Arrix ICT
Arrix ICT is a privately held Dutch managed IT services provider headquartered in Drachten, serving mid-market and enterprise clients across six verticals in Northern Netherlands with Microsoft 365-based modern workplace, Exact ERP, SharePoint collaboration, security, and KPN telephony solutions.
- Company typePrivate
- Founded2002
- HeadquartersDrachten, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Arrix ICT does
Arrix ICT (legal entity Arrix Automatisering B.V.) is a privately held Dutch managed IT services provider headquartered in Drachten, Friesland, founded in 2002 and operating as the regional ICT dienstverlener for Noord-Nederland (Friesland, Groningen, Drenthe). The company targets mid-market and enterprise clients — including named healthcare customers Kwadreant, Hof en Hiem, and Zorgintens — across six vertical industries: Healthcare (Zorg), Wholesale, Social Employment (Sociale Werkvoorziening), Business Services, Industry/Construction/Production, and Education/Government/Non-profit.
Its product portfolio is organized around five solution pillars delivered on a Microsoft-centric stack: (1) Moderne Werkplek, a Microsoft 365/Azure-based managed modern workplace offered at a fixed monthly fee per user with proactive endpoint management, advanced threat protection, backup, and servicedesk support; (2) ERP Software built on Exact (Globe+, Online, Synergy, WMS); (3) ICT Beveiliging including the proprietary Continu Security Aware awareness platform; (4) Digitaal Samenwerken via SharePoint-based intranets, customer portals, and an ISO 9001/27001/14001-compliant Kwaliteitsmanagementsysteem; and (5) Telefonie (VoIP/vamo) delivered as a KPN partner. Proprietary sub-brands ArriXS (client portal/servicedesk) and ArriXTRA (knowledge hub/newsletter) wrap the stack with support and content layers. Arrix holds Microsoft Top Partner and Exact Software partner status and is supported by a broader ecosystem of technology partners including Fortinet, Sumatra, Scan Sys, Elvy, Simple-Simon, HPE, and Veeam.
Arrix makes money primarily through recurring managed-services subscriptions (Moderne Werkplek, telephony, security awareness), complemented by professional services revenue from ERP implementations, SharePoint customizations, and event-driven demand generation (the annual LABS event with IT Worxx, plus an extensive webinar series). The go-to-market is sales-led and event-driven, delivered through direct field sales consultants, account managers, and a servicedesk-driven customer success motion, with content marketing via ArriXTRA and partner co-marketing as supporting channels.
Arrix ICT firmographics
Firmographics- Name
- Arrix ICT
- Legal name
- Arrix Automatisering B.V.
- Website
- https://arrix.nl
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Arrix ICT is a privately held Dutch managed IT services provider headquartered in Drachten, serving mid-market and enterprise clients across six verticals in Northern Netherlands with Microsoft 365-based modern workplace, Exact ERP, SharePoint collaboration, security, and KPN telephony solutions.
- Ownership category
- akta.pro rank
Arrix ICT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ERP Implementation & Systems Integration Services (BPAEAGAA)
- akta.pro secondary industries
- IT Operations Management (ITOM) Platforms (HDAEALAC), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH), Public Sector & Government ERP (HDAEAEAG)
Keywords
Where Arrix ICT is headquartered
LocationHeadquarters
- HQ city
- Drachten
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Arrix ICT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed ICT Services: Arrix provides ongoing managed IT services including the Moderne Werkplek (Modern Workplace) offered at a fixed monthly fee per user. Services include proact endpoint management, security, backup, and servicedesk support.
- ERP Software Implementation: Implementation and consulting services for Exact ERP software (Exact Globe+, Exact Online, Exact Synergy), including integration, customization, and deployment support.
- ICT Security Services: ICT security offerings including security awareness training (Continu Security Aware), network security, and compliance solutions for healthcare and government sectors.
- Telephony & Connectivity: VoIP and business telephony solutions provided in partnership with KPN. Includes fixed, mobile, and vamo (fixed-mobile convergence) solutions for business communication.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Moderne Werkplek — Fixed monthly fee per user |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Arrix ICT product offering
Product offeringCore offering
Arrix ICT is a regional managed IT services provider that sells and manages Exact-based ERP software, Microsoft 365/Azure managed modern workplace subscriptions, SharePoint/Teams-based digital collaboration platforms, ICT security services (including the Continu Security Aware awareness program), and KPN-partner VoIP telephony to mid-market customers across Northern Netherlands. Services are bundled into recurring managed-service contracts (per-user monthly fee for the Moderne Werkplek) and project-based professional services for ERP/SharePoint implementations, supported by an in-house ArriXS servicedesk portal.
