MasterHost
MasterHost is a Vancouver- and Dubai-headquartered short-term rental property management company providing full-service Airbnb management (listing, pricing, cleaning, guest communication, maintenance) to SMB property owners across 100+ cities in 16 countries on a 12-18% per-booking commission model.
- Company typePrivate
- Founded2014
- HeadquartersVancouver, Canada
- Headcount101–250
- GTM typeB2B
- OfferingServices
What MasterHost does
MasterHost is a full-service short-term rental property management company founded in 2014 and launched in 2015 as the first Canadian firm specializing in Airbnb management. Headquartered in both Vancouver, Canada and Dubai, UAE, the company serves individual property owners and small multi-property investors across more than 100 cities in 16 countries, with a self-claimed position as the largest Airbnb management portfolio holder in Vancouver. Its operating footprint spans Canada, the United States, Mexico, the UK, eight additional European markets, the UAE, Israel, Australia, Malaysia, Japan, and South Africa.
The core offering is a platform-plus-modules architecture built around multi-channel calendar synchronization with Airbnb, VRBO, Booking.com, and TripAdvisor — covering roughly 99% of short-term rental traffic in its served markets. Pricing is delivered through three tiers (Basic at 12% per booking, Full at 15% per booking, and Premium at 18% per booking) supplemented by twelve add-on service modules covering licensing support, interior design, photography, insurance consulting, listing SEO, dynamic price optimization, booking management, key exchange, digital guest books, concierge, cleaning and laundry, and property maintenance. Dynamic pricing is described as using Big Data competitive analysis, seasonality modeling, local event inputs, and hotel vacancy data. No named proprietary AI/ML models, research publications, or AI-native product surfaces are disclosed; the technology layer appears to be an integrations-and-statistics stack rather than an AI-differentiated system.
MasterHost monetizes entirely on a transaction-fee / take-rate basis with no upfront fees, no onboarding costs, and month-to-month contracts with a one-month cancellation notice. Hosts retain ownership of their Airbnb accounts and receive payments directly from the underlying platforms. Customer acquisition is direct-to-consumer via a website with more than 100 city-specific SEO landing pages, a content-marketing blog (including event-driven content such as FIFA World Cup 2026 material for Vancouver), social channels on Facebook, Instagram, and LinkedIn, and free revenue-estimation and consultation tools. The customer base is exclusively SMB property owners — no enterprise or institutional anchors are disclosed.
MasterHost firmographics
Firmographics- Name
- MasterHost
- Legal name
- MasterHost
- Website
- https://masterhost.ca
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- MasterHost is a Vancouver- and Dubai-headquartered short-term rental property management company providing full-service Airbnb management (listing, pricing, cleaning, guest communication, maintenance) to SMB property owners across 100+ cities in 16 countries on a 12-18% per-booking commission model.
- Ownership category
- akta.pro rank
MasterHost industry classification
Industry- Product category
- Short-term rental property management
- NAICS
- All Other Travel Arrangement and Reservation Services (561599)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Full-Service Vacation Rental Property Management (BPAJAIAA)
- akta.pro secondary industries
- Short-Term Rental (STR) Management for Individual Hosts (BPAJAIAB), Owner Services, Reporting & Portfolio Administration (THAMAKAI), New-Listing Onboarding, Setup & Launch Services (THAMAKAO)
Keywords
Where MasterHost is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
MasterHost business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Airbnb property management commission: MasterHost charges a percentage commission on each booking. Three pricing tiers are offered: Basic at 12% per booking, Full at 15% per booking, and Premium at 18% per booking. Revenue is generated purely on a per-booking basis with no upfront costs, onboarding fees, or cancellation fees charged to clients. The company issues monthly invoices based on revenue collected.
