TrustCare

What TrustCare does

TrustCare is a privately-held, for-profit healthcare services operator headquartered in Ridgeland, Mississippi, founded around 2012 and operating a regional network of walk-in urgent care and primary care clinics across Mississippi with at least 12 documented locations spanning Ridgeland, Madison, Flowood, Brandon, Hattiesburg, Clinton, Jackson, and the newly opened Gluckstadt site; service footprint also extends nominally into Alabama. Core clinical offerings include same-day urgent care for non-emergency conditions, board-certified primary care, on-site diagnostics (digital X-ray, rapid flu/strep/COVID-19 testing), pediatric-specific care under the TrustCare Kids sub-brand (featuring animal-themed rooms and interactive environments), mental health and wellness visits, vaccines and immunizations, and occupational medicine including DOT physicals and workers' compensation. Technical infrastructure is conventional healthcare-IT: a ShareCare-mediated medical records platform operating under HIPAA, an online patient portal for visit history, test results, and messaging, and online scheduling via a web-based appointment system — there is no disclosed proprietary AI, ML, or model-based diagnostic capability.

The revenue model is primarily transactional — patient visits paid by insurance or self-pay — augmented by two recurring subscription layers (TrustCare+ individual membership providing priority access, Care Team text messaging, and Rx discounts; and TrustCare Rx prescription savings card offering up to 80% off prescriptions) and a managed-services layer for the B2B channel (employer on-site/near-site clinics, business memberships, occupational medicine, and DOT physicals). Go-to-market is hybrid: direct-to-consumer through walk-in clinic accessibility, extended hours 7 days a week and 361 days per year, location-based SEO, blog content marketing, and patient video testimonials; plus inside-sales/business-development motion into employers for occupational and on-site clinic partnerships. Customer base spans individuals and families (primary), children through teens (TrustCare Kids), commercial drivers (DOT), and employers — with no public funding rounds, no institutional investors, and no parent company disclosed. Recent strategic activity centers on de novo clinic expansion (Gluckstadt, June 2026), TrustCare Kids scaling into Madison and Gluckstadt, addition of two pediatricians (Dr. McMillian 2025; Dr. Wilkerson August 2026), and launch of same-day mental health services, indicating an actively executing multi-clinic operator pursuing both geographic and service-line expansion within a Mississippi-centric footprint.

Name

TrustCare

Legal name

TrustCare

Website

https://trustcarehealth.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

TrustCare is a Mississippi-based, privately-held multi-clinic operator providing walk-in urgent care, primary care, pediatric care (TrustCare Kids), mental health, and employer occupational health services across 12+ locations, with TrustCare+ membership and TrustCare Rx as recurring revenue extensions.

Ownership category

akta.pro rank

Product category

Walk-In Urgent Care Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621), Offices of Physicians, Mental Health Specialists (621112), Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Mildly Ill Child Care (Non-Contagious/Low-Acuity) (HSAAAJAD)

akta.pro secondary industries

Medication Administration & Health Monitoring Childcare (HSAAAJAG), On-Demand Sick Child In-Home Care (HSAAAJAA), Family & Pediatric Direct-to-Consumer Virtual Care (HLALAAAI), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Walk-in urgent care
• Primary care services
• Pediatric urgent care
• Occupational health services
• Digital x-ray diagnostics

Headquarters

HQ city

Ridgeland

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Revenue generated from patient visits covered by insurance plans and self-pay arrangements. TrustCare accepts most major insurance plans and offers affordable self-pay options for uninsured patients.
2. TrustCare+ Membership: Subscription membership program offering priority access to any clinic, text communication with Care Team, and Rx discounts
3. TrustCare Rx Prescription Savings: Prescription savings card program offering up to 80% discount on prescription drugs for cardholders and their families
4. Employer Health Services: Business memberships and on-site clinic partnerships with employers including occupational medicine, DOT physicals, and employee health services

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

TrustCare operates a network of walk-in urgent care and primary care clinics across Mississippi, staffed by board-certified physicians and nurse practitioners. The company delivers same-day treatment for non-emergency conditions, on-site digital X-ray imaging, rapid testing for flu/strep/COVID-19, pediatric care through the TrustCare Kids sub-brand, mental health services, and employer health offerings including on-site clinics and occupational medicine. It also sells TrustCare+ memberships and a TrustCare Rx prescription savings program.

Product overview

TrustCare is a healthcare services company operating a network of walk-in urgent care and primary care clinics across Mississippi. The core offering consists of TrustCare Urgent Care (walk-in clinics with same-day treatment and on-site diagnostics) and TrustCare Primary Care (ongoing wellness and preventive care). The company differentiates through TrustCare Kids, a pediatric-specific sub-brand with kid-friendly themed environments for children from newborns through college age. Additional services include digital X-rays, vaccines and immunizations, mental health services, and TrustCare Rx (prescription savings program). TrustCare also offers B2B employer health services including on-site clinics, occupational medicine, DOT physicals, and business memberships. The TrustCare+ membership program provides priority access and text-based care coordination for enrolled members. The company operates 361 days per year and accepts most major insurance plans.

