What DigitalRX.io does

DigitalRX.io is a Singapore-headquartered, SaaS-based healthcare platform that enables clinics and small hospitals to launch a branded website, mobile app, and clinic management portal within 24 hours, with built-in telemedicine, appointment booking, and patient engagement tooling. The platform is structured around four core products — Branded Clinic Websites, Branded Clinic Mobile Apps, Doctor's App, and Clinic Management Portal — and is supported by an AI feature layer covering AI Triage, AI Prescription Analyzer, AI Chatbot, AI Pill Reminders, AI Report Summaries, and AI-driven SEO and website content. It is hosted on Microsoft Azure, integrates with Stripe for payments and Google Maps for location services, and exposes a public REST API (DRX Connect) for developer integrations. The company markets across 22+ medical specialties and maintains compliance with HIPAA, GDPR, and DISHA for patient data protection.

DigitalRX.io is a product subsidiary of Zibew E-Commerce PTE LTD, founded by Mohammed Abubakr, who also leads the parent. It operates a freemium/self-serve go-to-market with a 14-day free trial and no upfront credit card, layered with a tiered Silver/Gold/Platinum partner program for channel-driven sales. Pricing starts at $50/month with subscription add-ons, and Lite/Professional versions are provided free to non-profit charitable clinics. Customers are small and medium clinics globally, with disclosed presence in 20+ countries; named paying references include Acelera Care (US) and LifeCare Hospital (Rwanda), and the company claims to have served 10+ clinics and hospitals.

Revenue mechanics are entirely subscription-based with no disclosed funding rounds beyond a named lead angel investor (Krish Datta). The company's stated value proposition — 4x patient engagement, 3x web traffic, 2x online reputation improvement, and 50% revenue uplift for clinics — is sourced from its own marketing and is not independently verified. Ownership remains founder-controlled under Zibew E-Commerce PTE LTD, with no public listing or institutional venture capital rounds disclosed in available source material.

Name

DigitalRX.io

Legal name

Zibew E-Commerce PTE LTD

Website

https://digitalrx.io

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

DigitalRX.io is a Singapore-based SaaS platform that enables small and medium clinics to launch branded websites, mobile apps, telemedicine, and clinic management portals within 24 hours, supported by AI features and HIPAA/GDPR/DISHA compliance across 20+ countries.

Ownership category

akta.pro rank

Product category

Healthcare SaaS - Clinic Management & Telehealth

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Clinic management software
• Telehealth SaaS
• Healthcare website builder
• Medical mobile apps
• Telemedicine platform

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Clinic Platform: Monthly or annual subscription for branded clinic website, mobile apps, and clinic management portal. Pricing based on number of active Team User accounts. Automatic renewal with pay-after-trial model.
2. Subscription Add-on Services: Add-on services available for purchase in addition to base subscription plans. Customers can upgrade/downgrade plans with incremental costs.
3. Free Tier for Non-Profits: Lite and Professional versions provided free of cost to non-profit charitable clinics and hospitals as part of corporate social responsibility initiative.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

DigitalRX.io provides a white-labeled, cloud-based SaaS platform that lets small and medium clinics and hospitals launch branded websites, mobile apps, and a clinic management portal within 24 hours. The platform bundles telemedicine (HD video consultations), appointment scheduling, e-prescriptions, patient engagement tools, and AI-powered features (AI Triage, AI Prescription Analyzer, AI Chatbot, AI Pill Reminders, AI Report Summaries) with HIPAA, GDPR, and DISHA compliance. It serves 22+ medical specialties globally with 20+ countries of operation through subscription pricing starting at $50 per month.

Product overview

DigitalRX.io is a SaaS-based healthcare platform consisting of four core products: Branded Clinic Websites, Branded Clinic Mobile Apps, Doctor's App, and Clinic Management Portal. The platform enables clinics to launch a branded website and mobile app within 24 hours, featuring built-in telemedicine (HD video calling), appointment scheduling, patient engagement tools, and AI-powered features including AI Triage, AI Prescription Analyzer, AI Chatbot, AI Pill Reminders, and E-Prescriptions. The platform integrates with Stripe for payments and Google Maps for location services, and offers a public API (DRX Connect) for developer integrations.

