Markt POS

What Markt POS does

Markt POS, operating legally as POS Retail Software LLC, is a US-based point-of-sale provider founded in 2006 and headquartered in Charlotte, NC. The company targets independent grocery stores and specialty food retailers across nine identified verticals: specialty grocery markets, butcher shops, fish markets, delis, grocerants, international and ethnic markets, organic and natural food stores, co-ops, and produce markets. Its disclosed customer base exceeds 1,000 stores, with $1B+ in annual transaction volume reportedly processed through the platform. The company is privately held, founder-led (Luke Henry, Founder; Joel Henry, Head of Product), and has not disclosed institutional funding or revenue.

The product is a cloud-based POS with hybrid offline capability, an open API, and a modular architecture encompassing Back Office, E-commerce, Self-Checkout, Payment Processing, Inventory Management, Customer Loyalty, Employee Time Clock, Gift Cards, and House Accounts. Hardware integrations are certified with Zebra (scanners and in-counter scanner scales), CAS (label-printing and deli scales), Ingenico and Verifone (PIN pads and EMV terminals), Datalogic (scanner scales), and Epson (printers). The platform ships four proprietary AI Assistants — Marketing, Support, Site, and Commerce — that apply generative AI, computer vision/OCR, process automation, anomaly detection, knowledge retrieval, and optimization across text, image, and structured-data modalities to handle promotional scheduling, customer SMS support, AI-native website discoverability, and invoice-to-shelf-tag automation.

Revenue is generated through four streams: tiered SaaS subscriptions (Starter at $49/month, Growth and Premium hardware bundles at $99/month and $199/month respectively, plus custom enterprise pricing), hardware sales, integrated payment processing on customer transactions (the Starter tier requires a Markt POS Processing Agreement and includes next-day funding), and add-on services such as onsite hardware setup ($300 per lane) and remote configuration. Distribution is domestic-only and direct, combining an inside sales motion with a self-service Build & Price online configurator, supported by content marketing, SEO, email, social media, referral programs, and the proprietary Retail Grocery and Market Summit industry event.

Name

Markt POS

Legal name

POS Retail Software LLC

Website

https://marktpos.com

Company type

Private

Founded year

2006

Operating status

Operating

Short description

Markt POS delivers a cloud-based point-of-sale platform purpose-built for US independent grocers and specialty food retailers — including butcher shops, fish markets, delis, grocerants, and international markets — integrating certified hardware, integrated payments, and proprietary AI workflow tools across more than 1,000 stores.

Ownership category

akta.pro rank

Product category

Grocery POS Software

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

Keywords

• Grocery point of sale
• Cloud POS software
• Retail payment processing
• Inventory management software
• Specialty grocery solutions

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain, Infrastructure

Revenue model

1. SaaS Software Subscriptions: Monthly SaaS subscription for POS software with tiered pricing plans (Starter at $49/mo, Growth and Premium at custom pricing). Includes inventory management, customer loyalty, employee time clock, and cloud reporting.
2. Hardware Sales: Sale of POS hardware including touchscreen displays, barcode scanners, receipt printers, cash drawers, PIN pads, scanner scales, and label printing scales. Hardware bundles available at $99 and $199.
3. Payment Processing: Integrated payment processing with next-day funding. Transaction-based revenue from credit/debit card processing fees.
4. Support Services: Standard phone support and 24/7 emergency support included with plans. Remote configuration and onsite hardware setup available as add-on services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Markt POS provides a cloud-based point-of-sale platform purpose-built for specialty grocery markets, including butcher shops, fish markets, delis, grocerants, organic and natural food stores, international markets, co-ops, and neighborhood food stores. The platform integrates AI-powered assistants (Marketing, Support, Site, Commerce), direct scale integration for weight-based pricing, batch-level expiration tracking, EBT/SNAP/eWIC support, and inventory management, with bundled commercial-grade hardware and integrated payment processing. Revenue is generated through monthly SaaS subscriptions, hardware sales, and payment processing transaction fees across more than 1,000 stores processing over $1B annually.

