Name

ThriveWell Tech

Legal name

ThriveWell Tech

Website

https://thrivewelltech.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Healthcare IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Incident Response, On-Call & Operational Readiness (BPAEAKAL), Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Healthcare IT services
• Managed IT services
• Cybersecurity services
• Predictive analytics platform
• Senior living technology

Headquarters

HQ city

Frederick

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive managed IT services including cloud services, network management, 24/7 support desk, desktop-as-a-service, server & PC management, and data management. Provided as ongoing operational support.
2. Professional & Advisory Services: Virtual CIO/CIO services, CTO solutions, technology assessments, security audits, IT compliance services, and digital transformation consulting. Strategic guidance and executive-level IT leadership.
3. FallSight™ Predictive Analytics: Predictive falls prevention platform with 90-day pilot program and ongoing subscription. Delivers daily fall-risk predictions and clinical decision support for senior living communities.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

ThriveWell Tech is a managed IT service provider (MSP 2.0) delivering cybersecurity, managed IT, cloud, AI enablement, and advisory services to healthcare, senior living, and behavioral health organizations. The company is anchored by its proprietary FallSight predictive AI platform for fall prevention in senior living communities, complemented by managed IT, cloud infrastructure, cybersecurity, and fractional CIO/CTO advisory services.

Product overview

ThriveWell Tech is a managed service provider (MSP 2.0) offering an integrated portfolio of IT solutions for senior living, behavioral health, and healthcare organizations. The company operates a platform-plus-services model centered on its flagship predictive analytics product FallSight, complemented by three main service pillars: Managed IT Solutions (Cloud IT, Network Management, Desktop-as-a-Service, 24/7 Support Desk, Application Support, Data Management, Business Continuity, Server & PC Management), Cybersecurity & Compliance (Security Audits, IT Compliance), and Concierge/Advisory Services (AI Enablement, Virtual CIO, Fractional CIO, CTO Solutions, Technology Assessment, Data Analytics, Digital Transformation). With nearly 30 years of experience, the company positions itself as a strategic IT partner rather than a vendor, offering both operational technology services and strategic guidance for digital transformation.

Differentiator

Problem solved

Functional benefit

Brands

• FallSight: A predictive AI platform for fall prevention in senior living communities that delivers daily fall-risk predictions by analyzing EMR data, clinical documentation, and condition changes.

Products and services

• FallSight Predictive fall-prevention platform for senior living that uses AI to identify residents at rising risk of falling by analyzing EMR data trends, clinical documentation, and condition changes. Delivers daily risk predictions with nurse-ready explanations.
• Managed IT Solutions Comprehensive managed IT services including Cloud Services, Network Management, Desktop-as-a-Service, 24/7 Support Desk, Application Support, Data Management, Business Continuity, and Server & PC Management.
• AI Enablement Guides organizations in integrating AI and automation technologies safely, ensuring security, HIPAA compliance, and practical results. Includes AI integration advisory, strategy, roadmap, and infrastructure integration.
• Cloud IT Solutions Cloud-based IT services providing managed hosting and infrastructure, service monitoring, backup, upgrades, day-to-day maintenance, vendor incident management, and reporting with 99% uptime.
• Cybersecurity & Compliance 360-degree security audits, IT compliance services, security monitoring, end-point management, and security managed services. Achieves 99% cloud IT uptime and 95% IT compliance score.
• Virtual CIO Fractional CIO services providing executive-level technology representation, IT roadmapping, strategic alignment for 3-5 years, market advisory, emerging tech advisory, and annual budget planning.
• Fractional CIO Fractional IT leadership support to help set short and long-term technology goals aligned with organizational vision. Includes IT roadmap development and evaluation.
• Robotic Process Automation (RPA) Automation of repetitive, time-consuming tasks including automated service requests, admin tasks, and HR automation. Scales during peak periods and helps organizations save on labor costs.
• CTO Solutions Executive-level technology guidance identifying gaps, uncovering opportunities, and ensuring IT stack supports long-term strategy. Includes technology roadmap creation and strategic alignment for 3-5 years.
• Technology Assessment Multi-step assessment uncovering IT strengths, weaknesses, and opportunities. Includes discovery and analysis, framework assessment, IT budget assessment, implementation planning, and technology training sessions.
• Security Audits 360-degree security audits uncovering vulnerabilities, strengthening teams, and ensuring IT compliance. Includes full IT vulnerability assessment, staff security training, network and system review, and regulatory compliance evaluation.
• IT Compliance IT compliance services ensuring staff, vendors, and system users follow required processes. Includes security assessments, end-point management, and regulatory compliance support.
• Concierge IT On-demand IT support and advisory services including strategic guidance, technology adoption support, advisory solutions, data analytics, digital transformation, and technology assessments.
• Data Analytics Transforms raw data into actionable insights to improve financial performance and elevate care standards. Uses predictive models to anticipate resident needs, manage risks proactively, and support data-driven decision-making.
• Digital Transformation Overhaul of existing IT infrastructure enabling organizations to pivot gracefully and adopt game-changing technologies. Includes tech trend advisory, service and security improvements, and smart technology deployment.
• Network Management Expert LAN/WAN network management including network design and implementation, WiFi assessments, proactive network management, remote access, NOC services, and asset/lifecycle management.
• Desktop-as-a-Service Virtual desktop infrastructure combining advanced technology with remote access convenience. Offers mobility and flexibility, cost efficiency, centralized management, security and compliance, and 24/7 support.
• 24/7 Support Desk Round-the-clock IT support available 24/7/365. Single point of contact for all managed IT service needs including performance reports, automated patching, software installation, web-based portal, and virus removal.
• Data Management Cloud-based data storage and backup solutions with policy-driven backups, immutable and secure storage, disaster recovery planning, and verification and compliance services.
• Business Continuity IT business continuity planning identifying vulnerabilities and potential weaknesses in infrastructure. Ensures right resources are in place to address issues swiftly and efficiently during disruptions.
• Server & PC Management Computing and storage solutions managing software and hardware inventory, configuration recommendations, budget planning, and malicious activity analysis and remediation.
• Application Support Enterprise application support maximizing functionality, efficiency, and relevancy. Includes software inventory management, end user training, application management, data standards maintenance, and proactive prevention.

