Kendox
Kendox AG is a privately held Swiss enterprise content management and document process automation vendor selling its proprietary Kendox InfoShare platform (cloud and on-premise) with deep ERP, CRM, and Microsoft 365 integrations to mid-market and enterprise customers across the DACH region in manufacturing, trade, logistics, and the public sector.
- Company typePrivate
- Founded2004
- HeadquartersOberriet, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Kendox does
Kendox AG is a privately held Swiss enterprise content management and document process automation vendor founded in 2004 and headquartered in Oberriet, Canton of St. Gallen. The company sells its proprietary Kendox InfoShare platform as both a cloud service (delivered from its own virtual data centers in Germany and Switzerland) and an on-premise deployment, targeting mid-market and enterprise customers across the DACH region in industry and manufacturing, trade and e-commerce, services and logistics, and public institutions including schools and universities. The platform combines a core document management system (digital binders, invoice processing, document control, legally compliant archiving) with add-on modules (ActiveInfo for cross-system data exchange, P2P for digital procurement, iFine for cross-departmental workflows) and the newer Kendox InfoShare Inbox and Kendox KI Lösungen AI capabilities for automated document filing and process automation.\n\nKendox monetizes through a mix of cloud subscriptions, perpetual on-premise software licenses, professional services billed weekly against its price list, and fee-based training. It distributes primarily through an ecosystem of over 60 certified partners across Germany, Austria, and Switzerland, supplemented by direct enterprise sales led by its group management team and supported by webcasts, online demos, and industry events. The portfolio is differentiated by deep, pre-built integrations with SAP (S/4HANA Cloud, Business ByDesign, Business One, Cloud for Customer), Microsoft (D365 Business Central, D365 Finance, D365 CRM), Oracle NetSuite, Salesforce, and GUS OS, plus native connectors to Microsoft Teams, SharePoint, and Power Automate. Compliance posture is anchored by ISO 9001, ISO/IEC 27001, OHSAS 18001, ISO 14001, VOI PK-DML, IDW PS 880, and Swiss GeBüV certifications.\n\nThe group operates through wholly-owned subsidiaries in Oberhausen and Puchheim (Germany), Vienna (Austria), and Kragujevac, Serbia (the latter functioning as the engineering center), and is led by founder Manfred Terzer (Group CEO) alongside a CFO, CTO, and two Group Executive Directors. While revenue is not publicly disclosed, a 2021 debt facility from Pride Capital Partners indicates the company has prioritized funding cloud sales growth rather than dilutive equity financing. Recent product launches (InfoShare Inbox in 2025 and the KI Lösungen AI platform in 2026) signal a strategic pivot toward embedding AI-driven automation into the existing DMS base rather than expanding the headline addressable market.
Kendox firmographics
Firmographics- Name
- Kendox
- Legal name
- Kendox AG
- Website
- https://kendox.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kendox AG is a privately held Swiss enterprise content management and document process automation vendor selling its proprietary Kendox InfoShare platform (cloud and on-premise) with deep ERP, CRM, and Microsoft 365 integrations to mid-market and enterprise customers across the DACH region in manufacturing, trade, logistics, and the public sector.
- Ownership category
- akta.pro rank
Kendox industry classification
Industry- Product category
- Enterprise Document Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ)
Keywords
Where Kendox is headquartered
LocationHeadquarters
- HQ city
- Oberriet
- HQ country
- Switzerland
- HQ region
- Europe
Offices5 records
Markets served
Kendox business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Cloud/Subscription Services: Cloud-based document management and process automation services delivered from company's own virtual data centers in Germany and Switzerland. Standardized and individually customizable cloud solutions.
- Software Licensing: On-premise software licensing with professional services for implementation. Services billed based on actual work done according to current price list.
- Professional Services: Implementation, training, and support services. Pricing per current price list, billed weekly. Support services including cloud maintenance windows.
- Training Services: InfoShare training programs including user training, ECM legacy data integration, process management, and administrator training. Offered as fee-based courses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise Cloud Solutions |
| One time/ perpetual license | Multi-year contract | On-Premise Licensing |
| Unit Pricing | Pay-as-you-go | Training Services |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Kendox product offering
Product offeringCore offering
Kendox develops and sells the Kendox InfoShare document management system (DMS) and related process automation modules as both cloud and on-premise solutions for mid-market and enterprise customers. The core offering enables enterprise-wide digitization of document-centric workflows, including digital binders, invoice processing, document control, legally compliant archiving, and AI-powered automated filing, with deep pre-built integrations into Microsoft 365, SAP, Oracle NetSuite, Salesforce, and other ERP/CRM platforms.