Product overview

Markt POS is a cloud-based grocery POS platform designed specifically for specialty markets including butcher shops, fish markets, organic food stores, grocerants, international markets, co-ops, and neighborhood food stores. The platform consists of the core Markt POS system along with integrated modules for Back Office management, E-commerce (supporting Local Express, eGrowcery, Mercato, and Feshop platforms), Self-Checkout, Payment Processing (accepting SNAP, EBT, eWIC), Inventory Management with expiration tracking, Customer Loyalty, Employee Time Clock, Gift Cards, and House Accounts. The system includes AI-powered assistants: Marketing Assistant for targeted promotions, Support Assistant for customer service, Site Assistant for SEO/AI-optimized websites, and Commerce Assistant for invoice scanning and margin protection. Hardware offerings include PIN pads (Ingenico, Verifone), Zebra barcode scanners, touchscreen displays, receipt printers, cash drawers, and CAS/Zebra scanner scales. Pricing tiers include Starter ($49/month), Growth ($99 bundle), and Premium ($199 bundle).

Differentiator

Problem solved

Functional benefit

Products and services

• Markt POS Cloud POS Software

Quantifiable outcome

• $1B+ processed annually through Markt POS
• +4 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability11 records

Feature15 records

Partnerships

Six partnerships are on record, tiered core.

• Zebra TechnologiescoreTechnology or IntegrationHardware integration partner providing barcode scanners, mobile inventory devices, and in-counter scanner scales (Zebra MP7000) compatible with Markt POS system.
• CAS (Campbell Software)coreTechnology or IntegrationScale integration partner providing network-enabled label printing scales (CAS Integrated Label Printer, CAS Deli Scale) for deli and weight-based sales.
• IngenicocoreTechnology or IntegrationPayment hardware partner providing PIN pads (Ingenico Lane 7000, Lane 3000) for EMV and NFC payment processing.
• VerifonecoreTechnology or IntegrationPayment hardware partner providing EMV PIN pads (Verifone P400) for accepting all payment forms including contactless and mobile NFC.
• DatalogiccoreTechnology or IntegrationScanner scale integration partner providing hardware that can be configured by Markt POS onboarding team.
• ePLUM (Invafresh)coreTechnology or IntegrationSoftware integration for deli scale management, directly integrating deli scales with POS software for accurate weight-based pricing.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Lightspeed Commerce: Cloud-based retail and restaurant POS serving SMBs with inventory, payments, and e-commerce. Directly comparable to Markt POS for independent grocery and specialty retail merchants, though Lightspeed is much broader and serves multiple verticals simultaneously.
• Toast: Cloud POS for restaurants and food-service including grocers with prepared food. Overlaps with Markt POS in the grocerant segment and on payment processing/KDS functionality, with Toast's much larger R&D and sales footprint.
• ECRS: Long-standing grocery POS and back-office vendor focused on independent grocers, co-ops, and specialty markets. The most vertical-direct competitor to Markt POS, providing scale integration, inventory, and loyalty for the same customer profile.
• POS Nation: Cloud POS provider focused on independent retailers and specialty merchants including tobacco, liquor, and grocery. Comparable to Markt POS in segmenting to niche SMB verticals with packaged hardware-plus-software offerings.

Broad incumbents

• Square (Block): Dominant SMB payments and POS platform with hardware, software subscriptions, and transaction processing. Competes with Markt POS for independent grocery checkout but lacks deep specialty-grocery features like scale integration, batch expiry, or EBT/SNAP workflows.
• Clover (Fiserv): App-based POS hardware/software platform from Fiserv used heavily by SMBs. Competes at the lower end of Markt POS's market with broader payments DNA but weaker specialty-grocery workflows (scale, expiry, deli).
• NCR Voyix (NCR Aloha / R10): Enterprise retail and grocery technology platform with deep supermarket customers. Targets the higher end of the grocery market and competes for multi-lane and chain store deals that Markt POS pitches at the Premium tier.
• Shopify POS: Omnichannel commerce platform extending into in-store POS with retail hardware. A competitor for SMB grocers who already run their e-commerce on Shopify and want one back-office system; less specialty-grocery depth than Markt POS.

Emerging players

• Springboard Retail: Cloud POS for specialty retail including grocery-adjacent merchants, with strong inventory and customer-engagement modules. Relevant competitive overlap for independent grocers evaluating Markt POS against lighter-weight alternatives.

Others

• Invafresh (ePLUM): Grocery fresh-item management and deli-scale integration software currently distributed as a Markt POS software module. Adjacent ecosystem participant and would-be competitor if it moves into full POS/checkout.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/100089270573779

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Markt POS