Product overview
Arrix ICT is an IT services provider serving Northern Netherlands (Noord-Nederland) with a portfolio of managed IT solutions. The core offering consists of five main solution pillars: (1) ERP Software based on Exact (Globe+, Online, Synergy) for financial and business process management; (2) Moderne Werkplek, a Microsoft 365-based modern workplace with managed services; (3) ICT Beveiliging for cybersecurity and compliance; (4) Digitaal Samenwerken using Microsoft SharePoint and Teams; and (5) Telefonie as a KPN partner offering VoIP solutions. Supporting products include SharePoint-based intranet and quality management systems (ISO 9001), the ArriXS client portal for service desk support, and ArriXTRA knowledge hub. Arrix resells and implements partner products including Exact WMS, Sumatra Operational Intelligence, Elvy declaration and contract management tools, and Simple-Simon service management, all integrated with the core Exact ERP ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Arrix Moderne Werkplek (Modern Workplace) A Microsoft 365 and Azure-based managed modern workplace offering secure, flexible remote work with proactive endpoint management, advanced threat protection, email/file backup, reporting and servicedesk support, delivered as a fixed monthly fee per user.
- ERP Software (Exact-based) Implementation and managed services around Exact Globe+, Exact Online and Exact Synergy ERP for financial administration, business process management and operational workflows tailored to healthcare, wholesale and social services.
- ICT Beveiliging (ICT Security Services) Cybersecurity services including firewall management, security awareness training, AVG/GDPR compliance support, Microsoft 365 security configuration, backup and SOC-style monitoring for healthcare, government and SME customers.
- Digitaal Samenwerken (Digital Collaboration) Digital collaboration solutions built on Microsoft SharePoint and Teams for intranets, document management, project collaboration, customer/partner portals and enterprise social networking.
- Telefonie (VoIP Business Telephony) Business VoIP telephony delivered as a KPN partner, including fixed, mobile, cloud-based phone systems, Teams integration and vamo (fixed-mobile convergence) for unified communications.
- Kwaliteitsmanagementsysteem (Quality Management System in SharePoint) An ISO 9001/2015-compliant quality management system built on SharePoint with version control, internal wiki, search and a platform-independent mobile app for incident reporting with photo/location tagging; can also integrate ISO 14001 and ISO 27001.
- Continu Security Aware A continuous cybersecurity awareness training program creating an ongoing culture of alertness against cyber threats, with phishing recognition, behavioral change programs and risk-awareness training for employees.
- ArriXS (Client Portal & Servicedesk) Customer support portal providing incident reporting, ticket tracking, remote support access via TeamViewer, QuickAssist and O365 login, plus maintenance schedule information — available through [email protected] and phone support.
Quantifiable outcome
- Quality management system can be implemented compliant with ISO 9001/2015 standard, integrating multiple certifications (ISO 9001, ISO 14001, ISO 27001) in one system.
Companies that use Arrix ICT
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles6 records
Arrix ICT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
Feature6 records
Arrix ICT partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, major and minor.
- KPNcoreArrix is a KPN partner providing business telephony services including VoIP, fixed, mobile, and vamo (fixed-mobile convergence) solutions. KPN provides the underlying network and telephony infrastructure while Arrix manages implementation and customer service.
- IT WorxxcoreIT Worxx co-organizes the annual LABS IT awareness event with Arrix and provides datacenter services for Arrix-hosted applications (including scheduled maintenance announcements visible on ArriXS). The partnership involves shared event organization, datacenter hosting, and joint customer engagement.
- MicrosoftcoreArrix is a Microsoft Top Partner with specialized expertise in Microsoft 365, Azure, Teams, SharePoint, and related technologies. As a Toppartner, Arrix implements and manages Microsoft solutions for SME clients. Microsoft technology forms the core foundation of Arrix's Moderne Werkplek and all collaboration solutions.
- Exact SoftwarecoreArrix is an Exact partner specializing in Exact Globe+, Exact Online, Exact Synergy, and related ERP solutions. Arrix implements, configures, and supports Exact ERP across its vertical customer segments. The partnership includes co-hosted Exact Innovation Days, Demodays, and webinars.
- FortinetmajorFortinet partners with Arrix for network security solutions. Fortinet sponsored the LABS event and contributed a Zero Trust cybersecurity session. The partnership involves co-marketing around security awareness and NIS2 compliance topics.
- Green DigitalminorGreen Digital partners with Arrix for hardware destruction services, offered during the LABS event. Old data carriers (hard drives, smartphones, etc.) are accepted for free destruction, supporting secure IT disposal.
