Furniture Medic

What Furniture Medic does

Furniture Medic is a franchise-based furniture repair and cabinet transformation company founded in 1992 and headquartered in Memphis, Tennessee, operating under parent company TCB Franchising. The company delivers services through a network of more than 300 independently owned and operated franchise locations across the United States, Canada, and the United Kingdom, with each franchise providing on-site evaluation, repair, and restoration. Core service lines include furniture repair and restoration, wood repair, cabinet transformation (cleaning, touch-ups, refinishing, painting, refacing, redooring), disaster restoration, insurance claims processing via the Medic Restoration Network (MRN) vendor program, moving claims, antique and leather repair, and commercial maintenance programs.

The underlying service technology is human-expert craftsmanship: trained technicians execute custom wood color matching, precision dent/gouge/scratch repair, and a proprietary Emergency Cabinet Removal (ECR) process for disaster scenarios. The company uses low-odor, water-based products suitable for sensitive environments such as hospitals and senior living facilities. Distribution operates through three primary channels: (1) the franchise network serving residential and commercial customers via phone, website, and local service calls; (2) enterprise field sales through the MRN vendor program targeting insurance carriers (Liberty Mutual, Allstate, Farmers) and mitigation professionals; and (3) direct corporate account sales to multi-location enterprises in hospitality, healthcare, and senior living.

Revenue is generated primarily through professional services fees for one-time repairs, transaction-based insurance claim work with average per-claim values of $1,000-$5,000, and recurring managed-services contracts for commercial maintenance on quarterly or multi-year cadences. Pricing is quote-based and varies by location, with no publicly disclosed rate cards. Customer segments are diversified across residential homeowners, commercial property managers, national corporate accounts, insurance carriers and adjusters, and moving companies.

Name

Furniture Medic

Legal name

Furniture Medic® L.L.C.

Website

https://furnituremedic.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Furniture Medic is a 1992-founded franchise network operating 300+ locations across the US, Canada, and the UK, providing on-site furniture repair, cabinet transformation, and disaster restoration services to residential, commercial, and insurance carrier customers.

Ownership category

akta.pro rank

Product category

Furniture Repair and Restoration Services

NAICS

Reupholstery and Furniture Repair (81142)

akta.pro primary industry

Furniture Repair & Minor Restoration (HSAGAAAI)

Keywords

• Furniture repair services
• Cabinet refacing
• Disaster restoration services
• On-site wood restoration
• Insurance claims restoration

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Furniture Repair Services: One-time service revenue from furniture repair and restoration services for residential and commercial customers. Includes structural repair, surface restoration, antique repair, and on-site repairs.
2. Cabinet Transformation Services: Revenue from cabinet cleaning, touch-ups, refinishing, painting, refacing, and redooring services. Includes both residential and commercial applications.
3. Insurance Claims Services: Disaster restoration services billed to insurance carriers for policyholder claims. Includes emergency cabinet removal, furniture restoration, and mitigation support. Revenue derived from insurance claim payments.
4. Corporate Account Services: Recurring revenue from commercial property maintenance programs for businesses with multiple locations. Includes scheduled maintenance visits and standardized regional pricing.
5. Moving Claims Services: Furniture repair services for damage occurring during moving/transport, billed through moving companies or insurance.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Furniture Medic provides on-site furniture repair, wood restoration, and cabinet transformation services through a network of over 300 independently owned and operated franchise locations. Its core offerings include furniture and wood repair, cabinet refacing/redooring, and disaster restoration services for residential, commercial, and insurance carrier customers, emphasizing a repair-versus-replace approach that delivers documented cost savings.

