MedRide

What MedRide does

MedRide is a Colorado-based non-emergency medical transportation (NEMT) provider founded in 2018 in Pueblo by Rikki Chavez (currently General Manager). The company has grown into the largest medical transportation provider in Colorado, operating a fleet of 300+ ambulatory and wheelchair-accessible vehicles across four office locations (Colorado Springs headquarters, Pueblo West, Highlands Ranch, Grand Junction) and facilitating upwards of 2,000 daily trips statewide. Its service mix spans Medicaid rides (Health First Colorado members, billed at state-set Medicaid Allowable Rates), private-pay transportation for out-of-pocket clients, contracted facility/provider transportation for 40+ hospitals and clinics, and K-12 school transportation for IEP and medically necessary student needs.

The underlying technology is an internal scheduling and dispatch system with 24/7 operations capability and GPS-enabled fleet management; online booking is delivered through Google Forms for Medicaid rides. The company is HIPAA and HCPF/HITECH compliant, with role-based access controls and encryption for protected health information. The fleet includes vehicles equipped with wheelchair lifts, ramps, and secure safety straps. No AI/ML capabilities, mobile applications, APIs, or third-party integrations are disclosed in the source material.

MedRide's revenue is generated entirely through transactional per-trip billing (mileage plus load fees by service level) across four streams: Medicaid reimbursements, private pay (credit card and HSA), negotiated facility/provider contracts with locked-in pricing and no minimum trips, and school district transportation agreements. Distribution combines direct-to-consumer phone and online booking for individuals with a B2B contract sales motion targeting healthcare systems (e.g., UCHealth, SafeRide Health, Rocky Mountain PACE, Pinnacol Assurance SelectNet) and school districts. The company is privately held by founders/management with no disclosed outside equity, and Vice President Tyler Borzileri was actively involved in advancing Colorado's HB26-1328 NEMT Modernization Bill in 2026.

Name

MedRide

Legal name

MedRide LLC

Website

https://medridecolorado.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

MedRide is Colorado's largest non-emergency medical transportation provider, operating 300+ vehicles and 2,000+ daily trips statewide to serve Medicaid members, private-pay patients, 40+ healthcare facility partners, and K-12 school districts.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation (NEMT)

NAICS

Special Needs Transportation (485991)

SIC

Services-Health Services (8000), Transportation Services (4700)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Special Needs & Senior Transportation Services (TLAFAKAI), Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers) (TLAFAKAG), School-Age Special Needs Transportation (IEP/504) (TLAFAKAJ), Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

Keywords

• Non-emergency medical transportation
• Medicaid NEMT services
• Wheelchair accessible transport
• Medical ride services
• Patient transport Colorado

Headquarters

HQ city

Colorado Springs

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Medicaid NEMT Transportation: Billed per trip based on mileage with load fees depending on level of service (ambulatory vs wheelchair). Reimbursed through Colorado Medicaid (Health First Colorado) program at Medicaid Allowable Rates.
2. Private Pay Transportation: Out-of-pocket payment for non-Medicaid clients. Billed by mileage with load fees. Accepts major credit cards and HSA debit cards.
3. Facility & Provider Contracts: Negotiated contracted rates with local facilities and healthcare providers. No obligation, no financial risk, no minimum trips required. Partners receive locked-in pricing for contract duration.
4. School Transportation: Transportation services for K-12 students including specialized transportation required by IEP or medically necessary transportation as determined by school districts.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

MedRide provides non-emergency medical transportation (NEMT) services across Colorado using a fleet of 300+ vehicles, including wheelchair-accessible vans. The company offers Medicaid-approved rides for Health First Colorado members, private pay transportation for out-of-pocket clients, contracted facility and provider transportation partnerships, and specialized K-12 school transportation including IEP-required and medically necessary student transport.