- Ancillary property services: Additional services including interior design, professional photography, licensing support, insurance consulting, and property maintenance are offered as add-ons, particularly within the Premium package. These services generate supplementary revenue beyond the base management commission.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Basic plan at 12% per booking — covers core management services |
| Transaction based/ take rate | Monthly | Full plan at 15% per booking — mid-tier comprehensive management |
| Transaction based/ take rate | Monthly | Premium plan at 18% per booking — all-inclusive full-service management |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
MasterHost product offering
Product offeringCore offering
MasterHost is a full-service short-term rental property management company that manages Airbnb, VRBO, Booking.com, and TripAdvisor listings on behalf of property owners across 100+ cities in 16 countries. Services include listing creation and SEO, dynamic pricing optimization, multi-channel calendar synchronization, 24/7 guest communication and concierge, professional cleaning and laundry, key exchange, property maintenance, licensing support, interior design, and professional photography. Revenue is earned through a percentage commission per booking (12% Basic, 15% Full, 18% Premium) with month-to-month contracts.
Product overview
MasterHost is a full-service Airbnb and short-term rental property management company offering a platform-plus-modules architecture. The core offering is the Airbnb Property Management Platform, which operates across three pricing tiers: Basic (12% per booking), Full (15% per booking), and Premium (18% per booking). These tiers are supplemented by 12 individual add-on service modules: Airbnb Licensing Support, Airbnb Interior Design, Airbnb Photography, Airbnb Insurance, Airbnb SEO, Airbnb Price Optimization, Airbnb Booking Management, Airbnb Key Exchange, Airbnb Guest Book, Airbnb Concierge Service, Airbnb Cleaning & Laundry, and Airbnb Property Maintenance. An additional tool, the Airbnb Revenue Estimate Tool, provides free revenue forecasting for prospective clients. The company manages properties across Canada, the USA, Mexico, UK, France, Italy, Spain, Portugal, Denmark, Austria, Germany, Czech Republic, Netherlands, Belgium, Greece, Poland, Romania, UAE, Israel, Australia, Malaysia, Japan, and South Africa, headquartered in Dubai and Vancouver since 2015.
Differentiator
Problem solved
Functional benefit
Products and services
- Airbnb Property Management Platform Full-service short-term rental property management platform providing end-to-end services including listing creation, dynamic pricing, multi-channel calendar sync, 24/7 guest communication, cleaning, maintenance, key exchange, licensing, and concierge across Airbnb, VRBO, Booking.com, and TripAdvisor in 100+ cities worldwide.
- Airbnb Cleaning & Laundry Professional post-checkout cleaning and laundry service for short-term rental properties, covering kitchen, bathroom, and bedroom preparation, linen change, and supply restocking between guests.
- Airbnb Property Maintenance Preventative and emergency property maintenance service for short-term rental properties, including technical inspections, HVAC checks, plumbing, appliance repair, and 24/7 emergency response.
- Airbnb Concierge Service 24/7 guest concierge support covering airport transfers, guided tours, restaurant reservations, event ticket booking, and on-demand assistance during stays, offered to guests staying in managed properties.
- Airbnb Interior Design Professional home staging and interior design consultation service to enhance listing presentation, covering design recommendations, shopping lists, and full remodelling project management for short-term rental properties.
- Airbnb Photography Professional property photography service to produce high-quality listing images that improve click-through rates, search ranking, and guest bookings for short-term rental properties.
- Airbnb Licensing Support Consulting service guiding property owners through municipal and strata licensing requirements for short-term rental operation, including application filing and ongoing compliance monitoring.
- Airbnb Insurance Consulting Consulting service connecting short-term rental hosts with insurance providers and guiding them through policy selection to cover property, liability, and rental income exposures.
- Airbnb Revenue Estimate Tool Free instant revenue forecast tool that estimates potential short-term rental income for a property based on address, beds, baths, and management plan selection, used as a lead generation funnel for prospects.
