Network Center, Inc.
Network Center, Inc. (NCI) is an employee-owned managed IT services provider headquartered in Fargo, ND, serving 600+ SMB and mid-market customers across the Upper Midwest in banking, healthcare, education, legal, and manufacturing verticals through its menu-driven FlexCare managed services platform.
- Company typePrivate
- Founded1986
- HeadquartersFargo, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Network Center, Inc. does
Network Center, Inc. (NCI) is an employee-owned managed IT services provider (MSP) founded in 1986 and headquartered in Fargo, North Dakota. The company operates from three offices — Fargo and Grand Forks in North Dakota and St. Cloud in Minnesota — and serves 600+ customers managing 10,000+ devices across the Upper Midwest. NCI's flagship offering is FlexCare, a menu-driven managed services program structured into Budgeted and Unlimited support tiers covering remote monitoring, endpoint security, network management, backup, vulnerability scanning, security awareness training, vCISO advisory, and Microsoft 365 security enablement. Unlike traditional MSPs, FlexCare requires no long-term contracts, and the company reports a 98% customer retention rate without contractual lock-in.
The underlying technology stack rests on a multi-vendor partner ecosystem. Core platform relationships include Microsoft (Azure, M365, Teams, Copilot, Intune), Cisco (Meraki networking, Umbrella DNS security, Duo MFA, XDR, Talos threat intelligence, Webex), AWS, and a wide security partner set (Arctic Wolf, Huntress, KnowBe4, Mimecast, Fortinet, ESET, Verkada, ThreatLocker, Blue Team Alpha). Operations are built on NinjaOne RMM, Veeam backup, AvePoint for M365 governance, and a FlexCare-branded service catalog. NCI completed a SOC 2 Type II examination in April 2026 and was recognized on the CRN MSP 500 Pioneer 250 list in February 2025.
NCI monetizes through subscription managed services (FlexCare), project-based professional services (including vCIO, project management, business analysis, and asset lifecycle management), and increasingly through physical security implementations. The go-to-market is consultative and sales-led, targeting SMB to mid-market customers in banking and credit unions, healthcare, education, manufacturing, and professional services. The firm is privately held with no institutional investors disclosed, and has been employee-owned since 2014. It hosts the annual nVision technology conference as its flagship demand-generation channel.
Network Center, Inc. firmographics
Firmographics- Name
- Network Center, Inc.
- Legal name
- Network Center, Inc.
- Website
- https://netcenter.net
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Network Center, Inc. (NCI) is an employee-owned managed IT services provider headquartered in Fargo, ND, serving 600+ SMB and mid-market customers across the Upper Midwest in banking, healthcare, education, legal, and manufacturing verticals through its menu-driven FlexCare managed services platform.
- Ownership category
- akta.pro rank
Network Center, Inc. industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Security Systems Services (56162), Other Scientific and Technical Consulting Services (541690)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)
- akta.pro secondary industries
- Security Architecture & Engineering Advisory (Zero Trust, IAM, Network) (BPAKADAF), Network Configuration Management & Backup (NCM) (HDAFAGAE)
Keywords
Where Network Center, Inc. is headquartered
LocationHeadquarters
- HQ city
- Fargo
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Network Center, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (FlexCare): Menu-driven managed services with Budgeted (set budget for services) and Unlimited (unlimited assistance) support tiers. Customers select add-on technical services including monitoring, security, backup, and more. No long-term contracts required.
- Professional Services / Consulting: Engagement for one project or ongoing operation. Includes vCIO, project management, business analysis, and asset lifecycle management services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | FlexCare Budgeted - Set your budget for services and assistance from NCI support team and help desk |
| Subscription | Annual | FlexCare Unlimited - Unlimited assistance from NCI support team and help desk |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Network Center, Inc. product offering
Product offeringCore offering
Network Center, Inc. (NCI) is a managed IT services provider selling a menu-driven managed services program called FlexCare, which delivers remote monitoring, endpoint security, network management, backup, M365 security enablement, and consulting support to SMB and mid-market organizations without requiring long-term contracts. Beyond FlexCare, NCI sells dedicated cybersecurity services, Microsoft Teams and Cisco Webex collaboration solutions, physical security (video surveillance and door access control), cloud hosting and migration (Azure and AWS), network infrastructure design and implementation, and consulting services (vCIO, project management, business analysis, asset lifecycle management).