- Sumatra SoftwaremajorArrix partners with Sumatra Software to provide Operational Intelligence solutions integrating with Exact Globe and Synergy. Sumatra delivers real-time operational reporting and KPI dashboards that Arrix resells and implements for its Exact customers.
- Scan Sys (ImageCapture)majorArrix partners with Scan Sys to offer ImageCapture invoice processing solutions integrated with Exact Globe and Shopper. Joint webinars and knowledge sessions demonstrate how ImageCapture automates invoice processing and integrates with Arrix's Exact implementations.
- ElvymajorElvy provides contract management and declaration processing solutions. Arrix offers joint webinars and user training for Elvy solutions integrated with Exact Globe. Vincent Buijs and Marieke Verroen from Elvy deliver training sessions to Arrix customers.
- QVOXminorQVOX partners with Arrix to deliver NIS2 compliance consulting services. Marcel Vos from QVOX leads round-table discussions on NIS2 practical implementation during Arrix's LABS events.
- Routit / KPN Partner NetworkmajorEdwin Koopmans from Routit (KPN Partner Network) participates in Arrix's LABS event presenting Teams Calling and unified communications integration with KPN telephony infrastructure.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Arrix ICT competitors and assessment
Company assessmentDirect peers
- OGD: Dutch managed IT services provider focused on Microsoft-based workplaces, cloud, and managed services for mid-market and enterprise clients. Direct comparable given overlapping Microsoft stack and managed-services business model.
- CTAC: Dutch IT consultancy with explicit Exact ERP partnership, BI, and cloud services. Closely comparable to Arrix's Exact-led ERP practice with similar mid-market Dutch customer base.
- Winvision: Dutch Microsoft-focused managed services and workplace provider competing in similar Microsoft 365/Azure managed services space. Comparable go-to-market and technology stack with broader scope.
- i3-Group: Netherlands-based managed ICT services provider offering workplace, security, and cloud services. Similar-sized peer with regional Dutch mid-market focus and Microsoft-based offerings.
- Simac: Benelux-headquartered IT services group combining managed services, ERP, and Microsoft-centric workplace solutions. Comparable to Arrix in combining Exact and Microsoft-based managed services across regional mid-market customers.
Broad incumbents
- Ordina: Long-standing Dutch IT consultancy and managed services provider (now under Sogeti/Capgemini). Broader incumbent with national presence and Microsoft-based digital workplace offerings comparable to Arrix's stack.
- PinkRoccade (Cegeka): Large Dutch IT services firm (now part of Cegeka) with managed workplace, cloud, and ERP practices. Comparable Microsoft-based managed services offering at significantly greater scale than Arrix.
- Conclusion: Large Dutch IT consultancy and Microsoft partner offering managed services, cloud, and application services. Broader portfolio and national reach than Arrix but overlapping Microsoft-centric managed services practice.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Arrix ICT social profiles
Digital presenceArrix ICT compliance and trust
Trust signalCompliance4 records
Arrix ICT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arrix ICT leadership team
Management profileNumber of profiles
Profiles11 records
Arrix ICT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arrix ICT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arrix ICT
What does Arrix ICT do?
Arrix ICT is a regional managed IT services provider that sells and manages Exact-based ERP software, Microsoft 365/Azure managed modern workplace subscriptions, SharePoint/Teams-based digital collaboration platforms, ICT security services (including the Continu Security Aware awareness program), and KPN-partner VoIP telephony to mid-market customers across Northern Netherlands. Services are bundled into recurring managed-service contracts (per-user monthly fee for the Moderne Werkplek) and project-based professional services for ERP/SharePoint implementations, supported by an in-house ArriXS servicedesk portal.
Is Arrix ICT a public or private company?
Arrix ICT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Arrix ICT founded?
Arrix ICT was founded in 2002. It employs 11 to 50 people.
Where is Arrix ICT based?
Arrix ICT is headquartered in Drachten, Netherlands, in the Europe region.
How does Arrix ICT make money?
Four revenue lines are on record. Managed ICT Services are the primary driver. The others are ERP Software Implementation, ICT Security Services and telephony & Connectivity.
Who are Arrix ICT's main competitors?
Direct peers on record are OGD, CTAC, Winvision, i3-Group and Simac. Broad incumbents are Ordina, PinkRoccade (Cegeka) and Conclusion.
Does Arrix ICT have an API?
No public API is recorded for Arrix ICT.
What industry is Arrix ICT in?
Arrix ICT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAGAA, ERP Implementation & Systems Integration Services, with a secondary code of HDAEALAC, IT Operations Management (ITOM) Platforms. Its NAICS code is 54151 and its SIC code is 7370.