Function 365

What Function 365 does

Function 365 Limited is a UK-headquartered (Cheltenham) cloud software company that has developed Function 365 (F365), a unified Electronic Health Record (EHR) and practice management platform aimed at private healthcare clinics. Founded in 2018 and employing between 1 and 10 people, the company serves solo practitioners, multidisciplinary clinics, telehealth-first practices, and multi-site groups across the UK, EU, and US. The platform is structured around three role-based portals — Practitioner, Patient, and Receptionist — combined with built-in video conferencing, an AI-assisted clinical documentation module, an Action Plan system for multi-disciplinary care coordination, and ConnectScript, an embedded lab-test and supplement ordering workflow.

The technology stack emphasizes integration over replacement of peripheral tools: native one-click connections with Stripe (payments and in-clinic card terminals), Xero (accounting), Google Calendar, Microsoft Office, Nordic Laboratories, ConnectScript, and Oura enable data synchronization across scheduling, billing, labs, and wearables. Compliance is positioned as a core architectural property, with GDPR and UK Data Protection Act alignment, HIPAA-by-design for the US, and EU AI Act readiness for AI-assisted documentation; the company is registered with the UK Information Commissioner's Office (registration ZA539196) and operates UK data residency.

Revenue is generated primarily through tiered monthly SaaS subscriptions priced per practitioner licence (£132/month for solo UK/EU users, declining to £95 for 2-5 licences and £85 for 5+ licences), supplemented by one-time professional services such as implementation support (£55), onsite training (£350), and non-clinical data entry (£25). The company operates a sales-led go-to-market with demo booking as the primary conversion mechanism, combined with self-serve online registration, content marketing (blog, eBook, social channels), and an e-commerce storefront. No external funding rounds, acquisitions, or institutional investors are disclosed in the available data.

Name

Function 365

Legal name

Function 365 Limited

Website

https://function365.co.uk

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Function 365 (F365) is a UK-based SaaS provider of cloud-based Electronic Health Record and practice management software for private healthcare clinics. Its unified platform combines scheduling, AI-assisted clinical notes, telehealth, billing, and lab ordering for solo practitioners through multi-site groups across the UK, EU, and US.

Ownership category

akta.pro rank

Headquarters

HQ city

Cheltenham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (Per Licence): Monthly subscription fees based on the number of practitioner licences. Tiered pricing from solo practitioners to large practices with 5+ licences. The per-licence cost decreases as practice size increases.
2. Implementation Services: One-time implementation specialist services at £55 per engagement for onboarding assistance.
3. Onsite Training: Dedicated on-site training sessions at £350 per session.
4. Data Entry Services: Non-medical PA/Nurse data entry services at £25 for digitizing and uploading documents such as learning materials and recommendation libraries.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels11 records

Core offering

Function 365 (F365) is a cloud-based Electronic Health Record (EHR) and unified practice management platform for private healthcare clinics in the UK, EU, and US. The software combines patient scheduling, AI-assisted clinical notes, telehealth, care plans, prescribing, billing, and lab/supplement ordering (via ConnectScript) in one secure system. It is sold as a tiered per-licence SaaS subscription (Solo, Small Practice, and Large Practice tiers) with optional paid add-on services including implementation, onsite training, and non-medical data entry.

Product overview

Function 365 (F365) is a unified practice management software / EHR system designed for private healthcare clinics. The platform comprises a core software with three integrated portals (Practitioner Portal, Patient Portal, and Receptionist Portal) plus built-in Telehealth and ConnectScript for lab/supplement ordering. The software is available through tiered subscription licences (Solo, Small Practice, and Large Practice) with optional add-on services including Implementation Specialist, Onsite Training, and PA/Nurse Data Entry.

