Vaioni
Vaioni is a UK-based managed connectivity, voice and cybersecurity provider operating its own carrier-grade Ethernet network and the VCeX aggregation platform, serving 2,000+ UK business connections across enterprise and mid-market segments via direct sales and wholesale channel partners.
- Company typePrivate
- Founded2008
- HeadquartersManchester, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Vaioni does
Vaioni Group Limited is a privately-held UK managed connectivity and cybersecurity provider headquartered at MediaCityUK, Manchester, founded in 2008. The company delivers connectivity, unified communications, and network security services to UK businesses of all sizes, with named enterprise customers spanning energy (Drax Power Station), consumer goods (Spectrum Brands, Russell Hobbs), food and beverage (Freshways, Medina Dairy), and education (Ewell Castle School, Lyons Hall School). Its stated UK segment spans startups through large multi-site enterprises, distributed across more than 2,000 managed connectivity services.
Vaioni's core technology is the proprietary Vaioni Ethernet Network (VEN), a Juniper-powered carrier-class Ethernet network with split-core Points of Presence in London and Manchester, providing on-net access to over 350,000 UK postcodes across 210+ exchanges and 100+ cities and towns. The Vaioni Connectivity Exchange (VCeX) is a next-generation aggregation platform that consolidates services from 12 UK carriers and over 100 international operators into a single procurement and management layer. Product lines include leased lines (up to 10Gbps), MPLS WAN, SD-WAN, 4G, broadband and managed fibre under connectivity; Clear Voice and Clear SIP under unified communications; and the Fortinet-backed VaiGuard portfolio covering managed firewall, UTM, FortiAnalyser, MDR, endpoint security, vulnerability management and CSIRT incident response under security. A 24/7 UK-based Network Operations Centre in Manchester supports all managed services.
Vaioni operates a primarily subscription-based, recurring revenue model with custom quote-based pricing on multi-year contracts, supplemented by professional services for network design and implementation. Go-to-market combines direct inside sales and field enterprise sales for complex multi-site deployments with a wholesale channel partner program that resells VCeX connectivity to UK MSPs and telecom resellers. The company is founder/management-owned with no disclosed external investment beyond a single 2013 funding round, holds ISO 9001 and Cyber Essentials certifications, and reports operational KPIs of 100% core uptime SLA, NPS above 70, 4.7/5 customer satisfaction, 96% SLA ticket resolution and 23-second average call pick-up time.
Vaioni firmographics
Firmographics- Name
- Vaioni
- Legal name
- Vaioni Group Limited
- Website
- https://vaioni.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vaioni is a UK-based managed connectivity, voice and cybersecurity provider operating its own carrier-grade Ethernet network and the VCeX aggregation platform, serving 2,000+ UK business connections across enterprise and mid-market segments via direct sales and wholesale channel partners.
- Ownership category
- akta.pro rank
Vaioni industry classification
Industry- Product category
- Managed Telecommunications Services
- NAICS
- Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Rental & Leasing (7377)
- akta.pro primary industry
- SD-WAN & Virtual CPE (vCPE) (HDAFANAG)
- akta.pro secondary industries
- Unified Threat Management (UTM) Appliances (HDAFAFAB), Cloud Security Services (Posture Mgmt, Workload Protection) (BPAKAHAK)
Keywords
Where Vaioni is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Vaioni business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Technology or R&D
Revenue model
- Managed Connectivity Services: Recurring revenue from managed connectivity services including leased lines, WAN, broadband, and 4G connectivity. These are subscription-based services with monthly recurring fees based on bandwidth, service tier, and contract length. Services include managed router hardware as standard and 24/7 support.
- Unified Communications & Voice Services: Recurring revenue from hosted voice and SIP trunking services including Clear Voice and Clear SIP. Clear Voice operates on a single monthly fixed fee model with optional calling bundles. Clear SIP provides cost savings on line rental and calls.
