Residential Warranty Services

What Residential Warranty Services does

Residential Warranty Services (RWS), founded in 1988 and headquartered in Carmel, Indiana, is a national home warranty provider operating as a subsidiary of Porch. The company sells one-year home warranty policies to home buyers, sellers, and current homeowners across all 50 U.S. states and Washington D.C., with pricing structured on a square-footage basis and no upcharges. RWS offers two core products — Premier Warranty (the most comprehensive option, backed by a 100% satisfaction guarantee) and Simple Warranty (a value-priced plan with broader coverage than competitors) — plus optional add-ons such as MoldSafe, Pool & Spa Coverage, and Septic Tank Pumping. The company operates through two divisions: RWS Warranty (the consumer-facing home warranty business) and Inspector Services Group (ISG), which serves home inspectors in the U.S. and Canada with add-on services that reduce inspector liability and increase inspection value.

RWS generates revenue primarily through recurring annual subscription-style warranty policies, with an average service call fee of approximately $150. Its go-to-market is sales-led, anchored by a real estate agent referral network — the average referring agent passes RWS's name to five clients who proceed to purchase a policy — supplemented by direct-to-consumer online applications via residentialwarrantyservices.com and an organic social media presence on Facebook, Twitter, and YouTube. The underlying technology platform is provided by Porch, and RWS operates through multiple legal entities (RWS of America, LLC; RWS Home Service Contracts, LLC; Residential Warranty Home Protection of California, Inc.) to support its multi-state regulatory footprint. The company employs 101–250 people and serves both individual consumers and B2B customers (home inspectors via ISG), with no disclosed funding history and revenue figures not publicly available.

Name

Residential Warranty Services

Legal name

RWS of America, LLC

Website

https://residentialwarrantyservices.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Residential Warranty Services, founded in 1988 and headquartered in Carmel, Indiana, is a national home warranty provider operating as a Porch subsidiary. It sells one-year warranty policies to home buyers, sellers, and homeowners across all 50 U.S. states via real estate agent referrals and direct online sales.

Ownership category

akta.pro rank

Product category

Home Warranty Services

NAICS

Appliance Repair and Maintenance (811412), Home and Garden Equipment and Appliance Repair and Maintenance (81141)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Home Warranty / Residential Service Contracts (Systems & Appliances) (FSAJALAG)

akta.pro secondary industry

Appliance & Major Home Equipment Protection Plans (FSAJALAI)

Keywords

• Home warranty services
• Home protection plans
• Real estate warranties
• Warranty administration
• Home service contracts

Headquarters

HQ city

Carmel

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Home Warranty Policies: One-year home warranty policies sold to buyers, sellers, and homeowners across all 50 states and Washington D.C. Policies are priced based on property square footage and include optional add-on coverages such as MoldSafe, Pool & Spa Coverage, and Septic Tank Pumping.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Residential Warranty Services (RWS) sells one-year home warranty policies to buyers, sellers, and homeowners across all 50 U.S. states and Washington D.C. Policies cover major home systems and appliances, are priced by property square footage, and include optional add-ons such as MoldSafe, Pool & Spa Coverage, and Septic Tank Pumping. The company also runs an Inspector Services Group (ISG) division that supplies add-on services and liability-reduction tools to home inspectors in the U.S. and Canada.

Product overview

Residential Warranty Services operates as a home warranty provider offering two primary warranty products: Premier Warranty (the most comprehensive option with a 100% satisfaction guarantee) and Simple Warranty (a more affordable alternative with better coverage than competitors). The company is organized into two divisions: RWS Warranty (home warranties nationwide) and Inspector Services Group (ISG, providing services to Home Inspectors in the US and Canada). All 50 states and Washington D.C. are covered with one-year warranties.

Differentiator

Problem solved

Functional benefit

Brands

• Inspector Services Group (ISG): Offers services to Home Inspectors nationwide and in Canada, helping Home Inspectors to provide a better home inspection, decrease liabilities, and increase home inspection values with a menu of optional add-on services.

Products and services

• Premier Warranty The most comprehensive home warranty offered by RWS, backed by a 100% satisfaction guarantee and a best-coverage guarantee: if a claim is denied that would be eligible under any other policy, RWS will either cover it or refund 100% of premiums. Includes all options with no known preexisting conditions and covers items many competitors exclude such as garage door openers, ice makers, refrigerators, humidifiers, and electronic air cleaners. Targeted at buyers, sellers, and homeowners seeking the broadest coverage available.
• Simple Warranty An affordable one-year home warranty offering more coverage than competitors at guaranteed best prices. Includes standard systems and appliance coverage plus items typically excluded elsewhere such as garage door openers, ice makers, refrigerators, humidifiers, and electronic air cleaners. Optional add-ons include MoldSafe ($85), Pool & Spa Coverage ($185), Septic Tank Pumping ($45), and a Condo Discount (-$20).
• Inspector Services Group (ISG) A division of RWS providing add-on services and liability-reduction tools to home inspectors across the U.S. and Canada. Helps inspectors deliver better inspections, decrease liability exposure, and increase home inspection value through a menu of optional add-on services.

Quantifiable outcome

• Average referring real estate agent passes RWS name to 5 clients who purchase a policy

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• PorchcoreTechnology or IntegrationResidential Warranty Services is powered by Porch, indicating a technology partnership that enables RWS's home warranty operations and platform capabilities.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• American Home Shield: The largest U.S. home warranty company, owned by Frontdoor. Sells annual home warranty plans covering appliances and home systems to homeowners, sellers, and buyers — directly comparable to RWS's Premier and Simple plans.
• First American Home Warranty: Major national home warranty provider offering similar one-year service contracts to real estate buyers and sellers. Competes head-to-head with RWS in agent-driven real estate transaction warranty sales.
• Choice Home Warranty: Direct-to-consumer home warranty company offering appliance and system plans with similar tiered annual subscription pricing to RWS Simple and Premier plans.
• Cinch Home Services: National home warranty provider offering annual appliance and systems coverage plans with multiple tier options, directly comparable to RWS's product structure.
• 2-10 Home Buyers Warranty: Established home warranty provider covering structural and mechanical systems for new and existing homes. Sells through builder and real estate channels similar to RWS's agent referral motion.
• Old Republic Home Protection: Long-standing U.S. home warranty company offering annual service contracts covering appliances and home systems to homeowners and real estate clients, with comparable tiered plans.
• Liberty Home Guard: Direct-to-consumer home warranty company offering annual appliance and systems plans with add-on coverages, competing with RWS in the online, self-serve segment.
• Home Warranty of America: National home warranty provider selling annual service contracts to real estate buyers, sellers, and existing homeowners with comparable coverage scope to RWS.
• America's Preferred Home Warranty: Home warranty carrier offering annual plans to homeowners and real estate clients, with add-on options for pools, spas, and septic — overlapping directly with RWS's product set.

Broad incumbents

• Frontdoor: Public parent of American Home Shield and a broader home services platform. Operates the largest scaled home warranty franchise and adjacent home-services offerings, providing a useful incumbent benchmark for RWS's positioning inside Porch.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rws_warranty
• YouTubeyoutube.com/user/rwswarranty
• Facebookfacebook.com/residentialwarranty

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Residential Warranty Services