BCS

What BCS does

BCS IS|IT LLC is a privately held IT managed services provider headquartered in Milwaukee, Wisconsin, operating across five Midwestern states (Wisconsin, Illinois, Michigan, Minnesota, Indiana) with additional offices in Chicago, Indianapolis, Madison, and Minneapolis. Founded around 2012 and serving customers for more than a decade, the company positions itself as a proactive IT partner to organizations ranging from small and mid-market businesses to Fortune 1000 enterprises, with publicly cited experience in manufacturing, architecture, engineering, and government verticals. The firm is built around an outsourced-IT department model, anchored by a dedicated vCIO function for technology roadmapping and a 24/7 Level 1/Level 2 help desk, and is differentiated operationally by publicly published real-time SLA metrics (Average Resolution Time and Average Response Time).

The company's core technology stack is assembled from third-party enterprise vendors rather than proprietary platforms. BCS holds Microsoft Platinum Partner and Cisco Premier Partner designations and operates against an ecosystem of 15+ additional technology partners, including Sophos, Datto, Palo Alto Networks, Veeam, Dell, HPE, Adobe, 8x8, Dropbox, Lenovo, RingCentral, Meraki, and Juniper. Its principal in-house IP is the Secure User Framework, a packaged security and disaster-recovery SKU bundling 24/7 security response, monitoring, antivirus, email protection, security-awareness training, MFA, and endpoint/cloud backup that pre-qualifies clients for a $1.5M cyber-liability policy. The broader product catalog spans Managed Services, Professional/Project Consulting, Procurement Services, Depot Services (hardware lifecycle management), IT Support, Cloud Services, Mobility/Wireless Design, Collaboration, Security & Compliance, Device Monitoring, and IT Fundamentals.

BCS operates a subscription-driven managed services revenue model billed on flat-rate Pay-by-Device or Pay-by-User monthly contracts, supplemented by project-based professional services revenue and equipment-procurement pass-through. Go-to-market is sales-led and direct, using vCIO-led account management rather than channel intermediaries, with marketing primarily driven through a content/technology blog (authored by CTO Craig Staffin), LinkedIn, and the corporate website. The company is privately held, has no disclosed institutional capital, and operates with 11-50 employees.

Name

BCS

Legal name

BCS IS|IT LLC

Website

https://bcsisit.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

BCS IS|IT is a Midwest-based IT managed services provider offering flat-rate managed services, project consulting, and equipment procurement to SMB and Fortune 1000 clients across manufacturing, architecture, engineering, and government sectors.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industries

Business Continuity Planning & Program Management (BCP) (BPAEALAD), Business Continuity & Operational Resilience (BCM/OR) (HDADAIAK), Incident Response, Business Continuity & Crisis Management (HDABANAJ)

Keywords

• IT managed services
• IT project consulting
• Cybersecurity services
• Cloud infrastructure
• Help desk support

Headquarters

HQ city

Milwaukee

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring revenue from providing comprehensive IT management, monitoring, and support services on a flat-rate basis (per device or per user). Includes vCIO services, infrastructure maintenance, security management, and help desk support.
2. Professional Services / Project Consulting: Project-based consulting services for strategic technology roadmapping, cybersecurity solutions, enterprise networking, wireless design, cloud architecture, data center deployments, and business continuity planning.
3. Procurement Services: Equipment and technology procurement services leveraging partner relationships to provide competitive quotes and value for clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

BCS IS|IT is an IT managed services provider that delivers flat-rate, full-service IT management including 24/7 help desk support, proactive infrastructure monitoring, cybersecurity, cloud services, and vCIO strategic planning for small-to-mid-market businesses and enterprise clients. The company also provides project-based IT consulting for technology roadmaps, cybersecurity, networking, and data center deployments, as well as equipment procurement services leveraging vendor partnerships.

