Community State Bank

Name

Community State Bank

Legal name

Community State Bank

Website

https://csb.bank

Company type

Private

Founded year

1898

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Union Grove

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Interest Income from Lending: CSB generates primary revenue through interest income on loans including personal loans (car loans, installment loans), mortgage loans (construction loans, adjustable rate mortgages), business loans (term loans, lines of credit, commercial real estate, SBA loans, farm loans), and agricultural loans. The bank also offers credit cards through TCM Bank, N.A.
2. Deposit Account Fees: Revenue generated from account maintenance fees when minimum balance requirements are not met. For example, Simple Savings requires $200 daily average balance to avoid $3 monthly maintenance fee; Business Money Market requires $2,500 to avoid $15 monthly fee.
3. Card Interchange Revenue: Revenue from debit and credit card transactions including Visa credit cards (Platinum, Platinum Rewards, Cash Rewards Platinum, Signature) issued through TCM Bank, N.A., and MasterCard debit cards.
4. Certificate of Deposit Interest Spreads: CD products with tiered interest rates based on balance levels ($500-$49,999.99, $50,000-$99,999.99, $100,000+) earning interest at various rates with compounding quarterly or annually.
5. IRA Account Fees: Individual Retirement Accounts including Traditional IRA, Roth IRA, Coverdell Education Savings Account (CESA), and SEP IRA with varying terms and conditions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Community State Bank is a privately held community bank operating since 1898, headquartered in Union Grove, Wisconsin. It offers personal banking (checking, savings, CDs, IRAs, HSAs), business banking (checking, loans, cash management), agricultural lending (with FSA Preferred Lender Status), mortgage and construction lending, and municipal/nonprofit banking across 7 southeastern Wisconsin branches. The bank supplements in-branch services with online, mobile (CSB Simple Banking App), and telephone banking platforms.

Product overview

Community State Bank is a community bank offering a comprehensive suite of personal and business banking products organized as a platform-plus-modules architecture. The core personal banking platform includes Simple Checking Account, Simple Checking with Interest, Simple Savings Account, Simple Money Market Account, Certificate of Deposit (CD), Individual Retirement Account (IRA), Health Savings Account (HSA), and Christmas Savings Account. Related products include Car Loans, Installment Loans, and Relief Loan. The bank operates specialized divisions including Ag Banking, Nonprofit Banking, and Municipal Banking. The digital services layer includes CSB Simple Banking App (mobile), Online Banking, Account Alerts, Bill Pay, eStatements, Stop Payments, and Zelle integration. Card products encompass Credit Cards (Visa), Debit Cards (MasterCard), and Gift Cards. Membership programs include Kids Klub (for children) and Harvest Club (for customers 55+).

Differentiator

Problem solved

Functional benefit

Brands

• CSB: Abbreviated brand name used throughout the website and communications
• Shepherds Community Café
• Kids Klub
• Harvest Club
• MyLIFE
• Gift2Giving
• Frank Lamping Community Service Award
• LEAD Scholarships

Products and services

• Simple Checking Account No-fee personal checking account with no minimum balance requirements, free instant-issue debit card, free online and mobile banking, unlimited check writing, and overdraft protection available.
• Simple Checking with Interest Interest-bearing personal checking account requiring $10,000 minimum daily balance to earn 0.20% APY, with no monthly maintenance fees when balance requirements are met.
• Simple Savings Account Personal savings account with no monthly fees when customers maintain $200 daily balance or are age 18 or younger, earning interest on deposits.
• Simple Money Market Account Higher-interest savings account requiring $2,500 minimum balance with unlimited withdrawals and no monthly fees when requirements are met.
• Certificate of Deposit (CD) Term deposit account with $500 minimum opening, terms ranging from 6 months to 5 years, tiered interest rates by balance, and various compounding options.
• Individual Retirement Account (IRA) Tax-advantaged retirement savings accounts including Traditional IRA, Roth IRA, Coverdell Education Savings Account (CESA), and SEP IRA.
• Health Savings Account (HSA) Tax-exempt healthcare expense account with interest earnings, free debit card, 25 free duplicate checks, and no transaction fees for distributions.
• Car Loans Auto financing for new or used vehicle purchases with decisions made locally at the bank, competitive rates and terms up to 84 months.
• Installment Loans Fixed-payment loans for various personal needs including weddings, home repairs, and recreational vehicles, available as secured or unsecured options.
• Relief Loan Special loan product for government employees impacted by shutdowns, offering 4.00% APR fixed rate, access up to 90% of gross monthly pay, no payments during 6-month draw period, with maximum loan amount of $35,000.
• Credit Cards Visa credit card offerings including Platinum, Platinum Rewards, Cash Rewards Platinum, and Signature cards issued through TCM Bank, N.A., with various reward structures and benefits.
• Debit Cards MasterCard debit cards available for immediate same-day pickup at any branch location, providing access to checking, savings, and HSA accounts with mobile app-based card controls.
• Gift Cards Prepaid Mastercard gift cards and reloadable travel cards issued through MetaBank, accepted worldwide wherever Mastercard is accepted.
• Business Checking Account Business checking account with no minimum opening balance, no minimum balance requirement, no monthly maintenance fee, 5,000 free monthly transactions, free debit card, and free eStatements with check images.
• Business Cash Management Services Suite of business banking tools including Positive Pay, ACH Origination, Remote Deposit Capture, Account Sweeps, Wire Transfers, Business Online Banking, Mobile Banking, Bill Pay, and CDARS deposit services.
• 18-Month Construction Loan Special Construction-to-permanent financing product for building a home with an 18-month term, offering local expertise and community-focused service.
• Adjustable Rate Mortgage Special Mortgage product with a low introductory ARM rate providing flexibility for homebuyers seeking an affordable path to homeownership.
• Ag Banking Specialized agricultural banking services for farms of all sizes including dairy, meat animal production, vegetables, and grain operations with FSA Preferred Lender Status.
• Nonprofit Banking Banking services for nonprofit organizations including charities, churches, food pantries, and service organizations with nonprofit checking accounts and financing options.
• Municipal Banking Banking services for municipalities, villages, towns, schools, and drainage districts with ACH origination capabilities and expertise in public fund management.
• CSB Simple Banking App Proprietary mobile banking application for Apple and Android devices enabling account monitoring, fund transfers, ATM location, debit card management, Touch ID/Face ID login, mobile check deposits, bill payment, push notifications, and Zelle integration.
• Online Banking Comprehensive digital banking platform providing account overview, history, eStatements, account alerts, bill pay, stop payments, person-to-person payments, and external fund transfers with layered authentication.
• Telephone Banking (Dial Direct) Automated phone banking service available 24/7 for balance checks, transfers, and payments without requiring internet access.
• Mortgage Center Services Mortgage services including first-time homebuyer resource center, construction loans, adjustable rate mortgages, and other home financing products.
• Business Loans Business lending products including business term loans, business lines of credit, commercial real estate loans, SBA loans, and farm loans.

