Softlanding Solutions

What Softlanding Solutions does

Softlanding Solutions operates as MSP Corp West, a regional division of MSP Corp — a Canadian managed IT services and professional services firm founded in 2000 and headquartered in Montreal with offices spanning Vancouver, Richmond, Calgary, Toronto, and Whitehorse. The company functions as a Microsoft Gold Partner and Cloud Solution Provider, delivering end-to-end managed IT infrastructure, cybersecurity, cloud hosting, backup, IT procurement (including Microsoft licensing), and professional services (consulting, cloud migration, custom application development, organizational change management) to mid-market and enterprise customers across eight verticals: education, financial services, government, healthcare, insurance, legal, non-profit, and utilities. Named customers include MLT Aikins, City of Lethbridge, BlueCross, West Fraser, and Waterloo Region, indicating a mix of enterprise and public-sector anchor accounts.

The core technology stack is exclusively Microsoft — Azure (including Azure Virtual Desktop, Data Factory, Synapse Analytics), Microsoft 365 (Teams, SharePoint, Viva, Power Platform, Copilot), Microsoft Entra ID for identity, Microsoft Sentinel and Defender for security, Microsoft Purview for data governance, Microsoft Intune for endpoint management, Microsoft Fabric for data analytics, and Windows Server / System Center / Hyper-V for datacenter operations. The proprietary-branded Guardian Shield MDR wraps Microsoft Sentinel into a managed detection and response SKU, while the 'AI Driven Efficiency' offering layers implementation and advisory services on top of Microsoft 365 Copilot and Azure AI. The company is actively pursuing M&A via a dedicated acquisitions.mspcorp.ca portal and has integrated at least three acquired brands (Softlanding, CRDS, Tangerine) under the MSP Corp regional structure.

The business model is anchored on recurring monthly managed services contracts (subscription-based, quote-priced), supplemented by project-based professional services revenue and pass-through Microsoft licensing revenue through the CSP program. Go-to-market is enterprise field sales with consultative selling via 'Book a Meeting' and 'Request a Quote' CTAs, supported by a content marketing engine (blog, whitepapers, webinars, case studies, podcast, Microsoft-funded workshops) and four branded regional sales divisions covering West, Central, Prairies, and East Canada. The firm is led by co-founder and president Shaun Roberts and operates with 101-250 employees.

Name

Softlanding Solutions

Legal name

MSP Corp

Website

https://softlanding.ca

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Softlanding Solutions, operating as MSP Corp West, is a Canadian Microsoft-focused managed IT services and professional services firm delivering infrastructure management, cybersecurity (Guardian Shield MDR), cloud, and AI/Copilot services to enterprise and government clients across eight verticals from offices coast to coast.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

DevOps Consulting & Transformation (BPAEAKAA), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Service Desk & ITSM Outsourcing (BPAEAMAF), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Cloud migration services
• Cybersecurity solutions
• Microsoft consulting
• IT infrastructure management

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Comprehensive ongoing management and support of client IT infrastructure including monitoring, maintenance, security, and strategic planning. Revenue generated through recurring monthly/annual contracts.
2. Professional Services: IT consulting, cloud migrations, system integrations, and custom software development delivered on project or time-and-materials basis.
3. Microsoft Licensing (CSP): Cloud Solution Provider program handling Microsoft licensing procurement, subscription management, and renewals for clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Softlanding Solutions (operating as MSP Corp West) provides end-to-end managed IT services for Canadian organizations, including 24/7 infrastructure monitoring, end-user support, cybersecurity (including its proprietary Guardian Shield MDR), cloud hosting and migration, data backup, and IT consulting. The firm is a Microsoft Solutions Partner delivering Azure, Microsoft 365, Microsoft Entra, Microsoft Sentinel, and Microsoft Fabric consulting under a recurring managed services model, supplemented by project-based professional services such as cloud migration, custom application development, penetration testing, and IT strategic planning.

Product overview

Softlanding Solutions operates as a Microsoft Solutions partner providing managed IT services with a portfolio of integrated service modules. The core offering is Managed IT Services encompassing infrastructure management, monitoring, security, and strategic planning. This core is complemented by specialized modules across Cybersecurity (including Guardian Shield MDR), Hosting Services (cloud hosting, backup, DNS/DMARC), and Professional Services (IT consulting, cloud services, custom app development, organizational change management). The company also delivers AI-driven solutions leveraging Microsoft 365 Copilot and Azure AI, digital transformation services (Modern Workplace, IT Strategic Planning), and penetration testing. Specialized technology practices cover Microsoft Azure, Microsoft 365, Microsoft Entra, Microsoft Fabric, and Microsoft Sentinel platforms. The portfolio is delivered through multiple regional offices across Canada with industry focus on education, financial services, government, healthcare, insurance, legal, non-profit, and utilities sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Guardian Shield: MDR (Managed Detection and Response) security solution providing complete protection for businesses
• CRDS

