Household Goods
Household Goods is a 501(c)(3) nonprofit that furnishes over 3,000 Massachusetts homes per year with donated furniture and household items, free of charge, referred exclusively through partner social service agencies and powered by 850+ volunteers contributing 38,000+ hours annually.
- Company typePrivate
- Founded1993
- HeadquartersActon, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Household Goods does
Household Goods, Inc. is an independent 501(c)(3) nonprofit organization founded in March 1993 by Barbara and Ira Smith to provide donated furniture and household items, free of charge, to individuals and families in need throughout Massachusetts. The organization accepts donations of furniture (beds, sofas, chairs, dining sets, dressers) and household goods (kitchenware, linens, small appliances, lamps) through drop-off at its 530 Main Street, Acton facility (Tuesdays, Thursdays, Saturdays, 9am-noon), scheduled pickups via its own truck fleet, and commercial donor pipelines (hotels, dormitories, furniture stores including Rotman's Furniture and Siesta Sleepworks). It serves recently homeless individuals and families, veterans, survivors of domestic violence, low-income households, immigrants and refugees, disaster victims, and elderly or disabled individuals — exclusively through referrals from hundreds of partner social service agencies (e.g., Community Teamwork, DCF, shelter networks). Clients select items during scheduled showroom appointments.
Operating from a 20,000+ sq ft showroom-and-warehouse facility (expanded by an additional 6,000 sq ft in July 2016), Household Goods furnished over 3,000 homes with 60,000+ pieces of furniture in a recent year and diverts an estimated 50,000 items from landfills annually. The organization is volunteer-driven — over 850 active volunteers contributed more than 38,000 hours in the most recent reported year — with only 1-10 paid staff (current Executive Director Sharon Martens). Core operational technology is the physical showroom-and-logistics system, supplemented by an online referral portal and the volunteerhub.com platform; no software platform or digital product is commercialized. Revenue is entirely donation-funded: cash contributions (online portal, monthly sustainers, Fund-a-Bed-and-More program), foundation and corporate grants (notably a $225,000 three-year Cummings Foundation grant in 2024), annual fundraising events (Oktoberfest, Home in One Golf Tournament, Trivia Nights), a 100%-proceeds vehicle donation program through Christmas Motors, and recurring corporate volunteer partnerships (CarGurus, Synopsys, Building Impact). Key institutional partnerships include Mark's Moving & Storage (Official Mover, Mattress Miracle program) and Boston College (annual Move Out collection yielding 6,500+ items in one year).
Household Goods firmographics
Firmographics- Name
- Household Goods
- Legal name
- Household Goods, Inc.
- Website
- https://householdgoods.org
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Household Goods is a 501(c)(3) nonprofit that furnishes over 3,000 Massachusetts homes per year with donated furniture and household items, free of charge, referred exclusively through partner social service agencies and powered by 850+ volunteers contributing 38,000+ hours annually.
- Ownership category
- akta.pro rank
Household Goods industry classification
Industry- Product category
- Nonprofit Social Services
- akta.pro primary industry
- Donation, Resale & Disposal Coordination (HSAFAAAK)
- akta.pro secondary industries
- Donation, Consignment & Resale Coordination (HSAFAFAG), Appliance & Furniture Removal (HSAKALAG), Bulky Item & White Goods Collection (EUAIAAAH)
Keywords
Where Household Goods is headquartered
LocationHeadquarters
- HQ city
- Acton
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Household Goods business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others
Revenue model
- Furniture and Household Goods Donations: Receives donated furniture and household items from individuals and businesses; these goods are provided free to clients in need
- Monetary Donations: Individual donations via online portal, monthly giving program (sustainers), and vehicle donations; 100% of vehicle donation proceeds support operations
- Foundation and Corporate Grants: Grants from foundations including Cummings Foundation ($225,000 three-year grant), Edna M. Story Trust, First Parish in Lincoln, Agnes M. Lindsay Trust, Corning Incorporated Foundation
- Event Fundraising: Annual events including Oktoberfest, golf tournament, trivia nights, and corporate volunteer programs that generate funds
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free furniture and household goods for individuals and families in need |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels9 records
Household Goods product offering
Product offeringCore offering
Household Goods collects donated furniture and household items (beds, sofas, chairs, dining tables, dressers, kitchenware, appliances, lamps, bedding) from individuals and businesses and provides them free of charge to people in need throughout Massachusetts. Clients are referred by social service agencies and select items at a 20,000+ square foot showroom in Acton, MA. The organization furnishes over 3,000 homes annually with 60,000+ pieces of furniture and household items.
Product overview
Household Goods operates as a single-service nonprofit organization providing donated furniture and household items free of charge to individuals and families in need throughout Massachusetts. The core offering consists of donated furniture (beds, sofas, chairs, dining sets, dressers) and household goods (kitchenware, linens, small appliances, lamps). Services include an appointment-based client selection system where social service agencies refer eligible clients, a Transportation Assistance Program for those unable to arrange their own transport, and a Vehicle Donation Program partnering with Christmas Motors to accept car donations. The organization furnishes over 3,000 homes annually with 60,000 pieces of furniture and household items. There is no platform-plus-modules architecture; all offerings are components of one integrated charitable service.
Differentiator
Problem solved
Functional benefit
Products and services
- Donated Furniture and Household Items Program
- Vehicle Donation Program
Quantifiable outcome
- Furnishes over 3,000 homes with 60,000+ pieces of furniture and household items annually
- +2 more outcomes
Companies that use Household Goods
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles5 records
Household Goods technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Household Goods partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- Mark's Moving & Storage, Inc.coreNamed Official Mover of Household Goods. Provides annual mattress donations (Mattress Miracle program - 150 mattresses in 2023), pro bono moving services, special couch drives, and fundraiser support. Has been a partner for over a decade. Also launched ReMARKable Donations program offering new donation pick-up options for Household Goods donors.
