DynaTouch Corporation

What DynaTouch Corporation does

DynaTouch Corporation is a San Antonio, Texas-based technology integrator and developer founded in 1988 that builds secure self-service kiosk solutions for government, military, healthcare, utilities, and enterprise HR customers. Its core platform is TIPS (Touch Information Presentation Software) Kiosk Management Software, a proprietary application developed since 1984 that delivers secure browser and OS lockdown, peripheral management, usage logging, and remote monitoring for unattended public-access kiosks, tablets, and workstations. TIPS is offered in on-premise Windows and hosted TIPS Cloud variants and was the first public-access kiosk system to receive a U.S. Military Certificate of Networthiness; it is also on the VA approved software list with HIPAA, ADA, and Section 508 compliance. Around this platform DynaTouch has built a portfolio of purpose-built applications — QueueKiosk, BillPay Kiosk, IDRenew, Gravesite Locator, Survey Kiosk, Directory/Wayfinding, PHA OneStop, Kiosk Konnect, and Q'ssentials — that the company bundles with hardware (via U.S. manufacturer partnerships), content design, deployment, and lifecycle support under its OneSource Solutions package.

The company sells primarily through a consultative direct enterprise and government sales motion, leveraging a GSA contract for federal procurement and targeting large anchors such as the U.S. DoD, VA, SSA, IRS, Texas HHSC (~800 lobby kiosks), SSA (~5,000 devices), and NYCHA (~150 kiosks). Revenue mechanics combine one-time hardware sales, recurring software licensing (TIPS, QueueKiosk, BillPay, etc.), professional services for integration and content, and ongoing managed services through TIPS Cloud. Following the April 2024 acquisition of patient check-in software provider KioWare, DynaTouch operates as a wholly-owned subsidiary of Harris Corporation while retaining its brand, San Antonio headquarters, and management team led by CEO Terri McClelland and President Tom McClelland.

Name

DynaTouch Corporation

Legal name

DynaTouch Corporation

Website

https://dynatouch.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

DynaTouch Corporation is a San Antonio-based technology integrator that develops the proprietary TIPS Kiosk Management Software and bundles it with hardware and services to deliver secure self-service kiosk solutions for U.S. federal/military agencies, state and local governments, healthcare providers, utilities, and enterprise HR departments.

Ownership category

akta.pro rank

Product category

Self-Service Kiosk Solutions

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF)

Keywords

• Self-service kiosks
• Kiosk management software
• Queue management systems
• Interactive digital signage
• Payment processing kiosks

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Integrated Kiosk Solutions: DynaTouch generates revenue primarily through offering complete, integrated kiosk solutions encompassing hardware procurement, proprietary TIPS kiosk management software, interactive application software, content design and production, system integration, testing, worldwide deployment, network setup and support, and ongoing support services. Solutions are sold as bundled packages tailored to customer requirements.
2. Software Licensing: Proprietary software including TIPS Kiosk Management Software, QueueKiosk, BillPay Kiosk, IDRenew, Gravesite Locator, and Survey Kiosk are licensed as part of integrated solution packages or as standalone products for Windows or Android devices.
3. Professional Services: Services including pre-shipment system integration and testing, worldwide deployment, internet setup and support, network management, content management, and ongoing support are provided as part of solution packages.
4. Managed Services: TIPS Cloud managed portal provides hosted kiosk management capabilities, remote monitoring, usage report review, and content management as ongoing services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

DynaTouch is a technology integrator and developer that designs, builds, and deploys secure self-service kiosk solutions combining proprietary TIPS Kiosk Management Software, hardware procurement, application software (queue management, bill payment, ID renewal, wayfinding, surveys), content design, deployment, and ongoing managed services. The company sells bundled OneSource Solutions to government, military, healthcare, and enterprise HR customers under multi-year contracts, with pricing determined through consultative quoting.

Product overview

DynaTouch Corporation offers fully integrated kiosk solutions as a technology integrator and developer. The core platform is TIPS™ Kiosk Management Software, a proprietary management system for presenting and managing content on kiosks, displays, tablets, and workstations, available in Windows and cloud-hosted versions via TIPS Cloud™. The product portfolio includes specialized application software modules: QueueKiosk™ for queue/customer flow management, BillPay Kiosk™ for utility bill payment processing, ID*Renew™ for military ID renewals, Gravesite Locator™ for cemetery navigation, Survey Kiosk for feedback collection, and Directory/Wayfinding for indoor navigation. Additional solutions include PHA OneStop for public housing authorities, Vets Connected™ and MHV Express™ for veterans services, Employee Self-Service for HR functions, Vendor Check-In, and Lobby Sentinel for temperature screening. The company also offers hardware through manufacturer partnerships. Notable additions include Q'ssentials™ (hardware-less QueueKiosk), Kiosk Konnect™ for remote support, and Plug & Play content modules. Solutions are deployed across government, healthcare, military, and enterprise sectors.

