What CPL Software does

CPL Software is a UK-based vertical SaaS company that provides property management software to property factors, block managers, and housing associations, primarily in Scotland and the wider UK. Founded in 2010 by Brian Welsh and headquartered in Glasgow, with additional offices in London and Southampton, the company serves clients managing an aggregate of 360,000+ units. Its product suite is modular and built around a core engine (CORE) that handles accounting, compliance, health and safety, repairs/maintenance, and customer care, supplemented by CONNECT (client-facing portal with case management and complaints handling), BLOCKWORX (repairs and maintenance workflow tool with OCR invoice reading), and INSPCT (mobile inspection and survey reporting). The underlying platform is cloud-hosted with regular product updates, and a next-generation web-based platform (CPL 3.0) is in development.

CPL monetises primarily through per-unit annual subscriptions starting at £5/unit/annum, with pricing scaling by portfolio size, and offers a disbursement pricing model for transparency with property owners. Recurring subscription revenue is supplemented by training and professional services delivered at installation and on an ongoing basis. The go-to-market is sales-led, with direct field sales for enterprise accounts, inside sales for mid-market, and self-serve Calendly-booked discovery calls and demos. Distribution is UK-only, with no disclosed geographic expansion. Key GTM and integration partners include The Property Institute (TPI/ARMA), GoCardless (payments), Blink (payment gateway), Mondago (telephony), and Cyprium (voice).

The company is privately held and bootstrapped, with no disclosed external funding. Leadership is founder-centric, with Brian Welsh as Managing Director and Will McIlmoyle as Technical Director. The firm has invested in industry thought leadership through the Blocktalk podcast (1,000+ episodes), PMAS conference sponsorship, a quarterly newsletter, and monthly webinars, positioning itself as a domain specialist in a niche where it claims competitors are unwilling to deliver bespoke solutions.

Name

CPL Software

Legal name

CPL Software Ltd

Website

https://cplsoftware.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

CPL Software is a UK-based vertical SaaS provider of property management software for property factors, block managers, and housing associations. Its modular suite (CORE, CONNECT, BLOCKWORX, INSPCT) automates accounting, compliance, repairs, and client communication, sold on per-unit annual subscriptions.

Ownership category

akta.pro rank

Headquarters

HQ city

Glasgow

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Subscription (Per Unit): Annual subscription model for dedicated property management and block management software. Rental costs start from £5 per unit per annum, dependent on portfolio size. Annual contracts with flexible lengths tailored to business needs.
2. Professional Services: Training services offered to all clients at installation and ongoing. Training can be tailored to specific needs or delivered as standard sessions.
3. Training Services: In-house training delivered by trainers to help clients get maximum value from software investment. Offered at beginning of installation and ongoing as required.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

CPL Software develops and licenses a modular SaaS suite that automates property factoring, block management, accounting, compliance, repairs and maintenance, client communications, and inspection reporting for property factors, block managers, and housing associations in the UK. The platform is sold primarily on annual per-unit subscriptions, with bespoke tailoring and ongoing training delivered alongside the software.

Product overview

CPL Software offers a modular property management software suite consisting of four main products: CORE (the central engine powering all business processes including property management, accounting, compliance, and customer care), CONNECT (client-facing portal enabling direct communication, case management, and complaints handling), BLOCKWORX (mobile app and portal for automating repairs and maintenance workflows from quote to invoice with OCR invoice reading), and INSPCT (mobile inspection and survey reporting tool). The system integrates with third-party payment processors (Blink, GoCardless) and telephony tools (Mondago) to provide a comprehensive property factoring and block management solution.

Differentiator

Problem solved

Functional benefit

Brands

• CORE: The engine that runs the business - the core property management system that property managers interact with daily to manage their portfolio of properties.
• CONNECT
• BLOCKWORX
• INSPCT
• Blocktalk

Products and services

• CORE Core property management engine powering property factoring and block management businesses; handles property management, accounting, finance, compliance, health and safety, repairs and maintenance, and customer care across every department.
• CONNECT Web-based client-facing product suite enabling direct communication with clients; provides case management for tracking conversations, complaints handling, meetings module, and integration with the client portal.
• BLOCKWORX Mobile app and web portal that automates the repairs and maintenance process from quote to completion; enables property managers and contractors to work together on job management, invoice processing, and documentation sharing, with OCR invoice reading.
• INSPCT Flexible mobile and tablet-based reporting app for property inspections and surveys; removes the need for spreadsheets and clipboards by bringing reporting online, accessible anytime from mobile, tablet, or laptop.

Quantifiable outcome

• 3-4 minutes saved per invoice processed using Blockworx
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Action for Pulmonary FibrosisminorOthers · 1 January 2024CPL Software's Charity of the Year for 2024. Team undertook Office to Office Challenge walking from Glasgow to Southampton and back (521.5 miles) to raise vital funds.
• GoCardlesscoreTechnology or IntegrationGoCardless enables easy collection of one-off and recurring payments directly from customers' bank accounts. Ensures payments are collected on time with instant bank payments, next day settlement, and automated reattempt on failed collections.
• The Property Institute (TPI)coreGTM or Marketing PartnerTPI Partner relationship. CPL Software works with The Property Institute community. ARMA (Association of Residential Managing Agents) is now part of TPI.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• PayProp: PayProp is a UK-focused automated rent and property payment platform for letting agents, property managers, and landlords. It directly competes with CPL's payment and property management workflows and shares the UK property management customer base.
• Arthur Online: Arthur Online is a UK property management SaaS for letting agents, block managers, and property managers. It offers accounting, maintenance, and client portal functionality directly comparable to CPL's CORE and CONNECT modules.
• ResMan: ResMan is a cloud property management platform for residential, multifamily, and community association operators. It competes head-to-head with CPL in the property management + accounting + portal workflow category.

Broad incumbents

• MRI Software (Boxer): MRI Software is a global real estate and property management software incumbent with UK products including the Boxer residential property management suite. It competes for the same block management and housing association customers as CPL but as part of a much broader portfolio.
• Yardi: Yardi is a global real estate software incumbent with property management, accounting, and tenant management suites. It targets many of the same enterprise housing association and property management customers as CPL, though as part of a much wider product portfolio.
• AppFolio: AppFolio is a US-listed property management SaaS platform serving residential, commercial, and community association customers. While primarily US-focused, its feature set (accounting, maintenance, resident portal) directly overlaps with CPL's product suite.
• Buildium: Buildium is a property management SaaS for residential and community association managers. It overlaps with CPL in accounting, maintenance tracking, and owner/resident portals, but is a broader horizontal player rather than a UK-vertical specialist.
• RealPage: RealPage is a large US-listed real estate software platform with property management, accounting, and resident services modules. While primarily multifamily-focused, its feature set (KPI dashboards, client portals, payment integrations) overlaps with CPL's product capabilities.

Regional players

• PropertyMe: PropertyMe is a leading Australia-based property management SaaS for real estate agencies and strata/block managers. Its strata management feature set is highly comparable to CPL's block management offering, though it serves the Australian market.
• Console (Australia): Console is an Australia-focused property management SaaS for residential property managers and trust accounting. Its workflow and customer profile closely parallel CPL's UK property factoring/block management focus, but it operates exclusively in Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/cplsoftware
• YouTubeyoutube.com/channel/UC_s1sdpK5DWHAgLUbbPc9uQ
• Facebookfacebook.com/CPL-Software-148510548560240
• LinkedInlinkedin.com/company/cpl-software-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CPL Software