CMAC

What CMAC does

CMAC Group is a managed ground transport and accommodation coordination platform headquartered in Accrington, United Kingdom, founded in 2006 by Steve Turner. The company aggregates access to 7+ million vehicles globally and operates in over 20 countries through offices in the UK, Spain, Greece, Portugal, and the Netherlands, supported by seven regional contact centres providing 24/7/365 service. CMAC serves enterprise and mid-market customers across rail, aviation, healthcare, corporate, public sector, and leisure verticals, with named clients including Network Rail, Ryanair, Lufthansa, NHS Trusts, Home Office, and Motability Operations.

The company's product portfolio centers on proprietary technology including CMAC Booking Portals, the CMAC App, Smartlink™ (first/last mile connections), Drawdown™ (dynamic vehicle allocation), Homesafe (real-time safety tracking), and an official Partner API that integrates transport operators' dispatch systems. Supporting services span emergency transport and accommodation, passenger first/last mile connections, rail replacement (operated via Great British Rail Replacement), aviation disruption management, patient transport, and corporate travel management, achieving a reported 99.7% booking success rate across hundreds of thousands of bookings. The portfolio includes multiple acquired brands — Suntransfers, Coach Hire Comparison, Cabline, Ontraccs, Cabfind, Minicabit, and Here & Dare — built through an aggressive 2023 acquisition campaign.

CMAC generates revenue through transaction fees on managed ground transport bookings, managed services for disruption-driven accommodation, and licensing of its technology platform via the Partner API and booking portals. Pricing is quote-based and contract-negotiated; specific rates are not publicly disclosed. Distribution combines direct enterprise sales, self-serve digital booking, 24/7 phone support, TMC reseller partnerships, and embedded API integrations. Since 2024 the company has operated as part of ComfortDelGro Corporation, the Singapore-listed global land transport conglomerate, with CEO Peter Slater leading day-to-day operations.

Name

CMAC

Legal name

CMAC Group UK Limited

Website

https://cmacgroup.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

CMAC is a UK-headquartered managed ground transport and accommodation coordination platform that aggregates 7+ million vehicles globally, serving enterprise and public-sector clients across rail, aviation, healthcare, and corporate travel with proprietary booking, tracking, and disruption management technology.

Ownership category

akta.pro rank

Product category

Ground Transport Management Services

NAICS

Taxi and Ridesharing Services (485310), Automotive Equipment Rental and Leasing (5321)

SIC

Transportation Services (4700), Services-Auto Rental & Leasing (No Drivers) (7510)

akta.pro primary industry

Car Rental & Car-Sharing Booking Platforms (BPAMAIAF)

akta.pro secondary industries

Ground Transportation Booking Platforms (Rail/Bus/Ferry) (BPAMAIAD), Managed Corporate Car Rental Programs (MCMP) (THADAOAA)

Keywords

• Ground transport management
• Corporate travel management
• Passenger transport services
• Disruption management services
• Rail replacement transport

Headquarters

HQ city

Accrington

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Ground Transport Services: CMAC coordinates ground transport bookings (taxis, coaches, MPVs, executive vehicles) for businesses and organizations, earning fees per booking or transaction managed. The company acts as an aggregator managing a network of 7+ million vehicles globally.
2. Accommodation Management: CMAC facilitates hotel and accommodation bookings primarily during travel disruption scenarios (flight delays, cancellations), managing passenger accommodation as part of their emergency transport and accommodation services.
3. Technology Platform Licensing: CMAC provides API access and booking portal technology to partners and customers, enabling integration of their supply network into third-party systems.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

CMAC operates as a managed ground transport and accommodation coordination platform, aggregating access to over 7 million vehicles globally (taxis, coaches, MPVs, executive vehicles) for corporate, aviation, rail, healthcare, and public sector clients. The company provides both planned and emergency transport solutions through proprietary technology platforms (CMAC Booking Portals, CMAC App, Partner API) combined with 24/7/365 human support across 7 regional contact centres. CMAC delivers end-to-end services including booking management, real-time journey tracking, supplier coordination, consolidated invoicing, and passenger accommodation during travel disruptions.

Product overview

CMAC Group operates as a managed ground transport and accommodation coordination platform offering a unified ecosystem of technology products and services. The core platform consists of CMAC Booking Portals and the CMAC App, which provide access to over 7 million vehicles globally. Supporting modules include Smartlink™ (first/last mile connections), Drawdown™ (dynamic vehicle allocation), and Homesafe (real-time safety tracking). The portfolio includes multiple acquired brands including Suntransfers, Coach Hire Comparison, Ontraccs, Cabfind, and Minicabit. CMAC serves diverse sectors including rail replacement (Great British Rail Replacement), aviation disruption management, corporate travel, healthcare transport, and crew logistics. Services span transport booking, accommodation management, real-time tracking, and duty of care compliance, all coordinated through 24/7 operational support.

Differentiator

Problem solved

Functional benefit

Brands

• Suntransfers: Airport transfer and ground transport booking platform acquired by CMAC Group, operating primarily in Spain and internationally.
• Coach Hire Comparison
• Cabline
• Great British Rail Replacement (GBRR)
• Ontraccs
• Cabfind
• Smartlink
• Drawdown
• Homesafe

Products and services

• CMAC App Mobile application enabling travellers and travel managers to book and manage ground transport globally, with real-time journey tracking, policy-compliant booking, consolidated billing, and access to over 7 million vehicles worldwide.
• CMAC Booking Portals Online booking platform providing user-friendly access to CMAC's ground transport network with real-time status updates, amendments capability, and consolidated invoicing for transport bookings.
• Emergency Transport & Accommodation (ETA)

Quantifiable outcome

• 99.7% booking success rate across hundreds of thousands of bookings
• +4 more outcomes

Named customers19 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature7 records

Partnerships

14 partnerships are on record, tiered core and minor.

