What BAUD Telecom Company does

BAUD Telecom Company, operating as BTC Networks (بُعد للإتصالات), is a privately held Saudi Arabian ICT systems integrator founded in 1977 in Jeddah. The company delivers end-to-end information and communications technology solutions across nine service lines: data centers (Tier III/IV design with 99.99% uptime), cloud services (multi-cloud and hybrid across AWS, Azure, Google Cloud, Oracle Cloud), AI/ML-powered cybersecurity with a 24/7 SOC, customer experience and contact center platforms, unified collaboration, managed services in three subscription tiers (Essential, Professional, Enterprise), converged networks (LAN, WAN, SD-WAN, WiFi 6/6E), physical security with AI video analytics, and low-current systems. Sub-brands TecMan (تك مانج) and Emadha (إمضاء) house managed security and government-certified digital signature offerings respectively.

The technology stack is built on certified infrastructure and partnerships with more than 100 global vendors including Cisco, Oracle, Huawei, Microsoft, Palo Alto, Fortinet, AWS, Splunk, CrowdStrike, Avaya, Genesys, and Verint, integrated by BTC's own engineering teams. Notable platform-level capabilities include Tier III/IV data centers with 99.999% SLA delivery (Aramco), sub-millisecond response times for banking workloads (Riyad Bank), 10PB+ healthcare data storage across 500+ hospitals, court digitization across 150 sites (Ministry of Justice), and contact center modernization across 600+ bank branches (Samba). Compliance posture is anchored by ISO 27001:2022, ISO 9001:2015, ISO 37001:2016, SOC 2, HIPAA, Achilles (Aramco), NCA, and MSSP Tier 2 (achieved June 2025).

BTC's revenue is generated through a mix of project-based systems integration and professional services, recurring managed services contracts, hardware and software resale with margin, and data center colocation / hosting. Pricing is quote-based and not publicly disclosed. The go-to-market is direct enterprise field sales supported by named account teams across four Saudi offices (Jeddah HQ, Riyadh, Al Khobar, Medina) and co-sell motions with global technology partners, primarily targeting Saudi government ministries, security forces, banks, healthcare providers, energy companies, and large enterprises. The customer base of 500+ includes Saudi Aramco, Samba Financial Group, Riyad Bank, the Ministry of Justice, the Ministry of Health, the National Guard, GACA, and Dr. Sulaiman Al Habib Medical Group, with the company positioning itself as a Vision 2030-aligned digital transformation partner.

Name

BAUD Telecom Company

Legal name

شركة بُعد للاتصالات (BTC Networks)

Website

https://btc.com.sa

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

BTC Networks is a Saudi Arabian ICT systems integrator founded in 1977, delivering data centers, cloud, cybersecurity, contact center, networking, and managed services to government ministries, banks, healthcare providers, and large enterprises across Saudi Arabia.

Ownership category

akta.pro rank

Product category

Enterprise ICT Systems Integration

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Enterprise ICT integration
• Data center services
• Managed cybersecurity services
• Cloud infrastructure solutions
• Unified communications systems

Headquarters

HQ city

Jeddah

HQ country

Saudi Arabia

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. ICT Systems Integration and Professional Services: Design, deployment, and integration of enterprise IT and telecommunications infrastructure for government and corporate clients. Includes project-based professional services for data center buildouts, network infrastructure, cybersecurity deployments, and digital transformation engagements. Services are delivered across Saudi Arabia to large enterprise and government organizations.
2. Managed Services: Ongoing managed services contracts providing infrastructure management, security monitoring, cloud management, backup and disaster recovery, help desk support, and application support. Provided in tiered packages (Basic, Professional, Enterprise) with monthly recurring billing and 24/7 support options.
3. Hardware and Software Licensing Resale: Resale and integration of third-party hardware and software from technology partners (Cisco, Oracle, Huawei, Palo Alto, Microsoft, etc.) as part of comprehensive ICT solutions. Revenue generated through markup on equipment and licensing procurement.
4. Data Center Colocation and Hosting: Enterprise data center facilities with high availability (Tier III/IV) providing colocation, hosting, and related managed infrastructure services with SLA guarantees up to 99.999%.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

