MediGuide International

What MediGuide International does

MediGuide International, LLC is a B2B healthcare navigation provider founded in 1999 and headquartered in Wilmington, Delaware. The company sells four integrated core services to enterprise clients: Medical Second Opinion (MSO), Medical Treatment Abroad, a Digital Health telemedicine toolkit, and a Preventive Health Programme. Underlying these services is an enterprise digital platform launched in July 2026 that exposes clinical services through a single, configurable, embeddable API designed for HIPAA and GDPR compliance, allowing partner insurers, payors, banks, and digital health platforms to white-label the offerings inside existing member portals or superapps.

MediGuide serves three primary B2B verticals: insurers (seeking cost control, improved claim ratios, and product differentiation), banks (using healthcare benefits to differentiate premium services and retain high-value clients), and corporates (delivering employee wellness and access to global medical expertise). The company monetizes through subscription-style enterprise licensing, API integration and customization fees, and professional services around international medical concierge coordination. Geographic footprint spans 160+ countries across five continents, with regional hubs including a U.S. operations office in Delaware (open since 2000) and MediGuide Polska serving Central and Eastern Europe.

The company is a portfolio company of AIAI Holdings Corporation, an AI-powered operating holding company that filed an S-1 for a Nasdaq direct listing under the ticker 'AIAI' in early 2026. AIAI licenses a proprietary AI platform from M42 under a perpetual agreement, embedding it across subsidiaries. MediGuide is governed by Group CEO Vera Guerreiro (in role since 2023) and a senior team including a CMO, SVPs of Global Operations and Finance, and regional leads in Europe, Poland, and Australia.

Name

MediGuide International

Legal name

MediGuide International, LLC

Website

https://mediguide.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

MediGuide International is a B2B healthcare navigation provider, founded in 1999 and headquartered in Wilmington, Delaware, selling Medical Second Opinion, Digital Health, Preventive Health, and Treatment Abroad services to insurers, banks, and corporates via an API-first, embeddable platform operating in 160+ countries.

Ownership category

akta.pro rank

Product category

Healthcare Navigation Services

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

Keywords

• Medical second opinion
• Healthcare navigation services
• Telemedicine platform
• International medical concierge
• Preventive health programs

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others, Marketing or Sales

Revenue model

1. B2B Healthcare Solutions Licensing: Enterprise licensing model where MediGuide provides healthcare navigation services (Medical Second Opinion, Digital Health, Preventive Health, Treatment Abroad) to insurers, banks, and corporations as employee/member benefits. Revenue derived from per-member licensing or contractual arrangements with enterprise clients.
2. API Integration Services: Technical integration fees and ongoing platform services for embedding MediGuide services into partner digital ecosystems, mobile apps, and member portals. Revenue from API usage, customization, and integration support.
3. International Medical Concierge: Coordination and logistics services for members seeking treatment abroad, including admission management, case management, and cost control for international medical procedures.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

MediGuide International is a B2B healthcare navigation provider that delivers Medical Second Opinion, Medical Treatment Abroad (international concierge), Digital Health (telemedicine), and Preventive Health Programme services to insurers, banks, and corporations. These services are embedded into member, policyholder, and employee benefit packages via an API-first enterprise digital platform that connects partners to clinical expertise and case management across 160+ countries.

Product overview

MediGuide International operates as a B2B healthcare solutions provider offering four integrated core services: Medical Second Opinion (MSO), Medical Treatment Abroad, Digital Health, and Preventive Health Programme. These products integrate with and enhance one another - MSO provides expert diagnosis reviews, Treatment Abroad coordinates international care when needed, Digital Health enables remote consultations and AI-powered navigation, and Preventive Health Programme supports wellness management. The company recently launched an enterprise digital platform enabling API-first integration for insurers, payors, and digital health partners.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Second Opinion B2B service connecting eligible members of insurer, bank, and corporate clients with leading medical centers and specialist teams for comprehensive case reviews, diagnostic validation, and treatment plan recommendations; remotely delivered with HIPAA- and GDPR-compliant communications and 10 business day standard turnaround.
• Medical Treatment Abroad International medical concierge service for enterprise clients that arranges and manages cross-border medical treatment, including hospital admission coordination, case management, and cost control for members seeking specialized care abroad.
• Digital Health Configurable telemedicine toolkit providing AI-powered health navigation (AI Health Navigator), text, phone, and video consultations, mental health assessments, electronic prescriptions, and second opinions for enterprise member populations.
• Preventive Health Programme Wellness management program that provides annual health screenings and proactive chronic-condition support to help members identify potential health issues early and maintain long-term health outcomes; offered to insurer, bank, and corporate enterprise clients.
• Enterprise Digital Platform API-first enterprise digital platform that connects insurers, payors, banks, corporates, and digital health partners to MediGuide's Medical Second Opinion, virtual care, and chronic-condition programs through a single configurable integration embeddable into existing member portals, banking apps, and superapps.