Product overview
Network Center, Inc. (NCI) is a managed services provider (MSP) offering a portfolio of integrated technology solutions structured around a flagship managed services product, FlexCare, supplemented by dedicated practices in cybersecurity, collaboration, cloud infrastructure, and consulting. FlexCare is a menu-driven managed services program that operates without long-term contracts, offering customers a customizable mix of remote monitoring, endpoint security, network management, backup, and compliance services. NCI's cybersecurity practice includes both managed detection and response (cyber) and physical security (video surveillance and access control). Its collaboration practice centers on Microsoft Teams and Cisco Webex, including hybrid meeting room kit deployments. The cloud practice covers Azure and AWS hosting, M365, and cloud migration. The consulting practice provides Virtual CIO, project management, and business analysis services. NCI also hosts an annual technology conference, nVision, and serves clients across banking, healthcare, education, manufacturing, and professional services industries.
Differentiator
Problem solved
Functional benefit
Brands
- FlexCare: Managed services program offering menu-driven IT support with no long-term contracts, including budgeted and unlimited support options.
Products and services
- FlexCare Managed Services NCI's flagship contract-free managed IT services program for SMB and mid-market businesses, providing remote monitoring, endpoint security, network management, backup, M365 security enablement, breach detection, vulnerability scanning, and security awareness training via a customizable menu of services built on the Microsoft, Cisco, and best-of-breed security partner stack.
- Collaboration Solutions NCI's collaboration practice implementing and supporting Microsoft Teams, Cisco Webex (including Webex AI Assistant), Cisco Unified Communications (desk phones, softphones, mobile apps, call queues), and Yealink-based hybrid meeting room kits with mounted microphones, speakers, and dual screens. Includes deployment, configuration, end-user training, and ongoing support for organizations adopting hybrid and remote work models.
- Cybersecurity Services NCI's cybersecurity practice providing baseline security assessments, expert security leadership advisory (vCISO-style), managed detection and response, threat detection and monitoring, end-user security training, and Cisco Secure Firewall / XDR / Talos-powered cyber defense for organizations needing to protect against ransomware, phishing, and other cyber threats.
- Physical Security Solutions NCI's physical security offering built on Verkada's unified cloud-based platform, delivering video surveillance with real-time alerts, AI-enabled footage search, and browser/mobile management, plus door access control scalable to 2000+ doors with site-wide lockdown from any device, for organizations needing to secure buildings, warehouses, and individual offices.
- Cloud Solutions NCI's cloud hosting and migration practice delivering Microsoft Azure and AWS hosting, Azure Virtual Desktop, Microsoft 365 deployments, cloud migration (including Azure Migrate Service assessments and post-VMware migration paths), and cloud-based backup and disaster recovery with 99.9% uptime and flexible monthly hosting fees.
- Network Infrastructure NCI's network infrastructure design, implementation, and support practice covering on-premises servers, routers, switches, firewalls, wireless (Cisco Meraki, Ruckus), storage (Dell, Lenovo, IBM, Nutanix), and hybrid environments for organizations modernizing their network and data center foundations.
- Consulting Services NCI's consulting practice providing Virtual CIO (vCIO) engagements, project management, business analysis, and asset lifecycle management to help organizations of all sizes align technology strategy with business outcomes, manage IT budgets, and execute technology initiatives.
Quantifiable outcome
- 98% customer retention rate maintained without requiring long-term contracts
- +1 more outcomes
Companies that use Network Center, Inc.
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles5 records
Network Center, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration46 records
AI capability14 records
Feature2 records
Network Center, Inc. partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- MicrosoftcoreNCI is a Microsoft partner offering Microsoft 365, Teams, Azure cloud services, Copilot AI, Intune, and modern work solutions. Provides collaboration, security, and device management services built on Microsoft ecosystem.
- CiscocoreCisco partner for networking, security, and collaboration solutions including Webex, Cisco Unified Communications, Meraki, and security products. Published multiple blogs on Cisco AI infrastructure and collaboration tools.
- Amazon Web ServicescoreCloud hosting partner alongside Microsoft Azure. Helps customers find the right fit for hosting needs.
- Ingram MicrominorDistribution partner for technology products and solutions.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Network Center, Inc. competitors and assessment
Company assessmentDirect peers
- Marco Technologies: Upper Midwest-based managed IT services provider headquartered in Minnesota with offices across the region. Direct competitor to NCI in managed services, networking, security, and collaboration for SMB and mid-market customers across banking, healthcare, manufacturing, and education.
