ChapterSpot

What ChapterSpot does

re:Members, operating legally under the entity name re:Members and formerly branded as ChapterSpot, provides a Salesforce-native CRM platform purpose-built for fraternities and sororities and adjacent associations. The core offering combines a customized instance of Salesforce CRM for headquarters staff with a chapter-specific member portal that is custom-branded, permission-aware, and synchronized in real time with the underlying CRM. The platform is extended by a suite of add-on modules: Choice Finance (formerly greekbill) and Unified Finance (formerly Billhighway) for payment processing, a Housing solution for property and expense management, and a Fundraising module for chapters, alumni, and foundations. The company also offers re:Members AMS and AMS Platform (formerly Impexium) as association management solutions, plus a Chapter Performance offering, reflecting consolidation of acquired brands under the re:Members umbrella following a 2024 multi-phased rebrand.

The business operates an enterprise SaaS model: customers subscribe to the CRM platform on annual, quote-based contracts that bundle implementation, data migration, and ongoing managed services with a dedicated Client Success Manager. Go-to-market is a consultative enterprise field-sales motion with a "Request a Demo" funnel targeting professional staff at fraternal and association headquarters. Marketing is content-led — blog, guides, webinars, case studies, and industry events — and the company surfaces more than 30 named national fraternity and sorority logos, indicating depth of penetration within a tightly defined vertical. Operationally, re:Members maintains U.S. offices in Troy, Michigan and McLean, Virginia, with the firm registered as a private for-profit entity founded in 2009 and headcount in the 11–50 range.

Revenue is not publicly disclosed, no funding rounds are documented in the source material, and there is no evidence of AI/ML capability embedded in the product; competitive differentiation rests on domain specialization, Salesforce-platform integration, switching costs from customized implementations, and bundled managed services rather than on artificial intelligence.

Name

ChapterSpot

Legal name

re:Members

Website

https://chapterspot.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

re:Members (formerly ChapterSpot) provides a Salesforce-native CRM platform with a chapter-specific member portal for U.S. fraternities, sororities, and associations, sold via enterprise subscriptions that bundle implementation, payments, housing, and fundraising modules.

Ownership category

akta.pro rank

Product category

Nonprofit CRM Software

akta.pro primary industry

Social CRM & Community Engagement Platforms (HDAEAFAF)

akta.pro secondary industries

CRM Implementation & Customization Services (BPAEAGAC), CRM Managed Services & Support (BPAEAGAD)

Keywords

• Fraternal CRM software
• Chapter management platform
• Member portal solutions
• Fraternity sorority tools
• Nonprofit CRM platform

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. CRM Platform Subscription: Subscription-based CRM platform for fraternal organizations, including implementation support and ongoing managed services. Pricing appears quote-based as typical enterprise SaaS.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

ChapterSpot (now re:Members CRM) sells an integrated CRM and chapter management platform built natively on Salesforce for fraternities and sororities. The platform pairs a Salesforce-based CRM for headquarters staff with a custom-branded, chapter-specific member portal that syncs data in real time. It bundles complementary modules for payments, finance, housing, and fundraising into one suite sold to national fraternal organizations.

Product overview

re:Members (formerly ChapterSpot) offers a platform-plus-modules architecture for fraternal and association organizations. The core offering is the CRM Platform (formerly ChapterSpot), built on Salesforce with a chapter-specific member portal. This core platform integrates with additional modules including Housing, Fundraising, Choice Finance (formerly greekbill), and Unified Finance (formerly Billhighway) for payments and finance. For associations, the company offers re:Members AMS (formerly Impexium) and AMS Platform as association management solutions, plus Chapter Performance for chapter management. The platform emphasizes real-time data integration between Salesforce CRM and the member portal, with custom branding, user permissions, and access to Salesforce AppExchange.

Differentiator

Problem solved

Functional benefit

Products and services

• re:Members CRM (formerly ChapterSpot CRM) Nonprofit CRM platform for fraternal organizations, built on Salesforce with a chapter-specific member portal; provides member management, events, billing, payments, and finance capabilities for headquarters staff and members of fraternities and sororities.
• Choice Finance (formerly greekbill) Payment solution designed for fraternities and sororities, formerly known as greekbill, integrated with the re:Members CRM platform.
• Unified Finance (formerly Billhighway) Finance and payment processing solution for fraternal organizations, formerly known as Billhighway.
• Housing Housing expense control and property management solution for fraternal organizations.
• Fundraising Fundraising solution for chapters, alumni, and foundations within fraternal organizations.
• re:Members AMS (formerly Impexium) Association Management System for professional staff at association organizations, formerly known as Impexium.
• re:Members AMS Platform Alternative association management platform option for associations.
• Chapter Performance (formerly Billhighway) Technology tools to help association chapters perform better, formerly known as Billhighway.

Quantifiable outcome

• Trusted by leading fraternal organizations including major national fraternities and sororities

Named customers33 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• SalesforcecoreTechnology or IntegrationStrategic technology partnership - solution is built on Salesforce CRM platform. Salesforce is described as a global innovator used by over 50,000 non-profits. re:Members has customized Salesforce to feel designed for fraternal organizations.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Personify: Provider of association and member-based organization software (including the Wild Apricot and MemberClicks products). Competes head-to-head with re:Members AMS for association CRM, member engagement, and event-management deals.
• Wild Apricot: A widely used all-in-one membership management platform for small-to-mid associations and member-based organizations. It targets the same association/fraternal buyer with member databases, events, payments, and a member portal — competing with re:Members' AMS and CRM offerings.
• MemberSuite: Cloud-based association management software serving professional and trade associations with member, event, and finance management. Targets similar mid-market association customers and overlaps with re:Members' association business.
• Aptify: Enterprise association management software for large professional, trade, and member-based associations. Competes for larger AMS deals and represents an alternative to re:Members AMS Platform at the upper end of the association market.
• MemberClicks: Association management software offering member databases, event management, email marketing, and payments to small and mid-sized associations. Competes with re:Members AMS in the lower end of the association market and overlaps with fraternal-adjacent associations.
• Fonteva: Salesforce-native association management system (AMS) targeting associations and member-based organizations. Like re:Members, Fonteva builds on the Salesforce platform and directly competes for the same association-vertical CRM and AMS deals, including fraternal-adjacent customers.

Emerging players

• Glue Up: All-in-one membership management and engagement platform for associations, chambers, and member-based organizations. Offers CRM, events, payments, and member portals — directly competing with re:Members in the broader association vertical.
• Hello Club: Membership management platform targeting clubs, societies, and member-based organizations including fraternal and community groups. Competes with re:Members CRM and member portal at the smaller-chapter and club end of the fraternal market.
• GrowthZone: Association management software focused on chambers of commerce, trade, and professional associations. Provides member CRM, event management, and billing — competing with re:Members AMS for association customers with similar operational needs.

Broad incumbents

• Salesforce: The underlying CRM platform on which re:Members is built and a strategic technology partner. Salesforce serves the broader nonprofit and association market with its own Nonprofit Cloud and AppExchange ecosystem, making it both a dependency and a partial competitor at the platform layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/chapterspot
• LinkedInlinkedin.com/company/chapterspot

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ChapterSpot