BAUD Telecom Company (BTC Networks) is an enterprise ICT systems integrator that designs, deploys, integrates, and manages data centers, cloud infrastructure, cybersecurity, contact centers, unified communications, networking, physical security, and low-voltage systems for government ministries, financial institutions, healthcare providers, and large corporations in Saudi Arabia. Revenue is generated through project-based ICT systems integration and professional services, recurring managed services contracts (Basic/Professional/Enterprise tiers), Tier III/IV data center colocation and hosting with SLAs up to 99.999%, and resale of third-party hardware and software from 100+ global technology partners including Cisco, Oracle, Huawei, Microsoft, AWS, and Palo Alto Networks.

Product overview

BTC Networks (بُعد للإتصالات) is an IT solutions integrator providing comprehensive technology services to enterprises and government organizations in Saudi Arabia. Rather than a single unified software platform, the portfolio comprises nine distinct service lines offered as integrated solutions: Data Centers (Tier III+ design with 99.99% uptime), Cloud Services (public/private/hybrid across AWS, Azure, Google Cloud), Cybersecurity (AI-powered with 24/7 SOC), Customer Experience (AI contact centers), Unified Collaboration, Managed Services, Converged Networks, Physical Security (AI-powered surveillance), and Low Current Systems. These services are delivered as a coordinated suite, with technology partnerships spanning 100+ global vendors including Cisco, Microsoft, Oracle, Palo Alto, AWS, and others, enabling end-to-end digital transformation for clients across government, banking, healthcare, energy, and retail sectors.

Differentiator

Problem solved

Functional benefit

Brands

• TecMan (تك مانج): Cybersecurity solutions brand offering advanced security solutions with round-the-clock monitoring, threat intelligence, and incident response.
• Emadha (إمضاء)

Products and services

• Data Centers Enterprise-grade data center solutions with Tier III/IV design standards and 99.99% uptime guarantee, providing server infrastructure, storage systems, networking, cooling, power distribution, and physical security for government, financial, healthcare, and enterprise clients in Saudi Arabia. Includes colocation and hosting services with SLA guarantees up to 99.999%.
• Cloud Services Scalable multi-cloud and hybrid cloud infrastructure services across AWS, Microsoft Azure, Google Cloud, Oracle Cloud, and IBM Cloud, providing IaaS, PaaS, SaaS, and DaaS offerings, plus cloud migration, backup, optimization, and managed cloud services for enterprise and government clients.
• Cybersecurity (TecMan) AI/ML-powered cybersecurity solutions delivered under the TecMan sub-brand, including next-generation firewall, web application firewall, identity and access management, real-time threat monitoring, network threat detection, endpoint detection and response, vulnerability assessment, data protection, email and web security, cloud security, and 24/7 Security Operations Center with behavioral analytics and threat hunting. Operates under MSSP Tier 2 status.
• Customer Experience AI-enabled omni-channel contact center solutions providing cloud contact center capabilities, multi-channel engagement, CRM integration, AI chatbots, speech analytics, automatic call distribution, interactive voice response, screen recording, quality management, workforce management, and social media integration with conversational AI and sentiment analysis.
• Unified Collaboration Modern unified communications and collaboration platforms including high-definition video conferencing with screen sharing and recording, team instant messaging, virtual desktop infrastructure, webinars, internet telephony, document collaboration, call control, and unified messaging integrated with Slack, Zoom, Cisco Webex, Microsoft Teams, and Google Meet.
• Managed Services Comprehensive IT management and support services covering infrastructure management, application support, security monitoring, cloud management, backup and disaster recovery, and 24/7 help desk support, delivered in Essential, Professional, and Enterprise tiers with monthly recurring billing, dedicated account management, and 24/7 monitoring options.
• Converged Networks Next-generation network infrastructure converging data, voice, and video on unified platforms including LAN/WAN, high-performance WiFi 6/6E wireless, software-defined networking, SD-WAN, network automation, intent-based networking, zero-trust access, and unified communications infrastructure.
• Physical Security Comprehensive physical security systems including IP surveillance cameras, access control with card readers and biometrics, intrusion detection, perimeter security, and AI-powered video analytics with face recognition, license plate recognition, object detection, and behavior analysis.
• Low Current Systems Low-voltage infrastructure including structured cabling (Cat6/Cat6A/Fiber), fire alarm systems, building automation with HVAC and lighting control, public address systems, data center cabling, nurse call systems, and cable management with TIA/EIA compliance.
• Emadha Digital Signature Emadha (إمضاء) is a government-certified digital signature sub-brand providing secure document authentication and electronic transaction solutions for compliance with Saudi government e-signature requirements.

