Utah Broadband

What Utah Broadband does

Utah Broadband, LLC is a Draper, Utah-based internet service provider founded in 2002 and operating as a wholly-owned subsidiary of Boston Omaha Corporation (NYSE: BOC) since 2021/2022. The company delivers fiber-to-the-home, fixed wireless (including a 60 GHz "GigWave" product on Ubiquiti Wave hardware), and business internet services to roughly 30,000 residential and ~3,000 business customers across seven Utah counties along the Wasatch Front and Back (Davis, Salt Lake, Summit, Tooele, Utah, Wasatch, Weber), with planned entry into Cache County funded by a nearly $23 million USDA RUS ReConnect Round 5 award announced in May 2026. Utah Broadband owns its last-mile infrastructure, including a carrier-class backbone engineered for 99.999% uptime, and differentiates on fast 3–5 business day installation, unlimited data, transparent pricing, and locally based customer support.

The company's revenue model is almost entirely subscription-based monthly recurring revenue: residential fiber and wireless plans priced from $49.99 to $139.99/month, business tiers (Commercial, Small Business, Enterprise, Multi-Dwelling, Disaster Recovery) with custom pricing up to 10 Gbps, and ancillary fees for managed WiFi 6 router rental ($10/month), WiFi extenders ($5/month), and a "Vacation Hold" reduced-rate service ($20/month). Go-to-market combines phone sales, a CrowdFiber-powered self-service signup portal, and a $25/$25 customer referral program that reportedly drives over 40% of new acquisitions, with additional channels including blog content, social media, and a MyBundle TV streaming partnership. The company launched several products in 2025 — SmartBiz managed services (March 2025, via Calix), GigWave (July 2025, via Ubiquiti Wave), Vacation Hold (May 2025), and ExperienceIQ parental controls — and is currently building out a 315-mile fiber expansion across Cache, Summit, Utah, and Wasatch counties under a public-private funding partnership with the USDA and the South Utah Valley Electrical Service District.

Name

Utah Broadband

Legal name

Utah Broadband, LLC

Website

https://utahbroadband.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Utah Broadband is a Utah-based, Boston Omaha-owned ISP delivering fiber and fixed wireless internet to roughly 30,000 residential and business customers across seven counties along the Wasatch Front and Back, with active fiber expansion into Cache County.

Ownership category

akta.pro rank

Product category

Broadband Internet Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

IP Transit & Peering Services (HDAIAFAE)

akta.pro secondary industry

Wholesale Access & Last-Mile Leasing (local loops, bitstream, unbundling) (HDAIAEAH)

Keywords

• Fiber internet services
• Fixed wireless broadband
• Residential internet provider
• Business connectivity services
• Rural broadband infrastructure

Headquarters

HQ city

Draper

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Residential Internet Services: Monthly subscription fees for residential fiber and wireless internet services. Plans include unlimited data with no caps or slowdowns. Equipment rental (managed router) available for $10/month.
2. Business Internet Services: Monthly subscription fees for business internet including Commercial, Multi-Dwelling, Small Business, Enterprise, and Disaster Recovery tiers. Business plans include IP addresses, unlimited data transfers, and 24/7 monitoring.
3. Equipment Rental: Managed router lease at $10/month, WiFi extenders at $5/month. Router management services include remote troubleshooting and free replacement.
4. Vacation Hold Service: Reduced-rate service during customer absences at $20/month plus equipment fees. Speeds reduced to 15 Mbps download/5 Mbps upload. No reactivation fee.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Utah Broadband provides high-speed internet services to residential and business customers across Utah using a mix of fiber-to-the-home and 60 GHz fixed wireless (GigWave) technologies. The company owns the last-mile network infrastructure, offering symmetrical speeds up to 2 Gbps on fiber and up to 1 Gbps on wireless, with plans that include unlimited data, managed router rentals, and value-added services such as disaster recovery backup, small business managed networking, and seasonal service holds.

Product overview

Utah Broadband offers a unified internet service portfolio combining fiber and wireless technologies for residential and business customers across Utah. The core offerings include Fiber Internet (up to 2 Gbps symmetrical speeds) and GigWave Internet (60 GHz wireless up to 1 Gbps), supplemented by Business Internet plans (up to 10 GIG). Add-on services include SmartBiz (managed small business solution), Disaster Recovery (backup connectivity), Managed Router ($10/month WiFi 6 leasing), WiFi Optimization, Vacation Hold ($20/month service pause), and Streaming Packages via MyBundle TV partnership. Customers access accounts through the CrowdFiber-powered signup portal and customer portal. The company serves seven Utah counties with a focus on underserved and rural communities, supported by federal funding initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• GigWave: High-speed wireless internet service using 60 GHz technology to deliver multi-gigabit speeds with flexibility of wireless and performance of fiber.
• SmartBiz