Differentiator

Problem solved

Functional benefit

Products and services

• Function 365 (F365) Unified Practice Management Software / EHR Cloud-based Electronic Health Record (EHR) and unified practice management platform combining patient scheduling, AI-assisted clinical notes, care plans, prescribing, billing, telehealth, and lab/supplement ordering into one secure system for private healthcare clinics ranging from solo practitioners to multi-site groups.
• F365 Implementation Specialist One-time implementation service priced at £55.00 to help clinics set up and configure the Function 365 platform.
• Onsite Dedicated Training One-time in-person training service for clinic staff priced at £350.00 per session.
• PA/Nurse Data Entry (Non-Medical) One-time data entry service priced at £25.00 for digitising and uploading non-medical materials such as handouts, lifestyle recommendations, supplementation, and exercise libraries.

Quantifiable outcome

• Reduces administrative work and time spent tab-switching between multiple tools
• +2 more outcomes

Segments10 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature14 records

Partnerships

Five partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationNative payment integration for appointments, deposits, membership plans, and lab-test ordering. Includes F365 Pay for in-clinic card payments with automatic reconciliation to invoices.
• XerocoreTechnology or IntegrationDirect accounting and bookkeeping integration with Xero for financial management and reconciliation.
• Google CalendarcoreTechnology or IntegrationTwo-way calendar synchronization allowing calendar events to sync bidirectionally with Google Calendar.
• ConnectScriptcoreTechnology or IntegrationLab-test ordering, fulfilment, and reconciliation integration. Practitioners recommend tests/supplements, patients pay via portal, labs fulfil automatically with supplier payments processed.
• Nordic LaboratoriescoreTechnology or IntegrationDirect lab integration for advanced testing allowing seamless ordering and result handling.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cliniko: UK-headquartered (Brisbane-origin, strong UK presence) SaaS practice management software for allied health and private clinics, including scheduling, notes, billing and patient portal. Closest direct competitor to Function 365 for UK/EU private practitioners and small clinics.
• Jane App: Cloud-based clinic management software serving allied health, wellness, and multidisciplinary practitioners worldwide. Competes directly with Function 365 on scheduling, charting, billing, telehealth, and patient engagement for solo-to-mid-sized private clinics.
• Practice Better: Practice management platform built for nutritionists, dietitians, functional medicine, and wellness practitioners. Overlaps Function 365's nutritional therapy, dietetics, and functional medicine verticals on scheduling, charting, telehealth, supplement plans, and lab ordering.
• Power Diary: Practice management system for allied health, mental health, and physiotherapy clinics with scheduling, notes, billing, telehealth, and patient portal. Direct competitor to Function 365 in private-clinic scheduling, clinical notes, and multi-practitioner workflows.
• WriteUpp: UK-based practice management software for physiotherapists, osteopaths, chiropractors, and other allied health clinics. Competes directly with Function 365 in the UK private clinic segment for clinical notes, scheduling, and outcome measures.
• Nookal: Clinic management software for allied health and multi-disciplinary practices, with practitioner, patient, and admin portals plus billing. Overlaps Function 365 on multi-practitioner coordination and integrated clinical, scheduling, and billing workflows.
• Pabau: UK-based clinic management software focused on aesthetics, wellness, and private clinics with patient records, bookings, payments, and marketing automation. Directly competes with Function 365's medical aesthetics and wellness clinic offerings.
• Medesk: UK practice management and EHR for private medical clinics, including scheduling, notes, billing, and reporting. Most directly comparable UK private-clinic competitor to Function 365.
• Writeupp / TM3 (now Power Diary owned): TM3, a Power Diary product, serves UK physiotherapists and private practitioners with clinic management. Comparable UK private practice EHR offering to Function 365's physiotherapy and GP clinic modules.

Broad incumbents

• athenahealth: Large US-based EHR, practice management, and patient engagement platform serving a broad range of healthcare organisations. Competes with Function 365 in the US private clinic segment with a much larger portfolio, scale, and embedded AI documentation features.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/f365uk
• Facebookfacebook.com/f365uk
• Instagraminstagram.com/f365uk
• Pinterestpinterest.com/f365uk
• LinkedInlinkedin.com/company/function-365-limited

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Function 365