Quantifiable outcome

• Operational cost reduction of up to 40% through data center solutions
• +6 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability11 records

Feature5 records

Partnerships

80 partnerships are on record, tiered core and major.

• CiscocoreTechnology or IntegrationBTC Networks is a Cisco partner providing networking, cybersecurity, collaboration, data center, and contact center solutions. Cisco technologies featured prominently across all major projects including court digitization (Ministry of Justice), Samba Bank contact center, and enterprise networks. Co-participation in LEAP 2023, Cisco Partner Summit 2021 and 2023.
• OraclecoreTechnology or IntegrationOracle cloud infrastructure, database, and enterprise solutions integrated as part of comprehensive ICT deployments for enterprise and government clients.
• HuaweicoreTechnology or IntegrationHuawei networking and next-generation services and digital solutions featured at LEAP 2023 alongside BTC Networks.
• MicrosoftcoreTechnology or IntegrationMicrosoft cloud, productivity, and collaboration platforms integrated into enterprise solutions. Azure and Microsoft 365 featured in cloud and collaboration services.
• Palo Alto NetworkscoreTechnology or IntegrationNext-generation firewall and cybersecurity solutions providing AI-powered threat prevention, zero trust policy, and advanced application control.
• FortinetcoreTechnology or IntegrationCybersecurity solutions including network threat detection, next-generation firewall, and security operations center capabilities.
• F5 NetworksmajorTechnology or IntegrationApplication delivery and security solutions integrated into enterprise infrastructure.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS public cloud deployment and management as part of BTC's multi-cloud and hybrid cloud solutions.
• Microsoft AzurecoreTechnology or IntegrationAzure public cloud services integrated into BTC's hybrid and multi-cloud managed services offerings.
• Google CloudcoreTechnology or IntegrationGoogle Cloud platform services included in BTC's multi-cloud and cloud optimization solutions.
• AvayamajorTechnology or IntegrationContact center and unified communications solutions including Avaya Aura and Avaya IX platforms.
• GenesysmajorTechnology or IntegrationCustomer experience and contact center solutions with AI-driven speech analytics and omni-channel capabilities.
• ZoommajorTechnology or IntegrationZoom contact center and collaboration platform integrated into unified communications and customer experience solutions.
• SlackmajorTechnology or IntegrationEnterprise messaging and collaboration platform integrated into unified communications offerings.
• VMwaremajorTechnology or IntegrationData center virtualization, hyperconverged infrastructure, and cloud management solutions.
• Dell EMCmajorTechnology or IntegrationEnterprise storage, servers, and data center infrastructure solutions.
• Juniper NetworksmajorTechnology or IntegrationEnterprise networking, switching, routing, and SD-WAN solutions.
• Aruba (HPE)majorTechnology or IntegrationWireless networking (WiFi 6/6E), wired switching, and SD-WAN solutions.
• Extreme NetworksmajorTechnology or IntegrationHigh-performance enterprise networking, switching, and wireless solutions.
• NetAppmajorTechnology or IntegrationEnterprise data storage, data fabric, and cloud-connected storage solutions.
• IBMmajorTechnology or IntegrationIBM cloud, data center infrastructure, and enterprise software solutions.
• HPE (Hewlett Packard Enterprise)majorTechnology or IntegrationEnterprise servers, storage, networking, and edge computing solutions.
• Motorola SolutionsmajorTechnology or IntegrationMission-critical communications, radio systems, and public safety solutions.
• SiemensmajorTechnology or IntegrationBuilding management systems, industrial automation, and low-current infrastructure solutions.
• Bosch SecuritymajorTechnology or IntegrationPhysical security systems including CCTV, access control, and fire alarm solutions.
• SamsungmajorTechnology or IntegrationCommercial display, mobile devices, and security technology solutions.
• LGmajorTechnology or IntegrationCommercial displays, signage solutions, and security technology products.
• Axis CommunicationsmajorTechnology or IntegrationIP-based network cameras, video analytics, and physical security surveillance solutions.
• HikvisionmajorTechnology or IntegrationVideo surveillance, access control, and perimeter security solutions.
• Dahua TechnologymajorTechnology or IntegrationIP cameras, NVRs, access control, and video surveillance systems.
• HoneywellmajorTechnology or IntegrationBuilding management, fire safety, physical security, and industrial automation solutions.
• Check PointmajorTechnology or IntegrationNext-generation firewall, threat prevention, and cybersecurity platform solutions.
• SophosmajorTechnology or IntegrationEndpoint protection, network security, and managed threat response solutions.
• McAfeemajorTechnology or IntegrationCybersecurity, endpoint security, and threat intelligence solutions.
• KasperskymajorTechnology or IntegrationAntivirus, endpoint security, and cybersecurity solutions.
• Trend MicromajorTechnology or IntegrationHybrid cloud security, network defense, and endpoint protection.