Differentiator

Problem solved

Functional benefit

Brands

• DRX Connect: API platform enabling developers to access and retrieve patient data, appointment details, and other clinic information from DigitalRX.io.

Products and services

• Branded Clinic Websites White-labeled clinic websites with AI-powered SEO optimization (250+ rules), built-in appointment booking, telemedicine integration, and HD video calling capabilities, deployable within 24 hours.
• Branded Clinic Mobile Apps Patient-facing mobile applications enabling appointment booking, video consultations with doctors, prescription management, pill reminders, health record storage, and receptionist communication, deployed to Google Play and Apple App Store.
• Doctor's App Mobile application for doctors to conduct video consultations, access patient health records, send prescriptions and follow-up requests, and chat with patients.
• Clinic Management Portal Admin portal for receptionists and clinic managers to manage patient operations, doctor scheduling, appointments, and real-time patient communication.
• DRX Connect API REST API enabling developers to access and retrieve patient data, appointment details, doctor information, and perform operations like booking and canceling appointments, authenticated via API-KEY header.

Quantifiable outcome

• 4x increase in patient engagement
• +4 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature14 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• Partner Program (Silver Tier)coreChannel Partner/ Reseller/ DistributorEntry-level partnership tier for emerging partners. Includes base commission on sales, access to marketing materials and resources, and quarterly performance reviews with growth strategies. Ideal for partners looking to establish foothold in healthcare SaaS market.
• Partner Program (Gold Tier)coreChannel Partner/ Reseller/ DistributorMid-tier partnership for partners with proven track record generating $50K+ per annum revenue for DigitalRX. Includes everything in Silver tier plus increased commission rates, preferred partner status for selling complementary services to DigitalRX clients, and access to enterprise version marketing materials.
• Partner Program (Platinum Tier)flagshipChannel Partner/ Reseller/ DistributorHighest tier partnership level recognizing top-performing partners with exceptional revenue generation and strategic alignment. Includes premium benefits, highest commission rates, and strategic co-marketing opportunities.

Scale indicators7 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• Tebra: All-in-one practice management, EHR, billing, and patient experience platform for independent practices, formed by the merger of Kareo and PatientPop. Directly comparable as an SMB clinic SaaS combining website/patient engagement with telehealth and management tools.
• Practo: India-headquartered digital healthcare platform serving clinics, doctors, and patients with appointments, telemedicine, EMR, and clinic websites. Strong direct peer given overlapping focus on SMB clinic digitization in emerging markets.
• SimplePractice: Practice management SaaS for private health and wellness practices with appointment scheduling, telehealth, client portal, and mobile app. Comparable as a one-stop subscription SaaS targeting small clinics and individual providers.
• Doxy.me: Telehealth platform purpose-built for healthcare providers with a free tier and paid plans. Comparable as an SMB-friendly, low-friction virtual care SaaS often used alongside or as part of broader clinic digital stacks.
• Jane App: Practice management software for clinics and wellness practices offering scheduling, charting, telehealth, and patient portal. Comparable SMB clinic SaaS with subscription pricing and broad specialty support.
• Cliniko: Cloud-based practice management software for allied health and medical clinics with appointments, clinical notes, and telehealth. Comparable in serving small-to-mid clinic segments with subscription SaaS.
• Power Diary: Practice management system for health clinics with online bookings, telehealth, clinical notes, and client communications. Comparable SMB clinic SaaS with multi-specialty reach and monthly subscription.

Broad incumbents

• Doctolib: European leader in online appointment booking, teleconsultation, and practice management software for clinics and hospitals. Comparable in offering clinics a unified SaaS for bookings, websites, and telemedicine across multiple specialties.
• Zocdoc: US online medical appointment booking and patient acquisition platform serving clinics, doctors, and patients. Comparable as a clinic-facing SaaS/patient-engagement layer targeting SMB practices, though broader incumbent with marketplace dynamics.

Regional players

• Doctor Anywhere: Southeast Asia-based telehealth and digital health platform operating clinic SaaS-like services to providers and direct-to-consumer virtual care. Comparable in operating across SEA markets with telemedicine + clinic management stack.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DigitalRX.io