Quantifiable outcome

• Kids Klub children's savings program has 1,500 members
• +5 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Wisconsin Small Business Development Center (SBDC)coreStrategic or Co-development PartnerCSB partnered with the Wisconsin SBDC to help business owners and entrepreneurs in southeastern Wisconsin access resources, counseling, and support for business growth and development.
• TCM Bank, N.A.coreChannel Partner/ Reseller/ DistributorTCM Bank, N.A. issues CSB's Visa credit cards including Platinum, Platinum Rewards, Cash Rewards Platinum, and Signature varieties. CSB offers these cards to customers while TCM handles issuance and backend processing.
• FiservcoreTechnology or IntegrationCSB utilizes Fiserv technology platforms for online banking services, including the account opening platform at csbbank.originate.fiservapps.com. Fiserv provides core banking technology infrastructure.
• Farm Service Agency (FSA)coreStrategic or Co-development PartnerCSB holds FSA Preferred Lender Status - the top status available in the FSA guaranteed loan program, enabling streamlined processing of agricultural loans with government backing.
• MetaBankminorChannel Partner/ Reseller/ DistributorMetaBank issues CSB's Mastercard Gift Cards and Travel Cards. Cards are FDIC insured through MetaBank and accepted worldwide where Mastercard is accepted.
• DeluxeminorChannel Partner/ Reseller/ DistributorDeluxe provides CSB business and personal check ordering services through orderpoint.deluxe.com, offering customers convenient check reordering options.
• Early Warning Services (Zelle)coreTechnology or IntegrationEarly Warning Services operates Zelle, the person-to-person payment network integrated into CSB's online and mobile banking platforms for instant money transfers.
• Shepherds Community CafecoreStrategic or Co-development PartnerLocated inside CSB headquarters, Shepherds Community Cafe is managed by CSB's Cyndi Lambdin and serves as a community gathering space and hosts Cards & Coffee events for Harvest Club members.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Associated Bank: Associated Bank is a Wisconsin-headquartered regional bank with substantially larger scale than CSB. It competes for the same consumer and SMB relationships across Wisconsin with a broader product portfolio, larger technology budget, and deeper geographic reach.
• BMO Harris Bank: BMO Harris Bank is the U.S. subsidiary of BMO Financial Group with a strong Wisconsin presence, including retail branches and commercial banking. It competes for CSB's target customers with broader product offerings and digital capabilities.

Direct peers

• Investors Community Bank: Investors Community Bank is a Wisconsin community bank focused on small business and consumer banking with a comparable community banking model and product suite. It operates in markets that partially overlap with CSB's southeastern Wisconsin footprint.
• PyraMax Bank: PyraMax Bank is a Wisconsin community bank operating in the greater Milwaukee and Fox Valley regions. Its community banking focus, branch-based model, and SMB lending capabilities are comparable to CSB's operations.
• Bank First Corporation: Bank First is a Wisconsin community bank holding company with a similar community banking philosophy, branch-based distribution, and business lending focus. Both institutions target similar SMB and consumer segments with relationship-based banking models.
• Johnson Financial Group: Johnson Financial Group is a privately-held community bank headquartered in Racine, Wisconsin, serving southeastern Wisconsin markets that overlap directly with CSB's footprint. Both institutions compete for the same small business, agricultural, and consumer relationships in Racine and Kenosha counties.
• Horicon Bank: Horicon Bank is a Wisconsin-based community bank offering personal, business, and agricultural banking services. Its product suite and relationship-based model closely mirror CSB's positioning in the Wisconsin community banking market.
• Town Bank: Town Bank is a Wisconsin community bank offering personal, business, and mortgage banking services with a similar relationship-driven approach. Its scale and product mix are directly comparable to CSB's community banking platform.
• Nicolet National Bank: Nicolet National Bank is a Wisconsin-based community bank holding company operating across northern and eastern Wisconsin. It is directly comparable in scale, community banking focus, and product mix, though its geographic footprint differs from CSB's southeastern Wisconsin concentration.
• National Exchange Bank & Trust: National Exchange Bank & Trust is a Wisconsin community bank operating multiple branches across eastern Wisconsin. Its community banking model, branch distribution, and product mix are directly comparable to CSB's approach in southeastern Wisconsin.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/csbtweets
• YouTubevimeo.com/communitystatebank
• Facebookfacebook.com/communitystatebank
• LinkedInlinkedin.com/company/community-state-bank
• Instagraminstagram.com/csblocal

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community State Bank