• Semanatec (Broadcom)majorTechnology or IntegrationEnterprise security and endpoint protection solutions.
• ThalesmajorTechnology or IntegrationData protection, encryption, and identity management solutions.
• CrowdStrikemajorTechnology or IntegrationCloud-native endpoint protection, threat intelligence, and zero trust security.
• CyberArkmajorTechnology or IntegrationIdentity security, privileged access management, and least privilege solutions.
• SplunkmajorTechnology or IntegrationBTC and Splunk co-hosted a cybersecurity resilience event in Jeddah. Splunk SIEM and security analytics platform used for monitoring and analytics.
• VerintmajorTechnology or IntegrationQuality assurance, speech analytics, and workforce management for contact centers.
• SprinklrmajorTechnology or IntegrationOmni-channel customer experience and social media management platform.
• SestekmajorTechnology or IntegrationConversational AI and speech analytics for contact center automation.
• GenetecmajorTechnology or IntegrationVideo surveillance management, access control, and physical security platform.
• Schneider ElectricmajorTechnology or IntegrationData center power distribution, cooling, and building management solutions including APC by Schneider Electric.
• LegrandmajorTechnology or IntegrationLow-current infrastructure, structured cabling, and building automation solutions.
• CorningmajorTechnology or IntegrationFiber optic cables and high-density data center cabling infrastructure.
• CommScopemajorTechnology or IntegrationStructured cabling, fiber connectivity, and network infrastructure solutions.
• PanduitmajorTechnology or IntegrationPhysical infrastructure, structured cabling, and network connectivity solutions.
• Johnson ControlsmajorTechnology or IntegrationBuilding management, HVAC control, fire safety, and physical security solutions.
• Poly (Plantronics)majorTechnology or IntegrationVideo conferencing, audio devices, and unified communications endpoints.
• PolycommajorTechnology or IntegrationVideo and voice collaboration endpoints for enterprise communications.
• SennheisermajorTechnology or IntegrationProfessional audio equipment for conference rooms and unified communications.
• ShuremajorTechnology or IntegrationProfessional microphones and audio systems for conference and collaboration environments.
• Harman (Samsung)majorTechnology or IntegrationProfessional audio, video, and lighting systems for commercial environments.
• BiampmajorTechnology or IntegrationProfessional audio, video, and conferencing systems for enterprise collaboration.
• NexansmajorTechnology or IntegrationPower and data cables, fiber optic solutions, and structured cabling systems.
• BarcomajorTechnology or IntegrationVideo projection, display solutions, and wireless presentation systems.
• NECmajorTechnology or IntegrationDisplay solutions, projectors, and communication technologies.
• Red HatmajorTechnology or IntegrationOpen-source cloud, container, and DevOps platform solutions.
• ManageEnginemajorTechnology or IntegrationIT management and security operations tools integrated into managed services offerings.
• NagiosmajorTechnology or IntegrationIT infrastructure monitoring and alerting for managed services.
• ServiceNowmajorTechnology or IntegrationIT service management, workflow automation, and ITSM platform for managed services.
• BMC SoftwaremajorTechnology or IntegrationEnterprise IT management, mainframe, and workload automation solutions.
• SolarWindsmajorTechnology or IntegrationNetwork and systems management, monitoring, and IT operations tools.
• CienamajorTechnology or IntegrationOptical transport, network optimization, and fiber connectivity solutions.
• EmersonmajorTechnology or IntegrationIndustrial automation, power management, and facility management solutions.
• General ElectricmajorTechnology or IntegrationIndustrial IoT, power systems, and aviation technology solutions.
• PanasonicmajorTechnology or IntegrationProfessional video, security cameras, and unified communications devices.
• QmaticmajorTechnology or IntegrationQueue management and customer flow solutions.
• Edwards (Carrier)majorTechnology or IntegrationFire detection, notification, and life safety systems.
• SITAmajorTechnology or IntegrationAir transport IT and communications solutions for aviation sector clients.
• Infinera (Coriant)majorTechnology or IntegrationOptical networking, transport networks, and coherent optical solutions.
• Arista NetworksmajorTechnology or IntegrationCloud-scale networking, data center switching, and routing solutions.
• HyteramajorTechnology or IntegrationProfessional radio, LTE, and mission-critical communications devices.
• HikvisionmajorTechnology or IntegrationIP-based video surveillance, access control, and security management platforms.
• Oracle CloudcoreTechnology or IntegrationOracle Cloud Infrastructure (OCI) integrated into BTC's cloud solutions for enterprise workloads.
• Cisco WebexcoreTechnology or IntegrationWebex contact center and collaboration platform deployed for customer experience solutions.
• ResecuritymajorGTM or Marketing PartnerBTC Networks was honored as Partner of the Year by Resecurity at Black Hat MEA 2025, recognizing excellence in cybersecurity partnership. Resecurity provides AI-driven cybersecurity intelligence and protection solutions.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Regional players

