrals, and SEO-optimized content across treatment, cost-guide, and patient-story verticals. The company maintains a US regional office in Dover, Delaware and holds NABH quality and ISO 27001 data-protection certifications.

Name

MediGence Network Private Limited

Legal name

MediGence Network Private Limited

Website

https://medigence.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

MediGence is a medical-tourism platform founded in 2016 that connects international patients with 600+ accredited hospitals across 20+ countries, using its proprietary Salus AI outcome-matching engine to deliver treatment plans within 48 hours and 90-day post-discharge recovery support.

Ownership category

akta.pro rank

Product category

Medical Tourism Services

NAICS

Offices of All Other Miscellaneous Health Practitioners (621399)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

akta.pro secondary industry

Second Opinion & Expert Matching Platforms (HLALALAC)

Keywords

• Medical tourism
• Cross-border healthcare
• Treatment coordination
• Hospital referral
• International patient services

Headquarters

HQ city

Noida

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hospital Partnership Fees: Hospitals pay MediGence a referral fee only after a patient arrives safely at the facility. MediGence does not mark up hospital bills. This is a transaction-based revenue model where the company earns when healthcare providers successfully serve referred patients.
2. Video Consultation Fees: Patients pay for video consultations with network specialists. Fees range from USD 35 to USD 220 depending on the specialist's expertise and location. Examples: Dr. Bikram K Mohanty (Cardio Thoracic Surgeon, Delhi) at USD 42/consultation; Dr. Akin Akakin (Neurosurgeon, Istanbul) at USD 220/consultation.
3. Second Opinion Service: Patients receive written second opinions from India and US-fellowship-trained specialists, reviewed against Salus AI's 100,000+ patient outcomes database.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

MediGence operates a medical tourism platform that connects international patients with 600+ accredited partner hospitals and 60+ specialists across 20+ countries. It delivers end-to-end Plan-Treat-Recover services including AI-powered hospital matching via Salus AI, written second opinions within 48-96 hours, video consultations, in-country treatment coordination (admission, surgeon, interpreter, travel, accommodation), and a unique 90-day post-discharge Recovery+ program with AI vitals monitoring and surgeon follow-ups. Revenue is earned primarily through hospital referral fees and paid video consultations; patients do not pay for core coordination services.

Product overview

MediGence is a medical tourism platform operating on a platform-plus-modules architecture. The core MediGence Platform connects international patients with 600+ hospitals across 20+ countries, offering 400+ procedures. The platform follows a three-phase model: Plan (second opinion, video consult), Treat (hospital matching, travel coordination), and Recover (neuro rehab, recovery packages). Key modules include Salus AI (outcome-based hospital matching), Second Opinion (verified treatment plans within 48-96 hours), Video Consult (cross-border specialist consultations), Medi-Rehab (neuro rehabilitation), Recovery Packages (90-day post-treatment care), Treatment Comparison (cost/rquality comparison across countries), Air Ambulance, Medical Visa Assistance, and Insurance Services. The platform serves 120+ countries with 24/7 support via phone, WhatsApp, and coordinator assistance. Founded in 2016, the platform has served 100,000+ patients with a 4.8 Google rating.

Differentiator

Problem solved

Functional benefit

Brands

• Salus: AI-powered intelligence platform that powers the MediGence coordinator, search experience, hospital recommendations, and second-opinion guidance by cross-referencing patient reports with anonymized outcomes from 100,000+ prior cases.
• Cured by MediGence

Products and services

• MediGence Platform End-to-end medical tourism platform connecting international patients with 600+ accredited partner hospitals across 20+ countries, covering hospital matching, treatment planning, travel coordination, in-country support, and a 90-day Recovery+ program.
• Second Opinion Written second-opinion deliverable reviewed by 60+ India and US-fellowship-trained specialists, including hospital shortlist, all-inclusive price, and recovery plan, delivered within 48-96 hours.
• Video Consult Cross-border telemedicine service enabling video consultations with specialists in India, Turkey, Thailand, South Korea, and other destinations before and after treatment, priced USD 35 to USD 220 per consultation.
• Medi-Rehab (Neuro Rehabilitation) Specialized neuro-rehabilitation service integrated into the Recovery+ program, providing AI vitals monitoring, surgeon video follow-ups, rehab coordination, and local-doctor handover for neurological-treatment recovery.
• Recovery Packages 90-day post-treatment Recovery+ program with surgeon video follow-ups, AI health monitoring, physiotherapy coordination, nutrition and lifestyle guidance, medication management support, and 24/7 care navigation.
• Treatment Comparison Interactive country and procedure comparison tool allowing patients to compare costs, hospital quality, doctor expertise, and travel logistics across 20+ countries and 500+ JCI/NABH-accredited hospitals.
• Air Ambulance Emergency air-medical transport service for patients requiring air travel to reach treatment destinations, arranged as part of MediGence's logistics coordination.
• Medical Visa Assistance Visa assistance service helping international patients with medical-visa applications and required documentation for treatment-related travel.
• Insurance Services (For Insurance) B2B insurance coordination services for insurance companies and corporate clients managing international patient healthcare programs across the MediGence hospital network.
• Doctor Network Network of 60+ India and US-fellowship-trained specialists available for second opinions and video consultations across specialties including cardiac surgery, oncology, nephrology, neurology, orthopedics, and cosmetic surgery.

