What PCH Technologies does

PCH Technologies is a privately held managed service provider (MSP) and managed security service provider (MSSP) headquartered in Pennsauken, New Jersey, serving small and mid-sized businesses across the Mid-Atlantic and Southeast US (NJ, DE, PA, MD, FL) with regional offices in Wilmington (DE), Philadelphia (PA, sited inside the Netrality Data Center), and Fort Lauderdale (FL). The firm's core services are delivered on recurring monthly contracts and span Managed IT Support, Co-Managed IT, Cloud Services, IT Consulting, and a layered cybersecurity stack including ransomware protection, dark web monitoring, firewall management, incident response, disaster recovery, and 24/7 employee security training.

The technology backbone is built on the third-party SKOUT cybersecurity platform, which provides AI- and behavioral-based endpoint detection and response, network security monitoring with SIEM, and Microsoft 365 threat monitoring, all backed by SKOUT's 24/7/365 Security Operations Center. PCH complements SKOUT with a Generative AI / LLM service line positioned as implementation and advisory work, and a Cork-powered cyber warranty program that adds a financial-risk-transfer layer to the managed security offering for SMB clients. No proprietary AI models, patents, or in-house R&D are disclosed.

Commercially, PCH runs a sales-led, discovery-call-based go-to-market targeting SMB and mid-market customers, with quote-based custom pricing and a mix of remote help desk and on-site delivery. Customer evidence is dominated by long-tenured SMB accounts (PJW Restaurant Group cited as a 20+ year client) across Financial Services, Manufacturing, Transportation, Local Government, Professional Services, Non-Profit, Hospitality, Retail, and Agriculture verticals, supported by multi-year recognition on CRN's MSP 500 (2018, 2021–2026) and Channel Futures / Channel Partners MSP 501. In 2025 the firm was acquired by Evergreen and now operates as part of Lyra Technology Group.

Name

PCH Technologies

Legal name

PCH Technologies

Website

https://pchtechnologies.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

PCH Technologies is a privately held NJ-based MSP and MSSP delivering managed IT, co-managed IT, cybersecurity, cloud, and Generative AI services on recurring contracts to SMB and mid-market clients across NJ, DE, PA, MD, and FL.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Security Operations Center (SOC) as a Service (BPAEADAB), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• Managed IT services
• Cybersecurity services
• Co-managed IT
• Cloud computing services
• IT consulting

Headquarters

HQ city

Sewell

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support services provided on a subscription or contract basis, covering network management, server management, remote monitoring, maintenance, and help desk services for SMB and mid-market clients.
2. Cybersecurity Services: Recurring cybersecurity services including cyber risk assessments, email security, ransomware protection, dark web monitoring, firewall management, endpoint protection, incident response, and 24/7 SOC monitoring. Delivered as managed security services (MSSP).
3. Cloud Services: Cloud migration and management services including cloud backup, Office 365 support, Azure backup, and data center colocation.
4. IT Consulting & Professional Services: Advisory and consulting services, IT strategy assessments, compliance consulting, and project-based implementations.
5. Cyber Warranty Program: Cyber warranty program powered by Cork, providing financial protection/warranties against cyber incidents for small business clients, offered as an add-on service.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

PCH Technologies is a Managed Service Provider (MSP) and Managed Security Services Provider (MSSP) delivering outsourced IT support, co-managed IT, cybersecurity, cloud, ransomware protection, Microsoft Office 365 support, IT consulting, and Generative AI services to small and mid-market businesses. Services are delivered through remote help desk, on-site engagements, and a 24/7 Security Operations Center, primarily across New Jersey, Delaware, Pennsylvania, Maryland, and Florida.

