VoIP Supply
VoIP Supply is an independent, vendor-agnostic VoIP distributor and solutions provider, founded in 2002 in Buffalo, NY, serving SMBs, enterprises, MSPs/VARs, and government customers with 6,500+ products, pre-configuration, fulfillment, and its Cloudspan platform.
- Company typePrivate
- Founded2002
- HeadquartersBuffalo, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What VoIP Supply does
VoIP Supply, LLC is an independent, vendor-agnostic VoIP distributor and solutions provider headquartered in Buffalo, New York, founded in 2002 and recently returned to private ownership. The company operates a catalog of over 6,500 products from more than 60 manufacturers — including Cisco, Poly/HP, Grandstream, Yealink, Sangoma, Jabra, Fanvil, Snom, and Patton — spanning IP desk phones, professional headsets, video conferencing, IP paging and emergency notification, gateways and ATAs, networking equipment, IP cameras, door phones, and on-premise IP PBX hardware. It explicitly positions itself as a neutral alternative to consolidators that increasingly compete with their own channel partners.
VoIP Supply firmographics
Firmographics- Name
- VoIP Supply
- Legal name
- VoIP Supply, LLC
- Website
- https://voipsupply.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- VoIP Supply is an independent, vendor-agnostic VoIP distributor and solutions provider, founded in 2002 in Buffalo, NY, serving SMBs, enterprises, MSPs/VARs, and government customers with 6,500+ products, pre-configuration, fulfillment, and its Cloudspan platform.
- Ownership category
- akta.pro rank
VoIP Supply industry classification
Industry- Product category
- VoIP Equipment Distribution
- NAICS
- Telephone Apparatus Manufacturing (33421)
- SIC
- Services-Telephone Interconnect Systems (7385), Computer Communications Equipment (3576)
- akta.pro primary industry
- VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)
- akta.pro secondary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where VoIP Supply is headquartered
LocationHeadquarters
- HQ city
- Buffalo
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
VoIP Supply business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- VoIP Hardware Sales: Revenue from selling VoIP phones, systems, headsets, networking equipment, and accessories from multiple manufacturers including Cisco, Polycom, Grandstream, Yealink, Sangoma, Fanvil, Snom, Jabra, and Patton.
- Provisioning Services: Pre-configuration, labeling, and setup services for VoIP phones and PBX systems before shipment, including consultation, remote provisioning, PBX configuration, PCI card configuration, and installation services.
- Fulfillment Services: End-to-end warehousing, logistics, and fulfillment services for service providers, MSPs, and VARs including white-label shipping and inventory management.
- Cloudspan Cloud Services: VoIP cloud services and cloud phone systems marketplace through the Cloudspan platform.
- Rental Program: Monthly rental program allowing VoIP resellers to offer customers a wide variety of VoIP products for one low monthly payment.
- Reclaim Equipment Buyback: Equipment buyback program for selling used and excess VoIP equipment back to VoIP Supply for fair market value.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard E-commerce Pricing |
| Unit Pricing | Pay-as-you-go | GSA Contract Pricing |
| Subscription | Monthly | Rental Program |
| Other | Pay-as-you-go | Provisioning Services |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
VoIP Supply product offering
Product offeringCore offering
VoIP Supply distributes VoIP hardware (desk phones, headsets, video conferencing, IP paging, gateways, networking, IP cameras, door phones, and IP PBX systems) from more than 60 manufacturers, and provides value-added services including pre-shipment provisioning, custom fulfillment with a real-time partner portal, equipment rental, and a buyback program. The company operates the proprietary Cloudspan platform for PBX management, vendor licensing, and billing, and serves as a GSA Schedule contract holder for federal, state, and local government agencies.