Product overview
Kendox is a document management and process automation solutions provider offering a platform-plus-modules architecture centered on Kendox InfoShare as the core DMS. The product portfolio consists of: (1) Kendox InfoShare - the main document management system available as cloud and on-premises, providing core capabilities for digital binders, invoice processing, document control, and compliant archiving; (2) AI-powered components including Kendox InfoShare Inbox for automated document filing and the dedicated Kendox KI Lösungen AI Solutions platform; (3) Specialized modules P2P (digital procurement), iFine (cross-departmental workflows), and ActiveInfo (data exchange); and (4) Cloud ECO Standard Solutions - a suite of pre-configured integrations connecting InfoShare with major ERP/CRM platforms including SAP (S/4HANA Cloud, Business ByDesign), Microsoft (D365 Business Central, D365 Sales), Oracle NetSuite, Salesforce, and GUS OS. The Microsoft 365 integration layer connects with Teams, SharePoint, and Power Automate. The company also offers optional services like Kendox Capture Service (SQUEEZE) for document processing and actaSign for digital signatures.
Differentiator
Problem solved
Functional benefit
Brands
- Kendox InfoShare: Cloud and on-premises document management system (DMS) for digital document management and process automation.
- ActiveInfo
- P2P
- iFine
- Cloud ECO Standard Solutions
Products and services
- Kendox InfoShare
Quantifiable outcome
- Reduced manual document handling and error rates through AI-powered automation
- +2 more outcomes
Companies that use Kendox
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Kendox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability3 records
Feature10 records
Kendox partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core and supporting.
- SAPcoreKendox provides Cloud ECO Standard solutions for SAP platforms including SAP S/4HANA Cloud, SAP Business ByDesign, SAP Business One, and SAP Cloud for Customer. Deep integration enabling document management within SAP environments.
- MicrosoftcoreKendox offers Cloud ECO Standard solutions for Microsoft platforms including Microsoft D365 Business Central, D365 Finance, D365 CRM. Integration with Microsoft Teams, SharePoint, and Power Automate for seamless document workflows.
- Oracle NetSuitecoreKendox provides Cloud ECO Standard solutions for Oracle NetSuite enabling document management and process automation within NetSuite ERP environment.
- SalesforcecoreKendox offers Cloud ECO Standard solutions for Salesforce enabling document management integration with CRM workflows.
- GUS ERP GmbHcoreKendox provides Cloud ECO Standard solutions for GUS OS & FIMOX enabling document management for GUS ERP customers.
- united hoster GmbHcorePrimary data center provider for cloud services operating in Germany. Provides server infrastructure and hosting services for Kendox cloud operations.
- accompio Datacenter GmbHsupportingSecondary data center provider for cloud services in Germany providing disaster recovery and redundancy.
- exaSys AGcorePrimary data center provider for cloud services operating in Switzerland. Provides server infrastructure and hosting services for Kendox cloud operations.
- Rechenzentrum Ostschweiz AGsupportingSecondary data center provider for cloud services in Switzerland providing disaster recovery and redundancy.
- DEXPRO Solutions GmbHsupportingOptional cloud service provider for Kendox Capture Service (SQUEEZE) for document processing and capture services.
- axelity agsupportingOptional cloud service provider for digital signatures using actaSign solution.
- Bitkom e.V.supportingGerman digital industry association membership for industry representation and networking.
- Cloud Ecosystem e.V.supportingCloud ecosystem association membership demonstrating commitment to cloud standards and collaboration.
- IAMCP Switzerland e.V.supportingInternational Association of Microsoft Channel Partners Switzerland membership for partner ecosystem development.
- VOI - Verband Organisations- und Informationssysteme e.V.supportingGerman association for organizations and information systems, demonstrating compliance and industry standards.
- Kreditschutzverband von 1870supportingAustrian credit protection association membership for business credit risk management.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Kendox competitors and assessment
Company assessmentDirect peers
- DocuWare: DocuWare is a Germany-based document management and workflow automation provider selling cloud DMS to mid-market and enterprise customers across Europe and North America. It is a directly comparable peer in product (DMS + workflows), customer segment (mid-market/enterprise), and geography (DACH stronghold with global expansion).
