Zepf Center
Zepf Center is a 501(c)(3) nonprofit behavioral healthcare organization in Toledo, Ohio, operating six Lucas County locations with integrated mental health, substance use disorder, primary care, and 24/7 crisis services for adults, youth, and families.
- Company typePrivate
- Founded1974
- HeadquartersToledo, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Zepf Center does
Zepf Center is a 501(c)(3) nonprofit behavioral healthcare organization headquartered in Toledo, Ohio, operating six locations throughout Lucas County with 251–500 employees. Founded in 1974 as the Elizabeth A. Zepf Community Mental Health Center, the organization provides an integrated continuum of mental health, substance use disorder, primary care, crisis intervention, and vocational services to residents of Lucas and Wood Counties. Its service portfolio spans addiction treatment (including medically monitored detox, medication-assisted treatment, recovery housing, gambling treatment, and tobacco/vaping cessation), adult and youth mental health programs, 24/7 crisis services, Safety Net (Northwest Ohio's only 24-hour emergency shelter for runaway and homeless youth ages 12–17), the FIRST early-episode psychosis program, OhioRise youth managed care, and integrated primary care delivered alongside Genoa Healthcare pharmacy and PathLabs on-site lab services.
The organization operates a hybrid revenue model combining insurance billing (contracted with Aetna, Anthem, all Ohio Medicaid plans, Medicare, and other major payers), federal/state/county grants (OhioMHAS, SAMHSA, HUD, Robert Wood Johnson Foundation, county mental health boards), and 501(c)(3) donations. A sliding-fee discount program ensures access regardless of ability to pay, and select services (gambling treatment, Mental Health First Aid training) are offered free. Go-to-market is community-led and partnership-driven: clients reach Zepf through healthcare provider referrals, court/criminal justice system referrals, school partnerships, walk-in services, and 24/7 crisis hotlines (419-904-CARE and 419-754-DTOX). Service delivery combines in-person care at six TARTA-accessible physical locations, telehealth via Microsoft Teams, and a telepsychiatry platform; the SmartCare EHR underpins clinical documentation.
Zepf holds its 14th consecutive CARF three-year accreditation through 2026, is certified by the Ohio Department of Mental Health & Addiction Services (OhioMHAS), and operates as a Certified Community Behavioral Health Clinic (CCBHC). Its proprietary Sanctuary Model, adopted in 2019, provides a trauma-informed care framework underpinning all service lines. Key partnerships include Memorial Health (MATernity Journey), University of Toledo (FIRST program and athletics responsible-gambling initiative), Genoa Healthcare (on-site pharmacy), PathLabs (on-site phlebotomy), and SEIU District 1199 (labor representation since 1988). The organization is governed by a Board of Trustees with no parent company, VC, or PE ownership.
Zepf Center firmographics
Firmographics- Name
- Zepf Center
- Legal name
- Zepf Center
- Website
- https://zepfcenter.org
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Zepf Center is a 501(c)(3) nonprofit behavioral healthcare organization in Toledo, Ohio, operating six Lucas County locations with integrated mental health, substance use disorder, primary care, and 24/7 crisis services for adults, youth, and families.
- Ownership category
- akta.pro rank
Zepf Center industry classification
Industry- Product category
- Behavioral Healthcare Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (62322)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industries
- Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH), Residential Mental Health Treatment Centers (HLAFACAC), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)
Keywords
Where Zepf Center is headquartered
LocationHeadquarters
- HQ city
- Toledo
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Zepf Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Insurance Billing: Revenue generated from contracted insurance plans including Aetna, Anthem, AmeriHealth Caritas, Buckeye, CareSource, Humana, Medicaid, Medicare, Molina, Paramount, United Healthcare, and others. Services include behavioral health and primary care/physical health billing.
- Donations and Grants: 501(C)(3) nonprofit organization accepting donations. 100% of donations go toward helping clients achieve their goals. Major initiatives funded include Safety Net Youth Runaway Shelter, Recovery Housing, and the Elizabeth Zepf Fund.
- Government Contracts and Grants: Revenue from federal, state, and county mental health board funding including HUD grants, OhioMHAS grants, SAMHSA grants, and county One Stop operations.
