MTT Group

What MTT Group does

MTT Group (АО «Межрегиональный ТранзитТелеком» / Interregional Transit Telecom), founded in 1994 and headquartered in Moscow, is a Russian telecommunications operator providing cloud-based communications services to over 34,000 corporate clients across 97 regions of Russia, ranking among the TOP-10 telecom operators in the country. It serves SMBs, mid-market firms, and enterprises across more than 20 verticals, including e-commerce and marketplaces, financial services, logistics and delivery, contact centers, industrial and manufacturing, IT and developers, healthcare, education, HoReCa, and telecom operators themselves. Distribution combines 24+ regional offices, city-specific subdomain storefronts, an online self-serve onboarding wizard, inside sales with 30-minute response times, and a partner/agent referral program paying up to 40% recurring commission.

The product architecture is platform-plus-modules: the cloud-based Virtual PBX (Виртуальная АТС / ВАТС) is the central hub for call routing, IVR, call recording, analytics, and 40+ CRM integrations (Bitrix24, amoCRM, RetailCRM, 1C, MoySklad, Roistat, YCLIENTS, Klientix, Planfix, Megaplan). Layered on top is VoiceBox, an AI voice robot providing speech recognition, synthesis, multi-step dialog, predictive dialing, and a no-code scenario builder for inbound support, outbound sales, recruitment, and abandoned-cart recovery. Supporting modules include IP telephony (from 0.5₽/min with 99.9% SLA on Tier-1 carrier channels and TLS/SRTP encryption), 8-800 toll-free numbers, geographic numbers, vanity numbers, FMC SIM cards, SMS API and broadcast, speech analytics, call tracking, a virtual contact center, web widgets, and three public APIs (Telecom Platform/Gnezdo, VoiceBox, VPBX). The infrastructure processes approximately 650 million minutes of customer traffic per month.

MTT generates revenue through a hybrid model: recurring subscriptions (Virtual PBX plans from 1₽ promotional connection and 3,750₽/month for the Office Sales tariff, FMC SIMs from 50₽/month, vanity numbers from 250₽/month, MTS Link Boards from 5,400₽ annually), usage-based charges (IP telephony from 0.5₽/min, VoiceBox from 1.6₽/min, SMS from 2₽/SMS, custom sender IDs from 2,000₽/month), one-time connection/setup fees, and partner commissions. Customer testimonials cite two- to three-plus-year tenures and quantified outcomes such as 90% reduction in lost calls, 50% communication cost reductions, and 85% improvement in call reachability for contact centers, indicating real product-market fit in the domestic SMB and mid-market segment.

Name

MTT Group

Legal name

АО «Межрегиональный ТранзитТелеком»

Website

https://mtt.ru

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

501–1,000 employees

Short description

MTT Group (АО «Межрегиональный ТранзитТелеком» / Interregional Transit Telecom) is a Russian TOP-10 telecom operator providing cloud-based Virtual PBX, AI voice robots (VoiceBox), IP telephony, and SMS services to over 34,000 corporate clients across 97 regions of Russia.

Ownership category

akta.pro rank

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices25 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Virtual PBX (ВАТС) Subscriptions: Monthly subscription fees for cloud-based virtual PBX services. Plans include various bundles of minutes, extensions, FMC SIM cards, and features. Additional charges for excess usage and premium services.
2. IP Telephony Usage Fees: Per-minute billing for IP telephony calls, starting from 0.5₽ per minute. Postpaid model based on actual call duration. Lower rates than traditional telephony, especially for inter-city and international calls.
3. VoiceBox Voice Robot: Per-minute billing for voice bot services (from 1.6₽/min) and per-call outbound auto-dialing campaigns. Revenue from AI-powered call automation for customer service, sales, and recruitment.
4. SMS Services: Per-SMS charges (from 2₽/SMS to any operator) and monthly fees for custom sender IDs (from 2,000₽/month). Revenue from transactional SMS, marketing campaigns, and CRM-triggered notifications via SMS API.
5. Number Services: Fees for premium phone numbers (beautiful numbers), 8-800 toll-free numbers, and city numbers. Pricing varies by number type and region. Initial connection fees may apply.
6. FMC SIM Cards: Monthly subscription fees for Fixed-Mobile Convergence SIM cards (from 50₽/month) integrated with the virtual PBX, enabling corporate number display on employee mobile calls.
7. Connection / Setup Fees: One-time connection fees for certain services. Special promotional rates available (e.g., 1₽ connection for new VPBX customers). Standard connection fees for contact center deployment.
8. CRM Integration and Professional Services: Fees for CRM implementation (e.g., Bitrix24 at special price), customization, and ongoing support. Also includes consultation and configuration services for complex enterprise deployments.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

MTT Group operates a cloud-based business communications platform that delivers virtual PBX (ВАТС), IP telephony, and AI-powered voice robot (VoiceBox) services to corporate customers. The platform bundles phone numbers (8-800 toll-free, geographic, vanity), call routing, IVR, speech analytics, call tracking, FMC SIM integration, SMS API, and a virtual contact center. Services are consumed via web personal account, mobile app, or REST API, with monthly subscriptions and per-minute/per-SMS usage fees.