• El Seif Group (IT & Systems Integration arm): Major Saudi conglomerate with an IT and systems integration business serving government, defense, and large enterprise clients in the Kingdom. Comparable customer base and project-based delivery model to BTC.

Direct peers

• Saudi Business Machines (SBM): IBM-affiliated Saudi systems integrator delivering enterprise servers, storage, software, and managed services to government and large Saudi corporates. Highly comparable to BTC's data center and infrastructure integration business.
• STC (Saudi Telecom Company): Saudi Arabia's incumbent telecom operator with a large enterprise and government IT services arm (solutions by stc). Directly comparable to BTC as a Saudi-based provider of integrated ICT, cloud, cybersecurity, and managed services to ministries and large enterprises.
• NourNet: Saudi-based IT services and systems integration company focused on enterprise networking, cybersecurity, and managed services for government and corporate clients in the Kingdom.
• 2P Perfect Presentation: Saudi IT solutions provider covering enterprise networking, data center, security, and managed services for government and enterprise. Direct regional competitor in the Saudi mid-to-large enterprise segment.
• Al Moammar Information Systems (MIS): Established Saudi IT company providing enterprise software, infrastructure, cloud, and managed services to government ministries, healthcare, and financial institutions across the Kingdom.
• Gulf Business Machines (GBM): Regional systems integrator and IBM partner headquartered in the Gulf, delivering enterprise IT infrastructure, cloud, security, and managed services to banks, governments, and large enterprises. Closest regional SI peer to BTC in scope and customer profile.
• MDS Computers (MDS SI): Long-standing Middle East systems integrator with deep presence in Saudi Arabia, offering enterprise IT, networking, data center, and managed services. Competes head-to-head with BTC for large enterprise and ministry contracts.
• Mobily (Etihad Etisalat): Second-largest Saudi telecom operator offering enterprise ICT, cloud, and managed services to government and corporate customers. Overlaps directly with BTC's enterprise and government go-to-market in the Kingdom.

Emerging players

• Help AG (MENA): Regional cybersecurity specialist delivering managed security, SOC, and consulting services across the GCC, including Saudi Arabia. Comparable to BTC's TecMan cybersecurity and MSSP Tier 2 offerings, though narrower in scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/btc.network
• LinkedInlinkedin.com/company/btc-networks

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BAUD Telecom Company