Product overview
VoIP Supply is a leading independent VoIP distributor and solutions provider operating since 2002, offering North America's largest VoIP-specific product catalog with over 6,500 products from over 60 manufacturers. The company's offering spans a comprehensive portfolio of VoIP hardware including phones from Cisco, Grandstream, Polycom, Yealink, Snom, and Fanvil; professional headsets from Jabra and Plantronics; video conferencing equipment; IP paging and emergency communication devices; VoIP gateways and adapters; networking equipment; IP cameras; and door phones/intercoms. Beyond product distribution, VoIP Supply provides value-added services including provisioning (pre-configuring and labeling devices before shipping), custom fulfillment with a portal for real-time tracking, equipment rental and buyback programs, and Cloudspan—a proprietary platform consolidating PBX management, vendor licensing, and billing for service providers. The company operates as a GSA contract holder serving federal, state, and local government clients, and maintains a partner program for resellers with competitive commissions and dedicated support.
Differentiator
Problem solved
Functional benefit
Brands
- Cloudspan: A platform designed to consolidate PBX management, vendor licensing, and billing into a single interface for partners.
- VoIP Insider
Products and services
- Cloudspan Platform Cloud-based platform and marketplace interface for service providers and resellers that consolidates PBX management, vendor licensing, and billing, enabling partners to compare VoIP providers and request quotes.
- VoIP Provisioning Services Service that pre-configures VoIP phones and PBX systems before shipping, pre-labels boxes with extension numbers and user names, and handles IP PBX programming and PCI telephony card installation for streamlined enterprise deployments.
- VoIP Fulfillment Services End-to-end supply chain offering for MSPs, VARs, and enterprise customers covering warehousing, white-label drop-shipping, real-time inventory and serial tracking through a custom portal, and dedicated account management.
- Rental Program Monthly subscription rental program that enables service providers and resellers to offer customers access to a wide variety of VoIP products for a single monthly payment.
- Reclaim Equipment Buyback Program Buyback program that purchases used and excess VoIP equipment from customers for fair market value, enabling partial recovery of original investment.
- Reseller Partner Program Channel program for resellers offering competitive commissions, access to multiple solution proposals, integrator opportunities for local installations, dedicated support, and access to VoIP Supply's product catalog and training resources.
- GSA Contract Services GSA Schedule contract services (Contract 47QTCA24D00BD, SIN 33411) providing qualified federal, state, and local government agencies with VoIP equipment and TAA-compliant products at discounted rates, backed by dedicated sales and support.
- Jabra Evolve3 85 and Evolve3 75 Headsets Flagship boomless professional headsets using DNN audio for voice isolation and noise cancellation, offered for enterprise call and UC environments.
- Fanvil H603W Hotel Phone Hospitality-specific IP phone with 6 programmable soft keys, built-in Wi-Fi 6, and antibacterial housing, designed for hotel guest rooms.
- Algo 8401 Single-Sided IP Clock High-visibility single-sided IP clock designed to integrate with Algo IP paging and emergency alerting systems for unified mass notification.
- Custom Fulfillment Portal and API Integration Web portal and API for service provider and VAR partners providing real-time inventory access, MAC and Serial information, provisioning updates, and integration with partner systems and workflows.
Quantifiable outcome
- Over 200,000 customers served since 2002
- +3 more outcomes
Companies that use VoIP Supply
Customer profileNamed customers5 records
Segments8 records
Ideal customer profiles5 records
VoIP Supply technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability3 records
Feature4 records
VoIP Supply partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- CiscocoreCisco is a featured brand on VoIP Supply, offering networking equipment, IP telephony devices, VoIP phones, gateways, adapters, and surveillance solutions. VoIP Supply is an authorized Cisco distributor.
- Polycom (Poly/HP)corePolycom (now part of HP Poly) is a featured brand offering VoIP phones, conference phones, video conferencing, and accessories. VoIP Supply is an Authorized Poly Partner.
- GrandstreamcoreFeatured brand offering unified communications and networking solutions including VoIP phones, gateways, facility access systems, and networking infrastructure.
- SangomacoreFeatured brand providing voice and data cards, gateways, connectivity software, FreePBX Phone Systems, and SIPStation trunking services. Multiple product subcategories available.
