Cloudburst Technologies

What Cloudburst Technologies does

Cloudburst Technologies is a privately held IT advisory and solutions provider founded in 2005 and headquartered in Rockwall, Texas. The firm specializes in vendor-agnostic consulting, contract negotiation, and resale of next-generation IT infrastructure for enterprise customers, with a focus on Fortune 100 companies and mid-to-large multi-site businesses. Core offerings include VoIP/SIP trunking, hybrid and multi-cloud networks, MPLS/SD-WAN/SDN connectivity, unified communications (centered on Avaya and Cisco contact center technology), and Security-as-a-Service spanning firewall, intrusion detection/prevention, web content filtering, and malware protection. The company also provides professional services such as free network assessments, competitive pricing analyses, RFP and bid management, and migration services from legacy PBX to IP/cloud/VoIP environments, with claimed client savings of 20-40% on maintenance and 10%+ on data network renewals.

The business model combines three revenue streams: (1) professional services fees for assessments, migrations, and contract negotiation, (2) resale of carrier and technology solutions through authorized partnerships with Avaya, Cisco, RingCentral, Masergy, CenturyLink, AT&T, and Telstra, and (3) recurring maintenance and support subscriptions on deployed infrastructure, typically structured as multi-year contracts with annual maintenance billing. Go-to-market is direct enterprise field sales with white-glove service delivery, including 24/7 availability and direct executive access up to the CEO. Lead generation relies on free network assessments and content marketing (educational blog on security, cloud transformation, and digital transformation failure modes).

The firm is led by CEO Ron Stricklin (25+ years of carrier and cloud contract negotiation experience) and CTO Al Hays (a founder responsible for technology evaluation across cloud, contact center, and network domains). Cloudburst claims a global delivery footprint anchored by a named Fortune 100 cybersecurity customer and an average customer tenure exceeding 15 years, an unusually long retention figure for the industry. The company holds no disclosed outside funding, has not pursued M&A, and operates with a small team of 11-50 employees, positioning it as a boutique advisory rather than a scaled systems integrator.

Name

Cloudburst Technologies

Legal name

Cloudburst Technologies

Website

https://cloudbursttechnologies.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Cloudburst Technologies is a privately held, vendor-agnostic IT advisory and solutions provider serving Fortune 100 and mid-to-large enterprises with VoIP, cloud networking, SD-WAN, unified communications, and security services, monetizing through resale, professional services, and recurring maintenance contracts.

Ownership category

akta.pro rank

Product category

IT Consulting and Network Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

akta.pro secondary industries

Cloud Strategy, Assessment & Roadmap (BPAEACAA), Cloud PBX & Hosted Telephony (HDAIAHAB), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF), Multi-Cloud Connectivity & Cloud Exchange Platforms (HDABALAG), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• IT consulting services
• Network solutions provider
• Cloud migration services
• Unified communications solutions
• Managed telecom services

Headquarters

HQ city

Rockwall

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Consulting and Professional Services: Consulting services for network assessment, cloud migration, technology reviews, and implementation planning. Includes project management and vendor negotiation services.
2. Technology Solutions Resale: Resale of network infrastructure, cloud services, unified communications, and security solutions through partner ecosystem (Avaya, Cisco, RingCentral, Masergy, CenturyLink, AT&T, Telstra)
3. Maintenance and Support Services: Ongoing maintenance plans for phone systems (PBX) and network infrastructure with 24-hour service teams

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Cloudburst Technologies provides IT consulting, network design, and managed communications services for enterprise customers. It resells and integrates voice, data, cloud, and security solutions from partners such as Avaya, Cisco, AT&T, and CenturyLink, and delivers professional services including network assessments, cloud and PBX-to-IP migrations, contact center deployments, and ongoing maintenance and support.

Product overview

Cloudburst Technologies operates as an IT solutions provider specializing in next-generation telecommunications and cloud services. Their portfolio centers on five core product areas: Business Phone System Products, VoIP/SIP Solutions, Hybrid/Multi-Cloud Networks, MPLS/SD-WAN/SDN connectivity, and Security Solutions. These products are delivered through strategic partnerships with major technology providers including Avaya, Cisco, RingCentral, Masergy, CenturyLink, AT&T, and Telstra. The company complements its product offerings with professional services including Network Assessment, Competitive Pricing Analysis, Cloud/SAAS Application Migration, PBX to IP/Cloud/VoIP Migration, Contact Center Solutions, Expense Management Services, and RFP/Bid Negotiation Services. Cloudburst positions itself as a vendor-agnostic advisor helping customers select and implement the optimal combination of technologies from their partner ecosystem, with a focus on cost optimization and digital transformation.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Phone System Products Enterprise-grade business phone system solutions delivered through partnerships with major providers such as Avaya and Cisco, enabling voice communications for business customers.
• VoIP/SIP Solutions Voice over IP and SIP trunking solutions enabling cost-effective voice communications over internet protocols, supporting migration from traditional PBX systems for business customers.
• Hybrid/Multi-Cloud Networks Cloud networking solutions combining on-premises infrastructure with multiple public cloud providers, enabling businesses to optimize resources, reduce costs, and maintain flexibility.
• MPLS / SD-WAN / SDN Connectivity Wide area network solutions including MPLS, Software-Defined WAN (SD-WAN), and Software-Defined Networking (SDN) for secure, efficient enterprise network connectivity.
• Security Solutions (Security as a Service) Comprehensive security offerings including Security as a Service, firewall installation and maintenance, intrusion detection and prevention, web content filtering, secure remote access, and malware protection for enterprise customers.
• Contact Center Solutions Avaya and Cisco-powered contact center technology including Interactive Voice Response (IVR), proactive inbound/outbound contact management, and customer service capabilities delivered via VoIP.
• Network Assessment Service Free evaluation and analysis of existing network infrastructure to identify optimization opportunities, cost savings, and technology upgrade requirements.
• Competitive Pricing Analysis Expert analysis of current pricing from carriers and cloud providers to identify cost reduction opportunities, with potential savings of 10% or more on data network renewals.
• Cloud / SAAS Application Migration Migration services for transitioning applications and infrastructure to cloud-based and SaaS environments, including Azure and other major cloud platforms.
• PBX to IP / Cloud / VoIP Migration Migration services transitioning businesses from legacy PBX phone systems to modern IP, cloud, or VoIP solutions, with potential maintenance cost savings of 20-40%.
• Expense Management Services Comprehensive cost optimization services including cleanup of legacy analog lines, SIP and long-distance pricing review, contract analysis, and maintenance plan optimization with potential savings of 30-40%.
• RFP and Bid Negotiation Services
• Cloud Network Consolidation Study and Implementation Assessment and implementation services for consolidating multi-site cloud and network environments, reducing complexity and optimizing technology spend.
• PBX and Network Maintenance Plans Recurring maintenance plans for phone systems (PBX) and network infrastructure, including 24-hour service teams, with claimed savings of 20-40% versus OEM maintenance.