Differentiator

Problem solved

Functional benefit

Brands

• TrustCare Kids: Pediatric urgent and primary care brand offering services for children from newborns to teens, featuring kid-friendly environments with animal-themed rooms and interactive games, led by pediatricians including Dr. Tamina McMillian, Dr. Jennifer Ellzey, and Dr. Isabella Wilkerson
• TrustCare+

Products and services

• TrustCare Urgent Care Walk-in urgent care clinics staffed with board-certified physicians and nurse practitioners, offering same-day treatment for non-emergency conditions with on-site diagnostics including digital X-rays and rapid testing.
• TrustCare Primary Care Primary care clinics staffed with board-certified physicians providing wellness visits, preventive health, and ongoing year-round care.
• TrustCare Kids Pediatric urgent and primary care clinics designed specifically for children with kid-friendly environments, animal-themed rooms, and interactive games; serves children from newborns through college age.
• Digital X-Rays State-of-the-art digital X-ray imaging available at clinics for quick diagnosis of fractures, sprains, and other injuries in a single visit.
• Wellness Exams Regular wellness visits and physical exams to monitor health status, provide preventive care, and identify potential health risks.
• Kids Physicals Physical examinations for camps, schools, and sports programs to identify conditions that may affect athletic performance.
• Vaccines and Immunizations Childhood immunizations (MMR, DTaP, polio, etc.), flu shots, and rapid testing for strep, RSV, flu, and COVID.
• TrustCare Rx Prescription savings card program offering up to 80% off prescription drugs for individuals and families.
• Mental Health and Wellness Same-day mental health visits and ongoing behavioral health services provided by licensed professionals for both kids and adults.
• TrustCare+ Membership Healthcare membership program offering priority access to any clinic, direct text messaging with care teams, Rx discounts, and other perks for individuals and businesses.
• Employer Health Services Comprehensive employer health services including on-site and near-site clinics, occupational medicine, workers' compensation, DOT physicals, and business memberships.
• DOT Physicals Department of Transportation physical examinations to ensure commercial drivers meet medical fitness requirements.
• Occupational Medicine Work-related health services including workers' compensation care, pre-employment physicals, and workplace injury treatment.

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• ShareCaresupportingTechnology or IntegrationShareCare handles TrustCare's medical record requests through a secure online platform in accordance with HIPAA regulations. Patients can request their personal medical records or children's shot lists through ShareCare's platform.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• DispatchHealth: In-home urgent care provider delivering acute care to patients at home. Adjacent competitor in the low-acuity acute care space TrustCare serves, particularly relevant for patients who prefer at-home over clinic visits.
• Carbon Health: Tech-forward urgent care and primary care provider with mobile app and integrated records. Comparable service offering (urgent + primary + pediatrics) but with significantly stronger digital stack and tech-native patient experience.

Direct peers

• NextCare Urgent Care: Multi-state urgent care chain with walk-in clinics, occupational medicine, and pediatric urgent care services. Comparable in scope to TrustCare's combined adult/pediatric urgent care and employer health services model.
• GoHealth Urgent Care: PE-backed multi-state urgent care chain operating in retail-anchored locations with similar walk-in access model. Comparable footprint and patient convenience focus as TrustCare.
• American Family Care (AFC Urgent Care): Largest independent urgent care chain in the U.S., operating walk-in clinics with on-site diagnostics, occupational medicine, and primary care services across multiple states. Closest direct peer to TrustCare's multi-clinic, multi-service regional model.
• MedExpress (Optum): Owned by UnitedHealth Group/Optum, MedExpress operates walk-in urgent care clinics with on-site diagnostics and occupational medicine. Comparable multi-clinic urgent care operator at meaningful scale.
• Concentra: National occupational medicine and urgent care chain with employer-focused services (workers' comp, DOT physicals, on-site clinics). Directly comparable to TrustCare's Employer Health Services division.
• FastMed Urgent Care: Multi-state walk-in urgent care chain offering similar services (urgent care, occupational medicine, DOT physicals) with extended hours and on-site diagnostics directly comparable to TrustCare's core offering.

Broad incumbents

• VillageMD: Primary care platform (majority-owned by CVS Health) operating co-located clinic-and-pharmacy models. Comparable primary care delivery model and value-based ambition relevant to TrustCare's primary care and employer health services.
• CVS MinuteClinic: Retail clinic arm of CVS Health offering walk-in primary care, vaccinations, and basic urgent care in thousands of locations. Overlaps with TrustCare's walk-in family/pediatric services but operates at vastly larger national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TrustCareHealth
• LinkedInlinkedin.com/company/trustcare-express-medical-clinics

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TrustCare