- Cybersecurity Services: Recurring managed security services including VaiGuard Managed Firewall, VaiGuard Unified Security, VaiGuard MDR, endpoint security, penetration testing, and vulnerability management. These are subscription-based security services with monthly fees.
- Professional Services & Implementation: One-time and recurring professional services including network design, implementation, project management, and consultancy for multi-site WAN deployments and cybersecurity deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Business Connectivity Services - Custom Tiered |
| Subscription | Monthly | Voice Services - Clear Voice Fixed Fee |
| Subscription | Monthly | Cybersecurity Services - Managed Security |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Vaioni product offering
Product offeringCore offering
Vaioni is a UK-based managed services provider that delivers business connectivity, unified communications, and managed cybersecurity solutions to UK organisations. The company operates its own carrier-class Vaioni Ethernet Network (VEN) and aggregates services from 12+ UK carriers through the Vaioni Connectivity Exchange (VCeX) platform. Core offerings include leased lines (up to 10Gbps), MPLS WAN, broadband, 4G, SD-WAN, Clear Voice hosted UC, Clear SIP trunking, and the VaiGuard cybersecurity suite built on Fortinet.
Product overview
Vaioni is a UK-based technology provider offering a comprehensive portfolio of connectivity, voice, and cybersecurity solutions. The core offering consists of the Vaioni Connectivity Exchange (VCeX) platform, which aggregates services from multiple fibre providers. Connectivity products include Leased Lines (up to 10Gbps dedicated bandwidth), WAN/MPLS networking, 4G mobile data, Business Broadband, SD-WAN, and various access technologies (Ethernet, FTTP, Managed Fibre, SoGEA, Managed WiFi, Satellite). Voice services include Clear Voice (carrier-grade UCaaS with call recording and analytics) and Clear SIP (ISDN replacement retaining existing PBX hardware), both integrating with Microsoft Teams and Office 365. Security offerings under the VaiGuard brand include Managed Firewall, Unified Threat Management, and FortiAnalyser, all built on Fortinet's Security Fabric. Cybersecurity services encompass MDR, penetration testing, vulnerability management, endpoint security, incident response (CSIRT), and cyber awareness training. The company operates its own core network (VEN) connecting UK major cities across 100+ cities and towns.
Differentiator
Problem solved
Functional benefit
Brands
- Vaioni Ethernet Network (VEN): Company's own carrier-class network connecting UK's major cities including London, Birmingham, Manchester, Leeds, Bristol, Glasgow and Edinburgh
- Vaioni Connectivity Exchange (VCeX)
- VaiGuard
- Clear Voice
- Clear SIP
Products and services
- Leased Lines Dedicated site-to-site connectivity providing uncontended, symmetrical bandwidth with speeds up to 10Gbps for UK businesses. Delivers 100% uptime SLA with managed router (MikroTik) included as standard.
- Wide Area Network (MPLS WAN) MPLS-based wide area networking connecting multiple business sites into a single high-performance network with speeds up to 10Gbps, built-in redundancy, and 24/7 UK-based support.
- SD-WAN Software-Defined Wide Area Network technology offering agile, visible and secure network infrastructure with centralized management and traffic encryption for digital enterprises.
- 4G Mobile Connectivity Carrier-agnostic mobile connectivity providing rapid deployment internet access via SIM cards connecting to the strongest available network, ideal for rural sites, events or pre-Ethernet failover.
- Business Broadband Cost-effective business-class connectivity across the UK with speeds up to 80Mbps via ADSL2+ and FTTC, no data usage caps, suitable for startups or as failover.
- Clear Voice Carrier-grade cloud-hosted Unified Communications service enabling organisations to communicate and collaborate from any device, with hosted PBX, call recording, MiFID II compliance, contact centre functionality, and analytics.
- Clear SIP SIP trunking service enabling businesses to adopt internet-based calling while retaining existing PBX hardware, offering savings up to 50% on line rental and 25% on call costs versus ISDN.
- VaiGuard Managed Firewall Managed security service built on Fortinet technology providing advanced threat protection, intrusion prevention, anti-spam/anti-malware, VPN, data loss prevention, with 24/7 monitoring.