Quantifiable outcome
- Clients reportedly earn 2-3x more compared to traditional long-term rental income in some cases
- +3 more outcomes
Companies that use MasterHost
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles3 records
MasterHost technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
MasterHost partnerships and signals
Strategic signalScale indicators7 records
Recent moves5 records
Expansion highlights6 records
MasterHost competitors and assessment
Company assessmentDirect peers
- Vacasa: Largest North American full-service vacation rental management company with similar end-to-end services including listing, pricing, cleaning, and 24/7 guest support. Directly comparable business model focused on managing individual hosts' properties at scale.
- Evolve: National vacation rental management company offering professional management with a fee-based model and nationwide coverage. Competes directly with MasterHost for individual host relationships across US markets.
- TurnKey Vacation Rentals: Full-service vacation rental manager with technology-enabled operations spanning multiple US markets. Offers comparable services including dynamic pricing, professional cleaning, and 24/7 guest support.
- AvantStay: Tech-enabled luxury short-term rental management company operating in multiple US markets with full-service offerings. Comparable in providing hospitality-grade guest experience and dynamic pricing optimization.
- Guesty: Property management software platform serving vacation rental managers and Airbnb hosts with channel management, automation, and pricing tools. Competes with MasterHost's proprietary software layer and powers many competing managers.
- Hostaway: Vacation rental property management system offering channel manager, PMS, and automation tools for STR managers. Direct competitor in the technology stack layer underlying MasterHost's service delivery.
- RedAwning: Vacation rental management and distribution platform combining property management services with multi-channel distribution. Comparable in offering both management services and channel reach to host clients.
- Casai: Latin American short-term rental management company operating across Mexico and Latin America — overlapping with MasterHost's Mexico markets (Cancun, Tulum, Playa del Carmen, Puerto Vallarta).
- Smoobu: European-focused vacation rental property management software with channel management and PMS tools. Overlaps with MasterHost's European footprint and competes for the same SMB host segment.
Broad incumbents
- Airbnb: The dominant short-term rental platform on which MasterHost depends for 92% of its hosts' bookings. While primarily a marketplace, Airbnb's moves into services, experiences, and adjacent management capabilities pose platform-level competitive risk to MasterHost.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
MasterHost social profiles
Digital presenceMasterHost financial estimates
Financial estimateRevenue estimate
Valuation estimate
MasterHost leadership team
Management profileNumber of profiles
Profiles1 record
MasterHost funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MasterHost M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MasterHost
What does MasterHost do?
MasterHost is a full-service short-term rental property management company that manages Airbnb, VRBO, Booking.com, and TripAdvisor listings on behalf of property owners across 100+ cities in 16 countries. Services include listing creation and SEO, dynamic pricing optimization, multi-channel calendar synchronization, 24/7 guest communication and concierge, professional cleaning and laundry, key exchange, property maintenance, licensing support, interior design, and professional photography. Revenue is earned through a percentage commission per booking (12% Basic, 15% Full, 18% Premium) with month-to-month contracts.
Is MasterHost a public or private company?
MasterHost is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MasterHost founded?
MasterHost was founded in 2014. It employs 101 to 250 people.
Where is MasterHost based?
MasterHost is headquartered in Vancouver, Canada, in the North America region.
How does MasterHost make money?
Two revenue lines are on record. Airbnb property management commission is the primary driver. The others are ancillary property services.
Who are MasterHost's main competitors?
Direct peers on record are Vacasa, Evolve, TurnKey Vacation Rentals, AvantStay, Guesty, Hostaway, RedAwning, Casai and Smoobu. Airbnb is listed as a broad incumbent.
Does MasterHost have an API?
No public API is recorded for MasterHost.
What industry is MasterHost in?
MasterHost's product category is Short-term rental property management. Its primary akta.pro industry code is BPAJAIAA, Full-Service Vacation Rental Property Management, with a secondary code of BPAJAIAB, Short-Term Rental (STR) Management for Individual Hosts. Its NAICS code is 561599 and its SIC code is 7000.