DPD United Kingdom

What DPD United Kingdom does

DPD United Kingdom (legal entity DPDgroup UK Ltd) is a time-critical parcel delivery carrier and wholly-owned subsidiary of Geopost Group, the parcel arm of Le Groupe La Poste and operator of Europe's second-largest international parcel network. Founded in 1970 and headquartered in Smethwick, DPD UK operates a national network spanning 52 depots, over 6,000 Pickup shops (hosted within Sainsbury's, Post Office, Co-op, Morrisons, Argos, Matalan and others), and major sortation hubs including the £100m Hinckley Superhub (65% overnight capacity uplift) and 2026-vintage automated facilities in Crawley and Sittingbourne each capable of processing 80,000 parcels per day. The product portfolio spans UK time-specific delivery (DPD 10:30, DPD 12:00, Next Day, Saturday, Sunday), international delivery (DPD Direct to 37+ countries, DPD Classic), integrated fulfilment (DPD Fulfilment with vertical specialisations in health/beauty, pets, and TAPA-certified high-value goods), and consumer-facing tracking innovations including DPD Predict (one-hour delivery windows) and Follow My Parcel (real-time map tracking with 15-minute arrival notifications). The MyDPD platform serves enterprise shippers with label printing, collections, and account management, while DPD Local Online provides self-serve access from £2.99 per parcel for SMB and consumer senders.

The business model is predominantly transaction-fee per parcel, supplemented by subscription-style enterprise account pricing, monthly fuel/energy surcharges (18.7% UK domestic as of March 2026, with higher rates for air and offshore services), and managed-services revenue from DPD Fulfilment warehousing. Go-to-market combines enterprise field sales for large accounts, self-serve online channels for SMBs, a Crown Commercial Service framework agreement for public sector, and a pickup network acting as both customer acquisition and last-mile fulfilment. Same-day capability has been built through the CitySprint (2021) and Absolutely (2023) acquisitions, while warehouse automation is being introduced through a partnership with Deus Robotics under the EcoLaunchpad innovation programme, deployed at the flagship Docklands sorting centre.

Name

DPD United Kingdom

Legal name

DPDgroup UK Ltd

Website

https://dpd.co.uk

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

10,001+ employees

Short description

DPD UK is a time-critical parcel delivery carrier and Geopost subsidiary operating 52 depots, 6,000+ Pickup shops, and automated sortation hubs, serving UK businesses, e-commerce retailers, and the public sector with tracked next-day, time-specific, international, and same-day delivery services.

Ownership category

akta.pro rank

Product category

Parcel Delivery and Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Messengers (492)

SIC

Trucking & Courier Services (No Air) (4210), Air Courier Services (4513)

akta.pro industry

PRIMARYTLAAABAC

Ground Express (Time-Definite Road Parcel)

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/Express Parcel & Time-Definite Delivery

SECONDARYTLAAACAE

Non-Time-Definite Parcel (Day-Definite)

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/Standard/Deferred Parcel Delivery

SECONDARYTLAAABAL

Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/Express Parcel & Time-Definite Delivery

SECONDARYTLAAANAD

Cross-Border E-commerce Parcel (DDP/Delivered Duty Paid)

Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/International Small Parcel (Cross-Border CEP)

Keywords

• Parcel delivery services
• Express courier
• Logistics fulfilment
• Last-mile delivery
• International shipping

Headquarters

HQ city

Oldbury

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. UK Parcel Delivery Services: Time-critical parcel delivery services within the UK including DPD 10:30, DPD 12:00, Next Day, Saturday and Sunday delivery options. Revenue generated through per-parcel pricing based on weight and service level.
2. International Delivery Services: Comprehensive international delivery services to Europe and worldwide destinations, including DPD Direct for e-commerce retailers with customs clearance included.
3. Fulfilment Services: Integrated warehousing and distribution service with later order cut-off times for next day delivery, targeting e-commerce businesses.
4. DPD Direct (International E-commerce): International home delivery service for online retailers with simple consignment pricing and additional half-price kilo, including customs clearance and returns service.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels4 records

Core offering

DPD United Kingdom provides time-critical parcel delivery, document shipping and integrated e-commerce fulfilment services within the UK and internationally. Core services include next-day, time-specific (10:30, 12:00), Saturday and Sunday delivery, real-time tracking via Predict and Follow My Parcel, and an over 6,000-shop pickup/returns network. The company also offers warehousing, pick-pack-dispatch and customs-cleared international shipping through the DPDgroup/GeoPost network.