- Sliding Fee Discount Program: Sliding fee discounts available for all services to Lucas County residents based solely on household size and income, ensuring access regardless of ability to pay.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per session/visit | Behavioral Health Services - Insurance Accepted |
| Hybrid | Monthly | Sliding Fee Discount Program |
| Freemium | One time/ perpetual license | Mental Health First Aid Training |
| Unit Pricing | One time/ perpetual license | Diagnostic Assessment |
| Freemium | Pay-as-you-go | Gambling Treatment Services |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Zepf Center product offering
Product offeringCore offering
Zepf Center is a non-profit behavioral healthcare organization that delivers integrated mental health, substance use disorder treatment, primary care, and crisis intervention services to residents of Lucas and Wood Counties in Northwest Ohio. The agency operates six physical locations and provides a continuum of care including psychiatric medication management, therapy, medication-assisted treatment, recovery housing, gambling treatment, vocational services, and a 24-hour emergency shelter for runaway and homeless youth.
Product overview
Zepf Center is an award-winning, trauma-informed behavioral healthcare agency serving the Toledo area for over 50 years. The organization operates as a comprehensive behavioral health platform offering multiple interconnected service lines: Addiction Services (Substance Use Disorders, Recovery Housing, Gambling Treatment, Tobacco/Vaping Cessation, MATernity Journey), Mental Health Services (Adult Mental Health, Child & Adolescent Mental Health, FIRST Program, Crisis CARE), Support Services (Safety Net runaway/homeless youth shelter, OhioRise Program, Family Support, Integrated Care, Primary Care, Career Development/NetWORK), and Trauma-Informed Care (Sanctuary Model). The organization delivers services through six locations in Lucas County and maintains CARF accreditation through 2026.
Differentiator
Problem solved
Functional benefit
Brands
- NetWORK: Vocational and workforce development division providing job placement, career counseling, and employment support services
- Safety Net
- Zepf Wellness Center
- Zepf Recovery Housing
Products and services
- Addiction Services
- Recovery Housing
- Gambling Treatment Program
- Crisis CARE
- Adult Mental Health
- Child and Adolescent Mental Health
- Safety Net
- Primary Care Services
- Integrated Care
- NetWORK Vocational Services
- Sanctuary Model
- FIRST Program (First Episode Psychosis)
- MATernity Journey
Quantifiable outcome
- 14 consecutive CARF accreditations demonstrating sustained quality standards
- +3 more outcomes
Companies that use Zepf Center
Customer profileNamed customers9 records
Segments8 records
Ideal customer profiles7 records
Zepf Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature4 records
Zepf Center partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- University of Toledo AthleticscoreRenewed partnership to promote responsible gambling and address gambling-related harassment among student-athletes amid expansion of online sports betting. Initiative includes awareness campaigns, community engagement, and educational resources to support student-athletes and fans.
- Memorial Health SystemcorePartnership between Zepf Center and Memorial Health System to deliver MATernity Journey program, providing comprehensive care for pregnant and postpartum women in recovery. Supported by Ohio Department of Behavioral Health funding.
- Genoa HealthcaresupportingGenoa QoL Healthcare provides on-site pharmacy services at Nebraska location. All new Zepf Center patients at Nebraska needing prescriptions are automatically sent to Genoa pharmacy. Pharmacy also delivers medication to clients at any Zepf Center location.
- University of Toledo Health (UTHealth)supportingFIRST Lucas & Wood Counties program partner. UTHealth provides medical expertise and collaboration for first episode psychosis treatment program.
- Neomed Best Practices in Schizophrenia Treatment (BeST) CentersupportingFIRST program partner providing evidence-based practices and innovation in schizophrenia treatment for first episode psychosis program.
- PathLabs, Inc.supportingProvides on-site phlebotomy services at Zepf Center's Nebraska location. Offers scheduled appointments and walk-in hours for lab work.
- Area Hospitals (Promedica, Mercy Health)supportingPartnership with Promedica Flower Hospital, Mercy Health St. Charles, Northwest Ohio Psychiatric Hospital, and others for cross-system approach to addressing suicide risk during COVID-19 pandemic.
- Genoa PharmacysupportingOn-site pharmacy providing medications including birth control options and HIV PrEP. Delivers medication to Zepf Center locations for client convenience.
- SEIU District 1199supportingHealthcare & Social Services Union, AFL/CIO. Represents Zepf employees since 1988. Collective bargaining agreements cover mental health and SUD staff.
Scale indicators7 records
Recent moves10 records
Expansion highlights6 records
Zepf Center competitors and assessment
Company assessmentDirect peers
- BrightView Health: Ohio-headquartered outpatient addiction treatment provider specializing in medication-assisted treatment (MAT), counseling, and primary care across multiple states. Comparable as a SUD/MAT-focused provider targeting Ohio patients, though operating as a for-profit in contrast to Zepf's nonprofit structure.
