Mallory Headsets

What Mallory Headsets does

Mallory Headsets Inc. is a privately held Massachusetts-incorporated corporation headquartered in West Bridgewater, MA, that operates as a specialized B2B e-commerce retailer of telephone headsets, conference phones, and audio accessories. The company is fundamentally a distributor and reseller rather than a technology developer, with its catalog dominated by authorized sales of third-party enterprise brands — Poly/Plantronics, Jabra, Sennheiser, Yealink, Addasound, JPL Telecom, Fanvil, Cisco, Shokz, Blue Tiger, and Cyber Acoustics — alongside a small set of private-label SKUs (Mallory Headsets D3, D3 Duo, Bluetooth Hats, and Disposable Ear Covers). Products span connectivity standards including DECT wireless, Bluetooth, USB, and 3.5mm, with form factors covering monaural and stereo headsets, bone conduction devices, conference phones, and EHS/lower cables for desk phone integrations.

Revenue is generated almost exclusively through one-time hardware transactions via the company's own e-commerce storefront and a phone-assisted B2B/volume pricing channel. Pricing spans from roughly $0.72 per unit on bulk earbuds to $479 on premium conference phones, with no recurring subscription component or software revenue layer. The go-to-market is bottom-of-funnel direct-to-consumer/buyer, supported by email newsletter capture and a customer account portal for repeat orders. Shipping is formalized for the United States (including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands), Canada, and Mexico; all other international destinations are explicitly excluded.

The customer base spans call centers, business offices, remote and hybrid workers, K-12 education, trucking/transportation, and specialized accessibility users (hearing-aid compatible bone conduction). Volume pricing for call centers is conducted through a dedicated toll-free line (800-701-2289). The company is founder-owned and bootstrapped — no venture capital, private equity, parent company, M&A activity, or disclosed funding events appear in the source material. AI capability is limited to reselling AI noise cancellation features embedded in partner products (notably Yealink UH46 triple-mic AI noise cancellation), with no in-house AI/ML development disclosed.

Name

Mallory Headsets

Legal name

Mallory Headsets Inc.

Website

https://malloryheadsets.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Mallory Headsets Inc. is a privately held, Massachusetts-based e-commerce reseller of business telephone headsets, conference phones, and audio accessories, offering authorized brands (Poly, Jabra, Sennheiser, Yealink, Shokz) alongside a small private-label line to call centers, business offices, remote workers, and education customers across the US, Canada, and Mexico.

Ownership category

akta.pro rank

Product category

Business Communication Headsets & Audio Equipment

NAICS

Electronics and Appliance Retailers (4492)

akta.pro primary industry

Headphones & Personal Audio Retail (Earbuds, ANC, DACs) (CRACAEAG)

akta.pro secondary industries

Microphones, Headsets & Audio Input Devices (HDACAFAH), Hearables (True Wireless Earbuds & Smart Headphones) (CRACAIAD)

Keywords

• Business headsets
• Telephone headsets
• DECT wireless headsets
• Bluetooth headsets
• Conference phones

Headquarters

HQ city

West Bridgewater

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Product Sales: Primary revenue stream from selling headsets, earphones, conference phones, and related audio equipment directly to consumers and businesses through their e-commerce platform. Products span multiple price points from budget accessories ($4 ear cushions) to premium enterprise equipment ($479 conference phones). Revenue is one-time per transaction with no recurring subscription component.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Mallory Headsets Inc. is a Massachusetts-based e-commerce retailer and distributor of business communication headsets, conference phones, and audio accessories. It sells its own branded products (such as the Mallory Headsets D3 Bluetooth headset, Bluetooth Hats, and Disposable Ear Covers) alongside authorized reseller offerings from major brands including Poly/Plantronics, Jabra, Sennheiser, Yealink, Shokz, Blue Tiger, Addasound, and JPL Telecom. The company serves call centers, enterprises, K-12 schools, remote workers, and hearing-accessibility users across the United States, Canada, and Mexico, with volume pricing available for bulk orders.

Product overview

Mallory Headsets is a B2B headset and audio equipment retailer based in Massachusetts, operating an e-commerce platform that offers a comprehensive portfolio of communication headsets and accessories. Their product portfolio includes three tiers: (1) Their own branded Mallory Headsets products including the D3 Bluetooth headset with USB dongle, D3 Duo stereo variant, Bluetooth Hats with integrated audio, and disposable ear covers; (2) Premium partner brand headsets from Poly (formerly Plantronics), Sennheiser/Epos, Jabra, Yealink, Shokz, and Blue Tiger; and (3) Accessories including EHS cables, ear cushions, batteries, and training adapters. The company specializes in DECT wireless headsets, Bluetooth headsets, wired desk phone headsets, USB computer headsets, conference phones (Yealink MP series), and education headsets (Smart-Trek). Products span connectivity options including DECT, Bluetooth, USB, and 3.5mm, with support for unified communications platforms including Microsoft Teams.