Product overview

PCH Technologies is a Managed Service Provider (MSP) and Managed Security Services Provider (MSSP) offering a comprehensive portfolio of IT and cybersecurity services. The core offerings include Generative AI, Cybersecurity, Managed IT Support, Co-Managed IT Services, Cloud Services, IT Consulting, and Ransomware Protection. The company complements these with specialized security modules powered by SKOUT (Endpoint Protection, Office 365 Security Monitoring, and Network Security Monitoring), as well as supporting services including Dark Web Monitoring, Firewall Management, Mobile Device Support, Disaster Recovery, Incident Response, Employee Training, and Remote IT Support. PCH positions itself as both an MSP and MSSP, integrating security-focused capabilities alongside traditional IT management services.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Outsourced managed IT support providing network management, server management, remote monitoring, maintenance, and help desk services for SMB and mid-market clients across NJ, DE, PA, MD, and FL.
• Co-Managed IT Services Shared IT management model that supplements a client's in-house IT staff with external expertise, allowing businesses to maintain control over technology strategy while receiving external support.
• Cybersecurity Services Comprehensive cybersecurity protection including cyber risk assessments, email security, ransomware defense, firewall management, endpoint protection, dark web monitoring, incident response, and 24/7 SOC monitoring for SMB and mid-market clients.
• Cloud Services Cloud migration and management services including cloud backup, Azure backup, Office 365 support, and data center colocation to reduce IT expenses and enable organizational growth.
• IT Consulting Advisory and consulting services that analyze a client's network and technology capabilities to provide clear guidance for organizational success, including IT strategy assessments and compliance consulting.
• Microsoft Office 365 Support Support services for Microsoft Office 365 ensuring seamless solutions and constant availability, including cloud mailbox support, admin management, and security monitoring.
• Ransomware Protection Proactive ransomware protection services designed to stop ransomware attacks before they occur, including endpoint protection, backup, and incident response.
• Generative AI Services AI services covering Generative AI and Large Language Models (LLMs) to help businesses implement AI solutions.
• Dark Web Monitoring Services Deep and dark web monitoring that regularly checks for references to a client's business name or personal information to help prevent data breaches.
• Firewall Installation & Management Hardware firewall installation and ongoing management including firmware updates, remote monitoring, real-time security alerts, and configuration maintenance.
• Disaster Recovery Services Cloud-based backup and business continuity solutions ensuring critical data protection and rapid recovery following disasters.
• Cybersecurity Incident Response Cybersecurity incident response planning including proactive threat detection, auditing systems, investigation protocols, and recovery procedures.
• Employee Cybersecurity Training Comprehensive employee education including 360 Defense Reviews, custom coursework, phishing simulations, and ongoing security awareness training.
• Remote IT Support

Quantifiable outcome

• Ranked #15 on Channel Futures MSP 501 List for 2023
• +1 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature3 records

Partnerships

One partnership is on record.

• SKOUT (Cybersecurity Platform)coreTechnology or IntegrationSKOUT is the cybersecurity technology platform powering PCH's endpoint protection, network security monitoring, and Office 365 security services. SKOUT provides the AI-driven security platform and 24/7 SOC that PCH leverages to deliver managed security services to clients.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Arctic Wolf: National MDR/MSSP providing 24/7 SOC-as-a-service, vulnerability management, and compliance. A scaled competitor to PCH's security stack, often cited as the standard for outsourced SOC services to the mid-market.
• Kaseya: Provider of MSP management software (RMM, PSA), security tooling, and IT Complete platform used by thousands of MSPs globally. Operates upstream of PCH as a vendor partner, and increasingly competes downstream through integrated security/IT offerings.
• ConnectWise: Major provider of PSA, RMM, and cybersecurity solutions to the MSP ecosystem. Like Kaseya, ConnectWise is both a tooling partner and an indirect competitor as it expands managed security and integrated services.
• eSentire: Established pure-play MSSP offering 24/7 SOC, MDR, and threat response services to mid-market organizations. Competes with PCH's security stack at the upper end of PCH's mid-market segment and serves as a benchmark for what a scaled MSSP operation looks like.

Direct peers

• Blackpoint Cyber: MSSP providing 24/7 SOC, endpoint detection, and managed security services delivered through an MSP partner channel. Directly comparable to PCH's SKOUT-backed MSSP offering and increasingly competing for the same SMB security wallet.
• CMIT Solutions: Franchise-based MSP/MSSP network serving SMBs and mid-market with managed IT, cybersecurity, and compliance services. Direct competitor to PCH in the SMB outsourced IT space, with a multi-region franchise model and a comparable 24/7 help desk offering.
• Corsica Technologies: Mid-Atlantic-based MSP/MSSP providing managed IT, cybersecurity, and compliance services to SMB and mid-market clients. Highly comparable to PCH in geography, vertical mix (financial services, healthcare, professional services), and combined MSP+MSSP positioning.
• NetGain Technologies: Regional MSP/MSSP headquartered in the Midwest serving SMB and mid-market with managed IT, cloud, and cybersecurity. Comparable service portfolio and target customer to PCH, and an active consolidator in the managed services space.
• Dataprise: Mid-market and enterprise MSP/MSSP serving the Mid-Atlantic and across the US with managed IT, cybersecurity, and cloud services. Closely comparable to PCH in service mix (managed IT + MSSP) and target customer profile, but with a much larger headcount and broader geographic footprint.

Emerging players

• ITsavvy: Mid-market MSP and technology reseller with growing managed security, cloud, and AI services. Comparable in customer profile (SMB to mid-market) and emerging managed-AI positioning that overlaps with PCH's generative AI offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCp2TwXI0L0ihxd4M-Zd7Glg
• Facebookfacebook.com/pchtechnologies2015
• LinkedInlinkedin.com/company/pch-technologies
• Xx.com/pchtechnologies

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PCH Technologies