Tri-State Memorial Hospital

What Tri-State Memorial Hospital does

Tri-State Memorial Hospital, operating as TriState Health, is a private non-profit Critical Access Hospital founded in 1955 in Clarkston, Washington, serving the Lewis-Clark Valley across Washington, Idaho, and (peripherally) Oregon. It operates a multi-site delivery network anchored by a main hospital campus at 1221 Highland Avenue in Clarkston with a 24/7 emergency department, inpatient ICU/PCU unit, and Minor Care walk-in center, supplemented by three Family Practice locations (Clarkston, Lewiston, Clearwater) and approximately 16 specialty clinics covering orthopedics, dermatology, OB/GYN, urogynecology, podiatry, urology, rheumatology, nephrology, pulmonology/sleep, behavioral health, wound care, interventional pain, general surgery, and clinical nutrition. The system operates a subsidiary, Evergreen Estates, providing senior living and residential care.

TriState's underlying technology base centers on advanced diagnostic imaging and surgical equipment uncommon for a rural critical access setting: a 320-slice Aquilion One Genesis CT scanner, an 80-slice Aquilion PRIME CT scanner, a Vantage Fortian 1.5T MRI with 71cm bore, 3D tomosynthesis digital mammography, and a da Vinci surgical robotics platform for minimally invasive gynecologic and urologic procedures. Operational systems include PACS imaging access via Inland Imaging, UKG Pro for HR/payroll, HealthStream for clinical training, Microsoft 365 for communications, JotForm for patient intake, and Luma Health for follow-up scheduling. The outpatient portfolio is supported by a My Health Portal, a published chargemaster offering 300+ shoppable services, and a TriState Health Foundation for community fundraising.

The business model is fee-for-service healthcare delivery, with revenue derived from insurance reimbursement, government payers (Medicare/Medicaid via Critical Access cost-based reimbursement), and direct patient billing across emergency, inpatient, outpatient specialty, diagnostic imaging, and urgent care services. Demand-side marketing is concentrated on community content channels (HealthBeat Magazine, blog, podcast, social media, email newsletter, community events). Quality metrics have consistently outperformed Washington State and National averages across HCAHPS patient satisfaction (77% would definitely recommend vs. 68% WA average), ED throughput (125 min vs. 135 min WA), and readmission rates (14.1% vs. 14.6% national), and the organization is recognized as a Top 100 Critical Access Hospital by Becker's (2025) with a CMS 5-Star Cleanliness rating (2026).

Name

Tri-State Memorial Hospital

Legal name

Tri-State Memorial Hospital

Website

https://tsh.org

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

501–1,000 employees

Short description

TriState Health is a non-profit Critical Access Hospital in Clarkston, Washington, serving the Lewis-Clark Valley with 20+ specialties across primary care, advanced imaging, robotic surgery, and a 24/7 emergency department.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

Outpatient Care Centers (6214), Other Outpatient Care Centers (62149), Diagnostic Imaging Centers (621512), Other Ambulatory Health Care Services (6219)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Critical access hospital
• Diagnostic imaging services
• Primary care clinic
• Specialty healthcare services
• Emergency medical services

Headquarters

HQ city

Clarkston

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery model where patients receive medical services and the hospital bills insurance providers or patients directly. Includes emergency department, inpatient services, outpatient clinics, diagnostic imaging, and specialty services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Tri-State Memorial Hospital, operating as TriState Health, is a Critical Access Hospital providing comprehensive inpatient, outpatient, emergency, primary, and specialty healthcare services across the Lewis-Clark Valley. The organization operates a main hospital campus with 24/7 emergency department and inpatient ICU/PCU units, plus a network of family practice, specialty, urgent care, and diagnostic imaging clinics in Clarkston, Lewiston, and Clearwater.

Product overview

TriState Health (formerly Tri-State Memorial Hospital & Medical Campus) is a multi-specialty healthcare system operating as a Critical Access Hospital with over 20 specialties and services. The organization offers a coordinated portfolio of clinical services including primary care at three Family Practice locations (Clarkston, Lewiston, Clearwater), specialty clinics (Dermatology, OB/GYN, Urogynecology, Orthopedics, Podiatry, Behavioral Health, Pulmonology, Nephrology, Urology, Rheumatology, General Surgery, Interventional Pain Consultants), diagnostic imaging center, emergency department, inpatient services with ICU/PCU, minor care center, wound care, and clinical nutrition. The system is complemented by a patient portal, health foundation for community support, and partnership programs. The portfolio architecture is organized around a primary care foundation with specialty services integrated into a unified healthcare campus, enabling coordinated patient care across the Lewis-Clark Valley region.

