What BOM IT Solutions does

BOM IT Solutions, operating as a trading name of BOM Group Limited, is a Bristol-headquartered managed IT services provider (MSP) serving UK organisations of all sizes since 1958. Its core Managed IT platform bundles 24/7 support, communications, disaster recovery, Microsoft 365, desktop services, network and security, device lifecycle management, Microsoft Azure, and on-premises infrastructure into a recurring monthly managed service. The company operates a Microsoft-centric technology stack (Azure, Microsoft 365, Microsoft Copilot, Microsoft Fabric) layered with Fortinet, Veeam, Datto, KnowBe4, SolarWinds, Qualys, VMware, and HPE, and runs UK-based data centres in Farnborough, Cardiff, and Newport with SC-cleared personnel and geographic replication.

The business model is sales-led and consultative, with revenue generated through subscription and managed-services contracts priced on a quote basis per client, supported by a three-step callback-to-implementation onboarding process. Customers are primarily UK SMEs and mid-market organisations, with selected national enterprises, and the company is segmented across general commercial, retail, hospitality, sports and entertainment, and not-for-profit sectors, the latter served through a specialist sub-brand called bit58. Certifications include Certified B Corporation, Living Wage Employer, Microsoft Solutions Partner, ISO/IEC 27001, Cyber Essentials, and Cyber Essentials Plus, which collectively support the firm's positioning on trust, ESG, and regulated-workload readiness. The company is privately held, has not disclosed external investment, and operates with no public financial statements.

Name

BOM IT Solutions

Legal name

BOM Group Limited

Website

https://bomitsolutions.co.uk

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

101–250 employees

Short description

BOM IT Solutions is a Bristol-based UK managed IT services provider (trading as BOM Group Limited, est. 1958) delivering 24/7 support, cloud, cybersecurity, and Microsoft-centric managed services to SMEs, mid-market firms, and national enterprises.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Remote Monitoring & Management (RMM) Services (BPAEABAA)

akta.pro secondary industries

Backup as a Service (BaaS) (BPAEALAB), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Managed IT services
• Cloud infrastructure services
• Cyber security services
• IT support services
• Microsoft 365 solutions

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Managed IT Services: Comprehensive outsourced IT management covering all aspects of a client's technology estate including monitoring, maintenance, security, and support. Delivered as a recurring monthly service contract with flexible tiers allowing clients to scale services based on business growth and changing requirements.
2. Cloud Infrastructure Services: Revenue generated from Microsoft Azure deployments, private cloud hosting, and dedicated server environments. Includes data centre hosting with UK-based storage in Farnborough, Cardiff, and Newport.
3. Device Life Support: Extended hardware warranty and maintenance service covering technology assets for up to 5 years beyond manufacturer warranty, providing fixed-fee coverage for repairs, parts, and proactive maintenance.
4. Cyber Security Services: Layered security services including Cyber Essentials certification, Cyber Essentials Plus, ISO 27001 compliance support, perimeter security, network security, external security scanning, cloud security, and security training.
5. Connectivity and VOIP: Voice and data telecoms services with mobile voice recording, bespoke roaming packages, and network solutions backed by partnerships with all UK mobile networks.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

BOM IT Solutions is a Bristol-based managed IT services provider (MSP) delivering 24/7 IT support, cloud and data centre services, cyber security, connectivity, device lifecycle management, and modern workplace solutions centred on Microsoft 365, Microsoft Copilot, and Microsoft Fabric. Services are delivered as recurring managed contracts backed by UK-based data centres in Farnborough, Cardiff, and Newport, with specialised offerings for retail, hospitality, sports, and not-for-profit sectors via the bit58 sub-brand.

Product overview

BOM IT Solutions operates as a managed IT services provider (MSP) offering a unified Managed IT platform that bundles 24/7 support, communications, disaster recovery, Microsoft 365, desktop services, network and security, device lifecycle management, Azure, and on-premises infrastructure under a single service. This core Managed IT offering is complemented by specialised modules including Applied AI (Microsoft Copilot deployment), Cloud & Data Center (dedicated servers, Microsoft Azure, and private cloud), Cyber Security (with certification support), Device Life Support, Flex As You Grow (flexible scaling), Modern Working (Microsoft 365, Copilot, and Fabric), and Connectivity. The company also operates bit58 as a sector-specific sub-brand for sports, retail, hospitality, and non-profit organisations. BOM IT Solutions positions itself as a Microsoft Solutions Partner with deep expertise across the Microsoft ecosystem, delivering tailored IT solutions to organisations of all sizes across the UK.