- VaiGuard Unified Threat Management Holistic security service built on Fortinet's Security Fabric delivering dynamic network and cloud security with automated threat prevention, identification and response.
Quantifiable outcome
- Achieved Net Promoter Score improvement of 10 points year-over-year
- +3 more outcomes
Companies that use Vaioni
Customer profileNamed customers7 records
Segments1 record
Ideal customer profiles3 records
Vaioni technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
Vaioni partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered minor and core.
- ITSminorITS (Intelligent Trust Solutions) partnered with Vaioni for a smart buildings case study, combining Vaioni's connectivity solutions with ITS's property technology expertise to deliver cybersecurity solutions for the future of property sector.
- FortinetcoreVaioni has partnered with Fortinet for over 20 years to deliver security solutions. Fortinet provides the technology foundation for VaiGuard Managed Firewall, VaiGuard Unified Threat Management, and FortiAnalyser products. Fortinet has been recognized by Gartner as a leader in Unified Threat Management for 6 consecutive years, with over 600 patents and 440,000 customers worldwide.
- TalkTalk BusinesscoreTalkTalk Business is listed as a key technology partner providing connectivity services integrated into the Vaioni Ethernet Network and connectivity portfolio.
- OpenreachcoreOpenreach provides UK-wide fibre infrastructure that Vaioni leverages to deliver connectivity services to customers across 350,000+ postcodes.
- BT WholesalecoreBT Wholesale provides wholesale connectivity services that Vaioni aggregates through the VCeX platform as part of their multi-vendor connectivity strategy.
- NTTcoreNTT is a Tier 1 Internet Transit Provider in the Vaioni network architecture, providing global internet backbone connectivity.
- ArelioncoreArelion (formerly Telia Carrier) is a Tier 1 Internet Transit Provider in the Vaioni network architecture.
- TelehousecoreTelehouse is a Tier 3 Data Centre provider providing colocation infrastructure for the Vaioni Ethernet Network PoPs.
- Digital RealtycoreDigital Realty operates Tier 3 Data Centre facilities used by Vaioni for network PoP infrastructure.
- EquinixcoreEquinix is a Tier 3 Data Centre provider providing colocation services for Vaioni network infrastructure.
- Volta Data CentrescoreVolta operates Tier 3 Data Centre facilities serving as PoP locations for the Vaioni Ethernet Network.
- London Internet Exchange (LINX)coreLINX is a public peering IXP where Vaioni exchanges traffic to improve network performance and reduce latency for UK traffic.
- LONAPcoreLONAP is a London-based Internet Exchange Point (IXP) for peering, providing low-latency connectivity for Vaioni network traffic.
- GammacoreGamma is a UK telecom provider providing voice and connectivity services integrated into the Vaioni network through peering arrangements.
- Juniper NetworkscoreJuniper Networks provides carrier-grade networking hardware (routers, switches) that form the core of the Vaioni Ethernet Network infrastructure. Vaioni operates a Juniper core network with PoPs in London and Manchester.
- CiscocoreCisco provides networking hardware integrated into Vaioni's connectivity solutions and customer premise equipment.
- NokiacoreNokia provides networking equipment used in Vaioni's network infrastructure and connectivity solutions.
- DellcoreDell provides server and networking hardware integrated into Vaioni's infrastructure solutions.
- HP (Hewlett Packard)coreHP provides networking and printing solutions integrated into Vaioni's managed services.
- MikroTikcoreMikroTik provides managed routers included as standard with Vaioni leased line services, providing best-of-breed routing hardware for customer connectivity.
- ColtcoreColt provides European connectivity services for Vaioni's pan-European MPLS WAN deployments. Used for Spectrum Brands' European network connecting sites in Germany, UK, Ireland, Netherlands, France, and Poland.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Vaioni competitors and assessment
Company assessmentDirect peers
- Daisy Communications: UK managed services provider delivering connectivity, unified communications, and managed security to UK businesses — overlapping directly with Vaioni's integrated connectivity-voice-security portfolio.