Differentiator

Problem solved

Functional benefit

Products and services

• TriState Family Practice Clinics Three primary care clinics located in Clarkston, WA; Lewiston, ID; and Clearwater, ID offering family medicine and internal medicine services including preventive care, wellness exams, immunizations, acute and chronic illness management, pediatrics, women's health, sports and DOT physicals, and minor orthopedic procedures.
• TriState Minor Care Center Walk-in urgent care clinic open 7 days a week for acute illness and injury treatment when primary care is unavailable, with extended hours Monday-Friday 7:00am-7:00pm and Saturday-Sunday 8:00am-4:00pm.
• TriState Emergency Department 24-hour emergency department providing emergency medical care for the Lewis-Clark Valley with average door-to-departure time of 125 minutes, below the Washington State average.

Quantifiable outcome

• 77% of patients would definitely recommend the hospital (vs 68% WA State average)
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Lili GC Foundation (Lili Gynecological Cancer Foundation)coreStrategic or Co-development Partner · 1 January 2025TriState Health serves as Food Pantry Sponsor for the Lili GC Foundation, a nonprofit supporting women and families affected by gynecological cancers. This partnership enabled the foundation to create and renovate a dedicated food pantry space, cover operational costs, and provide nutrition assistance to cancer patients. TriState provides financial support, employee volunteers, and practice partners.
• Clarkston High SchoolminorStrategic or Co-development PartnerPartnership provides athletic training support, free physicals for students, and opportunities for TriState staff to engage with local youth. Through this collaboration, TriState's impact reaches beyond hospital walls into the community, supporting youth health and school athletics programs.
• Idaho Food BankminorStrategic or Co-development PartnerPartnership with Idaho Food Bank for children's cooking class on reducing sugar intake, desserts, and drinks, held in August 2025.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• St. Joseph Regional Medical Center: Regional referral hospital in Lewiston, ID, immediately adjacent to TriState's catchment. Directly comparable as the closest inpatient and tertiary provider in the Lewis-Clark Valley and current referral destination for TriState OB/GYN deliveries.
• Pullman Regional Hospital: Critical access-sized community hospital in Pullman, WA, ~30 miles south of TriState. Comparable as a Pacific Northwest rural hospital offering primary care, ED, and a growing specialty footprint serving an adjacent rural catchment.
• Gritman Medical Center: Community hospital in Moscow, ID, serving a rural Idaho/Palouse-area catchment similar in scale and demographics to TriState's Lewis-Clark Valley footprint. Comparable as a peer rural hospital competing for the same regional patient base.
• Whitman Hospital & Medical Center: Critical access hospital in Colfax, WA, offering primary care, ED, and outpatient services in a rural Washington county. Directly comparable as a peer Critical Access Hospital in the same eastern Washington/rural inland Northwest category.
• Syringa Hospital & Clinics: Critical access hospital in Grangeville, ID, providing primary care, emergency, and specialty outpatient services to a rural Idaho county. Comparable as a small rural CAH operating in the same regional reimbursement and demographic environment.
• Clearwater Valley Health: Critical access hospital in Orofino, ID, serving a rural north-central Idaho catchment. Comparable as a peer rural CAH delivering primary care, ED, and outpatient services under similar federal reimbursement rules.
• Bonner General Health: Community hospital in Sandpoint, ID, offering primary, emergency, and specialty care in a rural northern Idaho market. Comparable as a regional rural hospital competing for similar patient demographics and payer mix.

Broad incumbents

• Kootenai Health: Large regional health system based in Coeur d'Alene, ID, with tertiary-level services. Comparable as a broader incumbent in the inland Northwest that competes with TriState for higher-acuity patients and specialty referrals.
• Providence Sacred Heart Medical Center: Major tertiary medical center in Spokane, WA, part of the Providence regional system. Comparable as a larger system that pulls complex cases out of TriState's catchment and competes on specialty referrals.
• MultiCare Health System: Multi-state Pacific Northwest health system headquartered in Tacoma, WA, with hospitals and clinics across Washington. Comparable as a broad regional incumbent that competes for patients and clinical talent across the inland Northwest.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/tristatehosp
• YouTubeyoutube.com/channel/UCVl7W30K0FfowXSX9ft4Vew
• Facebookfacebook.com/TriStateHealthWA
• LinkedInlinkedin.com/company/tri-state-memorial-hospital
• Instagraminstagram.com/tristate_health

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tri-State Memorial Hospital