247 Commerce
247 Commerce (now "The Agentic Consultancy") is a UK-headquartered eCommerce consultancy serving enterprise clients with platform implementations, digital marketing, and AI-powered workforce automation, operating from London with delivery offices in Romania and India.
- Company typePrivate
- Founded2011
- HeadquartersBrentford, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What 247 Commerce does
247 Commerce is a UK-headquartered eCommerce agency founded in 2011 that rebranded to "The Agentic Consultancy" in 2024. Operating from London with additional offices in Cluj-Napoca (Romania) and Bangalore (India), the firm employs 51-100 staff and serves enterprise and mid-market clients across manufacturing, retail, F&B, and cultural sectors. Named clients include JCB, Krispy Kreme, Marks & Spencer, the V&A Museum, the British Museum, the London Transport Museum, and the National Theatre. The 2024 strategic pivot repositions the firm from a traditional eCommerce consultancy to a specialist in agentic AI deployment for commerce operations.
The company's product portfolio comprises three principal technology assets. CloudHub, launched in 2015, is a multi-channel SaaS platform for inventory, order, and channel management. DryRun Pro is an Adobe Commerce testing tool recognized with an Adobe Rockstar Award. The AI Workforce, built on VortexIQ technology co-founded by the company's founder Susant Patro, deploys pre-trained multimodal agents (text, image, structured data, code) for eCommerce-specific tasks. The firm holds ISO 42001 certification for AI Management Systems, positioning it among an early cohort of agencies with formal AI governance credentials.
247 Commerce operates a hybrid revenue model combining project-based services (strategic consultancy, platform implementations, digital marketing) with recurring SaaS subscriptions (CloudHub and AI Workforce). Enterprise project engagements are disclosed at £50k-£65k+. The company is bootstrapped with no disclosed external funding and has operated for 13+ years. Its go-to-market relies on direct enterprise sales supported by Adobe Commerce partnership credentials and the 2018-era certification track. The leadership team is anchored by founder Susant Patro and CEO Benjamin Gisvold.
247 Commerce firmographics
Firmographics- Name
- 247 Commerce
- Legal name
- 247 Commerce
- Website
- https://247commerce.co.uk
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- 247 Commerce (now "The Agentic Consultancy") is a UK-headquartered eCommerce consultancy serving enterprise clients with platform implementations, digital marketing, and AI-powered workforce automation, operating from London with delivery offices in Romania and India.
- Ownership category
- akta.pro rank
247 Commerce industry classification
Industry- Product category
- eCommerce Consultancy and Software
- NAICS
- Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430), Wholesale Trade Agents and Brokers (425120)
- akta.pro primary industry
- E-commerce & Online Business (Marketplaces, DTC) (EDAMAHAH)
Keywords
Where 247 Commerce is headquartered
LocationHeadquarters
- HQ city
- Brentford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices13 records
Markets served
247 Commerce business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- AI Agent Subscriptions: Recurring subscription revenue from VortexIQ-powered AI agent plans (Free, Starter £49/mo, Growth £149/mo, Enterprise £999/mo) based on agent counts and action volumes.
- CloudHub Platform Fees: Monthly platform subscription at £500/month or 1.49% of revenue through the platform (whichever is higher), plus transaction-based take rate on fulfilled orders.
- DryRun Pro Subscriptions: Monthly subscription for Adobe Commerce staging solution starting at £1,500/month, dependent on instances required and media size. Includes 14-day free trial.
- Professional Services - Strategic Consultancy: Bespoke strategic consultancy engagements for complex AI workforce architecture design and implementation. Quote-based pricing.
- Web & Application Development: Fixed-price and bespoke builds including starter eCommerce stores (£1,500 one-off), enterprise web builds (from £50,000), and custom applications (from £65,000).
- Digital Marketing Services: Monthly retainer for digital marketing services including SEO, PPC, email/SMS marketing, content creation, CRO starting at £1,500/month.
