Setton Consulting

What Setton Consulting does

Setton Consulting is a New York City-based managed IT services provider (MSP) founded circa 2010-2011 and led by founder/CEO Michael Setton. Operating from a Midtown Manhattan headquarters at 225 W 35th St, the firm delivers an outsourced IT department - including 24/7 monitoring, help desk, network and server management, backup and disaster recovery, Azure management, Microsoft 365 administration, VoIP, cybersecurity, and fractional CIO services - primarily to small and mid-sized businesses (10-200 employees) in Manhattan and Brooklyn, with remote support extending nationwide. The technology stack is built entirely on mainstream third-party platforms (Microsoft 365, Azure, Hyper-V, VMware, hosted VoIP, email security, layered cybersecurity tools) rather than proprietary systems, with Setton's value-add being implementation, integration, security hardening, and ongoing management of those platforms.

The company monetizes through three streams: (1) flat-rate monthly subscriptions bundling the full managed IT stack with no per-incident fees; (2) project-based engagements covering cloud migration, network assessments, virtualization, IT relocation, and security assessments; and (3) specialized consulting such as Azure advisory, VoIP implementation, and fractional CIO services. Pricing is not publicly disclosed; customer acquisition runs through direct and inside sales, a 15-minute consultative call offered on the website, organic SEO/content, social media, and Google Reviews-driven social proof. Customer base spans professional services, real estate, legal (a primary vertical), wholesale/manufacturing, and insurance, with named clients including Blue Apron (enterprise), Hill, Betts and Nash (mid-market legal, customer since 2018), and G Mason Group (SMB professional services). Reported operational metrics include an average response time under 8 minutes and a 99.3% CSAT across 149 reviews in a 90-day window, with stated 98% client satisfaction across the firm's 14-year history. Compliance posture spans HIPAA, PCI-DSS, SOC 2 Type 2, and GDPR alignment as advisory services rather than audited certifications of Setton itself.

Commercially, Setton Consulting is a privately held, founder-owned firm with no institutional funding, no disclosed subsidiaries, no M&A activity, and no recorded leadership changes in the input data. Distribution is exclusively direct; there are no resellers, channel partners, or marketplace listings. Geographic reach is regional (NYC onsite) plus national remote delivery for cloud-based clients. The most material recent strategic shifts are a deepening into cybersecurity-adjacent services (cyberliability insurance, security assessments, endpoint/email security), formalization of compliance-aligned offerings across HIPAA/PCI-DSS/SOC 2/GDPR, and early evidence (April 2026 testimonial) of helping clients implement third-party AI tooling such as Claude.

Name

Setton Consulting

Legal name

Setton Consulting

Website

https://settonconsulting.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Setton Consulting is a privately-held, founder-owned managed IT services provider based in Midtown Manhattan, delivering outsourced IT, cybersecurity, cloud (Microsoft 365 and Azure), VoIP, and fractional CIO services on flat-rate subscriptions to SMB and mid-market businesses in NYC.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

Service Desk & Help Desk Services (BPAEAJAA), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Managed IT services
• IT consulting
• Cybersecurity services
• Cloud migration
• VoIP solutions

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Recurring): Full outsourced IT department delivered as a flat-rate monthly subscription covering help desk, network management, server support, cybersecurity, Microsoft 365 management, backup/disaster recovery, and strategic planning. All services included in one monthly rate with no per-incident charges.
2. IT Projects (Project-Based): One-time project services including cloud migration (Azure, Microsoft 365, Google Workspace), network assessments and design, desktop/server virtualization, IT security assessments, IT relocation services, workstation and server upgrades, and disaster recovery planning.
3. Specialized Consulting Services: Additional billable services including Azure consulting, VoIP implementation, fractional CIO services, and employee security training. These are offered as add-on or standalone engagements beyond the core managed services subscription.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Setton Consulting is a New York City-based managed IT services provider (MSP) that delivers a complete outsourced IT department under a flat-rate monthly subscription. The core offering bundles 24/7 help desk support, network and server management, Microsoft 365 administration, Azure cloud management, backup and disaster recovery, VoIP phone systems, fractional CIO advisory, and layered cybersecurity into a single monthly engagement. Project-based services such as cloud migration, network assessments, desktop virtualization, and VMware consulting are offered alongside the recurring managed services subscription.