Quantifiable outcome

• 21% fewer resident falls
• +7 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability8 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• JoyLiving by ONSCREENcoreStrategic or Co-development Partner · 11 May 2026Collaborative partnership for AI voice-enabled resident hotline at Asbury Methodist Village. ThriveWell Tech provided implementation planning, systems coordination, and deployment strategy. JoyLiving's conversational AI receptionist, Joy, handles resident inquiries, dining information, maintenance requests, and community updates.
• PointClickCarecoreTechnology or IntegrationCertified PointClickCare partner and official PointClickCare Security Partner. Provides specialized cybersecurity solutions that integrate with PointClickCare EHR systems. Has direct line to PCC team and tools for delivering solutions that protect data, simplify workflows, and maintain compliance.
• AARP AgeTech CollaborativecoreStrategic or Co-development PartnerSelected as one of a select group of organizations in the AARP AgeTech Collaborative, a national network driving innovation that empowers people to choose how they live as they age. Focused on bringing breakthrough technologies from concept to real life.
• Asbury CommunitiescoreStrategic or Co-development PartnerLong-standing partnership with Asbury Communities for IT services across their senior living communities. Includes implementation of AI voice-enabled resident hotline at Asbury Methodist Village and ongoing technology assessments and planning.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• PointClickCare: Dominant cloud-based EHR and care-coordination platform for senior living, skilled nursing, and home health. ThriveWell is an official PCC Security Partner and PCC Marketplace seller, so while they are also a channel partner, PCC could natively build competing analytics and is the de facto incumbent in the same end market.
• WellSky: Broad healthcare and post-acute IT platform spanning hospitals, home health, hospice, and senior living. Competes with ThriveWell for healthcare IT and managed-services RFPs across overlapping senior care and behavioral health end markets.
• CDW Healthcare: Large-scale IT solutions provider with a dedicated healthcare vertical practice. Competes with ThriveWell for managed IT, cybersecurity, and cloud-infrastructure RFPs from mid-to-large healthcare and senior living organizations.
• Netsmart: EHR and technology platform for behavioral health, human services, and post-acute care. Directly competes with ThriveWell's behavioral health and post-acute practice for both software and services spend.
• Optum (UnitedHealth Group): Diversified healthcare IT, analytics, and managed services arm of UnitedHealth Group. Competes for large healthcare IT outsourcing, analytics, and population-health engagements that overlap with ThriveWell's healthcare segment.

Direct peers

• MatrixCare (ResMed): Long-standing senior living, skilled nursing, and post-acute EHR and care-platform vendor — now part of ResMed. Directly comparable to ThriveWell in serving senior living operators with software + services and competes for the same managed-services and analytics budget.
• Status Solutions: Sensor-based situational awareness and alerting platform for senior living, healthcare, and education. Closely comparable to ThriveWell on the resident-safety and falls-prevention use case, often deployed in the same senior living RFPs.

Emerging players

• VitalTech: Digital health and remote-patient-monitoring platform with senior care and chronic disease management focus. Closely comparable AI-enabled analytics and predictive-monitoring thesis to FallSight in senior living and post-acute settings.
• Aiva Health: Voice-first AI assistant purpose-built for senior living communities, enabling resident requests via voice. Highly comparable to ThriveWell's JoyLiving AI resident hotline deployment at Asbury Methodist Village.
• Caregility: Clinical-grade AI and virtual care platform for hospitals and post-acute settings including senior living. Comparable AI-enabled clinical workflow and decision-support overlay that competes for similar healthcare-IT modernization budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/thrivewell-tech
• Xx.com/ThriveWellTech

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ThriveWell Tech