- Loffler Companies: Minneapolis-based managed services and business technology provider offering managed IT, cybersecurity, cloud, and collaboration solutions. Comparable customer segments (banking, healthcare, education, manufacturing) and a similar menu-driven managed services structure.
- VC3: Regional managed services and IT consulting firm serving municipalities and businesses across the Midwest and Southeast. Closely comparable to NCI in FlexCare-style managed services menu, cybersecurity, and cloud migration focus, with similar municipal/regulated-vertical exposure.
- Heartland Business Systems: Midwest-headquartered IT solutions provider offering managed services, networking, security, and collaboration - including Cisco, Microsoft, and security vendor integrations. Comparable menu-driven managed services delivery model and SMB/mid-market focus in adjacent Midwest geographies.
Emerging players
- Huntress: Managed detection and response vendor for SMBs and the MSP channel, deeply integrated into NCI's FlexCare stack. Comparable end customer (SMB/mid-market) but operates as security tooling for MSPs rather than as a direct competitor.
- Arctic Wolf: MDR/SOC-as-a-service vendor that NCI resells and partners with for managed security. Directly comparable in security operations delivery but as a vendor product NCI wraps rather than a head-to-head MSP competitor.
Others
- Auvik Networks: Network monitoring and management SaaS vendor that NCI partners with for managed network services. Not a competitive MSP but a tooling partner whose capabilities partially overlap with NCI's NOC Pro offering.
Regional players
- C Spire Business: Regional telecom-turned-MSP serving SMB and enterprise across Mississippi and the Southeast with managed IT, cloud, and security services. Comparable managed services model but operates in a different geographic market from NCI.
Broad incumbents
- Insight Enterprises: Global IT solutions and managed services provider covering cloud, data center, security, and collaboration. Overlaps with NCI in the full-stack managed IT, collaboration (Microsoft Teams, Cisco), and cloud migration delivery but at enterprise scale.
- CDW: Large national IT solutions reseller and managed services provider serving SMB to enterprise across all U.S. regions. Overlaps with NCI in Microsoft, Cisco, and security vendor delivery but at much greater scale and broader geographic reach.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Network Center, Inc. social profiles
Digital presenceNetwork Center, Inc. compliance and trust
Trust signalCompliance2 records
Network Center, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Network Center, Inc. leadership team
Management profileNumber of profiles
Profiles4 records
Network Center, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Network Center, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Network Center, Inc.
What does Network Center, Inc. do?
Network Center, Inc. (NCI) is a managed IT services provider selling a menu-driven managed services program called FlexCare, which delivers remote monitoring, endpoint security, network management, backup, M365 security enablement, and consulting support to SMB and mid-market organizations without requiring long-term contracts. Beyond FlexCare, NCI sells dedicated cybersecurity services, Microsoft Teams and Cisco Webex collaboration solutions, physical security (video surveillance and door access control), cloud hosting and migration (Azure and AWS), network infrastructure design and implementation, and consulting services (vCIO, project management, business analysis, asset lifecycle management).
Is Network Center, Inc. a public or private company?
Network Center, Inc. is a private company. It is classified as management employee owned and is currently operating.
When was Network Center, Inc. founded?
Network Center, Inc. was founded in 1986. It employs 101 to 250 people.
Where is Network Center, Inc. based?
Network Center, Inc. is headquartered in Fargo, United States, in the North America region.
How does Network Center, Inc. make money?
Two revenue lines are on record. Managed IT Services (FlexCare) is the primary driver. The others are professional Services / Consulting.
Who are Network Center, Inc.'s main competitors?
Direct peers on record are Marco Technologies, Loffler Companies, VC3 and Heartland Business Systems. Emerging players are Huntress and Arctic Wolf. Auvik Networks is listed as an others. C Spire Business is listed as a regional player. Broad incumbents are Insight Enterprises and CDW.
Does Network Center, Inc. have an API?
No public API is recorded for Network Center, Inc..
What industry is Network Center, Inc. in?
Network Center, Inc.'s product category is Managed IT Services. Its primary akta.pro industry code is HDAIAGAJ, Network Monitoring, Assurance & Managed NOC Services (SLA Ops), with a secondary code of BPAKADAF, Security Architecture & Engineering Advisory (Zero Trust, IAM, Network). Its NAICS code is 54151 and its SIC code is 7370.