Quantifiable outcome

• 78% of MSO cases result in change to treatment decision or diagnostic path
• +6 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Iute GroupcoreStrategic or Co-development Partner · 3 February 2026Iute Group, a European digital-first banking group headquartered in Estonia, partnered with MediGuide through its new insurance solutions subsidiary Iute Affinity. MediGuide services will be embedded into the Myiute superapp to offer scalable protection services across Albania, Bulgaria, Moldova, North Macedonia, and Ukraine, with plans for travel insurance and payment protection offerings.
• Allianz PartnerscoreStrategic or Co-development Partner · 3 February 2026Allianz Partners is an international insurance provider partnering with Iute Affinity (MediGuide's partner) to offer scalable protection services through the Myiute superapp digital banking ecosystem.
• UNIQAcoreStrategic or Co-development Partner · 3 February 2026UNIQA is an international insurance provider partnering with Iute Affinity (MediGuide's partner) to offer insurance products through the Myiute superapp, integrating with MediGuide's healthcare services.
• M42coreTechnology or IntegrationM42 provides the proprietary AI platform licensed to AIAI Holdings (MediGuide's parent). AIAI pays M42 a 3% services fee on annual revenues under a perpetual license agreement for the AI platform embedded across subsidiaries.

Scale indicators20 records

Recent moves10 records

Expansion highlights2 records

Broad incumbents

• Teladoc Health: Teladoc Health is a large publicly traded virtual care platform that owns 2nd.MD and Best Doctors and offers broader telehealth, mental health, and chronic condition management. It competes with MediGuide as a broad incumbent with overlapping MSO capabilities.
• Evernorth (Cigna): Evernorth is Cigna's health services portfolio offering care navigation, specialty pharmacy, and behavioral health to employers and insurers. It is a broad incumbent whose navigation capabilities overlap MediGuide's enterprise value proposition.
• Optum (UnitedHealth Group): Optum, the health services arm of UnitedHealth Group, offers care navigation, MSO, and complex condition management to payers and employers. As a major healthcare incumbent, it overlaps MediGuide's enterprise navigation offering at significantly larger scale.

Direct peers

• Accolade: Accolade is a personalized healthcare navigation and advocacy platform serving employers and health plans, with MSO and virtual care components. It is a direct competitor to MediGuide's enterprise navigation offering.
• 2nd.MD: 2nd.MD is an expert medical second opinion service now owned by Teladoc Health. It is a direct competitor to MediGuide's MSO product, connecting members to leading specialists for case reviews, sold primarily to employers and insurers.
• Best Doctors: Best Doctors is a global medical second opinion and expert medical consultation service acquired by Teladoc Health. It directly competes with MediGuide in cross-border MSO for insurers and employer benefit plans.
• WorldCare International: WorldCare International provides medical second opinions and expert clinical reviews to insurers and employer groups worldwide. It directly competes with MediGuide's cross-border MSO service for insurance clients.
• Included Health: Formed by the merger of Grand Rounds and Doctor On Demand, Included Health is a direct competitor offering medical second opinions, virtual primary care, and care navigation to employers and insurers. Overlaps with MediGuide on MSO and B2B navigation.

Emerging players

• Sword Health: Sword Health is a digital MSK and chronic condition management platform sold to employers and health plans. It overlaps MediGuide's preventive and chronic-condition programs from an emerging-player, category-specific angle rather than direct MSO competition.
• HealthTap: HealthTap is a virtual primary care platform offering telehealth consultations and AI-driven triage to consumers and enterprise partners. It is an emerging player whose digital health telemedicine toolkit overlaps MediGuide's Digital Health product line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mediguide
• YouTubeyoutube.com/@mediguide

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MediGuide International