Product overview

MedRide operates as a unified NEMT (Non-Emergency Medical Transportation) platform offering Medicaid Rides for qualifying Health First Colorado members, Private Pay Transportation for out-of-pocket clients, and Facility & Provider Transportation partnerships for healthcare facilities. The company also provides School Transportation services. The fleet of 300+ vehicles serves patients across Colorado including Pueblo, Grand Junction, Colorado Springs, and Denver areas, with services available 24/7 for medical transportation needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Medicaid Rides (Health First Colorado NEMT)

Quantifiable outcome

• 2,000+ daily trips facilitated
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• UCHealthcoreStrategic or Co-development PartnerMajor healthcare system partner for non-emergency medical transportation services. MedRide provides patient transport to and from UCHealth facilities for covered medical appointments.
• SafeRide HealthcoreStrategic or Co-development PartnerHealthcare partner for medical transportation coordination and services.
• Rocky Mountain PACEcoreStrategic or Co-development PartnerProgram of All Inclusive Care for the Elderly providing transportation for seniors requiring medical services. MedRide provides NEMT services for PACE participants.
• Pinnacol Assurance SelectNetcoreStrategic or Co-development PartnerWorkers compensation insurance SelectNet provider network. MedRide provides transportation services for covered workers compensation cases.
• The Center at ForesightminorStrategic or Co-development PartnerBehavioral health center partner for NEMT transportation to and from mental health and substance abuse treatment services.
• Mt. Carmel Veterans Service CentercoreStrategic or Co-development PartnerVeteran services organization in Colorado Springs. MedRide provides transportation support for veterans to medical appointments and services. Phil Long Dealerships, a vehicle supplier to MedRide, is an enduring sponsor of Mt. Carmel.
• Phil Long DealershipscoreOthersVehicle supplier providing fleet vehicles for MedRide's commercial operations. Phil Long is also a sponsor of Mt. Carmel Veterans Service Center.
• Cyclone TiresminorOthersLocal tire shop and auto repair service center providing fleet maintenance and repair services for MedRide vehicles.
• WrapTintminorOthersExclusive vehicle wrap provider for MedRide's commercial fleet in Pueblo, Colorado, providing branded vehicle graphics.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Circulation Health: NEMT platform acquired by Modivcare, offering healthcare ride coordination and broker services. Comparable to MedRide in NEMT trip coordination for healthcare partners and Medicaid, though operating primarily as software/platform rather than fleet operator.
• Roundtrip: NEMT booking and coordination platform connecting health systems, health plans, and transportation providers. Comparable to MedRide's facility/provider partnerships business line, with overlapping hospital/health system customers and similar wheelchair and ambulatory trip focus.
• Uber Health: Healthcare arm of Uber offering non-emergency medical rides for Medicaid and healthcare partners. Comparable to MedRide as a tech-enabled NEMT provider, but operating at national scale with consumer app infrastructure and broker integrations.
• Lyft Healthcare (Lyft Concierge): Healthcare rides program from Lyft serving Medicaid plans, hospitals, and seniors. Directly comparable to MedRide in NEMT rides for medical appointments, including wheelchair-accessible options, with a national tech platform versus MedRide's regional asset-heavy model.

Broad incumbents

• American Medical Response (AMR): National medical transport provider operating both emergency ambulance and non-emergency medical transport services, including in Colorado. Comparable to MedRide's wheelchair and ambulatory NEMT lines, though AMR's core is emergency response with NEMT as a secondary line.
• MTM (Medical Transportation Management): Major NEMT broker managing Medicaid and Medicare Advantage transportation across multiple states. Closely comparable to MedRide in serving Medicaid members with ambulatory and wheelchair transport, but with multi-state scale and broker-led model.
• Modivcare (formerly LogistiCare): One of the largest U.S. NEMT brokers and Medicaid managed-care transportation providers, operating across many states. Comparable to MedRide as a non-emergency medical transportation broker/provider serving Medicaid members and healthcare facility clients, but at a national scale rather than Colorado-only.

Direct peers

• SafeRide Health: Technology-enabled NEMT broker that partners with health plans, hospitals, and transportation providers — MedRide is already listed as a partner. Directly comparable as a NEMT coordination platform serving Medicaid and commercial payers, with overlapping customer base.

Regional players

• MedTrans (Colorado): Colorado-based NEMT provider offering Medicaid and private pay transport across the state. Direct regional competitor to MedRide with overlapping ambulatory and wheelchair NEMT services in Colorado.
• TransCare Colorado: Regional Colorado NEMT operator serving Medicaid and healthcare facility clients. Comparable to MedRide in core service offering and Colorado geography, though likely smaller scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/medrideco
• LinkedInlinkedin.com/company/medride
• Instagraminstagram.com/medrideco

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MedRide