Quantifiable outcome

• Save 20%, 30%, 40% or more on current PBX phone system maintenance costs
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and major.

• AvayacoreTechnology or IntegrationAuthorized Avaya Business Partner specializing in contact center field. Provides Avaya's contact center technology including IVR, proactive inbound/outbound contact management, and customer service abilities. Cloudburst Technologies maintenance plans for Avaya systems claim to save 20-40% on PBX phone systems.
• CiscocoreTechnology or IntegrationAuthorized Cisco Business Partner specializing in contact center field. Provides Cisco's contact center technology and unified communications solutions. Delivers advanced contact center capabilities across IP networks and internet through VoIP.
• RingCentralmajorTechnology or IntegrationGlobal cloud provider partner offering IP telephony and cloud-based communications solutions. Part of Cloudburst's multi-vendor approach to provide customers with best-fit technology options.
• IP TelephonymajorTechnology or IntegrationCloud provider partner offering IP telephony solutions as part of the comprehensive network offerings including SD-WAN, MPLS, and VoIP technologies.
• MasergymajorChannel Partner/ Reseller/ DistributorNetwork provider partner offering SD-WAN, MPLS, and other network services. Cloudburst leverages relationships with Masergy and other global providers to offer best price and technology options.
• CenturyLinkmajorChannel Partner/ Reseller/ DistributorMajor network provider partner offering data networking and systems integration services. Part of Cloudburst's network provider ecosystem for delivering comprehensive solutions.
• AT&TmajorChannel Partner/ Reseller/ DistributorGlobal network provider partner. Cloudburst's relationships with carriers like AT&T enable them to provide best pricing and technology for enterprise customers.
• TelstramajorChannel Partner/ Reseller/ DistributorInternational network provider partner providing global network coverage. Enables Cloudburst to serve multinational customers with global communications needs.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• TPx Communications: Managed services provider delivering UCaaS, SD-WAN, managed security, and network services to mid-market and enterprise customers. Closely comparable in product mix (voice, network, security, cloud) and target segment.
• Granite Telecommunications: Telecom and managed services provider for enterprise and multi-location customers, offering voice, network, and security solutions. Comparable in its enterprise-focused managed telecom model and vendor-agnostic carrier relationships.
• Bridgepointe Technologies: Technology advisory firm that brokers telecom, cloud, and UCaaS solutions for mid-market and enterprise clients. Closely matches Cloudburst's vendor-agnostic advisory and RFP/bid management model.
• Avant Communications: Master agent/distributor helping channel partners and enterprises source telecom, cloud, and UC solutions from multiple carriers. Comparable vendor-neutral advisory and partner-channel distribution model.
• Telarus: Technology services distributor (master agent) specializing in UCaaS, CCaaS, SD-WAN, and cloud solutions. Strongly comparable as a vendor-neutral advisor brokering enterprise telecom/IT transformation projects.
• ConvergeOne: Enterprise IT services provider specializing in collaboration, networking, and data center solutions including Avaya and Cisco contact center. Closely aligned in product stack and Fortune 100 customer focus.

Broad incumbents

• CDW: Large multi-billion-dollar IT solutions provider serving enterprise, mid-market, and public sector across networking, cloud, security, and collaboration. Overlaps significantly but operates at much larger scale across a broader portfolio.
• Insight Enterprises: Global IT solutions integrator offering hardware, software, services, and cloud solutions. Comparable in covering networking, UC, and cloud transformation, though at substantially larger scale and broader scope.
• Presidio: Digital transformation and IT infrastructure provider spanning networking, cloud, security, and collaboration. Overlapping offerings and enterprise customer base, though operating at significantly larger scale.

Emerging players

• RingCentral (direct): Cloud UCaaS/CCaaS vendor that is both a partner of Cloudburst and a potential competitor. Comparable because enterprises can buy direct from RingCentral, bypassing the advisory/reseller layer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cloudbursttech
• Facebookfacebook.com/CloudburstTech
• LinkedInlinkedin.com/company/cloudburst-technologies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cloudburst Technologies