What SoftRight does

SoftRight is a legacy product line operated by Springbrook Software, a privately held US company headquartered in Westford, Massachusetts with its operational headquarters at 108 S 700 East, American Fork, Utah. Founded in 2005 and structured as a for-profit private company with an 11–50 employee headcount band, SoftRight/Springbrook provides cloud-based financial management software and integrated ERP solutions to local-government agencies across North America, including municipalities and water districts. The company serves thousands of government agencies and reports being named to the GovTech Top 100 for six consecutive years (as of 2026).

The product portfolio centers on the Cirrus Cloud platform — a fully integrated SaaS finance suite covering accounts payable, general ledger, utility billing, HR/payroll, payments, property tax collection (CAMA, Treasurer, Auditor), advanced budgeting, asset management, permitting and land management, meeting management, bill print and mail service, and Tableau-based analytics. The Cirrus Permitting & Land Management module was launched in March 2026. Legacy on-premise offerings — KVS/SoftRight and SB Express (formerly BIAS) — remain in the portfolio with an explicit migration pathway to Cirrus. Differentiating technical attributes cited include ransomware-grade cybersecurity protections, automatic cloud updates, and a consumer-grade citizen interface. Tableau analytics are bundled for all Cirrus users.

Revenue is generated through annual, quote-based SaaS subscriptions sold via direct enterprise field sales targeting finance directors, CIOs, and administrators at municipal governments. Go-to-market is supported by a multi-channel marketing engine including the Springbrook Research Institute (annual cybersecurity and citizen-trust surveys), webinars, the Springbrook Express Rally and Activate annual user conferences, a video library, and year-round training with seasonal End-of-Year education programs. No public pricing tiers, revenue figures, funding rounds, leadership details, or M&A activity are disclosed in the source material.

Name

SoftRight

Legal name

Springbrook Software

Website

https://softright.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

SoftRight, a product line of Springbrook Software, provides cloud-based SaaS ERP for local-government finance management across North America, serving thousands of municipalities and water districts with integrated modules including utility billing, HR/payroll, payments, property tax, permitting, and Tableau analytics.

Ownership category

akta.pro rank

Product category

Government ERP Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Public Sector & Government ERP (HDAEAEAG)

Keywords

• Government ERP software
• Cloud finance platform
• Local government software
• Utility billing software
• Property tax collection

Headquarters

HQ city

Westford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Cloud-based Software as a Service solution with automatic updates included. Revenue generated through recurring subscription fees for access to the integrated finance platform modules.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

SoftRight is a legacy on-premise government ERP platform offered by Springbrook Software that delivers proven finance, utility billing, HR/payroll, payments, and property tax management functionality for local government agencies. Existing SoftRight (and KVS) customers can upgrade to the modern Cirrus cloud-based SaaS finance platform, which adds an Amazon-like citizen interface, Tableau analytics, ransomware-grade cybersecurity, and automatic cloud updates.

Product overview

Springbrook Software offers a platform-plus-modules architecture centered on the Cirrus Cloud, a fully integrated SaaS financial platform for local government agencies. The product portfolio consists of: (1) the core Cirrus Cloud platform providing integrated finance, utility billing, HR/payroll, payments, and analytics; (2) specialized add-on modules including Cirrus Utility Billing, Cirrus Payroll/HR, Payment Solution, Property Tax Collection (with CAMA, Treasurer Tax, and Auditor sub-modules), Reporting and Analytics (featuring Tableau), Advanced Budgeting, Cirrus Asset Management, Cirrus Permitting & Land Management, and Cirrus Meeting Management; and (3) legacy on-premise solutions KVS/SoftRight and SB Express (formerly BIAS) with clear migration paths to the Cirrus cloud platform.

Differentiator

Problem solved

Functional benefit

Brands

• KVS: Knowledge Value System - a legacy ERP platform for local government agencies being phased out in favor of Cirrus cloud platform
• SoftRight
• SB Express
• Cirrus Cloud

Products and services

• KVS/SoftRight

Named customers8 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• Springbrook SoftwarecoreOthersSoftRight operates as a product line under Springbrook Software. KVS (Knowledge Value System) and SoftRight are legacy ERP products now offered alongside Springbrook's Cirrus cloud platform, with a clear upgrade path for existing customers to migrate to the modern cloud solution.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tyler Technologies: Largest US provider of public-sector software, including ERP, utility billing, payroll, payments, and property tax for local governments. Directly competes with Springbrook/SoftRight for the same municipal finance RFPs and shares a vertical SaaS model.
• CentralSquare Technologies: Public-sector ERP and finance platform vendor serving cities, counties, and special districts with cloud and on-premise suites covering finance, utility billing, HR, and citizen services. Closely overlaps SoftRight's local-government finance footprint.
• Caselle: Government-focused software provider offering financial management, utility billing, payroll, and court solutions to municipalities. Targets the same small-to-mid local-government segment as KVS/SoftRight and competes head-to-head in many Western states.
• BS&A Software: Michigan-based municipal ERP vendor covering assessing (CAMA), tax collection, general ledger, utility billing, and payroll. Competes with SoftRight in property tax, utility billing, and core finance modules for counties and municipalities.
• Edmunds GovTech: Provider of financial management, human resources, utility billing, and tax/assessment software for local governments. Competes with SoftRight/Springbrook's Cirrus platform in the same small/mid-market municipal niche.

Emerging players

• OpenGov: Cloud-native government financial planning, budgeting, and operations platform serving municipalities, counties, and state agencies. Overlaps with Cirrus budgeting, finance, and procurement, and is pulling budget-conscious agencies away from legacy on-premise ERP.
• Granicus: Government experience cloud offering citizen engagement, permitting, meeting management, and digital services to local governments. Adjacent competitor for Cirrus Meeting Management and the new Cirrus Permitting & Land Management modules.
• AssetWorks: Provider of asset, facilities, fleet, and infrastructure management software for public agencies. Competes with the Cirrus Asset Management module for municipal asset-tracking budgets.

Broad incumbents

• Harris Computer Systems: Constellation Software division that acquires and operates vertical software businesses, including several government-ERP and utility-billing vendors. Competes through portfolio companies and roll-ups in the same municipal finance category as SoftRight.
• Oracle (Public Sector / NetSuite): Large enterprise software incumbent whose public-sector and cloud ERP suites (including NetSuite) increasingly target the mid-market municipal segment. Represents competitive pricing pressure and an alternative for agencies considering replacing legacy systems.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SoftRight