- Beaming: UK ISP and managed connectivity + cybersecurity provider for businesses, focused on the same mid-market customer profile Vaioni targets with leased lines, MPLS, and SD-WAN offerings.
- Redcentric: UK managed services provider focused on connectivity, cloud, and managed security for mid-market and public sector, mirroring Vaioni's bundled connectivity-voice-security positioning.
- Colt Technology Services: Pan-European enterprise connectivity and SD-WAN provider used by Vaioni as a wholesale partner for European sites (e.g., Spectrum Brands case). Closely comparable on multi-site MPLS/SD-WAN WAN delivery to enterprise customers.
- TalkTalk Business: UK B2B connectivity, voice, and wholesale Ethernet provider serving mid-market and partners; competes head-to-head with Vaioni in leased lines, broadband, and SIP trunking, and is one of the carriers aggregated inside VCeX.
- Gamma Communications: UK-headquartered provider of voice, SIP, UCaaS, and connectivity services to businesses and channel partners — directly comparable to Vaioni's Clear Voice, Clear SIP, and managed connectivity offerings through a similar wholesale channel model.
- Exponential-e: UK-based technology provider delivering SD-WAN, cloud connectivity, UC, and managed security to enterprise and mid-market, with its own carrier-grade network — directly comparable to Vaioni's VEN-owned model plus integrated security stack.
Broad incumbents
- Vodafone Business UK: Large UK enterprise and SMB provider of connectivity, UCaaS, and IoT/security solutions, offering overlapping capabilities to Vaioni but at much broader scale and as part of a global operator portfolio.
- BT Business: UK incumbent carrier and managed services provider delivering leased lines, MPLS, SIP, and security across the full enterprise spectrum — provides the wholesale infrastructure Vaioni depends on while competing for the same customers.
Emerging players
- Connect Managed Services: UK-based boutique managed services and connectivity provider targeting similar mid-market customers with MPLS, SD-WAN, and UCaaS — narrower scale than Vaioni but overlapping on service mix and target segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Vaioni social profiles
Digital presenceVaioni compliance and trust
Trust signalCompliance2 records
Vaioni financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vaioni leadership team
Management profileNumber of profiles
Profiles4 records
Vaioni funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vaioni M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vaioni
What does Vaioni do?
Vaioni is a UK-based managed services provider that delivers business connectivity, unified communications, and managed cybersecurity solutions to UK organisations. The company operates its own carrier-class Vaioni Ethernet Network (VEN) and aggregates services from 12+ UK carriers through the Vaioni Connectivity Exchange (VCeX) platform. Core offerings include leased lines (up to 10Gbps), MPLS WAN, broadband, 4G, SD-WAN, Clear Voice hosted UC, Clear SIP trunking, and the VaiGuard cybersecurity suite built on Fortinet.
Is Vaioni a public or private company?
Vaioni is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vaioni founded?
Vaioni was founded in 2008. It employs 11 to 50 people.
Where is Vaioni based?
Vaioni is headquartered in Manchester, United Kingdom, in the Europe region.
How does Vaioni make money?
Four revenue lines are on record. Managed Connectivity Services are the primary driver. The others are unified Communications & Voice Services, cybersecurity Services and professional Services & Implementation.
Who are Vaioni's main competitors?
Direct peers on record are Daisy Communications, Beaming, Redcentric, Colt Technology Services, TalkTalk Business, Gamma Communications and Exponential-e. Broad incumbents are Vodafone Business UK and BT Business. Connect Managed Services is listed as an emerging player.
Does Vaioni have an API?
No public API is recorded for Vaioni.
What industry is Vaioni in?
Vaioni's product category is Managed Telecommunications Services. Its primary akta.pro industry code is HDAFANAG, SD-WAN & Virtual CPE (vCPE), with a secondary code of HDAFAFAB, Unified Threat Management (UTM) Appliances. Its NAICS code is 541513 and its SIC code is 7373.