ICP
ICP is a woman-owned, MWBE-certified IT services company founded in 1989 and headquartered in Staten Island, NY. It provides end-to-end technology lifecycle services — including proprietary platforms Vision, SmartSwap, and Strada — to NYC and New York State government agencies, Fortune 1000 firms, and as a subcontractor to global OEMs.
- Company typePrivate
- Founded1989
- HeadquartersStaten Island, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ICP does
ICP, Inc. is a privately held, woman-owned IT services company founded in 1989 and headquartered in Staten Island, New York. The company provides end-to-end technology lifecycle services — procurement, configuration, deployment, management, and disposition — to New York City and New York State government agencies, Fortune 1000 commercial enterprises, and mid-market firms. ICP is an authorized reseller of products from more than 1,000 OEMs and partners with major systems integrators and distributors including Dell, IBM, CDW, SHI, Arrow, TDSynnex, and Ingram Micro. Its largest customers are concentrated in NYC public-sector agencies (NYCDOE, NYPD, MTA, FDNY, DoITT, DOF, among others), and it also serves as a preferred MWBE-certified subcontractor for global OEMs and service providers such as Dell/EMC, IBM Global Services, Kyndryl, Honeywell, Johnson Controls, and Siemens.
ICP's core technology stack consists of three proprietary platforms: Vision, a comprehensive Technology Management system providing real-time asset lifecycle tracking, reporting, and integration with client and OEM systems; SmartSwap, a mobile device lifecycle service offering guaranteed 24-hour replacement across the continental US; and Strada, a Business Process Management software suite independently praised by The Aberdeen Group as a functionally elegant BPM solution. These platforms underpin the company's service portfolio, which spans Lifecycle Management, Mobile Managed Services, Data Center & Networking, Cyber & Physical Security, Application Development, and Managed Services. In April 2022, ICP expanded its Quality Integration Center (QIC) in New York City to a capacity of 800,000+ configured and integrated systems per year, and launched ICP Electric — an IBEW Local 3 union-affiliated electrical practice — extending the company into commercial electrical, EV charging, and data center cabling work.
The business model is a mix of authorized hardware resale, professional services, managed services, and — as of 2022 — electrical contracting services. Pricing is quote-based and tailored to client requirements, with multi-year requirements contracts common in the public-sector segment. The company has maintained ISO 9001 quality certification continuously since 1998, holds MWBE certifications at state and national levels, and is led by Annette Fabozzi (Principal and President/CEO) and Paul Fabozzi (Principal and CTO), with no external institutional investors or parent company indicated in the source data.
ICP firmographics
Firmographics- Name
- ICP
- Legal name
- ICP
- Website
- https://icpcorp.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ICP is a woman-owned, MWBE-certified IT services company founded in 1989 and headquartered in Staten Island, NY. It provides end-to-end technology lifecycle services — including proprietary platforms Vision, SmartSwap, and Strada — to NYC and New York State government agencies, Fortune 1000 firms, and as a subcontractor to global OEMs.
- Ownership category
- akta.pro rank
Where ICP is headquartered
LocationHeadquarters
- HQ city
- Staten Island
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ICP business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- IT Products and Hardware Sales: ICP is an authorized reseller of IT products from over 1,000 OEMs, vendors, worldwide distributors and solution providers. They supply products to government agencies and commercial clients through direct procurement and requirements contracts.
- Professional Services: Full portfolio of IT services including lifecycle management, mobile managed services, data center & networking, cyber & physical security, application development, project management, and managed services. Services can be engaged individually or in combination for integrated approaches.
- Managed Services: Integrated service desk, maintenance, asset management, asset disposition, deployment management, and ongoing support services. Vision proprietary technology supports all practice areas with comprehensive tracking, reporting and analytics.
- ICP Electric: Electrical and cabling services launched as full-service IBEW Local 3 union practice in 2022. Covers low to high-voltage commercial electrical projects including building automation, electric car charger stations, track services, lighting systems, and data centers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Government and Commercial Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels2 records
ICP product offering
Product offeringCore offering
ICP is a one-stop-shop IT services and products provider that delivers end-to-end technology lifecycle management for government and enterprise clients. Offerings span IT hardware procurement and authorized resale, configuration and deployment, mobile device management, data center and networking, cyber and physical security, electrical and cabling, and custom application development, all backed by ICP's proprietary Vision, SmartSwap, and Strada platforms and operationalized through its Quality Integration Center.