Differentiator

Problem solved

Functional benefit

Brands

• bit58: A division of BOM IT Solutions created to deliver dedicated IT support and technology solutions for specialist sectors including retail, hospitality, sports and entertainment, and non-profit charities.

Products and services

• Managed IT Comprehensive managed IT service bringing all IT components under one unified offering, including 24/7 support, communications, disaster recovery, Microsoft 365, desktop services, network and security, device lifecycle management, Azure, and on-premises infrastructure for businesses of all sizes.
• 24/7 IT Support Round-the-clock IT support providing uninterrupted monitoring, real-time threat response, and an always-available helpdesk for faster issue resolution regardless of time zones.
• Cloud & Data Center Cloud hosting and data centre services encompassing dedicated servers, Microsoft Azure migration and management, and private cloud solutions, with UK-based data storage in Farnborough, Cardiff, and Newport.
• Microsoft Azure Cloud platform services providing infrastructure, platform, and software as a service (IaaS/PaaS/SaaS) for application hosting, data storage, system protection, and cloud migration with enterprise-grade security and global redundancy.
• Dedicated Servers Single-tenant dedicated hosting with full control over operating system, applications, and configurations, featuring a private data centre with redundant power, clustered firewalls, UPS backup, and SC-cleared personnel.
• Private Cloud Exclusive, isolated cloud environment hosted in BOM IT Solutions' secure data centre, offering enhanced security, custom configurations, predictable performance, and scalable infrastructure for compliance-sensitive workloads.
• Cyber Security Multi-layered cyber protection covering perimeter security, network security, external scanning and penetration testing, cloud security, GRC governance, and staff training, with support for Cyber Essentials, Cyber Essentials Plus, and ISO 27001 certifications.
• Connectivity Data and telecoms solutions including VOIP, flexible connectivity options, mobile voice recording, cost-centre billing, and bespoke international roaming arrangements for businesses.
• Device Life Support Hardware lifecycle extension service covering laptops, desktops, servers, and networking equipment for up to 5 years beyond manufacturer warranty, including repairs, parts, proactive maintenance, and sustainability-focused device management.
• Modern Working Flexible workplace solutions encompassing Microsoft 365, Microsoft Copilot, and Microsoft Fabric, enabling secure remote and hybrid work, seamless collaboration, and access to systems from any location.
• Microsoft 365 Cloud productivity platform providing email via Outlook, real-time collaboration through Teams, document management with SharePoint and OneDrive, and full Office application suite for business productivity.
• Microsoft Copilot (Applied AI) AI-powered productivity assistant embedded within Microsoft 365 applications, providing intelligent summarisation, automated content creation, data analysis, meeting insights, and decision support across Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Microsoft Fabric End-to-end analytics platform unifying data engineering, data warehousing, real-time analytics, AI, and business intelligence through OneLake, Power BI, Data Factory, and Synapse integration.
• Flex As You Grow Scalable IT support package that adjusts to business growth or contraction without long-term contract commitments, allowing organisations to pay only for services needed at any given time.
• bit58 Vertical IT Services Specialist IT services division targeting sports, retail, hospitality, and non-profit sectors, delivering sector-specific technology support, resilient networks, EPOS integration, and operational technology for high-pressure environments.