- Priority Support & Retainers: Monthly priority support packages from £1,000/month with guaranteed SLAs, dedicated account management, and emergency response.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Starter eCommerce Store - £1,500 one-off |
| One time/ perpetual license | Multi-year contract | Enterprise Web Builds - From £50,000 |
| One time/ perpetual license | Multi-year contract | Bespoke Applications - From £65,000 |
| Freemium | Monthly | Free AI Plan - $0/month |
| Subscription | Monthly | Starter AI Plan - From $49/month |
| Subscription | Monthly | Growth AI Plan - From $149/month |
| Subscription | Monthly | Enterprise AI Plan - From $999/month |
| Hybrid | Monthly | CloudHub Platform - £500/month or 1.49% revenue |
| Subscription | Monthly | DryRun Pro - From £1,500/month |
| Subscription | Monthly | Digital Marketing - Starting at £1,500/month |
| Subscription | Monthly | Priority Support - From £1,000/month |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
247 Commerce product offering
Product offeringCore offering
247 Commerce is a global eCommerce consultancy and software provider that combines strategic consultancy, enterprise platform development on Adobe Commerce, Shopify, and Shopline, and proprietary software products (Cloudhub, DryRun Pro, and VortexIQ-powered AI agents) to design, build, and deploy AI digital workforces for eCommerce brands. It sells both one-off builds and recurring subscriptions, plus ongoing digital marketing and priority support retainers.
Product overview
247 Commerce is 'The Agentic Consultancy' offering a platform-plus-services architecture. The core product portfolio consists of Cloudhub (multi-channel order/inventory management), DryRun Pro (Adobe Commerce staging tool), and the AI Workforce (VortexIQ-powered autonomous agents). These products are complemented by strategic consultancy, custom application development, digital marketing services, and eCommerce platform builds (Adobe Commerce, Shopify, Shopline). The company positions its AI agents as digital employees that work alongside human teams, with Cloudhub serving as the operational hub for marketplace and logistics integrations, while DryRun Pro protects the development lifecycle for Adobe Commerce implementations. Services are offered as both modular packages (Starter Websites from GBP 1,500) and bespoke enterprise engagements (platform builds from GBP 50,000, custom apps from GBP 65,000).
Differentiator
Problem solved
Functional benefit
Brands
- Cloudhub: Fulfilment platform for Amazon SFP and multichannel orders, providing label generation, custom pick lists, and multi-carrier shipping automation.
- DryRun Pro
Products and services
- Cloudhub A multi-channel order and inventory management platform that orchestrates Amazon Seller Fulfilled Prime (SFP), Royal Mail, multiple couriers, and non-Amazon orders from a single fulfilment workflow. Supports integration with Amazon, eBay, OnBuy, Shopify, BigCommerce, WooCommerce, and Adobe Commerce (Magento) for unified product data, stock levels, and order synchronization. Targeted at multi-channel eCommerce sellers.
- DryRun Pro An award-winning proprietary staging environment tool for Adobe Commerce (Magento) developers and agencies that creates complete, isolated staging environments in minutes. Enables risk-free testing of extensions, security patches, custom code, and platform updates with a perfect mirror of the live environment. Winner of the Adobe Commerce Rockstar Award Panel's Choice.
- AI Workforce / VortexIQ Agents A suite of pre-trained and customisable AI agents powered by the VortexIQ platform, trained on core eCommerce tasks. Includes Platform Management agents (Adobe Commerce Upgrade Agent, Performance Monitoring Agent), Marketing & Merchandising agents (SEO Agent, Image Optimiser Agent, Promotions Agent), Strategy & Operations agents (Discovery Outline Agent, Inventory Forecast Agent), and Integration agents (Cloudhub Marketplace Integration Agent). Functions as autonomous digital employees for eCommerce brands.
- Starter Websites A fixed-price rapid-build eCommerce package (£1,500) powered by Shopline and Barclaycard, delivering a professional online store in 48 hours. Includes brand-aligned design, up to 10 products, category page setup, and 3 months free access to VortexIQ AI platform. Optional add-ons include Advanced Analytics, SEO Foundation Pack, Email Marketing Starter, Social Commerce Integration, and Expanded Content Pack. Targeted at SMBs needing rapid eCommerce launch.
- Strategic Consultancy A structured consultancy process including Discovery & Analysis (stakeholder interviews, process mapping, technical audits), Strategy Development (technical architecture, process optimization, AI workforce planning, ROI projections), and Roadmap & Implementation (phased plan, resource allocation, risk mitigation, KPIs). Targeted at enterprise brands undergoing digital transformation.
- Custom Applications Bespoke application development for unique operational challenges, including custom logistics and operational support tools (e.g., Krispy Kreme logistics app), advanced BI and data lakehouse solutions, and complex back-end integrations. Specializes in ERP integrations, CRM connectors, API development, and middleware solutions. Projects start from £65,000. Targeted at enterprise brands with complex operational needs.