Differentiator

Problem solved

Functional benefit

Brands

• Mallory Headsets D3: Private label Bluetooth headset with USB dongle, featuring 10 hours talk time and charging stand included.
• Mallory Headsets D3 Duo
• Mallory Headsets Bluetooth Hats
• Mallory Headsets Disposable Ear Covers

Products and services

• Mallory Headsets D3 - Bluetooth w/ USB Dongle The company's own branded Bluetooth headset with USB dongle, designed for remote/hybrid workers with 10 hours of talk time, Hi-Fi stereo sound, integrated busy light, included charging stand, and Bluetooth V5.0 with 100 feet range.
• Mallory Headsets D3 Duo - Bluetooth w/ USB Dongle Dual stereo Bluetooth headset with USB dongle providing Hi-Fi stereo sound for calls and music, designed for hybrid workers with integrated busy light indicator.
• Mallory Headsets Bluetooth Hats Bluetooth-enabled winter hats with built-in headset functionality featuring 6-hour talk time, up to 8 hours music listening, built-in microphone for phone calls, and play/pause/skip controls.
• Mallory Headsets Disposable Ear Covers (100 Pack) Pack of 100 disposable ear covers for keeping headsets clean during training and shift changes; fits most wired and standard cushion wireless headsets for call centers.
• Poly Voyager 4310 UC Headset Next-generation Voyager series wireless headset by Poly with up to 164 feet range and 24 hours talk time, Bluetooth v5.2 Class 1, dual device simultaneous connection, Double Mic Acoustic Fence noise cancellation, and available charge stand.
• Plantronics Savi W8210 Office DECT wireless headset for office use with multi-device connectivity (Computer, Desk Phone, Cell Phone), enterprise-grade DECT audio, noise canceling microphone, up to 13 hours battery life, and flexible boom. Replaces Savi W710.
• Plantronics CS540 Convertible wireless monaural headset with multiple wearing styles, up to 350 feet range, high-quality audio, lightweight design, and full 1-year warranty.
• Plantronics C5210 Blackwire Headset USB and 3.5mm connectivity headset from the Blackwire 5200 Series, ergonomically designed for all-day comfort with customizable mute settings and Dynamic EQ technology.
• Blackwire 3210 Cost-effective wired computer headset with simple call controls, Dynamic EQ technology, high audio quality for calls and music, and lightweight design.
• Plantronics Savi W8220 UC Hi-Fi stereo DECT headset with Active Noise Cancellation (ANC) for suppressing background noise, managing softphone calls with enterprise-grade DECT audio. Replaces Savi W420.
• Yealink WH63 DECT Headset Convertible wireless DECT headset for modern workers usable with desk phone or computer, including 14 hours talk time, 2x microphones in boom, intelligent mute function, and busylight; available in Microsoft Teams version.
• Yealink WH62 DECT Headset Wireless DECT headset for modern workers usable with desk phone or computer, available in Microsoft Teams version with dedicated Teams button.
• Yealink UH46 Mono - Triple Mic Array and AI Noise Canceling Wired headset with triple mic array and AI noise cancellation, acoustic shield technology, 35mm speaker with dynamic EQ, integrated busylight, and all-day wearing comfort for call and music modes.
• Yealink UH46 Dual - Triple Mic Array and AI Noise Canceling Stereo version of the UH46 with triple mic array and AI noise cancellation, acoustic shield technology, and integrated busylight for dual-ear wearing.
• Yealink UH34 Mono USB Economical plug-and-play wired USB headset with built-in call controls and Teams button, designed for budget-conscious deployments without sacrificing quality.
• Yealink MP58 E2 Teams Phone Premium business phone with Microsoft Teams integration, advanced calling capabilities, and touchscreen interface for enterprise communication.
• Yealink MP56 E2 Teams Phone Mid-range business phone with Microsoft Teams integration for mid-range enterprise communication needs.
• Yealink MP54 E2 Teams Phone Entry-level business phone with Microsoft Teams integration for standard enterprise communication.
• Shokz Opencomm UC Bone conduction UC headset with patented 7th generation technology, open-ear design, noise-canceling boom mic, 16-hour talk time, and multipoint pairing. Compatible with hearing aids.
• Sennheiser/Epos Audio D10 Phone DECT wireless headset with up to 500 feet range, Sennheiser Voice Clarity, 12 hours talk time, multiple wearing styles, and full 2-year warranty.
• Sennheiser SH 330 Over-the-head monaural headset with noise cancelling microphone, ActiveGard protection technology, and adjustable boom for optimal speech clarity.
• Sennheiser SH 230 Lightweight monaural headset with HD voice clarity, 300-degree adjustable microphone boom, ActiveGard hearing protection, and 2-year warranty.
• Plantronics Savi W8220 Office Stereo DECT headset for managing PC, mobile, and desk phone calls, with enterprise-grade DECT audio and ANC. Replaces Savi W720.
• JPL Telecom Headsets JPL Telecom branded headsets available in various configurations including wireless DECT and wired options for business communications.
• Blue Tiger Storm Plus Road Edition Utility headset designed for trucking and professional use with rugged design and extended battery life for all-day use.
• Blue Tiger Ultimate 2-in-1 convertible design headset with extended battery life, offering versatile wearing options for different work styles.
• Smart-Trek Deluxe Stereo Headset-USB Durable USB headset designed for K-12 education environments, featuring rugged steel-reinforced gooseneck microphone, leatherette ear cushions, and chew-resistant Dura-Cord.
• Sennheiser MB 660 UC MS Premium wireless headset with advanced noise cancellation for professional UC environments, featuring superior audio quality and all-day comfort.
• Sennheiser SDW 5015 DECT wireless headset with premium audio quality for office and contact center use.
• Yealink WH64 Mono UC DECT and Bluetooth hybrid wireless headset combining both wireless technologies in a single device for modern workers.
• Jabra Link 14201-43 EHS Cable EHS cable enabling remote hookswitch control with Cisco Unified IP phones (6945, 78xx, 79xx, 88xx series) for productivity enhancement when used with compatible Jabra wireless headsets.
• Jabra EHS Cable 14201-17 Electronic Hook Switch cable enabling remote control of Jabra wireless headsets with select Polycom Soundpoint IP phones for remote call answering/ending.
• APU-72 EHS Cable Electronic Hookswitch cable alternative to HL10 for various desk phones, enabling remote answering and ending of calls.
• Jabra Pro 900 Series Ear Cushions (10 Pack) 10-pack of leatherette ear cushions compatible with Jabra Pro 920 and 930 headsets for replacement and hygiene.
• Sennheiser UI770 PC and Phone Switcher Box Universal wideband interface box for connecting PC, standard phone, handset, and dictaphone, featuring Dynamic Volume control and Sound clarity system.
• Shokz Opencomm Bluetooth Bone conduction Bluetooth headset with 7th generation technology for exercise and entertainment, featuring open-ear design and crystal-clear communication.

