Coextro

What Coextro does

Coextro is a privately held, 100% Canadian-owned internet service provider headquartered in Mississauga, Ontario, founded in 2010 by a collective of technology experts. The company delivers fibre-optic and hybrid-fibre internet with speeds up to 1.5 Gbps, live TV via the Espial streaming platform (Cloud PVR, Restart TV, multi-device), unlimited Canada-wide and international home phone, mobile phone plans, business internet and PBX services, bulk/group plans for multi-dwelling units (MDUs), a comprehensive Building Internet Program (administrative, common area, guest suite, and building systems connectivity), Parking Garage Internet Solutions, and an Easy Smart Home product line. Underlying infrastructure includes Coextro's own fibre backbone and in-house installation technicians operating across Ontario.

The business model is subscription-based, generating recurring monthly revenue across internet ($45-$50+ bundles), TV (starting $15/month), home phone (starting $10/month), mobile, and business services, supplemented by hardware sales (smart home products) and equipment rentals. Customer acquisition is multi-channel: a self-serve website with service availability checker, inside phone sales (Mon-Fri 9am-9pm, weekends 10am-8pm), a dedicated business sales team, a $25 referral incentive program, content marketing via blog, and the Connected Community program providing free internet to registered non-profits. Strategic differentiators versus incumbent Canadian telecoms (Bell, Rogers, Telus) are explicit: no long-term contracts, no data caps, no hidden fees, free installation, and transparent uniform pricing.

Ownership is independent with no external investors, parent company, or funding rounds disclosed. Revenue, subscriber counts, and detailed headcount are not publicly disclosed. The company is governed by CEO Colin Legendre and is a member of CNOC, CFIB, and the Mississauga Board of Trade, with a 2017 New Business of the Year nomination and Toronto Star Diamond recognition as its primary external credibility markers.

Name

Coextro

Legal name

Coextro

Website

https://coextro.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Internet and Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Cable & Other Pay Television Services (4841)

akta.pro primary industry

Cable Internet ISPs (HFC Retail Providers) (HDAIADAF)

akta.pro secondary industries

Hybrid Fiber-Coaxial (HFC) Cable Operators (HDAIACAA), Cable MSOs (Hybrid Fiber-Coax) (MPABAGAA), Residential Broadband CPE (DSL/Cable/Fiber Gateways) (HDAFAIAA), Municipal & Community Broadband Networks (HDAIACAE)

Keywords

• Fiber internet services
• Residential broadband
• IPTV service
• Home phone plans
• Business internet solutions

Headquarters

HQ city

Mississauga

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Service (Residential): Monthly subscription internet service providing fibre and hybrid-fibre connectivity with speeds up to 1.5 Gbps. No data caps, no contracts, no hidden fees. Includes free installation.
2. TV Service: Live TV and on-demand streaming service bundled with internet. Includes Cloud PVR with 50 hours recording, Restart TV, and multi-device viewing. Starting at $15/month.
3. Home Phone Service: Unlimited Canada-wide and international calling plans starting at $10/month. Requires Coextro internet service.
4. Bundle Packages: Bundled internet + TV from $50/month and internet + home phone from $45/month. TV and Home Phone services require Coextro internet.
5. Business Internet Services: Customized internet solutions for business customers across Ontario, including business phone systems (PBX).
6. Bulk/Group Internet Plans: Exclusive bulk and group internet plans for condos, apartments, and multi-unit residences with flexible customization options.
7. Smart Home Products and Installation: Professional smart home products including video doorbells, security kits, smart plugs, light bulbs, and leak detectors. Professional installation available for Greater Toronto and Hamilton Area.
8. Equipment Rental: Rental equipment including routers and modems. Customers can use their own compatible equipment (Hitron CODA-45/56/4680, CBN CD8000, Sercomm DM1000, Technicolor TC4400) or rent from Coextro.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Coextro provides fibre-optic and hybrid-fibre internet (up to 1.5 Gbps), IPTV with Cloud PVR and Restart TV, home phone, and mobile phone plans to residential customers across Ontario. The company also delivers dedicated business internet and PBX phone systems, bulk/group internet plans for multi-dwelling units (MDUs), building internet infrastructure programs, and Easy Smart Home devices (video doorbell, security kit, smart plug, light bulbs, leak detector).

Product overview

Coextro is a 100% Canadian-owned and operated Internet Service Provider based in Mississauga, Ontario, founded in 2010. The company offers a unified telecommunications portfolio combining high-speed internet (fiber-optic and hybrid-fiber up to 1.5 Gbps), TV service with cloud PVR and on-demand content, home phone with unlimited calling, and mobile phone plans. Specialized offerings include bulk/group internet plans for multi-unit residences, a Building Internet Program for comprehensive property coverage, and parking garage connectivity solutions. The company also provides smart home products through its Easy Smart Home line, business internet and phone systems, and AI for Business services through a Fluvio AI partnership. Coextro's service is characterized by no long-term contracts, unlimited data usage, and transparent pricing.