- Digital Marketing Full suite of digital marketing services blending expert human strategy with AI efficiency. Includes Digital Marketing Strategy, Email & SMS Marketing (via Klaviyo, Mailchimp, DotDigital), Promotion & Campaign Management, Analytics & Data Insights, Content & Social Media Marketing, and Conversion Rate Optimisation. Modular packages starting at £1,500/month, with optional VortexIQ AI-powered ROAS optimization alongside human-led SEO and PPC management.
- eCommerce Platform Services Engineering of resilient, high-performance eCommerce stores on leading enterprise platforms including Adobe Commerce (Magento 2), Shopify (including Shopify Plus), and Shopline. Services span New Platform Builds (from £50,000), Platform Migrations, Upgrades & Optimization, and Support & Maintenance with 24/7 monitoring. Targeted at enterprise and mid-market brands.
Quantifiable outcome
- Up to 96% cost savings on Adobe Commerce upgrades using the Upgrade Agent
- +5 more outcomes
Companies that use 247 Commerce
Customer profileNamed customers18 records
Segments4 records
Ideal customer profiles4 records
247 Commerce technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability12 records
Feature3 records
247 Commerce partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core, preferred and flagship.
- VortexIQcore247 Commerce's entire suite of AI agents is powered by VortexIQ, the class-leading AI Agent Builder platform. This is a strategic partnership providing unparalleled ability to create, deploy, and manage sophisticated AI workforces. VortexIQ was co-founded by 247 Commerce founder Susant Patro. VortexIQ provides the intelligent engine; 247 Commerce provides strategic eCommerce expertise.
- We Are KittypreferredRecommended preferred partner for human-led performance marketing strategy. Led by Rob Knight, We Are Kitty provides best-in-class strategic management of SEO and PPC campaigns. 247 Commerce recommends them without hesitation for outstanding quality and consistent data-driven results.
- Adobe CommerceflagshipEnterprise-level expertise in Adobe Commerce (Magento 2) platform development, migrations, upgrades, and support. Major case studies including London Transport Museum, Krispy Kreme, V&A Museum. DryRun Pro specifically built for Adobe Commerce developers.
- ShopifycoreOfficial Shopify Partner with Plus expertise, custom theme development, app development and integration, and headless commerce solutions. Shopify Plus certified for enterprise builds.
- ShoplinecoreOfficial Shopline partner for Asian market optimisation with integrated social commerce (WeChat), localised payment methods, and cross-border commerce. Powers 247 Commerce's £1,500 starter website package.
- BigCommercecoreOfficial BigCommerce partner with custom app integrations. Builds and maintains robust connectors for BigCommerce linking stores to essential payment and logistics providers.
- BarclaycardcorePayment gateway integration partner for starter websites and eCommerce builds. Introduction to Barclaycard for new merchant accounts on Shopline starter package.
- MolliecorePayment integration partner providing seamless payment processing capabilities for eCommerce platforms.
- DotdigitalcorePreferred partner for email marketing campaigns. Integrates with 247 Commerce's digital marketing services for high-converting retention campaigns.
- MailchimpcoreEmail marketing platform integration partner for client campaigns. Preferred partner for email services alongside Dotdigital and Klaviyo.
- GorgiascoreCustomer support platform integration partner for eCommerce operations.
- Athos CommercecoreCommerce platform integration partner in the ecosystem.
- YotpocoreReviews and loyalty platform integration partner.
- BazaarVoicecoreReviews and ratings platform integration partner.
- ShiptheorycoreCourier integration partner for CloudHub platform, providing additional carrier options beyond Amazon SFP couriers and Royal Mail.
- ShippyProcoreCourier integration partner for CloudHub platform, offering additional multi-carrier shipping automation capabilities.
- KlarnacorePayment connector for BigCommerce, enabling Klarna Checkout integration.
- WorldpaycorePayment connector for BigCommerce. Worldpay also integrated at V&A Museum for kiosk contactless and chip & pin payments.
- WorldlinecorePayment connector for BigCommerce.
- RevolutcorePayment connector for BigCommerce.
- PostNLcoreLogistics connector for BigCommerce, supporting Dutch market shipping.
- RedsyscorePayment connector for BigCommerce, supporting Spanish market.
- Openpay MXcorePayment connector for BigCommerce, supporting Mexican market BNPL.
