Ophy Care

What Ophy Care does

Ophy Care, Inc. (operating as OphyCare) is a private, US-incorporated digital health infrastructure company founded in 2019 by Etizaz Shah and headquartered in Hollis, Queens, NY. The company builds an AI-powered cloud-based platform — centered on an Intelligent Medical Records (IMR/EMR) system and the Sadiq AI symptom diagnosis chatbot — that is purpose-built for healthcare organizations operating in resource-constraint and underserved regions. Target buyers span four vertical segments: medical missions, humanitarian NGOs, government health organizations, and private healthcare organizations. Key technical differentiators include offline data capture with automatic cloud synchronization, multilingual and culturally customized workflows, donor/fund utilization reporting, telehealth tools, payment tracking, and AI-driven analytics for population health and resource allocation.

OphyCare monetizes through quote-based SaaS subscriptions priced on modules selected, user count, and customization, with free training included and monthly billing that allows cancellation at any time. Implementation cycles are typically 2–6 weeks for medium-sized organizations. The go-to-market motion is sales-led, anchored on a free third-party consultation audit, with named deployments including the Palestine Children's Relief Fund (PCRF), Peruvian American Medical Society (PAMS), Islamic Medical Association of North America (IMANA), Adventist Health Glendale, and Syrian American Medical Society (SAMS). Distribution leverages content marketing, social media, conference participation (e.g., NAAMA 44th National Medical Convention), webinars, and an ecosystem of academic and accelerator partners (Columbia University, TechLaunch, Columbia Startup Lab, NHMA, CareOne).

The company is founder-owned and bootstrapped with no disclosed venture funding rounds to date, a core team of approximately six identified executives (CEO/Engineering/Sales/Medical Affairs/Marketing), and a stated headcount band of 11–50. Security is aligned with HIPAA requirements. Strategic positioning to date emphasizes credibility via humanitarian deployments and academic recognition (Columbia CareOne Healthcare Innovation Challenge, second place, 2023) rather than large-scale commercial enterprise sales.

Name

Ophy Care

Legal name

Ophy Care, Inc.

Website

https://ophycare.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Ophy Care is an AI-powered digital health infrastructure company that provides a cloud-based EMR platform, the Sadiq AI diagnostic chatbot, telehealth, donor reporting, and analytics modules to medical missions, humanitarian NGOs, government health organizations, and private healthcare providers operating in resource-constraint regions.

Ownership category

akta.pro rank

Product category

Healthcare IT / Digital Health Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Social Assistance (624), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), eCOA/ePRO/eDiary & Patient-Facing Data Collection (HLACAOAB), Chronic Disease Management IoT (Diabetes, CHF, COPD, Hypertension) (HLACAPAD)

Keywords

• Digital health platform
• Electronic medical records
• Telemedicine solutions
• AI symptom diagnosis
• Healthcare data analytics

Headquarters

HQ city

Hollis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: OphyCare operates as a subscription-based SaaS platform. The cost depends on modules chosen, number of users, and customization requirements. Pricing is quote-based and determined through consultation with the sales team. The platform follows an all-inclusive model with free training provided to users.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Ophy Care builds an AI-powered cloud-based digital health infrastructure platform for healthcare organizations serving resource-constraint regions. The core offering centers on an Intelligent Medical Records (IMR/EMR) system, complemented by Sadiq, an AI chatbot for symptom diagnosis mapping, telehealth tools, donor reporting, payment tracking, and AI-driven analytics. The platform is designed to operate offline and auto-sync when connectivity is restored, with multilingual and culturally sensitive interfaces for humanitarian, NGO, government, and private healthcare customers.

Product overview

OphyCare offers an all-inclusive AI-powered digital health infrastructure platform designed for healthcare organizations serving resource-constraint regions. The core product is the AI-Powered Cloud-Based Electronic Medical Record System (IMR), which serves as the central hub for patient data management. This integrates with specialized modules including: Sadiq (AI Symptom Diagnosis Mapper chatbot), AI-Driven Data Visualization & Decisioning Tools for analytics, the Donor Reporting System/Donation Tracking System for transparent fund management, Payment Tracking System for financial transactions, and Telehealth Tools for remote consultations. The platform also includes offline/mobile accessibility capabilities. All components are designed to work together as a unified ecosystem with cultural sensitivity and multi-language support, targeting Medical Missions, NGOs, Government Health Organizations, and Private Health Organizations.