- YealinkcoreFeatured brand and global leader in unified communication solutions offering VoIP phones, video conferencing systems, and headsets certified for Microsoft Teams and Zoom.
- JabracoreFeatured brand by GN Netcom specializing in audio and video solutions including Evolve and Evolve2 headset series, speakerphones, and Panacast video solutions. Microsoft Teams and Zoom certified products.
- SnomcoreGermany-based VoIP manufacturer with presence in over 40 countries. Offers IP phones, conference phones, DECT phones, and accessories based on open SIP standards.
- FanvilcoreFeatured brand established in 2002, leading global manufacturer of Audio & Video IoT devices including desk phones, door phones, intercoms, paging adapters, headsets, and video conferencing.
- PattoncoreFeatured brand offering SmartNode VoIP gateways, enterprise SBCs, and virtual CPEs designed to support transition from legacy systems to ALL-IP telephony.
- Algo SolutionscoreFeatured brand and manufacturer of IP endpoints for IP paging, emergency alerting, and secure door or gate entry for UC, collaboration, and mass notification environments.
- MicrosoftcoreVoIP Supply offers Microsoft Teams Certified devices including Teams Certified Phones, Headsets, Video Conferencing, Speakerphones, SBCs, Gateways, Web Cameras, and IP Paging.
- ZoomcoreVoIP Supply offers Zoom Certified Devices including Zoom Certified phones, headsets, video conferencing, speakerphones, and web cameras for seamless Zoom integration.
- General Services Administration (GSA)coreGSA Schedule contract holder providing VoIP equipment and services to federal agencies, state and local governments, and civilian agencies under contract 47QTCA24D00BD.
- Shopper ApprovedminorCustomer review platform partnership providing 5 Star Excellence award and verified customer reviews displayed on VoIP Supply website (4.8 rating, 2,894 reviews).
- Better Business BureauminorBBB Business Profile holder with A+ accreditation for VoIP Supply LLC, providing consumer trust and business credibility verification.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
VoIP Supply competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key highlights6 records
Customer concentration
VoIP Supply social profiles
Digital presenceVoIP Supply compliance and trust
Trust signalCompliance4 records
VoIP Supply financial estimates
Financial estimateRevenue estimate
Valuation estimate
VoIP Supply leadership team
Management profileNumber of profiles
Profiles4 records
VoIP Supply funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VoIP Supply M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VoIP Supply
What does VoIP Supply do?
VoIP Supply distributes VoIP hardware (desk phones, headsets, video conferencing, IP paging, gateways, networking, IP cameras, door phones, and IP PBX systems) from more than 60 manufacturers, and provides value-added services including pre-shipment provisioning, custom fulfillment with a real-time partner portal, equipment rental, and a buyback program. The company operates the proprietary Cloudspan platform for PBX management, vendor licensing, and billing, and serves as a GSA Schedule contract holder for federal, state, and local government agencies.
Is VoIP Supply a public or private company?
VoIP Supply is a private company. It is classified as management employee owned and is currently operating.
When was VoIP Supply founded?
VoIP Supply was founded in 2002. It employs 11 to 50 people.
Where is VoIP Supply based?
VoIP Supply is headquartered in Buffalo, United States, in the North America region.
How does VoIP Supply make money?
Six revenue lines are on record. VoIP Hardware Sales are the primary driver. The others are provisioning Services, fulfillment Services, cloudspan Cloud Services, rental Program and reclaim Equipment Buyback.
Does VoIP Supply have an API?
Yes. VoIP Supply offers API integration for service providers through their Custom Fulfillment Portal. The API provides real-time access to project fulfillment progress and delivery, enabling partners to manage their business from any web-enabled device. Partners can access inventory, MAC and Serial information, and provisioning updates through this integration.
What industry is VoIP Supply in?
VoIP Supply's product category is VoIP Equipment Distribution. Its primary akta.pro industry code is HDAFAIAJ, VoIP/ATA & Integrated Voice Gateways (CPE), with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 33421 and its SIC code is 7385.