Family Caregiver Alliance

What Family Caregiver Alliance does

Family Caregiver Alliance (FCA) is a San Francisco-based 501(c)(3) nonprofit organization that provides expert support, resources, and guidance to family caregivers of adults with physical and cognitive impairments, including Alzheimer's disease, other dementias, Parkinson's, stroke, and traumatic brain injury. Direct family support services — including assessment, care planning, direct care skills training, wellness programs, respite, and legal/financial consultation vouchers — are delivered to caregivers in the greater San Francisco Bay Area, while FCA's National Center on Caregiving operates a national policy, advocacy, and information function.

The organization's core technology stack is centered on CareNav, a proprietary online dashboard at fca.carenav.org that consolidates services and resources for individual caregivers based on a registration-driven questionnaire, and the Caregiver HelpHub, a web-based assessment portal that returns personalized recommendations across senior living, home care, dementia care, legal/financial matters, and caregiver support via a short survey. These are supplemented by the Family Care Navigator and Services by State directories, an expert-reviewed multilingual fact sheet library (English, Chinese, Korean, Spanish, Tagalog, Vietnamese), in-person and online support groups (including LGBTQ+ caregiver-specific groups), and a calendar of educational events and classes. The Best Programs for Caregiving directory and Professional Resources hub extend FCA's reach to program providers, researchers, and healthcare professionals.

FCA's business model is that of a donation- and grant-funded nonprofit: all core services are provided free of charge to caregivers, with revenue sourced from individual and corporate donations (processed via Network for Good), grants from foundations and corporate funders such as Genentech, and limited professional services in the Bay Area. Distribution is primarily self-serve digital (CareNav, HelpHub, directory tools) supplemented by referral partnerships with the federally-administered Eldercare Locator, Area Agencies on Aging, Openhouse, NAELA, GLMA, Lambda Legal, and SAGE. There is no disclosed pricing tier, subscription, or fee-for-service revenue model.

Name

Family Caregiver Alliance

Legal name

Family Caregiver Alliance

Website

https://caregiver.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Caregiver Alliance is a San Francisco-based nonprofit that provides free resources, digital tools (CareNav, HelpHub), support groups, and direct services to family caregivers of adults with chronic and cognitive conditions, operating nationally with direct service delivery in the SF Bay Area.

Ownership category

akta.pro rank

Product category

Caregiver Support Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Family Caregiver Coaching, Education & Support (HSABAIAI)

Keywords

• Caregiver support services
• Caregiver education resources
• Elder care coordination
• Nonprofit caregiver advocacy
• Dementia care support

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: FCA operates as a nonprofit organization funded primarily through donations from individuals, corporations, and charitable foundations. The organization solicits donations through its website via Network for Good.
2. Grants and Awards: FCA receives funding through grants from organizations such as Genentech for specific programs and fact sheet updates. The organization also receives support through its finances, grants & awards programs.
3. Professional Services (Minimal): For San Francisco Bay Area residents, FCA provides direct family support services for caregivers of those with Alzheimer's disease, stroke, traumatic brain injury, Parkinson's, and other debilitating disorders that strike adults.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Family Caregiver Alliance (FCA) is a national nonprofit organization that provides direct services, education, and policy advocacy for family caregivers of adults with chronic, disabling health conditions such as Alzheimer's, dementia, Parkinson's, stroke, TBI, MS, and ALS. Its core offerings include the CareNav personalized digital dashboard, the Caregiver HelpHub self-assessment tool, expert-reviewed fact sheets and publications, support groups, and direct care planning services delivered through its Bay Area Caregiver Center.

Product overview

Family Caregiver Alliance operates as a nonprofit service organization offering a portfolio of interconnected digital and direct-service products. The core digital platform centers on CareNav (a personalized online dashboard) and the Caregiver HelpHub (an assessment and guidance portal), which work together to deliver tailored recommendations and connect caregivers to resources. Supporting these platforms are educational products including a library of fact sheets and publications, support groups (including LGBTQ+-specific groups), events and classes, and the Family Care Navigator for nationwide resource location. Direct services are provided through the Bay Area Caregiver Center, while the Best Programs for Caregiving and Professional Resources extend the organization's reach to program providers and healthcare professionals.