Product overview

Furniture Medic is a furniture repair and cabinet transformation franchise company founded in 1992, offering a comprehensive suite of restoration services through a network of independently owned and operated franchises. The core offerings include Furniture Repair & Restoration, Wood Repair & Restoration, and Cabinet Transformation Services (encompassing cleaning, touch-ups, refinishing, painting, refacing, and redooring). The company also provides specialized Disaster Restoration Services including Emergency Cabinet Removal, Insurance Claims Services through the Medic Restoration Network vendor program, Moving Claims Services, and Commercial Restoration with a Maintenance Program for ongoing property upkeep. Additional services include Antique Repair, Leather Repair, Upholstery Repair, Floor Repair, and General Repairs. The company serves both residential and commercial customers nationwide, with a focus on the 'repair vs. replace' value proposition, saving customers significant costs compared to full replacement. Insurance carriers and mitigation professionals are key B2B partners through the MRN program and Continuing Education offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Medic Restoration Network (MRN): Insurance carrier vendor program connecting insurance carriers with qualified technicians for furniture and cabinet restoration after disasters.

Products and services

• Furniture Repair & Restoration In-home or on-site furniture repair services including structural repair, joint stabilization, touch-ups, and full restoration for residential and commercial customers as an alternative to costly replacement.
• Wood Repair & Restoration Expert wood repair services including stripping, refinishing, color touch-up, and precision repairs for scratches, dents, gouges, and water rings on wood furniture, millwork, and surfaces.
• Cabinet Transformation Services Comprehensive cabinet services including cleaning, touch-ups, refinishing, painting, color changes, refacing, and redooring at a fraction of replacement costs, for both residential and commercial applications.
• Cabinet Refacing & Redooring Cabinet refacing preserves cabinet boxes while replacing doors, drawer fronts, and hardware; redooring focuses only on door replacement for quick kitchen transformations.
• Cabinet Maintenance Program Scheduled routine maintenance program with technicians visiting every six months or yearly for cleaning and touch-up services to keep cabinets in pristine condition.
• Disaster Restoration Services Restoration services for fire, water, smoke, and vandalism damage to furniture, cabinets, millwork, and floors, coordinated with insurance carriers for claims processing.
• Emergency Cabinet Removal (ECR) Service Specialized service to safely remove disaster-damaged cabinets while bracing countertops in place, enabling easier mitigation access and reducing claim costs for insurance carriers.
• Insurance Claims Services Partnership with insurance carriers providing documentation, line-of-sight, and restoration services for policyholder cabinet and furniture claims.
• Medic Restoration Network (MRN) Vendor Program National vendor program for insurance carriers connecting them with qualified Furniture Medic technicians for furniture and cabinetry restoration, including continuing education, centralized dispatching, and built-in response timelines.
• Moving Claims Services Furniture repair and restoration services for damage occurring during moves, working with moving companies, insurance adjusters, and homeowners.
• Commercial Restoration Repair and restoration services for commercial properties including hotels, hospitals, restaurants, retail spaces, and senior living facilities.
• Commercial Maintenance Program Scheduled maintenance program for commercial properties with customized plans, regular visits, and unified billing through corporate accounts.
• Antique Repair & Restoration Specialized restoration services for antiques and heirlooms including structural repairs, finish restoration, cleaning, and color matching while preserving patina.
• Leather Repair & Restoration Repair services for leather furniture including fixing loose seams, tears, holes, and touch-ups for abrasions and burns.
• Upholstery Repair & Restoration Repair services for upholstered furniture including seam repairs, s-springs, cambric dust covers, and complete re-upholstery with quality fabrics.
• Floor Repair & Restoration Hardwood floor repair services for dents, scratches, gouges, and everyday wear and tear to restore floors to original beauty.
• Corporate Account Services National account program for businesses with multiple locations offering standardized regional pricing, unified billing, 24/7 portal access, and a single point of contact.
• Continuing Education (CE) Classes Virtual continuing education courses for insurance adjusters covering cabinet and furniture restoration claims processes and valuation, available in multiple states.

Quantifiable outcome

• Average savings of $4,900 per cabinetry insurance claim (excluding ALE) and $2,800 per furniture claim through repair vs. replace options
• +4 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and key.