Differentiator

Problem solved

Functional benefit

Brands

• Easy Smart Home: A line of professional smart home products including video doorbells, security kits, smart plugs, coloured light bulbs, and leak detectors, professionally installed and supported by Coextro's team.

Products and services

• Residential Internet Service Fibre-optic and hybrid-fibre broadband internet for residential customers in Ontario, with speeds up to 1.5 Gbps, unlimited bandwidth, and no data caps.
• Coextro TV Service IPTV service with Cloud PVR allowing up to 60 hours of recorded content, Restart TV for select channels, and access to over 100 English, French, and multilingual channels. Targeted at residential subscribers in Ontario.
• Home Phone Service
• Mobile Phone Plans
• Business Internet Services
• Business Phone Systems (PBX)
• Bulk/Group Internet Plans
• Building Internet Program
• Parking Garage Internet Solutions
• Easy Smart Home Products

Quantifiable outcome

• Speeds up to 1.5 Gbps available on fibre network
• +5 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Canadian Network Operators Consortium (CNOC)coreStrategic or Co-development Partner · 1 January 2010Coextro is a member of CNOC, established in 2010 to advance and address mutual interests and shared concerns of competitive Internet and telecommunications service providers across Canada. CNOC has been at the forefront of all regulatory and industry related issues to advance the views of its membership and the public.
• Canadian Federation of Independent Business (CFIB)coreStrategic or Co-development PartnerCoextro is a member of CFIB, the largest organization in Canada devoted exclusively to the interests of independent business owners with over 110,000 members, fighting to help small businesses succeed.
• Mississauga Board of TradecoreStrategic or Co-development PartnerCoextro is a member of the Mississauga Board of Trade, consisting of local companies working together to make business better in Mississauga, encouraging both personal and economic growth in the city.
• Espial (TV Streaming Platform)coreTechnology or IntegrationCoextro TV uses the Espial TV app platform for streaming live TV and on-demand content via Smart TVs, Android boxes, Apple TV, and Firestick devices. The platform supports Cloud PVR, Restart TV, and multi-device viewing.
• MovingWaldominorGTM or Marketing PartnerMovingWaldo partnered with Coextro, recommending Coextro as one of the best Mississauga Internet Providers in 2021. MovingWaldo provides moving concierge services including connecting new residents with internet providers.
• Registered Non-Profit Organizations (Connected Community)minorGTM or Marketing PartnerCoextro's Connected Community program provides free high-speed internet, installation, hardware, and public Wi-Fi hotspots to registered charities and non-profit organizations in service areas.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Distributel Communications: Canadian independent ISP offering internet, TV, and home phone services nationally with a no-contract positioning similar to Coextro. Direct competitor in the alternative-ISP segment, with broader geographic coverage but similar independent-carrier challenges against incumbents.
• TekSavvy Solutions: One of Canada's largest independent ISPs, offering internet, TV, and phone services across multiple provinces including Ontario. Direct peer in business model (residential/SMB internet, TV, phone) and target market (Canadian households seeking alternatives to Bell/Rogers/Telus).
• VMedia: Toronto-based independent ISP providing internet, IPTV, and home phone services with a similar no-contract, transparent-pricing value proposition. Directly comparable as a small Ontario-focused ISP competing on customer experience versus the major incumbents.
• Start Communications: Canadian independent ISP offering internet, TV, and home phone services primarily in Ontario. Direct peer targeting similar residential and small business customers seeking alternatives to incumbent telcos, with comparable independent-carrier positioning.
• Beanfield Metroconnect: Toronto-based fibre-to-the-building provider offering gigabit internet, TV, and phone to MDUs and businesses across the GTA. Highly comparable to Coextro's MDU-focused Building Internet Program and Bulk/Group Internet Plans.
• Carry Telecom (formerly Primus): Canadian independent ISP providing internet, home phone, and TV services with a similar challenger-brand positioning. Operates in Ontario and other provinces, competing for the same independent-ISP customer segment.

Broad incumbents

• Bell Canada (BCE): Canada's largest incumbent telecommunications provider offering internet, TV, phone, and mobile services. As the dominant last-mile owner and major competitor, Bell is the primary incumbent Coextro competes against and depends on for wholesale access in many areas.
• Rogers Communications: Major Canadian incumbent offering cable internet, TV, home phone, and mobile services, with significant cable-HFC infrastructure in Ontario. Major competitor and last-mile access provider, particularly relevant to Coextro's hybrid-fibre connections.
• Telus Communications: Major Canadian incumbent offering internet, TV, phone, and mobile services with significant fibre-to-the-home buildouts. Competitor in the Ontario market and a relevant reference point for competitive fibre pricing and bundled offerings.

Emerging players

• Caneris Inc. Canadian independent internet and managed-services provider focused on Ontario. Comparable as a smaller Canadian ISP/managed-services operator serving residential and SMB customers with similar positioning to Coextro.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/Coextro
• Facebookfacebook.com/Coextro
• LinkedInlinkedin.com/company/coextro
• Instagraminstagram.com/coextro

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coextro