Differentiator

Problem solved

Functional benefit

Brands

• CareNav: A simple tool designed by FCA to help families navigate the caregiving journey by consolidating connections, services, and resources in one place. Users register and answer questions to receive a free online dashboard with personalized information matching their caregiving needs.
• Caregiver HelpHub

Products and services

• CareNav

Quantifiable outcome

• FCA Impact Report 2022-2025 documents meaningful progress in reaching caregivers with the right support at the right time

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• OpenhousecoreStrategic or Co-development PartnerPartnership with Openhouse to provide the LGBTQ Caregiver Support Group for San Francisco Bay Area or California caregivers, as well as an online support group called 'LGBTQ+ Community Support: Caregiving for our Families and Friends'. FCA and Openhouse collaborate to address the unique challenges faced by LGBTQ+ caregivers.
• Eldercare LocatorcoreChannel Partner/ Reseller/ DistributorFCA partners with Eldercare Locator (Administration for Community Living) to connect caregivers with local Area Agency on Aging's Family Caregiver Support Program, providing information, assistance, and services to caregivers.
• National Academy of Elder Law Attorneys (NAELA)minorChannel Partner/ Reseller/ DistributorFCA refers caregivers to NAELA for finding elder care attorneys who can also provide mediation services for families dealing with caregiving legal issues.
• Gay and Lesbian Medical Association (GLMA)minorChannel Partner/ Reseller/ DistributorFCA refers LGBTQ+ caregivers to GLMA for referrals to LGBTQ+-sensitive medical professionals in many areas of the country.
• Lambda LegalminorChannel Partner/ Reseller/ DistributorFCA includes Lambda Legal as a resource for LGBTQ+ caregivers dealing with legal issues and discrimination, particularly in employment situations and healthcare.
• SAGEminorChannel Partner/ Reseller/ DistributorFCA partners with SAGE (Services & Advocacy for GLBT Elders) and references their Long-Term Care Equality Index for Consumers as resources for LGBTQ+ seniors and caregivers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• National Council on Aging: A national nonprofit focused on improving the health and economic security of older adults. Comparable to FCA in providing caregiver and aging-related resources and in operating national programs in partnership with Area Agencies on Aging.
• Alzheimer's Association: The Alzheimer's Association is the largest national nonprofit addressing a specific condition that drives a significant share of FCA's caregiver population. Comparable in offering caregiver support groups, educational resources, and a 24/7 helpline, though focused on dementia rather than the full spectrum of adult-onset conditions.
• AARP: AARP is a large, established membership organization serving older Americans and their families, with extensive caregiver-focused content, tools, and policy advocacy. Broader in scope than FCA but overlapping substantially in caregiver resources and national policy influence.

Direct peers

• Wellthy: Wellthy is a venture-backed care concierge and caregiver support platform that helps families coordinate care for aging and chronically ill loved ones. Directly comparable to FCA's CareNav in providing organized, personalized caregiver support, but operates on a paid, employer/insurer-sponsored model rather than donations.
• Caregiver Action Network: A national nonprofit providing education, peer support, and resources to family caregivers across all conditions. Closely matches FCA's mission of supporting family caregivers broadly, with comparable free-resource, digital-first distribution.
• Eldercare Locator (Administration for Community Living): A federally funded public service connecting older adults and caregivers to local Area Agency on Aging services. Directly comparable to FCA's Services by State and Family Care Navigator directories, and an active channel partner of FCA.
• Rosalynn Carter Institute for Caregivers: An institute focused on supporting both family and professional caregivers through research, training, and advocacy initiatives. Comparable to FCA's National Center on Caregiving function and its professional training/professional resources portfolio.
• National Alliance for Caregiving: A national nonprofit focused on advancing family caregiving through research, innovation, and policy advocacy. Closely comparable to FCA in mission, research output, and policy advocacy footprint, with overlapping caregiver support resources.

Emerging players

• Honor Technology: Honor operates a tech-enabled home care network serving aging adults and their family caregivers. Comparable to FCA in serving the caregiver ecosystem, but overlaps only partially since FCA does not directly deliver in-home care services.

Regional players

• Openhouse: Openhouse is a San Francisco-based nonprofit providing housing, programs, and services for LGBTQ+ seniors, and is an FCA partner on the LGBTQ Caregiver Support Group. Regionally overlapping with FCA's Bay Area direct services and a key partner in FCA's LGBTQ+ caregiver offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CaregiverAlly

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Caregiver Alliance