Products and services

• Managed IT Services Comprehensive end-to-end IT infrastructure management including monitoring, maintenance, security, and strategic IT planning for Canadian organizations seeking a single managed services partner.
• Co-Managed Services Collaborative IT management model in which Softlanding works alongside an organization's internal IT team to extend capabilities, coverage, and specialized Microsoft expertise.
• Guardian Shield MDR Proprietary Managed Detection and Response (MDR) security service providing continuous threat monitoring, detection, and incident response for client environments.
• Cloud Services Cloud strategy, consulting, migration, and managed cloud services across public, private, and hybrid environments with a focus on Microsoft Azure.
• IT Consulting Strategic technology consulting engagements that help organizations align IT investments with business objectives, delivered as project-based professional services.
• Custom App Development Bespoke software development services to build custom business applications tailored to specific organizational requirements, leveraging Microsoft Power Platform and Azure.
• Penetration Testing Network penetration testing service that identifies vulnerabilities and security weaknesses in client infrastructure and provides remediation guidance.
• Data Assessment Data estate assessment service evaluating an organization's data infrastructure, governance posture, and analytics readiness in preparation for modernization on Microsoft Fabric and Azure.
• Modern Workplace Digital transformation solution leveraging Microsoft 365, Teams, SharePoint, and related technologies to enable flexible, collaborative modern work environments.
• Microsoft 365 Training Microsoft 365 training programs that help organizations maximize user adoption and effective utilization of Microsoft productivity tools.

Named customers5 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner and Cloud Solution Provider (CSP) program member. Deep integration with Microsoft technology stack including Azure, Microsoft 365, Microsoft Entra, Microsoft Sentinel, and Microsoft Fabric. The company leverages Microsoft technologies as the foundation for all managed services offerings and holds multiple Microsoft specializations.
• SoftlandingminorGTM or Marketing PartnerSoftlanding is listed as a 'Powered By' partner, indicating a marketing or co-marketing relationship where Softlanding helps drive awareness and leads for MSP Corp West services.
• CRDSminorChannel Partner/ Reseller/ DistributorCRDS (Calgary based company) is a partner organization with dedicated customer portal and support operations. CRDS customers are supported through the MSP Corp West regional structure with Richmond office handling CRDS customer support.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Long View Systems: One of Canada's largest independent IT solutions and managed services providers with deep Microsoft partnerships and a national footprint. Directly comparable on Microsoft-centric MSP services, scale, and Canadian enterprise/government client mix.
• Compugen: Canadian-headquartered IT solutions provider offering managed services, cloud, and end-user support with strong Microsoft alignment. Similar mid-market and enterprise Canadian customer base with comparable service breadth.
• CDW Canada: Canadian arm of CDW providing IT hardware, software licensing, and managed/professional services to mid-market and enterprise. Comparable on broad managed services and Microsoft licensing resale, with greater scale.
• Softchoice: Canadian-headquartered Microsoft-focused IT solutions and managed services provider, recently acquired by Crayon. Comparable on Microsoft CSP licensing, cloud, and managed services positioning to Canadian mid-market and enterprise.
• Sherweb: Canadian cloud services distributor and MSP enabler focused on Microsoft cloud (Azure, M365) for managed service providers. Comparable Microsoft-centric, Canadian market focus but distributed differently (partner channel).

Broad incumbents

• Insight Enterprises (Canada): Global IT solutions integrator with a Canadian presence delivering managed services, cloud, and Microsoft solutions. Operates at greater scale with broader portfolio; overlaps on enterprise Microsoft managed services.
• Accenture (Canada): Global professional services and managed services firm with a major Canadian practice and deep Microsoft partnership. Competes for large enterprise cloud and managed services engagements rather than the mid-market core.
• NTT Data Services (Canada): Global IT services provider operating in Canada with managed infrastructure, cloud, and Microsoft practices. Competes for larger enterprise and government managed services contracts.

Regional players

• BDO Canada IT Advisory: Canadian professional services firm with an IT consulting and managed services practice serving mid-market and enterprise clients. Overlaps on Microsoft-aligned consulting and co-managed IT but with a different delivery model.

Others

• Ricoh Canada: Canadian subsidiary of global Ricoh providing managed IT, document, and workplace services to enterprises. Adjacent in managed services and Microsoft 365-driven modern workplace offerings to mid-market and enterprise clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/softlandinginc
• Facebookfacebook.com/softlandinginc
• LinkedInlinkedin.com/company/softlanding

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softlanding Solutions