• INSOFTDEVcoreTechnology or Integration · 29 January 2026Technical integration between INSOFTDEV's SmartCar dispatch platform and CMAC Partner API, enabling approved SmartCar operators to connect with CMAC for structured booking data exchange and improved operational interoperability. SmartCar has been in continuous production use since 2015 supporting taxi fleets, private hire operators, and airport transfer providers across the UK and international markets.
• Coach Hire ComparisoncoreOEM/ Whitelabel/ Licensing Partner · 22 June 2023CMAC acquired 51% stake in Coach Hire Comparison, an online transport quote provider based in Alfreton, Derbyshire. This represents CMAC's third acquisition in recent months, following Suntransfers in Barcelona and a Portuguese travel firm, expanding CMAC's coach hire solutions and online presence.
• Nexus Vehicle RentalminorStrategic or Co-development PartnerNew partnership announcement for vehicle rental collaboration expanding CMAC's supply chain capabilities
• CheckedSafeminorStrategic or Co-development PartnerPartnership enhancing CMAC's client proposition and adding value to its supply chain through compliance and safety verification services
• Nexus Travel TechnologiescoreChannel Partner/ Reseller/ DistributorPartnership to enhance growth across Europe and beyond through technology integration and distribution
• Community Rail NetworkminorGTM or Marketing PartnerCorporate charity partnership supporting community rail initiatives and sponsoring Community Rail Week events
• Trees4TravelminorGTM or Marketing PartnerMindful travel partnership focused on sustainability through tree planting initiatives
• SuntransferscoreOEM/ Whitelabel/ Licensing PartnerAcquired by CMAC Group, Suntransfers is based in Barcelona and provides international transfer services, expanding CMAC's global footprint
• CablinecoreOEM/ Whitelabel/ Licensing PartnerAcquired by CMAC, Cabline bolsters vehicle network coverage and availability as part of CMAC's expansion strategy
• Here & DareminorOEM/ Whitelabel/ Licensing PartnerAcquisition expanding CMAC's capabilities and market presence
• Aircinks SolutionsminorOEM/ Whitelabel/ Licensing PartnerSpanish-based acquisition expanding CMAC's technology and service capabilities
• Netherlands BusinessminorOEM/ Whitelabel/ Licensing PartnerAcquisition of a business in The Netherlands as part of European expansion
• Foreign Airlines AssociationcoreStrategic or Co-development PartnerPartnership with Foreign Airlines Association to mitigate industry disruption for member airlines
• Great British Rail Replacement (GBRR)coreStrategic or Co-development PartnerGBRR is part of CMAC Group, focusing specifically on rail replacement services and accessibility during rail disruption. Led by Ian Jeffery, Director of Great British Rail Replacement.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Emerging players

• Wingz: Wingz is a US-based pre-booked airport and executive ground-transport platform serving airlines, travel managers, and corporate accounts. It overlaps with CMAC's aviation-disruption, airport-meet-and-greet, and corporate-booked transfer services, particularly for cross-border enterprise accounts.
• Karhoo: Karhoo is a corporate ground-transport aggregator that connects TMCs and corporates to multiple taxi and chauffeur suppliers via API, similar to CMAC's Partner API approach. It targets the same TMC-channel and corporate-policy compliance use cases but with a smaller vehicle network and brand footprint.

Direct peers

• Blacklane: Blacklane offers premium airport transfers, chauffeur services, and city-to-city ground transport for corporate travelers globally. It is comparable to CMAC's executive vehicle and aviation disruption offerings, particularly in serving airlines and corporate accounts across multiple geographies.
• Addison Lee: London-based private hire and corporate ground-transport operator with a strong UK enterprise account base, similar to CMAC. While Addison Lee operates its own fleet rather than aggregating, both serve the same corporate, rail, and aviation disruption segments in the UK with comparable duty-of-care offerings.
• Carey International: Carey is a US-headquartered executive ground-transport and chauffeured services provider serving corporate accounts, airlines, and travel managers globally. It is comparable to CMAC in serving disruption-management, airline-crew, and corporate-travel ground-transport demand, especially for cross-border accounts.
• Gett: Gett is a global B2B ground-transport platform offering corporate accounts, ride-hailing aggregation, and managed-travel integrations. It directly overlaps CMAC's corporate, TMC-channel, and disruption-management use cases, particularly across European markets.
• FreeNow (FREE NOW): FREE NOW is a multi-taxi, ride-hailing, and corporate ground-transport app operating across Europe, owned by BMW and Mercedes-Benz. It competes with CMAC in corporate taxi booking, multi-supplier aggregation, and European enterprise accounts, with deeper OEM backing.
• Bolt Business: Bolt's enterprise offering provides ride-hailing, scooter, and corporate-billing services across Europe, Africa, and Asia, competing with CMAC in the corporate and managed-travel ground-transport category. Its owned-driver model and aggressive pricing put pressure on aggregator economics.
• Uber for Business: Uber's enterprise ground-transport division offers corporate clients global ride-hailing, central billing, duty-of-care dashboards, and policy controls. It competes head-on with CMAC in the corporate and managed-travel ground-transport category, with the advantage of owned-supply scale and consumer brand recognition.

Broad incumbents

• Trapeze / Mobico (now part of ComfortDelGro's competitive set): Mobico Group (formerly National Express) is a major UK and European multimodal transport operator with corporate shuttle, coach, and rail-replacement services. While broader in scope than CMAC, it competes directly in rail-replacement and corporate-employee transport segments relevant to CMAC's portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cmac-group-uk
• Xx.com/CMACgroupuk
• Facebookfacebook.com/CMACGroup

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CMAC