MDabroad

What MDabroad does

MDabroad is a privately-held international medical assistance and claims management firm founded in 2000, headquartered in Aventura, Florida, with operating hubs in Miami, São Paulo, and Buenos Aires serving 150+ countries. The company targets international health insurers, travel insurers, and assistance companies by consolidating clinical coordination, cost containment, claims financing, provider payments, and technology into a single contracted platform that replaces what it describes as the typical five-vendor fragmented model. Notable enterprise customers include Aetna, Cigna, UnitedHealth Group, Allianz Partners, and AXA, alongside 28+ additional insurer and assistance partner logos and 500+ directly contracted hospitals (300+ in Latin America). Scott Rosen serves as President & CEO; the company has 101-250 employees and is privately held with no disclosed funding rounds or ownership structure.

The company's core product is the MDiX Platform, an AI-powered claims adjudication engine that uses OCR for invoice data extraction, UCR benchmark validation, fraud detection, and automatic discount application, processing claims in under 5 minutes versus the industry average of 5-7 business days. Supporting modules include virtual debit card payments, a parametric payout engine integrated with Blink Parametric, provider and member portals, real-time insurer dashboards with API access, and cross-border payment rails integrated with Corpay, Flywire, Wise, and OANDA. A 2025 three-phase roadmap extends the platform into agentic AI bots, predictive analytics, white-label portal suites, a third-party API marketplace, and multi-tenant architecture. The technology stack is built on AWS and Microsoft Azure with Twilio powering multilingual 24/7/365 alarm center operations.

Revenue is generated through a mix of transaction-based claims financing (with three commercial structures: Immediate Settlement, Shared Savings, and Capitated Facility), managed services for assistance and cost containment, and subscription/recurring revenue from the MDiX technology platform offered as white-label. The company has managed $1.2B+ in claims over 26 years and reports a 52% average reduction in U.S. claims cost via Aetna PPO access (6,093 hospitals across all 50 states), hospitalist deployment, and balance-sheet financing that pays providers in 3-5 days versus the industry-standard 60-90 days. The go-to-market is direct B2B enterprise field sales targeting VP and Head of Claims-level decision-makers at multinational insurers, supplemented by partner referral channels across 12+ global assistance partners including Falck, MAPFRE, International SOS, and Global Rescue. The company holds ISO 27001, HIPAA, and GDPR certifications and operates a 20-year extended partnership with iPMI Global (originally established 2005).

Name

MDabroad

Legal name

MDabroad

Website

https://mdabroad.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

MDabroad is a privately-held international medical assistance and claims management firm, founded in 2000, that consolidates clinical coordination, cost containment, claims financing, and AI-powered claims adjudication (MDiX Platform) into a single contracted offering for international health insurers, travel insurers, and assistance companies across 150+ countries.

Ownership category

akta.pro rank

Product category

International Medical Assistance

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Hospital & Medical Service Plans (6324)

akta.pro primary industry

Claims Management, Scrubbing & Clearinghouse (HLACACAB)

akta.pro secondary industry

Copay Assistance, Patient Support & Affordability Programs (HLAEAKAI)

Keywords

• International medical assistance
• Claims financing
• Cost containment
• Claims adjudication
• Provider network management

Headquarters

HQ city

Aventura

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Claims Financing: MDabroad finances claims from its own balance sheet, paying providers in days instead of months. In return, providers offer meaningful discounts that MDabroad passes to insurers. Insurers deploy zero capital while benefiting from up to 52% savings on U.S. claims. Three commercial structures offered: Immediate Settlement (MDabroad pays provider upfront, insurer reimburses on agreed terms), Shared Savings (MDabroad negotiates discount, advances net, shares captured value), and Capitated Facility (pre-funded monthly facility with dynamic limits for high-volume partnerships).
2. Assistance Services: Clinical coordination, medical triage, physician deployment, medical evacuations, repatriation, consular support, and telemedicine consultations offered as part of the integrated assistance service stack.
3. Cost Containment Services: U.S. cost interventions including smart triage, Aetna PPO network access, hospitalist deployment, UCR benchmarking, AI adjudication, and fraud prevention — reducing U.S. claims by 52% on average.
4. MDiX Technology Platform: Technology-as-a-service including instant claims adjudication, virtual debit cards, provider portals, member portals, insurer dashboards, and cross-border payment rails — available as white-label for insurer branding.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