Product overview
ICP is a portfolio of IT services and proprietary technology solutions rather than a single unified product. The core platform consists of Vision (proprietary Technology Management system) which underpins all services. Supporting proprietary products include SmartSwap (mobile asset lifecycle management) and Strada (Business Process Management software). The company offers services including Lifecycle Management, Mobile Managed Services, Data Center & Networking, Cyber & Physical Security, ICP Electric, and Application Development. The Quality Integration Center (QIC) serves as the operational hub for configuration and integration work.
Differentiator
Problem solved
Functional benefit
Brands
- Vision: ICP's proprietary Technology Management system providing comprehensive tracking, reporting, and analytic tools for IT product and service management through every stage of the technology lifecycle.
- SmartSwap
- Strada
- ICP Electric
Products and services
- Lifecycle Management End-to-end IT asset lifecycle services including procurement, configuration, provisioning, imaging, IMACs, deployment, asset management, and disposition for government and enterprise clients.
- Mobile Managed Services Comprehensive mobile device management for laptops, tablets, smartphones, and handheld devices, including provisioning, lifecycle management, and SmartSwap with guaranteed 24-hour repair/replacement.
- Data Center & Networking Optimization, planning, design, and support for data center operations including software-defined solutions, core/edge computing, converged infrastructure, storage, and cloud solutions for enterprise and government clients.
- Cyber & Physical Security Security services including client training, cyber forensics, investigations, monitoring, network and mobile security, insider threat assessment, compliance, and video surveillance.
- ICP Electric Full-service IBEW Local 3 union and MWBE-certified electrical practice offering high and low voltage commercial electrical services including data centers, electric car charger stations, lighting systems, building automation, track services, and end-to-end cabling.
- Application Development Business Process Management, custom applications, full lifecycle development, application integration, and staff augmentation services for government and commercial clients.
- Vision Technology Management Platform Proprietary technology management platform providing comprehensive data capture, real-time tracking, history, auditing, reporting, full automation, lifecycle management, and integration with client and OEM systems for IT programs.
- SmartSwap Mobile Lifecycle Management Proprietary mobile lifecycle management program for laptops, tablets, smartphones, and handheld devices with guaranteed 24-hour replacement in the continental US, single point of service across manufacturers/warranties, configured replacement devices, pre-paid overnight shipping, spare device management, and end-to-end asset management.
- Strada Business Process Management Software Proprietary best-of-breed Business Process Management (BPM) software suite providing flexibility to create, review, execute, and integrate automated business processes throughout the enterprise.
Quantifiable outcome
- 800,000+ systems configured and integrated annually
- +3 more outcomes
Companies that use ICP
Customer profileNamed customers17 records
Segments2 records
Ideal customer profiles2 records
ICP technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
ICP partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- DellcoreMajor OEM partner. ICP is a Dell/EMC MSA Services Subcontractor, Dell First Choice Partner, and Dell Authorized Service Provider. Sells Dell products through NY State OGS contracts.
- CiscocoreTechnology integration partner for networking and infrastructure solutions.
- MicrosoftcoreMajor technology partner for software and cloud solutions integration.
- IBMcoreICP is an IBM Global Business Services subcontractor. Lou Esposito served on IBM International Software Advisory Board. Integration partner for enterprise solutions.
- HPcoreHP Inc. products sold through NY State OGS contracts. Major OEM partner.
- HoneywellcoreSubcontracting authorization for security and building automation solutions. OEM partner for physical security systems.
- Johnson ControlscoreSubcontracting authorization for building automation and physical security solutions.
- KyndrylcoreSubcontracting authorization. Formerly part of IBM's managed infrastructure services.
- LenovocoreLenovo products through NY State OGS contracts. ICP is a Lenovo Authorized Service Provider.
- SiemenscoreSubcontracting authorization for building automation and security solutions.
- ArrowcorePrimary distribution resource for IT products and supply chain fulfillment.
- TDSynnexcoreDistribution partner (formerly TechData and Synnex combined). Major distribution resource for product fulfillment.
- Ingram MicrocoreDistribution partner for IT products and supply chain fulfillment.