- OhioGuidestone: Large Ohio-based nonprofit behavioral health and human services organization offering mental health, substance use, foster care, and early childhood services across multiple counties. Directly comparable due to similar nonprofit multi-service-line model, CCBHC-adjacent service array, and Ohio-based county-level government contract dependence.
- Coleman Health Services (formerly Coleman Professional Services): Northeast Ohio behavioral health and primary care nonprofit serving Portage, Summit, Stark, and surrounding counties with CCBHC services, mental health treatment, SUD recovery, and integrated care. Comparable as a CCBHC-certified, multi-site Ohio nonprofit community mental health center with similar patient mix and funding model.
- Firelands Counseling & Recovery Services: Erie and Huron County, Ohio-based behavioral health and SUD treatment nonprofit. Comparable as a regional Ohio community mental health provider offering crisis, outpatient, and recovery services funded through county mental health boards and Medicaid.
- National Youth Advocate Program (NYAP): Multi-state nonprofit providing child and family behavioral health, foster care, runaway/homeless youth services, and wraparound services comparable to Zepf's Safety Net youth shelter and OhioRise programming. Direct overlap in youth crisis and behavioral health services.
- Recovery Resources: Cleveland-based nonprofit behavioral health organization providing mental health, substance use disorder, and integrated primary care services in Cuyahoga County, Ohio. Comparable as an Ohio CCBHC-like community mental health center offering overlapping service array including MAT, recovery housing, and outpatient therapy.
- SAFY (Specialized Alternatives for Families & Youth): Multi-state nonprofit providing behavioral health, foster care, residential, and youth services similar to Zepf's youth and family programs. Comparable as a nonprofit agency offering overlapping wraparound services for at-risk youth and families in an Ohio-adjacent footprint.
- CommQuest Services: Stark and Wayne County, Ohio-based nonprofit providing mental health, substance use disorder treatment, primary care, and supportive housing. Comparable as an Ohio CCBHC with integrated behavioral health and primary care, recovery housing, and county board/government contract funding model.
Broad incumbents
- Centerstone: One of the nation's largest nonprofit behavioral health providers operating across multiple states with mental health, SUD, crisis, and integrated care services. Comparable as a broader-scale, multi-state community behavioral health organization pursuing similar CCBHC and integrated care strategies at much greater scale.
- Rogers Behavioral Health: Nationally-recognized specialty behavioral health system offering inpatient and residential mental health and SUD treatment across multiple states. Comparable as a CARF-accredited behavioral health provider, but operates primarily as a higher-acuity specialty hospital rather than a community-based outpatient/CMHC model like Zepf.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zepf Center social profiles
Digital presenceZepf Center compliance and trust
Trust signalCompliance4 records
Zepf Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zepf Center leadership team
Management profileNumber of profiles
Profiles8 records
Zepf Center subsidiaries and ownership
Company hierarchySubsidiaries2 records
Zepf Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zepf Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zepf Center
What does Zepf Center do?
Zepf Center is a non-profit behavioral healthcare organization that delivers integrated mental health, substance use disorder treatment, primary care, and crisis intervention services to residents of Lucas and Wood Counties in Northwest Ohio. The agency operates six physical locations and provides a continuum of care including psychiatric medication management, therapy, medication-assisted treatment, recovery housing, gambling treatment, vocational services, and a 24-hour emergency shelter for runaway and homeless youth.
Is Zepf Center a public or private company?
Zepf Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Zepf Center founded?
Zepf Center was founded in 1974. It employs 251 to 500 people.
Where is Zepf Center based?
Zepf Center is headquartered in Toledo, United States, in the North America region.
How does Zepf Center make money?
Four revenue lines are on record. Insurance Billing is the primary driver. The others are donations and Grants, government Contracts and Grants and sliding Fee Discount Program.
Who are Zepf Center's main competitors?
Direct peers on record are BrightView Health, OhioGuidestone, Coleman Health Services (formerly Coleman Professional Services), Firelands Counseling & Recovery Services, National Youth Advocate Program (NYAP), Recovery Resources, SAFY (Specialized Alternatives for Families & Youth) and CommQuest Services. Broad incumbents are Centerstone and Rogers Behavioral Health.
Does Zepf Center have an API?
No public API is recorded for Zepf Center.
What industry is Zepf Center in?
Zepf Center's product category is Behavioral Healthcare Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of HLAFACAH, Crisis Stabilization Units & Psychiatric Emergency Services. Its NAICS code is 621420 and its SIC code is 8093.