- ELO Digital Office: ELO Digital Office is a German ECM/DMS vendor offering the ELO Professional and ELOenterprise platforms with deep ERP integrations. Directly comparable on product (ECM/DMS), target customer (DACH mid-market and enterprise), and partner-led GTM.
- d.velop: d.velop is a German DMS/ECM provider specializing in document-centric process automation with strong Microsoft 365 and SAP integration. Closely comparable on product category, vertical focus (DACH manufacturing, services, public sector), and Microsoft-ecosystem-led GTM motion.
- M-Files: M-Files is a Finland-headquartered intelligent document management platform with metadata-driven automation and AI capabilities. Comparable on product (DMS with process automation and AI-driven classification) and mid-market/enterprise customer profile; differs in being more international.
- Fabasoft: Fabasoft is an Austrian ECM and digital records management vendor with strong public sector and regulated-industry presence across DACH. Closely comparable on ECM/DMS product, regulatory certifications, and DACH geographic focus.
- Laserfiche: Laserfiche is a US-headquartered ECM and process automation platform with cloud and on-premises offerings for enterprise and public sector. Comparable on product (DMS + workflow automation), regulated-vertical certifications, and channel-led GTM.
Broad incumbents
- OpenText (Documentum / Content Services): OpenText is a global enterprise information management incumbent offering Documentum and Content Services alongside a much broader portfolio. Overlaps with Kendox in enterprise ECM, compliance/archiving, and regulated verticals but at much larger scale and broader footprint.
- Microsoft SharePoint / Microsoft 365: SharePoint, embedded in Microsoft 365, is the default document management layer for many enterprises and a core integration point for Kendox InfoShare. Functions as both an ecosystem partner and the most significant broad incumbent competitor via bundled storage, compliance, and Power Automate workflows.
Regional players
- windream: windream is a German DMS vendor focused on document management, archiving, and workflow for DACH enterprise and public sector. Comparable product offering; smaller geographic footprint and primarily Germany-focused.
Emerging players
- iManage: iManage is a document and email management platform specialized for legal, professional services, and financial services. Adjacent peer with overlapping DMS+workflow capability and AI-powered document automation, but with a sharper vertical focus than Kendox.
Market position
Weaknesses1 record
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Kendox social profiles
Digital presenceKendox compliance and trust
Trust signalCompliance10 records
Kendox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kendox leadership team
Management profileNumber of profiles
Profiles6 records
Kendox subsidiaries and ownership
Company hierarchySubsidiaries4 records
Kendox funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kendox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kendox
What does Kendox do?
Kendox develops and sells the Kendox InfoShare document management system (DMS) and related process automation modules as both cloud and on-premise solutions for mid-market and enterprise customers. The core offering enables enterprise-wide digitization of document-centric workflows, including digital binders, invoice processing, document control, legally compliant archiving, and AI-powered automated filing, with deep pre-built integrations into Microsoft 365, SAP, Oracle NetSuite, Salesforce, and other ERP/CRM platforms.
Is Kendox a public or private company?
Kendox is a private company. It is classified as management employee owned and is currently operating.
When was Kendox founded?
Kendox was founded in 2004. It employs 11 to 50 people.
Where is Kendox based?
Kendox is headquartered in Oberriet, Switzerland, in the Europe region.
How does Kendox make money?
Four revenue lines are on record. Cloud/Subscription Services are the primary driver. The others are software Licensing, professional Services and training Services.
Who are Kendox's main competitors?
Direct peers on record are DocuWare, ELO Digital Office, d.velop, M-Files, Fabasoft and Laserfiche. Broad incumbents are OpenText (Documentum / Content Services) and Microsoft SharePoint / Microsoft 365. windream is listed as a regional player. iManage is listed as an emerging player.
Does Kendox have an API?
Yes. Kendox offers platform integration capabilities and API access. The Kendox InfoShare platform provides integration with Microsoft 365 including Power Automate, SharePoint, and Teams. The company operates a Partner Portal (portal.kendox.com) providing partner access to documentation and resources. Specific API documentation, endpoints, authentication methods, or developer portal details are not explicitly detailed in the available source material. Developer documentation is at portal.kendox.com.
What industry is Kendox in?
Kendox's product category is Enterprise Document Management Software. Its primary akta.pro industry code is HDAEAGAJ, Content Governance, Compliance, Retention & eDiscovery. Its NAICS code is 5132 and its SIC code is 7372.