- Christmas MotorscoreVehicle donation partner in Maynard. Sells donated vehicles and donates 100% of proceeds to Household Goods. Handles all aspects of vehicle donation process including towing.
- Community TeamworkcoreSocial service agency in Lowell with multiple programs including HeadStart. Refers clients to Household Goods. Workers receive tours and updates on referral process.
- Boston CollegecoreAnnual Boston College Move Out partnership where Household Goods spends 10 days on campus collecting unwanted household items from graduating students. Collected over 6,500 items in one year and 5,650 items another year.
- Rotman's FurnitureminorCommercial donation partner in Worcester that provides furniture donations.
- Siesta SleepworksminorDonation partner in Acton providing mattress and sleep-related items.
- Clean Out Your House/Buy and ConsignminorWaltham-based partner providing donations and consignment support.
- Haartz Corp.minorProvided energy-efficient air curtain for main entrance doors to maintain constant temperature and reduce energy costs.
- CarGurusminorCorporate volunteer group from CarGurus (through Building Impact partnership) assisted with furniture assembly and dorm couch cleaning preparations.
- SynopsysminorCalifornia-based software company with Boxboro office. Sent 30 volunteers for painting project and provided paint supplies plus financial donation.
- Two Men and a TruckminorNational full-service moving company that delivered furniture to families in Worcester. Named as Hero Mover partner.
- Gentle Giant Moving CompanyminorActon-based moving company that sent team members to help with heavy-duty moving tasks.
- Building ImpactminorPartnership facilitating corporate volunteer groups like CarGurus to volunteer at Household Goods.
- The Fitness Group (TFG)minorActon gym that hosted SpinRaiser event raising over $3,500 for Household Goods. Second year hosting the event.
- Concord Country ClubminorVenue for Home in One Golf Tournament, hosting 67 golfers in third annual event.
Scale indicators7 records
Recent moves10 records
Expansion highlights5 records
Household Goods competitors and assessment
Company assessmentDirect peers
- Furniture Bank of Central Ohio: Nonprofit furniture bank that collects donated furniture and household goods and redistributes them free to individuals and families transitioning out of homelessness or hardship — the same operating model and mission as Household Goods.
- Atlanta Furniture Bank: Nonprofit that provides free furniture and household goods to families and individuals moving out of homelessness, mirroring Household Goods' agency-referral, volunteer-driven furniture bank model.
- Furniture For Families: Furniture bank that collects gently used furniture and household items and redistributes them free to families in need through social service referrals, directly comparable to Household Goods' services.
- HomeAgain St. Louis: Nonprofit providing donated furniture and household goods to families transitioning out of homelessness, domestic violence, or poverty — same donation-to-client redistribution model as Household Goods.
Broad incumbents
- Habitat for Humanity ReStores: Large nonprofit retail arm of Habitat for Humanity that sells donated furniture and home goods to fund affordable housing. Overlaps with Household Goods on donation collection and furniture/home-goods redistribution, but operates via paid retail rather than free gifting.
- Goodwill Industries International: Large nonprofit collecting and reselling donated household goods through a thrift retail network to fund workforce programs. Comparable donation-collection footprint and beneficiary-focus, but redistributes via paid retail rather than free provision.
- The Salvation Army: International nonprofit collecting donated furniture, clothing, and household goods for resale through Family Stores, funding social services for vulnerable populations. Comparable donation-aggregation scale and beneficiary focus to Household Goods.
- Vietnam Veterans of America (Pickup/Donations): Nonprofit that collects donated household goods (including furniture) via scheduled home pickups, using proceeds to fund veteran services. Comparable donation-pickup logistics and household-goods focus.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Household Goods social profiles
Digital presenceHousehold Goods financial estimates
Financial estimateRevenue estimate
Valuation estimate
Household Goods leadership team
Management profileNumber of profiles
Profiles7 records
Household Goods funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Household Goods M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Household Goods
What does Household Goods do?
Household Goods collects donated furniture and household items (beds, sofas, chairs, dining tables, dressers, kitchenware, appliances, lamps, bedding) from individuals and businesses and provides them free of charge to people in need throughout Massachusetts. Clients are referred by social service agencies and select items at a 20,000+ square foot showroom in Acton, MA. The organization furnishes over 3,000 homes annually with 60,000+ pieces of furniture and household items.
Is Household Goods a public or private company?
Household Goods is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Household Goods founded?
Household Goods was founded in 1993. It employs 1 to 10 people.
Where is Household Goods based?
Household Goods is headquartered in Acton, United States, in the North America region.
How does Household Goods make money?
Four revenue lines are on record. Furniture and Household Goods Donations are the primary driver. The others are monetary Donations, foundation and Corporate Grants and event Fundraising.
Who are Household Goods's main competitors?
Direct peers on record are Furniture Bank of Central Ohio, Atlanta Furniture Bank, Furniture For Families and HomeAgain St. Louis. Broad incumbents are Habitat for Humanity ReStores, Goodwill Industries International, The Salvation Army and Vietnam Veterans of America (Pickup/Donations).
Does Household Goods have an API?
No public API is recorded for Household Goods.
What industry is Household Goods in?
Household Goods's product category is Nonprofit Social Services. Its primary akta.pro industry code is HSAFAAAK, Donation, Resale & Disposal Coordination, with a secondary code of HSAFAFAG, Donation, Consignment & Resale Coordination.