- CDWcoreCDW-G partner for NYC IT Requirements Contract, Services Contract, and CUNY Contract. Major reseller relationship.
- SHIcoreSHI partner for NYC IT Requirements Contract and Services Contract.
- ApplecoreApple Government Reseller and Apple GSX Service Provider authorization.
- Republic ParkingminorStrategic partner for developing scofflaw vehicle identification and immobilization software for NYC. ICP provided application development and automation while Republic managed parking field operations.
Scale indicators4 records
Recent moves7 records
Expansion highlights4 records
ICP competitors and assessment
Company assessmentDirect peers
- Zones Inc. Zones is a global IT solutions provider offering hardware, software, and services to enterprise and public-sector customers, including configuration and deployment capabilities. Its integrated solutions business closely resembles ICP's lifecycle and integration services.
- Connection (Connection Public Sector Solutions): Connection is a mid-size IT solutions provider focused on enterprise and public-sector customers, offering hardware, software, services, and lifecycle management. Its SLED/government focus and VAR model are highly comparable to ICP's core motion.
- SHI International: SHI is a large privately held IT solutions provider offering hardware, software, services, and lifecycle management to enterprise and public-sector customers. SHI is also a named partner/reseller in ICP's NYC contracts, making it both a peer and an indirect channel relationship.
- Converge Technology Solutions: Converge is a North American IT solutions provider combining hardware resale, professional services, and managed services for enterprise and public-sector customers. Its portfolio approach and SLED focus make it a direct comparable to ICP at a slightly larger scale.
- Carahsoft Technology: Carahsoft is the largest government IT solutions provider in the U.S., acting as a master aggregator for software, hardware, and services across federal, state, and local agencies. Its public-sector VAR model overlaps closely with ICP's NYC/NY State motion.
- Presidio: Presidio is a U.S. IT solutions and managed services provider with deep public-sector and enterprise customer bases, offering networking, cloud, security, and lifecycle services. ICP is a subcontractor to Presidio on some engagements, indicating overlapping scope and customer profiles.
- ePlus: ePlus provides IT solutions spanning hardware procurement, professional services, managed services, and financing to enterprise and public-sector customers. Its services-plus-resale mix and SLED exposure mirror ICP's business model.
- Insight Enterprises: Insight is a global IT solutions and services provider spanning hardware procurement, managed services, and digital transformation. It serves public-sector and enterprise customers with a comparable mix of product resale, integration, and managed services.
Broad incumbents
- CDW Corporation: CDW is one of the largest U.S. IT product and services resellers, providing hardware, software, and integrated solutions to corporate, government, education, and healthcare customers. It competes with ICP on enterprise IT procurement, lifecycle management, and public-sector contracts, but at materially larger scale.
- World Wide Technology (WWT): WWT is one of the largest privately held IT solutions providers in North America, with a heavy focus on enterprise and public-sector networking, data center, and integration services. It competes with ICP on large integration and managed services engagements, but at meaningfully greater scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ICP social profiles
Digital presenceICP compliance and trust
Trust signalCompliance2 records
ICP financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICP leadership team
Management profileNumber of profiles
Profiles1 record
ICP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICP
What does ICP do?
ICP is a one-stop-shop IT services and products provider that delivers end-to-end technology lifecycle management for government and enterprise clients. Offerings span IT hardware procurement and authorized resale, configuration and deployment, mobile device management, data center and networking, cyber and physical security, electrical and cabling, and custom application development, all backed by ICP's proprietary Vision, SmartSwap, and Strada platforms and operationalized through its Quality Integration Center.
Is ICP a public or private company?
ICP is a private company. It is classified as family owned and is currently operating.
When was ICP founded?
ICP was founded in 1989. It employs 101 to 250 people.
Where is ICP based?
ICP is headquartered in Staten Island, United States, in the North America region.
How does ICP make money?
Four revenue lines are on record. IT Products and Hardware Sales are the primary driver. The others are professional Services, managed Services and ICP Electric.
Who are ICP's main competitors?
Direct peers on record are Zones Inc., Connection (Connection Public Sector Solutions), SHI International, Converge Technology Solutions, Carahsoft Technology, Presidio, ePlus and Insight Enterprises. Broad incumbents are CDW Corporation and World Wide Technology (WWT).
Does ICP have an API?
No public API is recorded for ICP.