• Renew MediccoreStrategic or Co-development PartnerRelated company under the same parent TCB Franchising that performs premium cabinet services. Chicago franchise transitioned to Renew Medic for premium services while Furniture Medic handles commercial and residential furniture repair and maintenance. Joint marketing and referral relationship.
• Cabinet Door Manufacturers and VendorscoreTechnology or IntegrationTrusted manufacturers and vendor partners providing cabinet doors, drawer fronts, and materials for cabinet refacing services. Offers various door styles, materials, and custom made-to-order options for customer cabinet transformations.
• Liberty MutualkeyChannel Partner/ Reseller/ DistributorNational insurance carrier partner through the Medic Restoration Network (MRN) vendor program. Furniture Medic provides preferred vendor services for furniture and cabinet disaster restoration claims.
• AllstatekeyChannel Partner/ Reseller/ DistributorNational insurance carrier partner through the Medic Restoration Network (MRN) vendor program for furniture and cabinet restoration services.
• Farmers Insurance GroupkeyChannel Partner/ Reseller/ DistributorNational insurance carrier partner through the Medic Restoration Network (MRN) vendor program for policyholder furniture and cabinet restoration.
• Mitigation ProfessionalscoreStrategic or Co-development PartnerPartnership with water damage, fire damage, and disaster mitigation companies. Furniture Medic's Emergency Cabinet Removal service works in tandem with mitigation professionals to identify salvageable cabinets, remove them safely, and brace countertops for easier mitigation access.
• TCB FranchisingcoreOthersParent company of Furniture Medic franchise brand. TCB Franchising provides franchise development, support, training, certification, and national level marketing for the Furniture Medic brand.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AdvantaClean: AdvantaClean is a Neighborly-affiliated franchise specializing in water damage restoration, mold remediation, and air quality — a direct competitor in the franchised insurance-driven restoration segment.
• Handyman Connection: Handyman Connection is a national handyman franchise providing on-site repair, maintenance, and light remodeling services to residential customers — directly competing for the same episodic home repair demand Furniture Medic serves.
• Paul Davis Restoration: Paul Davis Restoration is a national franchise network providing property damage restoration and reconstruction, with strong insurance industry ties — comparable in franchise structure, service mix, and B2B channel strategy.
• PuroClean: PuroClean is a franchise-based property damage restoration and remediation company that works extensively with insurance carriers, paralleling Furniture Medic's MRN vendor program and disaster restoration services.
• ServPro Industries: ServPro is the largest franchised restoration network in North America, providing water, fire, and mold remediation with strong insurance carrier relationships — the most direct national-scale franchise competitor to Furniture Medic's restoration business.
• COIT Cleaning and Restoration Services: COIT is a franchised cleaning and restoration company offering carpet, upholstery, and drapery cleaning alongside tile and air-duct services — a comparable multi-service home restoration franchise competing in adjacent service categories.
• ServiceMaster Restore: ServiceMaster Restore is a national restoration services franchise that handles water, fire, and smoke damage, with a comparable insurance-carrier vendor model and enterprise account program — directly overlapping with Furniture Medic's disaster restoration and MRN offerings.
• Rainbow International Restoration: Rainbow International is a Neighborly-owned restoration franchise specializing in water, fire, and smoke damage with insurance-carrier partnerships — directly comparable in franchise model, customer base, and service scope.

Broad incumbents

• Neighborly: Neighborly is the parent company of multiple home services franchises (including Rainbow International, Mr. Handyman, and AdvantaClean) — a competing multi-brand franchisor that overlaps with Furniture Medic's restoration and home services footprint.
• Mr. Handyman: Mr. Handyman is a Neighborly-owned handyman franchise network offering small-to-medium home repairs, painting, and maintenance — broader in scope than Furniture Medic, but competing for residential repair and cabinet-related handyman work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/furnituremedicc
• Facebookfacebook.com/furnituremediccorporate
• LinkedInlinkedin.com/company/furniture-medic

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Furniture Medic