What iDalko does

iDalko is a Belgium-based professional services firm founded in 2009 that specializes in the Atlassian product suite (Jira, Jira Service Management, Confluence, Bitbucket, Bamboo) and the monday.com platform. It operates as an Atlassian Platinum Solutions Partner and Gold monday.com Partner, holding additional Cloud Specialized and ITSM Specialized designations, and is recognized as the Market Leader in the Benelux for Atlassian solutions. The company delivers consulting, implementation, cloud migration, release management, ITSM design, license lifecycle management, and digital transformation advisory to mid-market and enterprise clients, primarily in Belgium, the Netherlands, and France.

The firm's service portfolio is anchored in senior consultant engagements covering workflow optimization, service management catalog and SLA design, cloud migration testing and rollback planning, Bitbucket Pipelines-based release orchestration, and embedded change management. It extends the Atlassian stack through n8n workflow automation that connects Jira and Confluence to more than 750 external tools, including OpenAI for AI-assisted text classification and ticket escalation. The company also productizes recurring advisory through the Cloud Health Package and License Expert services, and supports an ecosystem of technology partners such as Avisi Apps, Appfire, JXL, and HYCU.

iDalko generates revenue through direct enterprise sales of project-based and ongoing professional services, supplemented by Atlassian license resale and renewal support. Its go-to-market combines an enterprise field-sales motion engaging C-level decision-makers with a partner referral channel. The company employs nearly 50 colleagues across offices in Berchem (Belgium), Arnhem (Netherlands), and Paris (France), and is led by co-founder Hilde Van Brempt (Operations and Finance) and founder Francis Martens (Managing Partner and Atlassian Expert). Notable clients include Akuo Energy, DSTNY, VRT, Brussels Airport, Telenet, Barco, Proximus, Fluvius, NATO, and Cegedim.

Name

iDalko

Legal name

Idalko Europe BV

Website

https://idalko.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

iDalko is a Benelux-based Platinum Atlassian Solutions Partner and Gold monday.com Partner that delivers consulting, implementation, cloud migration, ITSM, and license management services to mid-market and enterprise clients across Belgium, the Netherlands, and France.

Ownership category

akta.pro rank

Headquarters

HQ city

Berchem

HQ country

Belgium

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services (Consulting & Implementation): Idalko provides Atlassian consulting, implementation, configuration, and training services to enterprise and mid-market clients. Revenue is generated through billable professional services engagements, including project-based implementation and ongoing advisory.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

iDalko is a Platinum Atlassian Solutions Partner that delivers consulting, implementation, customization, and managed services for the Atlassian ecosystem (Jira, Confluence, Jira Service Management, etc.) and complementary enterprise work-management platforms such as monday.com. The firm helps organizations design, deploy, migrate, license, and operate collaboration and service-management tooling, with embedded change-management support, across Belgium, the Netherlands, and France.

Product overview

iDalko is an Atlassian-focused consulting and services company offering a portfolio of professional services centered on the Atlassian ecosystem. The core offering comprises Atlassian implementation services (Jira, Jira Service Management, Confluence, Bitbucket, Bamboo), complemented by the Cloud Health Package for Atlassian Cloud optimization. Service lines span ITSM consulting, Jira Cloud migration, release management solutions, and digital transformation consulting, all supported by change management and adoption services. The company also delivers specialized services around workflow automation (n8n, ScriptRunner), enterprise license management, and Atlassian infrastructure management. The portfolio is delivered through senior consultants and specialists, with offices in Belgium, the Netherlands, and France.

Differentiator

Problem solved

Functional benefit

Products and services

• Atlassian Implementation Services
• Atlassian Managed Services and Support
• ITSM Implementation with Jira Service Management
• Atlassian Cloud Migration Services
• Atlassian License Lifecycle Management
• Change Management and Adoption Services
• monday.com Implementation Services
• Workflow Automation Services

Quantifiable outcome

• Launched a full incident and service management portal for DSTNY in 3 months; implemented internal change management processes in 4 months
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature5 records

Partnerships

One partnership is on record.

• monday.comcoreChannel Partner/ Reseller/ DistributorIdalko is a Gold Partner of monday.com, delivering monday.com-based workflow and project management implementations alongside their core Atlassian practice.

Scale indicators2 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Valiantys: Valiantys is the largest Atlassian Platinum partner globally, with deep enterprise implementation, ITSM, and Cloud migration practices across Europe and North America — iDalko's closest direct competitor in the Atlassian elite-tier space.
• Adaptavist: Adaptavist is a global Atlassian Platinum partner offering consulting, implementation, training, and proprietary Atlassian Marketplace apps — directly comparable to iDalko's Atlassian-centric services portfolio and tier positioning.
• Clearvision (Atlassian): Clearvision is a UK-based Atlassian Platinum Solutions Partner with Atlassian Cloud and ITSM specializations — directly comparable to iDalko in tier, specializations, and enterprise service offerings, serving as a regional peer in Western Europe.
• Praecipio Consulting: Praecipio is an Atlassian Platinum consulting partner with strong ITSM and Cloud migration practices in North America and Europe, offering enterprise Atlassian implementation services that mirror iDalko's core offering.
• Seibert Media: Seibert Media is a long-standing German Atlassian Gold partner offering consulting, hosting, and proprietary apps — a comparable European Atlassian-focused services firm, particularly relevant for cross-border DACH competition.
• Modus Create: Modus Create is a digital transformation consultancy with strong Atlassian and monday.com practices, offering enterprise implementation, agile consulting, and custom software — comparable to iDalko in platform breadth and enterprise focus.

Broad incumbents

• Cprime: Cprime is a larger, full-service digital transformation and Atlassian consultancy with global delivery — offers overlapping Atlassian services but at significantly greater scale and broader portfolio than iDalko.

Regional players

• Glasspaper (formerly Computas): Glasspaper is a Nordic Atlassian Platinum partner providing enterprise implementation, training, and ITSM consulting — comparable service model to iDalko but operating primarily in the Nordics rather than Benelux.

Emerging players

• K15t Software (Scroll, Confluence apps): K15t builds and sells popular Atlassian Marketplace apps (Scroll, Docs) and offers Confluence/Atlassian consulting — a smaller, product-led peer with comparable ecosystem positioning but a different mix of IP vs. services revenue than iDalko.

Others

• Appfire: Appfire is the largest Atlassian Marketplace app vendor and a technology partner of iDalko. While not a direct services competitor, it is an adjacent ecosystem participant whose product-led motion increasingly overlaps with what iDalko configures or customizes for clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/idalkotools
• Facebookfacebook.com/idalkotools
• LinkedInlinkedin.com/company/idalko

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iDalko