Product overview

DPD United Kingdom operates as a time-critical parcel delivery carrier offering an integrated suite of services. The core offering includes Predict (one-hour delivery windows with real-time tracking), Follow My Parcel (live map tracking), and a national pickup network (DPD Pickup with over 8,000 shops). UK delivery services span time-specific options (DPD 10:30, DPD 12:00, NEXT DAY, Saturday, Sunday) plus specialist services like Swap It, Reverse It, and ContractPak. International capabilities include DPD Direct (home delivery to 35+ countries) and DPD Classic (European cross-border service). Fulfilment services provide integrated warehousing with later cut-off times and TAPA-accredited security. The MyDPD online platform enables shipment management, tracking, and account administration. The portfolio was expanded through acquisitions of CitySprint (2021) and Absolutely (2023) for same-day delivery capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• DPD Fulfilment: Integrated warehousing and distribution service with later order cut off times for e-commerce operations.
• DPD Pickup
• DPD Predict
• DPD Follow My Parcel
• DPD Direct
• DPD Sunday Delivery

Products and services

• DPD Predict
• DPD Follow My Parcel
• DPD Pickup
• DPD Sunday Delivery
• DPD 10:30 and DPD 12:00
• DPD Next Day
• DPD Direct
• DPD Classic
• MyDPD
• DPD Fulfilment
• DPD European Pickup
• DPD Pickup Returns
• DPD Fulfilment (Health, Fitness & Beauty)
• DPD Fulfilment Security

Quantifiable outcome

• 99.88% picked and delivered on time rate for fulfilment operations
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor, strategic and core.

• Mark 3 InternationalminorGTM or Marketing Partner · 31 March 2026E-commerce logistics company partnered with DPD UK (part of Geopost Group) for delivery services. This partnership is part of Mark 3's strategic moves including acquisition of Tricargo and investment in Dobby AI. DPD is one of several logistics partnerships Mark 3 has established for Asia business expansion.
• Deus RoboticsstrategicTechnology or Integration · 4 June 2025Ukrainian robotics startup partnered with DPD UK to deploy AI-powered warehouse automation system at Docklands sorting centre in London. Robots transport racks up to 500 kg and boost productivity by 5x. Selected through DPD's EcoLaunchpad innovation programme from over 100 companies worldwide. Supports DPD's goal of achieving carbon neutrality by 2040.
• Sainsbury'scoreChannel Partner/ Reseller/ DistributorSainsbury's stores host DPD Pickup points allowing customers to collect or return parcels at over 6,000 local shops nationwide.
• Post OfficecoreChannel Partner/ Reseller/ DistributorPost Office branches host DPD Pickup points enabling customers to collect or return parcels at convenient locations.
• Co-op (Co-operative)coreChannel Partner/ Reseller/ DistributorCo-operative stores host DPD Pickup points across their retail network for parcel collection and returns.
• MorrisonscoreChannel Partner/ Reseller/ DistributorMorrisons supermarkets host DPD Pickup points for convenient parcel collection and returns.
• ArgoscoreChannel Partner/ Reseller/ DistributorArgos stores host DPD Pickup points enabling customers to collect parcels at participating locations.
• MatalancoreChannel Partner/ Reseller/ DistributorMatalan stores host DPD Pickup points for parcel collection and returns services.
• DoddlecoreChannel Partner/ Reseller/ DistributorDoddle provides pickup shop network with PDA/delivery function for DPD Pickup service.
• PaypointcoreChannel Partner/ Reseller/ DistributorPaypoint provides pickup shop network with PDA/delivery function for DPD Pickup service.

Scale indicators16 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Parcelforce Worldwide: Royal Mail Group's express parcels subsidiary; competes with DPD UK on time-critical and heavier B2B/express parcel services.
• Royal Mail: UK's universal-service postal operator and largest parcel carrier; competes with DPD UK across domestic parcel, next-day, and tracked services to both consumers and shippers.
• Evri: UK-focused parcel delivery specialist (formerly Hermes UK); competes directly with DPD on B2C and e-commerce parcels, including tracked and pickup/return services.
• Yodel: UK independent parcel carrier competing with DPD on B2C and e-commerce parcel volumes, including home delivery and out-of-home returns.
• GLS (General Logistics Systems): European parcel carrier owned by Royal Mail/IDS Group, focused on B2B and cross-border parcels across Europe; competes with DPD Direct on cross-border e-commerce and DDP.

Broad incumbents

• DHL Express (UK): Global integrator with a major UK presence; competes with DPD's international time-definite and cross-border e-commerce products (DPD Direct).
• UPS (UK): Global integrator with cross-border parcel capability in the UK; overlaps with DPD on international express and B2B shipping.
• FedEx (UK): Global integrator competing with DPD for cross-border e-commerce and time-definite parcel volumes to and from the UK.
• Amazon Logistics: Amazon's first-party parcel network increasingly serving third-party merchants in the UK; a structural competitor on B2C e-commerce parcel volume.

Regional players

• PostNord: Nordic postal/parcel operator with growing pan-European parcel cross-border activity; comparable to DPD UK on European e-commerce DDP delivery, though focused on different origin geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dpdgroupuk

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DPD United Kingdom