Products and services

• Fiber Internet High-speed fiber-to-the-home internet service offering symmetrical upload and download speeds up to 2 Gbps with unlimited data, targeted at residential households across Utah.
• GigWave Internet 60 GHz fixed wireless broadband delivering fiber-like speeds up to 1 Gbps with automatic 5 GHz backup radio, designed for residential customers in rural and suburban Utah areas where fiber buildout is impractical.
• Business Internet High-speed fiber and wireless internet plans tailored for commercial, small business, multi-dwelling, enterprise, and disaster recovery customers, with speeds up to 10 GIG, unlimited data, dedicated IP addresses, and 24/7 monitoring.
• SmartBiz Managed connectivity and security service for small businesses with under 30 employees and 1-5 locations, integrating network security, business productivity tools, and the CommandWorx Mobile App for on-the-go network management.
• Disaster Recovery Internet Backup internet redundancy service for businesses providing reliable secondary connectivity when their primary network fails, with small business, commercial, and enterprise data tiers and 24/7 monitoring.
• Vacation Hold Reduced-rate seasonal service option that maintains basic 15/5 Mbps connectivity at $20/month plus equipment fees during customer absences, with no reactivation fee, targeted at seasonal or vacation homeowners.
• Managed Router WiFi 6 mesh router leasing service for $10/month that includes remote troubleshooting, configuration management, and free hardware replacement by Utah Broadband technicians.
• WiFi Optimization Expert in-home WiFi coverage and signal optimization service, including router upgrades and extender installation to maximize network performance throughout the residence.
• Streaming Packages Guidance Personalized streaming service recommendation service in partnership with MyBundle TV, helping customers select and customize streaming packages as a replacement for traditional cable bundles.

Quantifiable outcome

• 99.999% uptime on carrier-class network backbone
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• CalixcoreTechnology or Integration · 27 March 2025Calix provides technology for SmartBiz managed service and ExperienceIQ parental controls. SmartBiz integrates security, connectivity, and business productivity for small businesses under 30 employees. CommandWorx Mobile App enables network monitoring and management. GigaSpire routers power the parental controls feature.
• South Utah Valley Electrical Service District (SESD)coreStrategic or Co-development Partner · 23 January 2025Partnership to deploy fiber internet to West Mountain and Lake Shore communities in southern Utah County. Project started January 2025, expected completion December 2026. Funded by SESD's Broadband Access Grant from Utah Broadband Center. Project will serve 1,000+ homes and businesses. Nearly 50 miles of fiber installed, 240+ utility poles replaced, 600+ homes with service availability.
• MyBundle TVminorChannel Partner/ Reseller/ DistributorPartnership with MyBundle TV to provide personalized streaming package guidance. Utah Broadband redirects customers to MyBundle for streaming options rather than offering bundled video services.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Google Fiber: National fiber ISP known for transparent pricing and gig-symmetrical product. Where Google Fiber expands in Utah, it sets a price-performance benchmark that smaller regional ISPs must match, particularly for prosumers and power users.
• Lumen Technologies (CenturyLink/Quantum Fiber): Incumbent carrier in Utah operating both legacy CenturyLink DSL and the Quantum Fiber consumer fiber brand. Competitor across residential and business broadband, with significantly greater scale and capital resources but a more standardized footprint.
• Comcast Xfinity: Largest cable broadband provider in the U.S. with extensive coverage along Utah's Wasatch Front. Competes primarily on speed, bundling, and brand; relevant incumbent benchmark for pricing, churn, and competitive intensity.
• AT&T Fiber: National fiber ISP actively expanding multi-gig symmetrical service into Salt Lake City and surrounding Utah markets. Represents a key fiber-competitor threat given deep capex resources and symmetrical-gig product parity.

Direct peers

• Rise Broadband: Largest fixed-wireless internet service provider in the U.S., focused on suburban and rural markets across the Mountain West and Midwest. Directly comparable as a FWA-led ISP serving similar geographies and customer segments, often competing head-to-head in underserved territories.
• AireBeam: Sister company under Boston Omaha Corporation, offering fixed-wireless and fiber internet in Arizona with an overlapping product set (residential + business broadband, FTTH and FWA). It is the most directly comparable peer given shared ownership, similar technology stack, and a parallel CEO under the same corporate parent.

Emerging players

• T-Mobile Home Internet: 5G fixed-wireless home internet service leveraging T-Mobile's nationwide cellular network. Increasingly competing in suburban and rural Utah addresses, with strong brand awareness and simple flat-rate pricing — relevant comparable for fixed-wireless go-to-market dynamics.
• Starry Group Holdings: Fixed-wireless broadband operator targeting urban and MDU customers using millimeter-wave technology. Comparable as a non-incumbent wireless ISP pursuing a differentiated technology stack and self-install model in dense footprints.

Others

• Calix (broadband platform vendor): Platform vendor powering Utah Broadband's SmartBiz, ExperienceIQ, and GigaSpire router stack. Relevant ecosystem peer for understanding managed-services margin economics and the pace of new SMB feature rollouts.

Regional players

• InfoWest: Utah-based fixed-wireless and fiber ISP serving southern and central Utah communities. Closest same-state regional comparable, providing useful benchmarking on rural pricing, install cycles, and customer-mix dynamics in mountain geographies.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/utbroadband
• LinkedInlinkedin.com/company/utah-broadband
• Instagraminstagram.com/utahbroadband
• Xx.com/utah_broadband

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Utah Broadband