MDabroad provides international medical assistance, cost containment, and claims financing services for international health and travel insurers and assistance companies. Under a single enterprise contract, the company delivers clinical coordination (24/7/365 nurse triage, physician deployment, medical evacuations, repatriation, telemedicine), U.S. cost containment (Aetna PPO network access averaging 52% discount, hospitalist deployment, AI-powered claims adjudication), balance-sheet claims financing that pays providers in days rather than 60-90+ days, and the proprietary MDiX technology platform for end-to-end claims processing, virtual debit card payments, and analytics.

Product overview

MDabroad offers a unified global medical assistance and claims financing platform combining clinical coordination, cost containment, claims financing, provider payments, and technology under one roof. The core product is the MDiX Platform, which processes claims in minutes via AI-powered adjudication. This platform integrates with modular services including Assistance & Cost Containment (triage, evacuations, real-time cost intervention), Claims Financing (balance-sheet financing with up to 52% U.S. savings), Telemedicine (5-minute doctor consultations in 5 languages), Pharmacy & PBM, Parametric & Virtual Card payments, and U.S. Cost Containment (Aetna PPO network, hospitalist deployment). The company operates a global provider network of 500+ direct hospital partners and coverage across 150+ countries via vetted partners.

Differentiator

Problem solved

Functional benefit

Brands

• MDiX Platform: AI-powered claims adjudication platform that processes claims in minutes, includes OCR extraction, UCR benchmarking, fraud detection, and automated discount application.

Products and services

• MDiX Platform The core technology platform powering MDabroad's assistance and claims operations, featuring AI-powered claims adjudication in minutes, OCR-based invoice extraction, UCR benchmark validation, fraud detection, virtual debit card payments, provider portal, member portal, insurer dashboard, cross-border payment rails, real-time Benefit Verification, and parametric payout automation. Available as white-label for insurer branding.
• Assistance & Cost Containment Medical assistance service for international health insurers and assistance companies, offering nurse-led triage with under-60-second answer time, multilingual physician consultations in English, Spanish, Portuguese, German, and Italian, medical evacuations, repatriation, and U.S. cost interventions reducing claims by an average of 52%.
• Claims Financing Balance-sheet financing for healthcare providers that pays claims in 3-5 days versus the industry standard of 60-90+ days, unlocking provider discounts up to 52% on U.S. claims. Available under three commercial models: Immediate Settlement, Shared Savings, and Capitated Facility. Insurers deploy zero capital while benefiting from meaningful savings.
• Telemedicine On-demand telemedicine consultations connecting international insurer members to physicians in under 5 minutes, available in five languages. Resolves 50% of calls without an ER visit, improving outcomes and reducing loss ratios by $8,000-$25,000 per diverted case.
• Pharmacy & PBM Direct U.S. pharmacy billing through PBM (Pharmacy Benefit Management) networks where insured members pay $0 at the counter, plus a specialty pharmacy navigator service for biologics and high-cost therapies.
• Parametric & Virtual Card Payments Virtual debit card issuance for instant member reimbursements and upfront provider payments, eliminating out-of-pocket burden and wire-transfer delays. Integrated with Blink Parametric for auto-triggered payouts on flight delays and lost luggage without manual claims filing.
• U.S. Cost Containment Comprehensive U.S. hospital cost management combining smart triage (50% fewer ER visits), Aetna PPO network access delivering 52% average discounts across 6,093 hospitals in all 50 U.S. states, hospitalist deployment for inpatient management reducing average length of stay by 2.3 days, and AI-powered UCR benchmarking adjudication.
• Provider Network Global provider network with 500+ directly contracted hospitals (300+ in Latin America), Aetna PPO access covering 6,093 U.S. hospitals across all 50 states, and vetted partner coverage across 150+ countries. Includes concierge-level coordination with named relationships at facilities including Mayo Clinic, Cleveland Clinic, Johns Hopkins, and others.
• Reliability & Operations 24/7/365 assistance operations delivered from three global offices (Miami, São Paulo, Buenos Aires) covering Americas time zones, with operators speaking English, Spanish, Portuguese, German, and Italian. MDabroad states 26 years of operation with zero days offline.

