Jia

Field Service Management Softwaregetjia.co

Jia (Jia Technologies Inc.) provides a SaaS field service management platform for US place management organizations, including Business Improvement Districts, Community Benefit Districts, and municipal governments. It offers GPS tracking, task management, 311 integration, outreach management, and reporting via web and mobile apps, serving 20+ district customers.

Company typePrivate
Founded2020
HeadquartersSan Francisco, United States
Headcount1–10
GTM typeB2B
OfferingSoftware

What Jia does

Jia (legally Jia Technologies Inc.) is a private SaaS company that provides a field service management platform for place management organizations — non-profit Business Improvement Districts (BIDs), Community Benefit Districts (CBDs), Downtown Development Authorities (DDAs), municipal governments, and related non-profits — that run dispersed field crews for cleaning, maintenance, and outreach services in defined urban districts. Founded in 2020 and headquartered in Oakland, California, the company operates with a 1–10 person team and serves US-based customers only.

The Jia platform combines GPS tracking and location history, task management, 311 service request integration, fixed asset management, outreach management (including tent-count logging and homeless encampment hot-spot visualization), mobile access, and reporting and analytics into a single system. A dedicated mobile application for Android and iOS extends the platform to field workers with online and offline task execution; a web platform serves dispatchers and managers. The product is structured around a core platform with distinct module-level features that customers can adopt incrementally. Integrations are limited to municipal 311 systems, and no public API, SDK, or developer ecosystem is described.

Jia sells through a demo-based enterprise field sales motion with annual subscription contracts; pricing is not publicly disclosed. The company displays a logo wall of 20+ district customers, including NoMa BID, Downtown San Francisco BID, Waikiki BID, Venture Richmond, Yerba Buena CBD, City of Oakland, and several smaller CBDs/DIDs across California, Hawaii, North Carolina, Indiana, and South Dakota. No venture funding, ownership changes, partnerships, acquisitions, or patent or certification activity is disclosed in the available data, and the company appears to be founder-controlled and bootstrapped.

Jia firmographics

Firmographics

Name: Jia
Legal name: Jia Technologies Inc.
Website: https://getjia.co
Company type: Private
Founded year: 2020
Operating status: Operating
Headcount range: 1–10 employees
Short description: Jia (Jia Technologies Inc.) provides a SaaS field service management platform for US place management organizations, including Business Improvement Districts, Community Benefit Districts, and municipal governments. It offers GPS tracking, task management, 311 integration, outreach management, and reporting via web and mobile apps, serving 20+ district customers.
Ownership category
akta.pro rank

Jia industry classification

Industry

Product category: Field Service Management Software
NAICS: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
SIC: Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

Field service management
Place management software
GPS tracking software
Task management platform
Workforce management SaaS

Where Jia is headquartered

Location

Headquarters

HQ city: San Francisco
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Jia business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

Software Platform Subscription: SaaS platform subscription for place management organizations providing GPS tracking, task management, and reporting capabilities. Revenue is generated through organizational subscriptions under service agreements, with users added through the company's mobile app and web platform.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Enterprise subscription for place management organizations

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Jia product offering

Product offering

Core offering

Jia provides a SaaS field service management platform for place management organizations (BIDs, CBDs, DDAs, municipal governments, non-profits) that unifies GPS tracking, task management, 311 service request integration, fixed asset management, outreach management (including encampment tracking), and reporting/analytics to coordinate cleaning, maintenance, and outreach field crews. The platform is delivered via a web interface and a mobile app for Android, iPad, and iPhone with online and offline capabilities, sold through annual enterprise subscriptions.