Product overview

Setton Consulting is a New York City-based managed IT services provider (MSP) offering a unified portfolio of technology services designed for businesses across Manhattan, Brooklyn, and the greater NYC area. The core offering is Managed IT Services, which integrates 24/7 monitoring, help desk support, network management, server support, Azure management, backup and disaster recovery, remote team support, Microsoft 365 management, fractional CIO services, and VoIP phone systems into a single flat-rate monthly subscription. Complementing this core are IT Projects (cloud migration, network assessments, desktop virtualization, VMware consulting, IT relocation), Cybersecurity Services (cyber insurance, security assessments, email security), and Cloud Solutions (hosted email, desktop virtualization, hosted VoIP). The company serves professional services, real estate, legal, wholesale/manufacturing, and insurance industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive outsourced IT support covering 24/7 monitoring, help desk, network and server management, cybersecurity, Microsoft 365 administration, backup and disaster recovery, and strategic planning delivered as a single flat-rate monthly subscription for NYC businesses.
• IT Help Desk Responsive technical support service providing rapid incident response, remote and onsite troubleshooting, and proactive desktop monitoring for workstations, network devices, and servers.
• Network Management Continuous network monitoring, performance optimization, firewall and security management, wireless network design, and strategic planning for business network infrastructure.
• Server Support Managed server support including 24/7 monitoring, security patching, backup verification, performance optimization, and infrastructure planning for physical and virtual server environments.
• Azure Consulting Microsoft Azure strategy, migration, architecture design, security configuration, and cost optimization services for businesses transitioning to or optimizing cloud infrastructure.
• Backup and Disaster Recovery Comprehensive backup and disaster recovery solutions including automated cloud backups, encrypted data protection, disaster recovery planning, business continuity, and failover systems.
• Remote Team IT Support IT support services designed for distributed and hybrid workforces, including secure VPN setup, device management, collaboration platform support, and endpoint protection for remote employees.
• Microsoft 365 Management Complete Microsoft 365 administration including configuration, user management, security hardening, backup solutions, performance optimization, and employee training and adoption support.
• Fractional CIO Services Strategic IT leadership providing IT roadmap development, budget planning, technology alignment, vendor management, cybersecurity planning, and business continuity strategy for businesses without a full-time CIO.
• VoIP Business Phone Systems Hosted and on-premises VoIP solutions offering unified communication with voice, video, messaging, call encryption, mobile integration, and disaster recovery features.
• IT Projects Project-based consulting services including cloud migration, network assessments, desktop virtualization, VMware setup, IT relocation, security assessments, and technology planning.
• Cloud Solutions Cloud-based solutions including hosted email, desktop virtualization, hosted VoIP, cloud backup, and hosted business applications for flexible, scalable business operations.
• Azure Migration Services Structured migration services moving on-premises infrastructure to Microsoft Azure with assessment, planning, secure data transfer, identity configuration, and post-migration optimization.
• Email Migration Services Professional email platform migration services transitioning from Exchange, Google Workspace, or other platforms to Microsoft 365 or G Suite with data integrity and minimal downtime.
• Microsoft 365 Migration Services Complete migration of email, files, user accounts, permissions, and collaboration tools to Microsoft 365 with staged migration strategies and post-migration optimization.
• Network Assessments Comprehensive network evaluation covering performance review, security assessment, architecture evaluation, hardware assessment, compliance review, and wireless network evaluation.
• Desktop Virtualization Services VDI and server virtualization services enabling cloud-based desktop access from any device, anywhere, using VMware or Hyper-V platforms.
• VMware Setup and Consulting Expert VMware virtualization implementation and consulting for desktop and server environments with ongoing management and optimization.
• Cybersecurity Services Integrated cybersecurity including cyberliability insurance support, Microsoft 365 security assessments, IT security assessments, endpoint protection, and email security.
• Email Security Advanced email protection including encryption, spam filtering, phishing prevention, and unified threat management for secure business communications.

Quantifiable outcome

• Average response time under 8 minutes
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Vivio: San Francisco-based MSP focused on SMB and mid-market managed IT, cloud, and security. Comparable service portfolio and recurring-revenue model, though operating in a different regional market.
• Net Friends: North Carolina-based MSP delivering managed IT, cloud, and security services to SMBs with a similar subscription-style model. Comparable in size and recurring-revenue structure, though operating in a different region.
• Electric AI: NYC-based tech-forward MSP serving SMBs with IT support, security, and device management. Comparable NYC metro focus and SMB target market, distinguished by a more software-led delivery model.
• ThrottleNet: St. Louis-based MSP offering managed IT, cybersecurity, cloud, and VoIP services to SMBs. Comparable size and recurring flat-rate service model, though operating in a different metropolitan market.
• PCH Technologies: Long Island/NYC area MSP offering managed IT, cloud, cybersecurity, and VoIP to SMBs. Comparable geography, service portfolio, and customer profile to Setton Consulting.
• eMazzanti Technologies: Hoboken, NJ-based MSP serving NYC metro SMB and mid-market customers with managed IT, cybersecurity, and cloud services. Directly comparable in size, geography, and target verticals (legal, professional services) to Setton Consulting.

Broad incumbents

• Ntiva: Virginia-based national MSP providing managed IT, cybersecurity, and cloud services to SMB and mid-market. Larger scale and broader geographic reach than Setton, but overlapping service portfolio and target segments.
• All Covered: Konica Minolta's national managed IT and workplace services division. Overlaps with Setton's managed workplace, help desk, and cloud offerings but serves a broader enterprise and SMB base nationwide.
• Integris: National MSP with full managed IT, cybersecurity, and compliance services across multiple US regions. Comparable service breadth and SMB/mid-market focus but operates at significantly greater scale.
• Impact Networking: Multi-state managed IT, document management, and workflow services provider. Larger scale and broader geography than Setton, with overlapping managed services and SMB focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SettonConsult
• Facebookfacebook.com/SettonConsulting
• LinkedInlinkedin.com/company/setton-consulting

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Setton Consulting