Differentiator

Problem solved

Functional benefit

Brands

• Sadiq: An AI-powered chatbot that serves as a Symptom Diagnosis Mapper, designed to help tier-2 healthcare workers in diagnosing diseases and suggesting appropriate treatments in remote and resource-constraint regions.

Products and services

• AI-Powered Cloud-Based Electronic Medical Record System (IMR/EMR)
• Sadiq – AI Symptom Diagnosis Mapper
• Telehealth Tools
• Donor Reporting System
• AI-Driven Data Visualization & Decisioning Tools
• Payment Tracking System

Quantifiable outcome

• Implementation time: 2–6 weeks for medium-sized organizations
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Palestine Children's Relief Fund (PCRF)coreStrategic or Co-development Partner · 1 January 2023PCRF partnered with OphyCare to build a custom EMR platform for the Middle East. The platform transforms PCRF's mission by making the organization more effective and efficient, improving patient care and long-term sustainability while reducing referrals abroad.
• Columbia University – Design for Social InnovationcoreStrategic or Co-development Partner · 1 January 2023The Design for Social Innovation team from Columbia University worked with OphyCare over several months to develop the prospects of the OphyCare business, contributing strategic design and innovation expertise.
• NHMA (National Hispanic Medical Association)minorOthersListed as a recognized and trusted partner/organization on the About Us page.
• CareOneminorOthersListed as a recognized and trusted partner/organization on the About Us page. Co-sponsored the Columbia CareOne Healthcare Innovation Challenge where OphyCare placed second.
• TechLaunchminorOthersListed as a recognized and trusted partner/organization on the About Us page.
• Columbia Startup LabminorOthersListed as a recognized and trusted partner/organization on the About Us page.
• The CatalystminorOthersListed as a recognized and trusted partner/organization on the About Us page.
• Columbia SIPA (School of International and Public Affairs)minorOthersListed as a recognized and trusted partner/organization on the About Us page.
• NYBPC (New York Business Plan Competition)minorOthersListed as a recognized and trusted partner/organization on the About Us page.
• Columbia Business SchoolminorOthersListed as a recognized and trusted partner/organization on the About Us page.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dimagi: Dimagi's CommCare platform builds mobile digital health and case-management apps for frontline health workers in low-resource settings, closely overlapping OphyCare's offline-first EMR and tier-2 worker support.
• Medic (formerly Medic Mobile): Medic builds open-source digital health tools for community health workers and NGOs in LMICs, directly comparable to OphyCare's target users and humanitarian healthcare use cases.
• OpenMRS: OpenMRS is an open-source EMR widely deployed in resource-constrained settings globally, serving the same NGO and government health-system buyers that OphyCare targets.

Emerging players

• Aviro Health: Aviro provides digital health solutions for HIV and public-health programs in low-resource settings, overlapping with OphyCare's government and NGO health organization segments.
• Noora Health: Noora Health delivers digital health training and tools for patients and families in low-resource settings, adjacent to OphyCare's humanitarian health mission.

Broad incumbents

• Teladoc Health: Teladoc is a large incumbent telehealth platform with global reach; while not focused on humanitarian contexts, it competes for any organization evaluating telehealth infrastructure.
• Oracle Health (formerly Cerner): Oracle Health provides large-scale EMR and health-IT platforms to health systems and governments worldwide, representing a much larger competitor that governments may select over OphyCare.
• Epic Systems: Epic is the dominant EMR vendor for large health systems; while not focused on resource-constraint NGOs, it is a competing option when those organizations scale up.
• Health Catalyst: Health Catalyst offers healthcare data and analytics infrastructure to health systems, comparable to OphyCare's data visualization and predictive analytics modules at a much larger scale.

Regional players

• Doctolib: Doctolib is a leading European telehealth and practice-management platform with overlapping EMR/telehealth functionality, though primarily serving European private practices rather than humanitarian missions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ophycare
• Facebookfacebook.com/ophycare
• LinkedInlinkedin.com/company/ophycare
• Instagraminstagram.com/ophycare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ophy Care