Differentiator

Problem solved

Functional benefit

Brands

• TIPS Kiosk Management Software: Proprietary software solution for presenting and managing web-enabled content and applications on unattended, public access kiosks, displays, tablets, and workstations. Available in Windows and TIPS Online versions with full-service hosted management portal.
• QueueKiosk
• BillPay Kiosk
• IDRenew
• Gravesite Locator
• Survey Kiosk
• Directory / Wayfinding
• Q'ssentials
• Lobby Sentinel

Products and services

• TIPS Kiosk Management Software Proprietary kiosk management platform that presents and manages web-enabled content and applications on unattended public-access kiosks, tablets, and workstations, offering secure browser lockdown, OS and network lockdown, peripheral management, robust usage logging, statistical reports, and integrated cloud-based content management and monitoring. Available in Windows and TIPS Online hosted versions for government, healthcare, and enterprise customers.
• TIPS Cloud

Quantifiable outcome

• 2 million QueueKiosk check-ins achieved, demonstrating high-volume operational reliability
• +4 more outcomes

Named customers20 records

Segments8 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature9 records

Partnerships

One partnership is on record.

• KioWarecoreStrategic or Co-development Partner · 3 April 2024In April 2024, DynaTouch (a Harris subsidiary) acquired KioWare, a US software provider specializing in patient check-in kiosk solutions. The acquisition enhances DynaTouch's secure, monitored kiosk technology and system integration capabilities, strengthening their position in the healthcare kiosk market.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Olea Kiosks: Olea designs and manufactures self-service kiosks with integrated software, serving healthcare, government, retail, and hospitality. It is a direct competitor offering both kiosk hardware and end-to-end self-service solutions similar to DynaTouch's OneSource packages.
• KioWare: KioWare provides kiosk lockdown and management software for Windows and Android, including patient check-in solutions for healthcare. It was acquired by DynaTouch in April 2024 but historically competed directly with TIPS as kiosk management software.
• Advanced Kiosks: Advanced Kiosks manufactures self-service kiosks and develops kiosk software (Zamok Kiosk Software) for government, healthcare, and corporate environments. Closely comparable product set to TIPS plus proprietary enclosures.
• Pyramid Computer: Pyramid Computer builds self-service kiosks, including pharmacy, healthcare check-in, and government-facing solutions, with proprietary software. It competes with DynaTouch in the healthcare and government kiosk segments.
• RedyRef Interactive Kiosks: RedyRef is a U.S.-based designer and manufacturer of interactive kiosks, digital signage, and self-service solutions serving government, healthcare, and retail. Comparable to DynaTouch as a vertically integrated kiosk integrator with custom software capabilities.
• Meridian Kiosks (Peerless-AV): Meridian Kiosks, now part of Peerless-AV, designs and manufactures self-service kiosks for retail, healthcare, and government. Comparable as an integrated kiosk hardware and software provider targeting similar enterprise/government verticals.
• Qmatic Group: Qmatic provides queue management, appointment scheduling, and customer journey solutions for retail, banking, and government. It directly overlaps with DynaTouch's QueueKiosk offering in customer flow management and wayfinding.

Broad incumbents

• ZIVELO (Stratacache): ZIVELO, part of the Stratacache family, provides self-service kiosks and digital signage with proprietary software for retail, QSR, healthcare, and government. Comparable as a turnkey self-service platform with software management capabilities.
• Elo Touch Solutions: Elo is a global provider of touchscreens, interactive displays, and self-service kiosks, plus EloView device management software. It is a broad incumbent competing with DynaTouch on both kiosk hardware and management software, especially in retail and hospitality.
• NCR Corporation: NCR is a large incumbent in self-service technology, including ATMs, point-of-sale, and self-checkout kiosks used by retailers, banks, and government agencies. It competes with DynaTouch in self-service payment and check-in but at much larger scale and across broader industries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/dynatouch
• Facebookfacebook.com/DynaTouch
• LinkedInlinkedin.com/company/dynatouch

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DynaTouch Corporation