Quantifiable outcome

• Bulk pricing reduces per-unit cost to as low as $0.72 for disposable ear covers
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Others

• Sennheiser (EPOS): Premium headset and audio equipment manufacturer whose enterprise products Mallory resells; competes at the high-end ASP tier where Mallory's premium pricing is anchored.
• Shokz: Bone conduction headset maker whose Opencomm UC product Mallory resells for accessibility and remote-worker use cases; partially overlapping brand exposure and target buyer.
• Plantronics / HP Poly: Manufacturer of Poly and legacy Plantronics headsets that Mallory resells; competes for end-customer relationships directly while also supplying Mallory's assortment.
• Yealink: Manufacturer of UC headsets and Teams phones that Mallory resells under its partnership, with growing direct and channel presence that overlaps Mallory's go-to-market.
• Jabra (GN Group): Headset manufacturer whose products (Pro 900, Evolve, EHS cables) Mallory resells; increasingly sells direct to enterprises, posing channel overlap with Mallory.

Broad incumbents

• CDW: Large, established B2B IT reseller that stocks Mallory's same headset brands across its UC hardware category, offering deeper catalog, faster fulfillment, and enterprise procurement integrations.
• Insight Enterprises: Global B2B technology solutions provider carrying Poly, Jabra, Sennheiser, and Yealink headsets alongside broader IT infrastructure, competing for enterprise headset procurement budgets.

Direct peers

• Headsets.com: Specialized online headset and headset-accessory retailer serving call centers and B2B buyers, with curated assortments from Poly, Jabra, Sennheiser, and Yealink — directly overlapping Mallory's core product and customer focus.
• 888VoIP: B2B VoIP hardware reseller carrying the same enterprise headset brands plus business phones, serving call centers and SMBs with a comparable catalog and value-bulk model to Mallory.
• VoIP Supply: Specialized distributor of VoIP and UC hardware including headsets, conference phones, and accessories from Poly, Jabra, Yealink, and Sennheiser — directly competing for the same call-center and IT-procurement buyer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/MalloryHeadsets
• Facebookfacebook.com/MalloryHeadsets
• LinkedInlinkedin.com/company/mallory-headsets

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mallory Headsets