RediMD

What RediMD does

RediMD, LLC is a US-based telemedicine operator headquartered in Houston, Texas, providing 24/7 remote primary-care consultations delivered by board-certified physicians and licensed nurse practitioners via secure video or phone. Founded in 2010 by physicians affiliated with Texas Tech University Health Science Center (the company website claims activity since 2008), RediMD is licensed to serve patients in all 50 US states plus Canada and Mexico, and reports having seen over half a million patients with hundreds of thousands actively registered and millions covered through employer benefit plans. Its core product line spans primary care telemedicine, workers' compensation telemedicine (including fit-for-duty assessments and return-to-work services for petro-chemical, transportation, school district, and county clients), and mental health and chronic disease management delivered through its Guardian and EAP service lines. The platform is built on HIPAA-compliant cloud infrastructure with encrypted records, electronic prescription routing to patient-selected pharmacies, native iOS and Android applications, and an AI-powered text assistant called Amy that provides multilingual medical information retrieval without performing diagnosis.

The company monetizes through three primary channels: insurance copayments collected from patients on employer-sponsored health plans, a $40 flat per-visit fee from uninsured or self-pay patients using the REDIMD registration code, and B2B contracts for workers' compensation and occupational health services. Distribution is hybrid: a self-serve direct-to-consumer channel via website and mobile app, B2B2C employer benefit enrollment (registration codes distributed through HR departments), and direct enterprise sales to school districts — RediMD reports 95% penetration of Texas school districts — and corporate/government clients. The company operates with a lean headcount of 11-50 employees, has not disclosed any outside funding rounds, and positions itself as one of the larger telemedicine providers in the United States by patient volume and geographic footprint.

Name

RediMD

Legal name

RediMD, LLC

Website

https://redimd.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

RediMD is a Houston-based telemedicine platform founded in 2010 by Texas Tech-affiliated physicians, delivering 24/7 primary care, workers' compensation, and mental health consultations to employer-covered, uninsured, and enterprise clients across all 50 US states, Canada, and Mexico.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Physicians (6211), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Telemedicine services
• Virtual primary care
• Remote medical consultations
• Workers compensation telemedicine
• E-prescription services

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Copay Revenue: RediMD is offered as an employee benefit through employer health plans. Revenue is generated from insurance copayments paid by plan members at the time of service. If a patient's plan copayment is less than RediMD's co-pay, the difference is refunded.
2. Direct Pay (Uninsured Patients): Uninsured patients can access services for a flat fee of $40.00 per visit using the REDIMD registration code. This direct-pay option provides accessible healthcare for those without insurance coverage.
3. Workers Compensation Services: B2B revenue from workers compensation telemedicine services provided to corporate clients across multiple industries, including staffing, consulting, fit-for-duty assessments, and return-to-work strategies.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

RediMD provides 24/7 telemedicine services enabling patients to consult with board-certified physicians and licensed nurse practitioners via secure video or phone for non-emergency primary care. The company offers electronic prescription routing to patients' preferred pharmacies, covers approximately 90% of conditions treatable in a doctor's office, and serves patients in all 50 US states plus Canada and Mexico.

Product overview

RediMD is a telemedicine platform offering multiple interconnected services. The Primary Care Telemedicine platform serves as the core offering, enabling 24/7 virtual consultations with physicians and nurse practitioners for non-emergency conditions. This core platform is supplemented by specialized Workers Compensation Telemedicine services and Mental Health/Chronic Disease Management programs (Guardian and EAP). The company also offers an AI Assistant (Amy) for patient-facing information queries, alongside supplementary services including Fit for Duty assessments, FastChat, and Weight Loss Help. Patients can access services via web, mobile app (iOS and Android), or phone, with prescription delivery to their preferred pharmacy.

Differentiator

Problem solved

Functional benefit

Brands

• FastChat: A telemedicine service offering for quick consultations with medical professionals.
• Fit for Duty
• Weight Loss Help
• Amy
• Guardian
• EAP

Products and services

• Primary Care Telemedicine Core 24/7 telemedicine service connecting patients with board-certified physicians and licensed nurse practitioners via secure video or phone. Covers diagnosis, prescriptions, refills, bloodwork/imaging orders, and referrals for non-emergency medical conditions. Available to employer benefit plan members and self-pay uninsured patients.
• Workers Compensation Telemedicine Specialized B2B telemedicine offering for workers compensation cases serving petro-chemical, transportation, school districts, and county clients across the US, Canada, and Mexico. Includes medical consultations plus staffing, consulting, fit-for-duty assessments, and return-to-work strategies.
• Mental Health and Chronic Disease Management (Guardian and EAP) Healthcare services delivered through Guardian and Employee Assistance Program (EAP) offerings for mental well-being and chronic medical condition management. Includes chronic disease monitoring, mental health consultations, and comprehensive wellness support.
• Fit for Duty Service Standalone fitness-for-duty assessment and evaluation service supporting workplace return-to-work strategies for employers and employees.
• FastChat Quick-access chat telemedicine service for rapid consultations with medical professionals via the RediMD client portal.
• Weight Loss Help Specialized telemedicine service focused on weight management and chronic illness support, accessible via the RediMD client portal.

Quantifiable outcome

• Can treat approximately 90% of medical problems normally treated in a doctor's office
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature4 records

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Amwell: Enterprise telehealth platform serving health systems, insurers and employers with on-demand primary, urgent and behavioral care. Comparable to RediMD in the employer and health-plan distribution model and breadth of conditions treated.
• MDLive: Telehealth platform offering virtual primary care, behavioral health and dermatology via employer and health plan partnerships. Comparable to RediMD in distribution channels and condition scope.
• K Health: AI-driven primary care telehealth platform with a free chat-based symptom checker and low-cost virtual visits. Comparable to RediMD on AI-enabled primary care for uninsured and employer-covered patients.
• Doctor On Demand: Virtual primary care and behavioral health provider integrated with health plans and employers. Comparable to RediMD as a 24/7 physician-staffed telehealth platform sold through employer benefits.
• Teladoc Health: Largest US virtual care platform offering 24/7 primary care, mental health and chronic condition management to employers, health plans and consumers. Directly comparable to RediMD across product, employer-distribution model and target conditions.
• One Call Care Management: Workers' compensation-focused care management and telehealth provider serving insurers, employers and TPAs. Comparable to RediMD specifically in the workers' compensation telemedicine and occupational health segment.
• Sesame Care: Direct-to-consumer telehealth marketplace offering flat-fee primary and specialty visits without insurance. Comparable to RediMD on the uninsured/self-pay cash-pay offering and D2C patient acquisition model.
• 98point6: Text-based virtual primary care platform sold to employers and health plans. Comparable to RediMD as an AI-assisted employer-benefit primary care service with on-demand consultation model.
• Included Health: Employer and health-plan-focused virtual care and care navigation platform combining primary care, behavioral health and specialist access. Comparable to RediMD on employer-benefit distribution and integrated primary care model.
• Hims & Hers Health: D2C virtual care platform focused on primary care, mental health, dermatology and condition-specific treatment programs. Comparable to RediMD on direct-to-consumer telehealth, subscription/transactional pricing and chronic care offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/redimd
• LinkedInlinkedin.com/company/redimd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RediMD