Name

Carry Telecom

Legal name

Carry Telecom Inc.

Website

https://carrytel.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Carry Telecom is a Canadian residential ISP reselling internet, IPTV, VoIP, and TELUS-powered mobile service across 8 provinces using incumbent carrier infrastructure.

Ownership category

akta.pro rank

Product category

Residential Internet Services

NAICS

Telecommunications Resellers (517121), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Radiotelephone Communications (4812)

akta.pro primary industry

Cable Internet ISPs (HFC Retail Providers) (HDAIADAF)

Keywords

• Residential internet service
• IPTV television service
• VoIP home phone
• Mobile telecommunications
• ISP services

Headquarters

HQ city

North York

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Internet Service Subscription: Monthly pre-paid internet service billed every 30 calendar days. Customers pay prior to the commencement of each billing cycle. Service fees vary by plan tier, with additional network maintenance fees based on monthly service cost.
2. IPTV (Television) Service: IPTV subscription service offering 100+ channels. Requires internet service subscription. Additional add-on channel packages available for separate fees.
3. VoIP (Home Phone) Service: Voice over IP home phone service with unlimited Canada and/or US calling options. International long-distance rates apply for calls outside included regions.
4. Equipment Rental: Rental fees for modems, routers, IPTV boxes, and VoIP adapters. Rental equipment remains property of Carry Telecom and must be returned upon service cancellation.
5. Installation and Processing Fees: One-time fees for service activation, installation, plan changes, and equipment shipping. Processing fee of $69+tax for service changes or new orders after cancellation.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Carry Telecom is a Canadian Internet Service Provider offering high-speed internet (DSL/Cable), IPTV television, VoIP home phone, and mobile services to residential customers across 8 provinces. Services are delivered using third-party carrier infrastructure (Bell, Rogers, Cogeco, Videotron, TELUS), with the company handling sales, customer service, and equipment rental. The offering is structured around prepaid monthly subscriptions starting at $39.99/30 days for internet.

Product overview

Carry Telecom is a Canadian Internet Service Provider (ISP) offering a triple-play service portfolio comprising Internet, IPTV Television, and Home Phone (VOIP) services, supplemented by Mobile service powered by TELUS. The company operates on a prepaid billing model (30-day cycles) and provides equipment rental options including modems, mesh routers (TP-Link Deco), IPTV boxes (CBox), and VOIP adapters. Services are delivered through partnerships with major Canadian carriers (Bell, Rogers, Cogeco, Videotron) for infrastructure access. The product lineup includes core services with tiered pricing, add-on channel packages for IPTV, and supplementary equipment rentals, all unified under a single provider model requiring internet service as a prerequisite for IPTV and VOIP.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Service High-speed internet service for residential households with unlimited usage and no bandwidth throttling, starting at $39.99 per 30 days. Supports FTTN/DSL and cable connections delivered through carrier partnerships with Bell, Rogers, Cogeco, and Videotron.
• IPTV (Television Service) Internet Protocol Television service for residential customers offering 100+ channels starting at $14.99 per 30 days with no contract. Requires an active Carry Telecom internet subscription to function.
• Home Phone (VoIP) Voice over IP phone service for residential households starting at $4.99 per 30 days for unlimited Canada calling. Includes 11 free calling features such as voicemail, call forwarding, conference calling, and 911 dialing.
• Mobile Service Mobile telecommunications service for residential customers powered by the TELUS network, offering mobile plans as an addition to Carry Telecom's existing internet, TV, and home phone services.
• IPTV Add-On Channels and Packages Premium channel add-on packages available to IPTV subscribers, including Crave Package ($7.99), STARZ Movie Package ($5.99), French Entertainment Package ($29.99), Hollywood Suite Package ($4.99), French Sports Package ($19.99), CTV Entertainment Package, and Interest Package ($24.99), with individual channels from $0.99 to $14.99 per month.
• 500Mbps and 1Gbps Internet Plans in British Columbia New high-speed internet plan tiers of 500Mbps and 1Gbps launched in British Columbia, expanding the existing internet service portfolio with faster speed options.

Quantifiable outcome

• Ranked #155 among North America's Fastest-Growing Companies 2022 by Financial Times
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• TELUScoreTechnology or Integration · 3 June 2026TELUS powers Carry Telecom's mobile service, providing the network infrastructure for the company's mobile offerings. This partnership enables Carry Telecom to offer mobile plans alongside its existing internet, TV, and home phone services.
• BellcoreTechnology or IntegrationCarry Telecom leverages Bell's network infrastructure to provide internet services. Bell technicians handle field installations for service connections.
• RogerscoreTechnology or IntegrationCarry Telecom leverages Rogers network infrastructure to provide internet services. Rogers technicians handle field installations for service connections in Rogers service areas.
• CogecocoreTechnology or IntegrationCarry Telecom leverages Cogeco's network infrastructure to provide internet services in certain geographic areas. Cogeco technicians handle field installations.
• VideotroncoreTechnology or IntegrationCarry Telecom leverages Videotron's network infrastructure to provide internet services. Videotron technicians handle field installations in Videotron service areas.

Scale indicators4 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• Start.ca: Canadian independent ISP operating in Ontario and select provinces, reselling wholesale capacity from incumbents. Closely comparable in scale and asset-light model, targeting the same residential cost-sensitive segment.
• Distributel Communications: Canadian independent telecom reselling internet, TV, and home phone over incumbent last-mile networks. Closely overlaps Carry's triple-play offering and target customer base, with similar geographic reach into Ontario, Quebec, and other provinces.
• Primus Telecommunications: Canadian telecom reseller offering home phone, internet, and wireless services on top of partner networks. Overlaps with Carry across voice, broadband, and now mobile MVNO offerings under a no-contract, value-priced model.
• TekSavvy Solutions: Canadian independent ISP that resells wholesale DSL/cable/fiber from Bell and Rogers across multiple provinces. Directly comparable business model — asset-light, no-contract, value-priced broadband aimed at residential customers — and a primary share-taker in the same indie ISP segment as Carry Telecom.
• VMedia: Canadian IPTV-focused independent provider reselling internet and home phone over partner infrastructure. Strong overlap with Carry's IPTV-centric product strategy and no-contract, prepaid positioning.

Broad incumbents

• Bell Canada: Incumbent Canadian carrier whose network Carry Telecom resells for internet and whose technicians install Carry services. The dominant full-service competitor whose pricing and wholesale terms most directly shape Carry's economics.
• Public Mobile: TELUS-owned flanker brand offering prepaid mobile service on the TELUS network. Directly comparable mobile MVNO mechanism to Carry's TELUS-powered mobile launch and a key competitor in the prepaid wireless segment Carry is entering.
• TELUS: Incumbent Canadian carrier now powering Carry's mobile service. Both a strategic wholesale partner enabling the June 2026 mobile launch and a dominant retail competitor in wireless and home services.
• Rogers Communications: Major Canadian incumbent whose cable internet and wireless infrastructure Carry leverages. A primary competitor at the retail level and a critical wholesale infrastructure partner.

Emerging players

• Oxio: Newer Canadian indie ISP targeting residential customers with transparent pricing and self-service signup. Competes in the same value-positioned indie ISP niche as Carry, focused on digital-first acquisition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CarryTelecom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carry Telecom