Product overview

Jia is a unified field service management platform designed for place management organizations (Community Benefit Districts, Business Improvement Districts, Downtown Development Authorities, municipal governments, and non-profits). The platform combines GPS tracking and location history, 311 service request integration, task management, fixed asset management, outreach management (including encampment tracking), mobile access, and reporting and analytics into a single system. The core Jia Platform serves as the central hub, with the Jia Mobile App (available for Android, iPad, and iPhone) providing field workers with real-time task management and offline capabilities. The modular architecture includes distinct add-on features including GPS Tracking, 311 Integration, Task Management, Fixed Asset Management, Outreach Management, and Reporting & Analytics.

Differentiator

Problem solved

Functional benefit

Products and services

Jia Platform A SaaS field service management platform for place management organizations (BIDs, CBDs, DDAs, municipal governments, non-profits) that combines GPS tracking, task management, fixed asset management, outreach management, and reporting and analytics to coordinate cleaning, maintenance, and outreach services.
Jia Mobile App A mobile application available on Android, iPad, and iPhone that enables field workers to receive, assign, create, and review tasks in real time, capture photos, and collect analytics with online and offline capabilities.

Quantifiable outcome

Streamlined workflow for cleaning, maintenance, and outreach operations
+2 more outcomes

Companies that use Jia

Customer profile

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Jia technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration1 record

Feature7 records

Jia partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Jia competitors and assessment

Company assessment

Direct peers

Cartegraph (OpenGov): Asset and infrastructure management software for municipalities and public works departments. Overlaps with Jia's fixed asset management, task management, and reporting modules for government and quasi-government customers.
Cityworks: GIS-centric asset, work order, and field operations management for cities and utilities. Competes directly with Jia for municipal and public-sector field service workflows, especially asset-centric tasks.
Accela: Civic management platform serving city and county governments with permitting, licensing, and asset management. Adjacent in customer base (municipalities) and competes for field operations and service-request workflows.
ReCollect Systems: Waste, recycling, and sanitation routing/dispatch software for municipalities and haulers. Overlaps with Jia's task management, GPS tracking, and reporting for sanitation/cleaning crews in urban districts.

Broad incumbents

OpenGov: Broad government technology platform covering budgeting, procurement, asset management, and citizen services. Targets the same municipal buyers as Jia and bundles overlapping field operations capabilities.
ServiceTitan: Leading field service management platform for trades (HVAC, plumbing, electrical). Larger horizontal incumbent with GPS, task, and dispatch functionality that could expand into municipal/cleaning verticals.
Tyler Technologies: Large public-sector software vendor serving municipalities with ERP, citizen services, and field operations modules. Broad incumbent with the scale to bundle field service functionality into municipal contracts.
Dude Solutions (Brightly/Siemens): Facility and asset management software for municipalities, educational institutions, and commercial portfolios. Competes for fixed asset management and work order workflows overlapping with Jia's modules.

Emerging players

Connecteam: Mobile workforce management app for deskless employees with task management, GPS, and timesheet features. Comparable to Jia's mobile-first field workforce capabilities for non-profit and SMB customers.
Workyard: Construction and field workforce management with GPS tracking, task logs, and reporting. Comparable in mobile-first field workforce positioning though focused on construction rather than municipal cleaning.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

Jia financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Jia leadership team

Management profile

Number of profiles

Jia funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Jia M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jia

What does Jia do?

Is Jia a public or private company?

Jia is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Jia founded?

Jia was founded in 2020. It employs 1 to 10 people.

Where is Jia based?

Jia is headquartered in San Francisco, United States, in the North America region.

How does Jia make money?

One revenue line is on record: software Platform Subscription.

Who are Jia's main competitors?

Direct peers on record are Cartegraph (OpenGov), Cityworks, Accela and ReCollect Systems. Broad incumbents are OpenGov, ServiceTitan, Tyler Technologies and Dude Solutions (Brightly/Siemens). Emerging players are Connecteam and Workyard.

Does Jia have an API?

No public API is recorded for Jia.

What industry is Jia in?

Jia's product category is Field Service Management Software. Its primary akta.pro industry code is HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions). Its NAICS code is 51821 and its SIC code is 7370.