Product overview

BCS IS|IT is an IT Managed Services provider offering a comprehensive suite of technology services to organizations across the Midwest. The core offering is IT Managed Services (a flat-rate, full-service solution providing proactive technology support) complemented by IT Professional Services for project-based work and IT Procurement Services for equipment acquisition. The service portfolio includes specialized modules such as Depot Services (hardware repair and lifecycle management), the Secure User Framework (security and disaster recovery suite), IT Fundamentals (core infrastructure services), Device Monitoring (24/7 preventative patch management), Security and Compliance Services, Collaboration Services, Wireless Design & Architecture, Cloud Services, IT Support/Help Desk, and IT Project Consulting. Services are delivered through a flat-rate pricing model (pay by device or pay by user) with dedicated vCIO resources and 24/7 support capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Managed Services Full-featured, 100% flat-rate IT service providing enterprise-level experience and solutions including proactive technology support, 24/7 help desk, network management, and infrastructure maintenance for organizations across the Midwest.
• IT Professional Services / Project Consulting Project-based consulting and professional services for strategic technology roadmapping, cybersecurity, networking, wireless, cloud services, and data center infrastructure deployments.
• IT Procurement Services Equipment procurement services leveraging partner relationships with Microsoft, Cisco, Dell, HPE, Lenovo, and other vendors to provide quick, accurate, and competitive quotes for technology products.
• Secure User Framework Comprehensive security and disaster recovery suite including 24/7 security response, monitoring and alerts, antivirus, email protection, security awareness training, MFA, endpoint backup, and cloud backup; offered as a single SKU and qualifies businesses for cyber liability insurance.
• IT Support / Help Desk 24/7 Level 1 and Level 2 end user help desk support including ticketing system, device support, workstation builds, software installation, email support, mobile device support, and quality control with root cause analysis.
• Device Monitoring Preventative patch management and 24/7 monitoring services for desktops, servers, networks, SAN/NAS storage including performance monitoring, CPU/memory/disk monitoring, antivirus updates, event log monitoring, and ISP vendor management.
• Security and Compliance Services Security assessment, consulting, vulnerability scans, industry-specific compliance assessments, security remediation, enterprise facility solutions, 2FA implementation, and security awareness training.
• Collaboration Services Communication and collaboration solutions including O365 implementation, Microsoft Teams integration, file management, email and exchange solutions, knowledgebase management, messaging and conferencing, Google G Suite, and enterprise communication solutions.
• Cloud Services Cloud integration, support, management, and architecture services including disaster protection, recovery, and backup solutions.
• Depot Services Hardware repair, replacement, and lifecycle management including swap/replacement, inventory and logistics, lifecycle management, imaging, asset tagging, data wiping, and warranty coordination.

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationBCS is a Platinum Microsoft partner specializing in Azure, Microsoft 365, Server OS, Teams, Active Directory, and Domain Controller services. Provides managed, professional, and procurement services for Microsoft products.
• CiscocoreTechnology or IntegrationFeatured as a Premier Partner, BCS is a trusted advisor with demonstrated understanding of product and solution designs. Provides full managed services, professional services, and procurement for all Cisco products.
• DattocoreTechnology or IntegrationEmerging leader in backup, restoration, and data protection. BCS uses Datto to protect clients from downtime and data loss with comprehensive business continuity and disaster recovery tools, plus cyber security risk mitigation.
• SophoscoreTechnology or IntegrationProvides cutting-edge AI-driven cybersecurity solutions. Beyond technology, Sophos provides end-user training to help mitigate cyber security risks across all vulnerable areas of a business IT landscape.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Marco Technologies: Marco is a Midwest-headquartered (Wisconsin) managed services and technology provider offering IT managed services, cloud, security, and unified communications to mid-market and enterprise clients — directly overlapping BCS's core offering and geography.
• Netgain Technology: Netgain is a Midwest-based (Minneapolis) managed IT services and cloud hosting provider serving SMB and mid-market clients with a similar flat-rate, partner-supported model. Direct comparable in scale, geography, and managed services focus.
• OneNeck IT Solutions: OneNeck is a Midwest-region managed services, cloud, and colocation provider serving mid-market customers with a similar mix of managed IT, BCDR, and security offerings. Comparable in customer profile and solution portfolio.
• US Signal: US Signal is a Grand Rapids, Michigan-based managed services, cloud, and data center provider serving Midwest enterprises. Strong overlap with BCS in managed IT, BCDR, and Microsoft-centric services, with a deeper infrastructure footprint.
• Ntiva: Ntiva is a national managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple US regions. Directly comparable in flat-rate managed services, help desk, security, and vCIO offerings, with broader geographic reach.
• Dataprise: Dataprise is a national managed services and cybersecurity provider delivering 24/7 help desk, managed security, cloud, and vCIO services to mid-market and enterprise clients. Highly comparable in service mix and customer segment to BCS.
• NexusTek: NexusTek is a national managed IT, cloud, and security services provider focused on mid-market organizations. Overlaps with BCS in flat-rate managed services, Microsoft-centric cloud, and security/BCDR offerings.

Broad incumbents

• Insight Enterprises: Insight is a large global IT solutions integrator offering managed services, hardware procurement, and consulting at much greater scale than BCS. Overlaps in managed services and procurement but serves much larger enterprise customers.
• CDW: CDW is a large multi-billion-dollar IT solutions and services provider offering managed services, hardware/software procurement, and consulting to SMB through enterprise. Overlaps with BCS across managed services and procurement but at vastly larger scale and broader geographic footprint.

Emerging players

• SecureCo: SecureCo is a smaller, emerging managed security and BCDR-focused provider serving Midwest SMB and mid-market clients. Comparable in Secure User Framework-style security bundling but with a narrower service portfolio than BCS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bcsisit
• Xx.com/bcsisit
• Facebookfacebook.com/BCSISIT

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BCS