Scale indicators7 records
Recent moves5 records
Expansion highlights6 records
247 Commerce competitors and assessment
Company assessmentDirect peers
- Elogic Commerce: Estonian-headquartered eCommerce agency delivering Magento, Shopify, and BigCommerce builds, custom development, and integration services for mid-market and enterprise merchants globally. Directly comparable to 247 Commerce in scope of eCommerce platform services, multi-region delivery, and enterprise client base.
- Astound Commerce: Large global digital commerce agency with offices across North America, EMEA, and APAC, specialising in enterprise Adobe Commerce, Salesforce Commerce Cloud, and Shopify Plus implementations. Comparable as a multi-region, full-service eCommerce consultancy pursuing marquee enterprise wins similar to 247 Commerce's M&S and V&A engagements.
- Atwix: Magento/Adobe Commerce-focused development agency with deep platform specialisation, extension development, and integration services. Closely comparable to 247 Commerce on the Adobe Commerce Gold Partner dimension and on the eCommerce platform engineering service line.
- Absolunet: North-American eCommerce agency delivering enterprise platform builds, digital marketing, and integration work across Shopify Plus, BigCommerce, and Adobe Commerce. Comparable in positioning as a multi-platform, full-service digital commerce consultancy serving enterprise retailers and brands.
- Linnworks: Multi-channel order, inventory, and shipping management platform that synchronises stock and orders across Amazon, eBay, Shopify, and other marketplaces — a direct competitor to 247 Commerce's Cloudhub product on multi-channel seller orchestration.
- ChannelEngine: Marketplace integration and order management SaaS connecting merchants to 700+ marketplaces and sales channels globally. Direct competitor to Cloudhub on the multi-channel eCommerce integration and order fulfilment layer.
- ChannelAdvisor (CommerceHub): Established multi-channel commerce platform for marketplace integration, advertising, and analytics, now part of CommerceHub. Compares to Cloudhub at the enterprise end of the multi-channel eCommerce software market.
- Wagento: Magento-focused digital commerce agency delivering platform builds, migrations, and managed services to mid-market and enterprise merchants. Comparable to 247 Commerce as a smaller Adobe Commerce specialist competing for similar implementation work.
- Dept Agency: Global digital agency combining technology, creative, and marketing services with a sizable commerce practice spanning Shopify, Adobe, and custom platforms. Comparable as a multi-disciplinary digital commerce competitor for enterprise brand mandates.
Broad incumbents
- Accenture Song: Global systems integrator's digital creative and commerce arm delivering enterprise eCommerce transformations at Fortune-500 scale, including Adobe Commerce and Salesforce Commerce Cloud engagements. The dominant broad incumbent competing for the same enterprise commerce RFPs as 247 Commerce.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
247 Commerce social profiles
Digital presence247 Commerce compliance and trust
Trust signalCompliance3 records
247 Commerce financial estimates
Financial estimateRevenue estimate
Valuation estimate
247 Commerce leadership team
Management profileNumber of profiles
Profiles7 records
247 Commerce funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
247 Commerce M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 247 Commerce
What does 247 Commerce do?
247 Commerce is a global eCommerce consultancy and software provider that combines strategic consultancy, enterprise platform development on Adobe Commerce, Shopify, and Shopline, and proprietary software products (Cloudhub, DryRun Pro, and VortexIQ-powered AI agents) to design, build, and deploy AI digital workforces for eCommerce brands. It sells both one-off builds and recurring subscriptions, plus ongoing digital marketing and priority support retainers.
Is 247 Commerce a public or private company?
247 Commerce is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 247 Commerce founded?
247 Commerce was founded in 2011. It employs 51 to 100 people.
Where is 247 Commerce based?
247 Commerce is headquartered in Brentford, United Kingdom, in the Europe region.
How does 247 Commerce make money?
Seven revenue lines are on record. AI Agent Subscriptions are the primary driver. The others are cloudHub Platform Fees, dryRun Pro Subscriptions, professional Services - Strategic Consultancy, web & Application Development, digital Marketing Services and priority Support & Retainers.
Who are 247 Commerce's main competitors?
Direct peers on record are Elogic Commerce, Astound Commerce, Atwix, Absolunet, Linnworks, ChannelEngine, ChannelAdvisor (CommerceHub), Wagento and Dept Agency. Accenture Song is listed as a broad incumbent.
Does 247 Commerce have an API?
No public API is recorded for 247 Commerce.
What industry is 247 Commerce in?
247 Commerce's product category is eCommerce Consultancy and Software. Its primary akta.pro industry code is EDAMAHAH, E-commerce & Online Business (Marketplaces, DTC). Its NAICS code is 42343.