Product overview

MTT Group (АО «Межрегиональный ТранзитТелеком») is a Russian telecommunications operator offering a unified platform-plus-modules product architecture. The core products are the cloud-based Virtual PBX (Виртуальная АТС) and the AI-powered VoiceBox voice robot platform (МТТ VoiceBox). The Virtual PBX serves as the central hub managing call routing, recording, analytics, and CRM integrations. The VoiceBox platform runs as a connected module that automates inbound/outbound calls using AI speech recognition and synthesis. Additional modules include IP telephony, 8-800 and geographic phone numbers, call tracking, speech analytics, FMC SIM cards, SMS API, and a virtual contact center. The product portfolio is unified through the personal account dashboard and supports 40+ CRM and analytics integrations.

Differentiator

Problem solved

Functional benefit

Brands

• МТТ Бизнес (MTT Business): Mobile application for business customers providing telecom services management

Products and services

• Virtual PBX (Виртуальная АТС) Cloud-based virtual telephone station replacing physical office PBX. Provides call routing, IVR, queue management, recording, analytics, CRM integration, and multi-location support via browser or mobile app without hardware investment.
• MTT VoiceBox AI Voice Robot AI-powered voice bot platform for automating inbound and outbound calls, customer support, tech support, recruitment, and CRM integration. Handles speech recognition, synthesis, and multi-step dialog autonomously 24/7.
• IP Telephony (IP-телефония) Internet-based voice communication using SIP protocol. Converts speech to digital signals for transmission over IP networks, with per-minute billing from 0.5₽ and 99.9% SLA.
• 8-800 Freephone Number Federal toll-free number allowing customers to call free of charge. Incoming calls routed through Virtual PBX with full analytics and CRM integration.
• Geographic City Number (Городской номер) Geographic landline phone numbers for establishing local business presence in specific Russian regions, available with Virtual PBX integration.
• FMC SIM Cards for Business Mobile SIM cards integrated with Virtual PBX, turning employee personal mobile phones into corporate extensions. Client sees corporate number on outgoing calls; calls route through VPBX for recording and analytics. From 50₽/month per SIM.
• Virtual Contact Center Cloud contact center solution with unlimited users, operator workstation, supervisor dashboard (96 metrics), call recording, outbound campaigns, predictive dialing, script builder, and report constructor.
• SMS API Programmatic SMS sending API for automated messaging from CRM, websites, or other systems. Supports template SMS, deduplication, segmentation, and per-SMS pricing from 2₽/SMS.
• SMS Broadcast Service (SMS-рассылки) Bulk SMS campaign management via personal account or CRM integration. Supports contact file import, automated deduplication, and template messaging.
• Call Tracking (Кол-трекинг) Dynamic number replacement (DNR) tracking — each website visitor sees a unique phone number. Identifies which advertising channel generates calls and sales.
• Speech Analytics (Речевая аналитика) AI-powered automatic transcription and analysis of 100% of call recordings. Extracts keywords, checks script compliance, detects stop-words, rates operators, and alerts supervisors to problem calls.
• IVR Voice Menu (Голосовое меню) Interactive Voice Response system with TTS, DTMF support, and multi-level routing by time, day, or caller ID. Auto-greets callers and routes to departments.
• Call Recording (Запись разговоров) Automatic recording of all calls stored in cloud. Accessible from personal account or mobile app. Supports compliance and quality monitoring.
• MTT Business Mobile App Mobile application for iOS, Android, Windows, and MacOS enabling employees to make and receive business calls using corporate numbers from any location with Wi-Fi or 3G/LTE.
• Vanity Phone Numbers (Красивые номера) Memorable phone numbers with repeating digits (gold, silver, platinum tiers) from 250₽/month to improve brand recall and call conversion.
• Long-Distance and International Telephony (МГ/МН связь) Long-distance and international voice traffic services providing outbound calls across Russia and internationally at reduced rates compared to traditional carriers.