Quantifiable outcome

• U.S. claims cost reduced by an average of 52% through Aetna PPO network access, hospitalist deployment, and claims financing.
• +6 more outcomes

Named customers28 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature9 records

Partnerships

15 partnerships are on record, tiered core and minor.

• iPMI GlobalcoreStrategic or Co-development Partner · 26 November 2025iPMI Global and MDabroad extended their partnership celebrating 20 years of collaboration focused on healthcare access and cost management. The partnership extension aims to improve digital claims processing, expand into emerging markets, and utilize predictive analytics to control healthcare costs.
• Aetna (CVS Health)coreTechnology or IntegrationMDabroad provides direct access to the Aetna PPO network delivering an average 52% discount on U.S. hospital charges across all 50 states, covering 6,093 hospitals. This is a core component of MDabroad's U.S. cost containment offering.
• FalckminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations when members call from countries where MDabroad does not operate directly.
• MAPFREminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• International SOSminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• Global RescueminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• Crisis24minorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• CONNEX AssistanceminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• LGA AssistanceminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• AMA GlobalminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• First AssistanceminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• CEGA GroupminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• MARM AssistanceminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• Australasian AssistanceminorStrategic or Co-development PartnerGlobal assistance partner providing local coordination in regions outside MDabroad's direct operations.
• Blink ParametriccoreTechnology or IntegrationIntegrated with Blink Parametric for auto-triggered payouts on flight delays and lost luggage — no manual claims process required. When a flight delay is detected or luggage goes missing, payout happens automatically via virtual card or bank transfer.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• International SOS: The world's largest medical and travel security assistance company, providing 24/7 clinical coordination, evacuations, and cost containment to multinational insurers and corporates — directly overlapping MDabroad's core service line and customer base.
• Global Rescue: Provider of medical, security, and travel risk assistance services to travelers, enterprises, and insurers worldwide. Direct peer in assistance, evacuations, and provider-network coordination.
• Crisis24 (a GardaWorld company): Integrated risk management, travel risk, and medical assistance provider serving multinational corporates and insurers. Competes with MDabroad on assistance coordination, evacuations, and security-medical bundles.
• Collinson (Collinson Group): Owner of assistance brands such as Collinson Assistance and a travel insurance / airport lounge platform. Already a customer/partner of MDabroad and a direct competitor in international travel medical assistance.
• CEGA Group: Global provider of air ambulance, medical assistance, and claims management services for insurers and corporates. Direct peer in international medical assistance, evacuations, and claims adjudication.
• Falck Global Assistance: International assistance provider operating ambulance, medical, and travel assistance services worldwide. Direct competitor in cross-border medical assistance and evacuations — also a partner of MDabroad.

Broad incumbents

• Allianz Partners: Global assistance, travel insurance, and health provider under the Allianz umbrella. Already a customer/partner of MDabroad and a direct competitor across international assistance and cost containment for its own insurance products.
• AXA Partners (AXA Assistance): Global assistance and insurance arm of AXA, offering medical assistance, travel, and cost containment worldwide. Comparable to MDabroad as both a customer relationship and a competitor with broader geographic and capital reach.
• Aetna International (CVS Health): International health insurance arm of CVS Health. Provides its own assistance and provider network globally — comparable to MDabroad as both a strategic partner (PPO network access) and a competitor offering in-house alternatives.
• Cigna Healthcare International: Multinational health insurer offering international private medical insurance and assistance services to individuals and corporates globally. Both a customer/partner of MDabroad and a competitor with internal assistance capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MDabroad
• Facebookfacebook.com/mdabroadinternational

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MDabroad