Quantifiable outcome

• Devices supported for up to 5 years beyond manufacturer warranty
• +2 more outcomes

Named customers25 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationCertified Microsoft Solutions Partner with deep expertise across Microsoft ecosystem including Azure cloud platform, Microsoft 365 productivity suite, Microsoft Copilot AI, and Microsoft Fabric analytics. The partnership provides access to advanced Microsoft tools, ongoing innovation, and technical guidance for delivering Microsoft-based solutions to clients.
• DattocoreTechnology or IntegrationTechnology partnership for backup and disaster recovery solutions, providing business continuity capabilities for client environments.
• FortinetcoreTechnology or IntegrationSecurity technology partnership providing perimeter security, network security, and advanced threat protection capabilities for client infrastructure.
• Hewlett Packard EnterprisecoreTechnology or IntegrationHardware and infrastructure partnership for enterprise-grade servers, storage, and networking equipment supporting private cloud and dedicated server environments.
• KnowBe4coreTechnology or IntegrationSecurity awareness training partnership providing phishing simulation and security culture training to help clients address human error as a primary cyber risk.
• Microsoft Hyper-VcoreTechnology or IntegrationVirtualisation technology partnership providing hypervisor and virtual machine infrastructure capabilities for private cloud and hybrid deployments.
• QualyscoreTechnology or IntegrationCloud-based security and compliance platform partnership providing vulnerability management, threat protection, and security assessment capabilities.
• SolarWindscoreTechnology or IntegrationIT management and monitoring software partnership providing network management, system monitoring, and performance management tools.
• Vantage Data CenterscoreTechnology or IntegrationData centre infrastructure partnership providing resilient, carrier-neutral data centre facilities for hosting and colocation services.
• VeeamcoreTechnology or IntegrationBackup and data recovery software partnership providing organisations with tools to protect and recover virtual, physical, and cloud-based workloads.
• VMwarecoreTechnology or IntegrationVirtualisation and cloud infrastructure partnership providing enterprise virtualisation capabilities, software-defined data centre solutions, and hybrid cloud deployment options.
• Living Wage FoundationcoreStrategic or Co-development PartnerAccredited Living Wage Employer committed to paying the independently calculated Real Living Wage of £12.60 across the UK (or £13.85 in London) to all staff including contracted workers. The partnership demonstrates commitment to responsible employment practices aligned with B Corp values.
• bit58coreOthersbit58 is a specialist division of BOM IT Solutions created to focus on retail, hospitality, not-for-profit, and sports and entertainment sectors. The division shares expertise, innovative thinking, and service standards with BOM IT Solutions while operating under its own brand and sector-specific approach.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Softcat: UK-listed IT reseller and managed services provider with very broad Microsoft licensing and managed services coverage. A large incumbent that competes for mid-market managed IT contracts across Microsoft 365, Azure, and security.
• SCC: Large European IT solutions and managed services provider with broad portfolio across cloud, security, and managed IT for enterprise. Broader and larger than BOM, but directly competes for the same UK enterprise managed services deals.
• Computacenter: Major UK-headquartered IT infrastructure and managed services provider serving large enterprise and public sector. Significantly larger than BOM, but adjacent competitor for enterprise managed IT and security engagements.

Direct peers

• KCOM: Hull-based UK managed services and connectivity provider offering cloud, unified communications, and managed IT to public sector and mid-market. Comparable to BOM's UK regional managed IT/connectivity bundle.
• ANS Group: UK-based managed services provider offering cloud (Azure), managed IT, security, and connectivity to mid-market and enterprise clients. Most directly comparable UK MSP peer to BOM's Microsoft-centric managed IT + cloud + security bundle.
• Redcentric: UK-managed cloud, connectivity, and managed services provider with owned data centres. Comparable to BOM on the cloud + data centre + managed services triad, and overlaps on UK mid-market and public-sector clients.
• Iomart: UK-listed cloud and managed hosting provider operating its own data centres, delivering managed cloud, security, and infrastructure services. Comparable in data centre ownership and managed cloud posture to BOM.
• Nasstar: UK managed cloud and IT services firm serving mid-market and enterprise customers with hosted infrastructure, managed connectivity, and Microsoft-aligned services. Overlaps directly with BOM's managed IT, cloud, and Microsoft 365 portfolio.
• Claranet: UK arm of European managed cloud and IT services group providing managed hosting, cloud, and managed services to mid-market. Similar Microsoft-aligned managed services positioning and comparable target customer base.
• Six Degrees Group: UK managed cloud, connectivity, and cyber services provider targeting mid-market. Comparable offering across managed IT, cloud hosting, voice/connectivity, and security overlays.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bom-it-solutions
• Xx.com/BOMITSolutions

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BOM IT Solutions