Quantifiable outcome

• Lost calls reduced by 90% and complaint processing speed increased by 30% for a delivery company
• +11 more outcomes

Named customers14 records

Segments22 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature11 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Bitrix24coreTechnology or IntegrationMTT offers ready-made integration with Bitrix24 CRM. Call events automatically create leads and deals. All communication history — call recordings, duration, outcome — saved in the client card. Manager calls in one click directly from CRM.
• amoCRMcoreTechnology or IntegrationIntegration with amoCRM where incoming and outgoing calls are recorded in the sales funnel. Client card opens during a call — employee sees all previous interactions. Recording attached to deal automatically.
• RetailCRMcoreTechnology or IntegrationIntegration links orders with telephony. When a client calls, the system shows purchase history and current orders — manager processes requests faster.
• 1C CRMcoreTechnology or IntegrationCalls are recorded in the 1C client database. Recordings in the contractor card. Outgoing call in one click.
• MoySklad (МойСклад)coreTechnology or IntegrationIntegration with MoySklad where calls trigger display of orders, inventory, and purchase history — manager can consult immediately.
• MTS Link (МТС Линк)coreTechnology or IntegrationMTT offers MTS Link interactive online boards for collaborative work as part of its service portfolio. The ecosystem includes: Meetings (online meetings), Webinars (webinar platform), Courses (online course platform), Chats (corporate messenger), Boards (interactive whiteboard), and Comdi (hybrid event services). Tariffs from 5,400₽ for 12 months.
• REST APIcoreTechnology or IntegrationOpen REST API for connecting any external system to MTT telephony. Data exchange setup for custom logic: call forwarding, statistics, events. Documentation and code examples in the personal account.
• PayOnline SystemminorOthersPayment processing service used by MTT for handling bank card payments. Ensures secure payment processing across all MTT services.
• TeamViewerminorOthersMTT uses TeamViewer for remote technical support sessions, allowing technicians to connect to customer desktops for setup assistance and troubleshooting.
• Mobile App Distribution PartnersminorChannel Partner/ Reseller/ DistributorMTT Business app distributed through Google Play, App Store, RuStore, and Huawei AppGallery app stores, reaching customers through multiple mobile ecosystems in Russia.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mango Office: Mango Office is one of the largest Russian cloud communications providers, offering Virtual PBX, IP telephony, contact center, and CRM integrations to SMBs and mid-market — directly competing with MTT across the same product stack and customer segments in Russia.
• UIS (Unified Information Systems / CoMagic): UIS (formerly Comagic) provides cloud PBX, call tracking, and virtual contact center solutions in Russia with strong analytics and marketing attribution focus, directly overlapping with MTT's Virtual PBX and Call Tracking offerings.
• Oktell: Oktell is a Russian provider of contact center software and IP telephony with predictive dialing, IVR, and CRM integration — closely matching MTT's Virtual Contact Center and speech analytics capabilities for mid-market and enterprise customers.
• SIPNET: SIPNET is a Russian VoIP operator providing IP telephony, SIP trunking, and virtual numbers to consumers and SMBs — a direct peer in the Russian IP telephony and VoIP carrier market.

Broad incumbents

• Rostelecom: Rostelecom is Russia's largest state-affiliated telecom operator offering fixed, mobile, cloud, and enterprise services — a broad incumbent whose business telephony and cloud communications portfolio competes with MTT across the full SMB and enterprise stack.
• MTS (Mobile TeleSystems): MTS is a major Russian telecom carrier with mobile, fixed, and cloud services including MTS Link (unified communications, webinars, whiteboards) — competing with MTT in business telephony and unified communications with greater scale and mobile integration.
• Beeline (VimpelCom): Beeline is a major Russian mobile and fixed-line operator offering enterprise communications, cloud PBX, and bundled services — competing broadly with MTT in the Russian business communications market.
• T1 (NVision / T1 Cloud): T1 is a large Russian IT and telecom systems integrator offering cloud services, contact center, and enterprise communications — competing with MTT for enterprise and government cloud communications deployments in Russia.
• Twilio: Twilio is a global cloud communications platform offering programmable voice, SMS, and contact center APIs — relevant as a global benchmark for the VoiceBox/Telecom API (Gnezdo) developer platform business model, though not directly competing in Russia.

Emerging players

• Zadarma: Zadarma is an international cloud telephony provider (IP PBX, virtual numbers, SIP trunking) with active presence in Russia — competing with MTT in IP telephony and international virtual numbers with an emerging cross-border angle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mtt_ru
• Facebookfacebook.com/mtt.rus
• LinkedInlinkedin.com/company/multiregional-transittelecom

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MTT Group