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core.

• Saudi German Hospital DubaicoreStrategic or Co-development PartnerJCI-accredited hospital with 300+ beds, 212+ procedures, 11+ specialities, established 2012. Partner hospital in MediGence's network offering medical tourism services to international patients.
• Fortis Memorial Research InstitutecoreStrategic or Co-development PartnerJCI and NABH accredited hospital in Gurgaon, India with 311+ beds, 36+ procedures, 14+ specialities, established 2013. Flagship tertiary care partner in MediGence's network.
• Prince Court Medical CentrecoreStrategic or Co-development PartnerMSQH accredited hospital in Kuala Lumpur, Malaysia with 277+ beds, 283+ procedures, 16+ specialities, established 2007. Key partner in Southeast Asia medical tourism corridor.
• Acibadem International HospitalcoreStrategic or Co-development PartnerJCI accredited hospital in Istanbul, Turkey with 112+ beds, 219+ procedures, 12+ specialities, established 1989. Key partner for European patients seeking medical treatment.
• Bangkok HospitalcoreStrategic or Co-development PartnerJCI accredited hospital in Bangkok, Thailand with 580+ beds, 255+ procedures, 13+ specialities, established 1972. Major medical tourism hub partner in Thailand.
• Mount Elizabeth HospitalcoreStrategic or Co-development PartnerJCI accredited hospital in Singapore with 345+ beds, 203+ procedures, established 1979. Premium healthcare partner for Asia-Pacific medical tourists.
• International St. Mary's HospitalcoreStrategic or Co-development PartnerJCI accredited hospital in Seoul, South Korea with 808+ beds, 192+ procedures, established 2014. Key partner for advanced medical procedures in Korea.
• Hospital Quironsalud BarcelonacoreStrategic or Co-development PartnerJCI and ISO 9001 accredited hospital in Barcelona, Spain with 165+ beds, 246+ procedures, established 1944. European healthcare partner for MediGence's network.
• BLK-Max Super Speciality HospitalcoreStrategic or Co-development PartnerJCI, NABH, and NABL accredited hospital in Delhi, India with 650+ beds including 162 critical care beds and 22 OTs. Leading tertiary care partner specializing in transplants, cancer care, and robotic surgery.
• Amrita HospitalcoreStrategic or Co-development PartnerNABH accredited super speciality hospital in Faridabad, India. Partner hospital for cardiac procedures including CABG starting at USD 5200-5700 and complex surgeries.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Fortis Healthcare: Major India hospital group with international patient services and a flagship Gurgaon facility featured in MediGence's partner network. Competes for the same medical-tourist demand while also serving as a referral destination for MediGence.
• Bumrungrad International Hospital: Leading Southeast Asian hospital group with a large, well-established international patient program. Competes with MediGence indirectly by capturing medical-tourist flow through its own branded channels in destination markets where MediGence also routes patients.
• Apollo Hospitals: India's largest hospital chain with an established international patient office that handles end-to-end coordination for foreign patients. A provider-side competitor that MediGence also relies on as a partner, creating a dual competitor-partner dynamic.

Emerging players

• Practo: India-headquartered digital health platform spanning doctor discovery, teleconsultation, and care delivery. An emerging adjacent competitor with overlapping telehealth/video-consult capabilities that MediGence monetizes via its specialist panel.
• MedTourEasy: Medical tourism facilitator offering treatment packages and hospital connections in multiple countries. Overlaps with MediGence on cross-border patient facilitation but with smaller scale and narrower geographic coverage.

Direct peers

• PlacidWay: Global medical tourism marketplace with a broad network of clinics and hospitals across multiple countries. Comparable platform model with provider listings, package pricing, and patient inquiry handling.
• ClinicSpots: India-based healthcare discovery and medical tourism platform helping patients find hospitals, doctors, and treatment packages domestically and abroad. Comparable to MediGence's doctor/hospital directory and inquiry-driven GTM motion.
• MediConnect (Medical Tourism Co.): Cross-border medical travel facilitator offering hospital shortlisting, treatment cost comparison, and travel logistics. Competes with MediGence in matching international patients to overseas hospitals using a similar concierge model.
• Vaidam Health: India-based medical tourism facilitator that connects international patients with accredited hospitals across India and other destinations. Closest direct peer to MediGence in terms of cross-border patient facilitation, hospital network model, and online lead-gen funnel.
• HealthTrip: Medical tourism platform offering treatment packages, hospital matching, and patient coordination across multiple countries. Direct competitor in the cross-border treatment facilitation space with overlapping hospital partner ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MediGence
• Facebookfacebook.com/medigencenetwork
• LinkedInlinkedin.com/company/medigence-network-private-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MediGence Network Private Limited